6.0 - 11.0 years

4 - 8 Lacs

Chennai

Work from Office

Siteminder Provide L3-level support for CA SiteMinder infrastructure, including policy servers, Web Agents, and Admin UI. Troubleshoot complex issues involving authentication, authorization, federation, and SSO. Perform root cause analysis and long-term solutions for recurring incidents. Maintain and enhance CA SiteMinder policies, realms, rules, agent configurations, and custom authentication schemes. Collaborate with application teams to onboard new applications into SiteMinder using standard integration patterns (e.g., Web Agent, SDK, headers-based authentication). Implement changes and upgrades in a controlled and compliant manner, following ITIL processes. Monitor system health and performance; automate alerts and log analysis where feasible. Work with other IAM components (LDAP, AD, MFA, SAML, OIDC) to provide holistic identity support. Participate in on-call rotation and provide support during major incidents. Ensure compliance with security policies, standards, and audit requirements. Required Skills & Experience: 6+ years of experience with CA SiteMinder / Broadcom SSO (Policy Server, Web Agent, Admin UI). Strong troubleshooting expertise in complex Web SSO environments. Hands-on experience with custom authentication/authorization schemes. Good understanding of SAML, OAuth, OpenID Connect, and LDAP directories. Experience in working with HTTP headers, reverse proxies, and load balancers. Strong scripting skills (e.g., Shell, Python, PowerShell) for automation and debugging. Proficiency in log analysis and using tools like Splunk, ELK, or native logs. Knowledge of TLS/SSL, certificates, and secure web communications. Ability to review and implement application onboarding use cases with SiteMinder. Preferred Qualifications: Experience with integration of SiteMinder with MFA solutions (e.g., Duo, RSA, Okta). Familiarity with DevOps tools and CI/CD practices for IAM. Knowledge of other IAM platforms such as Okta, ForgeRock, or Ping is a plus. Previous experience in large-scale enterprise environments (financial, healthcare, etc.). ITIL Foundation or equivalent process understanding. Provide L3-level support for CA SiteMinder infrastructure, including policy servers, Web Agents, and Admin UI. Troubleshoot complex issues involving authentication, authorization, federation, and SSO. Perform root cause analysis and long-term solutions for recurring incidents. Maintain and enhance CA SiteMinder policies, realms, rules, agent configurations, and custom authentication schemes. Collaborate with application teams to onboard new applications into SiteMinder using standard integration patterns (e.g., Web Agent, SDK, headers-based authentication). Implement changes and upgrades in a controlled and compliant manner, following ITIL processes. Monitor system health and performance; automate alerts and log analysis where feasible. Work with other IAM components (LDAP, AD, MFA, SAML, OIDC) to provide holistic identity support. Participate in on-call rotation and provide support during major incidents. Ensure compliance with security policies, standards, and audit requirements. Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: CA PAM. Experience5-8 Years.

Posted 17 hours ago

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