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6.0 - 10.0 years
0 Lacs
karnataka
On-site
As a Business Analyst at Infogain, you will be responsible for handling time-sensitive tasks including parallel cutovers and Radixx Go op to cutover. You will collaborate with engineering teams, customers, and other internal Sabre teams to ensure successful delivery and implementation. Experience in departure control is a plus. Your role will involve effective communication, conflict resolution, negotiation, and customer relationship management. You will be expected to provide workarounds and resolve queries efficiently while demonstrating a strong understanding of the product. With 6-8 years of experience in business analysis, your primary skill set should include expertise in Business Analysis. Additional skills in Retail Subject Matter Expertise (SME) and Travel SME will be beneficial for this role. Infogain is a human-centered digital platform and software engineering company headquartered in Silicon Valley. We specialize in engineering business outcomes for Fortune 500 companies and digital natives across various industries such as technology, healthcare, insurance, travel, telecom, and retail & CPG. Our solutions leverage cutting-edge technologies including cloud, microservices, automation, IoT, and artificial intelligence to drive experience-led transformations in digital platform delivery. As a Microsoft Gold Partner and Azure Expert Managed Services Provider (MSP), Infogain is committed to delivering innovative solutions. With offices in multiple locations including California, Washington, Texas, the UK, the UAE, and Singapore, and delivery centers in several cities, Infogain offers a dynamic and diverse work environment for professionals seeking to make a meaningful impact in the digital space.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
As a mid-level professional at Infogain, you will play a crucial role in leading and facilitating the requirements gathering and analysis process. Your responsibilities will include creating comprehensive business and functional requirements documentation to support various projects and initiatives within the company. With 3-4.5 years of experience in the field, you will leverage your expertise in Business Analysis as the primary skill. Additionally, your sub-skills in Business Analysis and proficiency in Business Analysis (Software) and Product Owner roles will be valuable assets in this position. Infogain, a human-centered digital platform and software engineering company headquartered in Silicon Valley, specializes in engineering business outcomes for Fortune 500 companies and digital natives across various industries such as technology, healthcare, insurance, travel, telecom, and retail & CPG. Utilizing cutting-edge technologies like cloud, microservices, automation, IoT, and artificial intelligence, we drive experience-led transformation in digital platform delivery. As an Infogain team member, you will contribute to the company's success as a Microsoft Gold Partner and Azure Expert Managed Services Provider (MSP). With global offices in California, Washington, Texas, the UK, the UAE, and Singapore, along with delivery centers in Seattle, Houston, Austin, Krakw, Noida, Gurgaon, Mumbai, Pune, and Bengaluru, you will be part of a diverse and dynamic work environment committed to innovation and excellence.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
You will be responsible for managing end-to-end delivery of analytics projects related to sales performance, marketing ROI, and promotional effectiveness. Your role will involve leading the execution of Marketing Mix Modeling (MMM) and correlation-based analytics to identify key sales and marketing drivers. Collaborating with data scientists, business analysts, and stakeholders to translate business questions into analytical solutions will be a key aspect of your job. Additionally, you will define project scope, deliverables, timelines, and resource needs in alignment with business goals. Monitoring project progress, identifying risks/issues, and proactively managing resolutions to stay on track will be crucial. You will also prepare clear, insightful dashboards and reports to communicate findings to business stakeholders and coordinate between internal teams (Sales, Marketing, Finance) and external vendors/partners for seamless execution. Ensuring data quality, governance, and documentation across the project lifecycle will be an essential part of your responsibilities. You will also support the creation of business cases, presentations, and post-project impact assessments. To qualify for this role, you should have a Bachelor's/Masters degree in Analytics, Statistics, Economics, Business, or related fields with at least 6+ years of experience in business analytics, including 2+ years in a project management role. Hands-on knowledge of Marketing Mix Modeling (MMM) and correlation/regression techniques is required, along with proficiency in analytical tools like Python, R, SQL, or SAS, and dashboarding tools like Power BI, Tableau, or Qlik. Strong project management skills, including planning, risk management, and stakeholder coordination, are also necessary. Experience working with structured/unstructured data from CRM, sales, and marketing systems, as well as excellent communication, presentation, and storytelling skills are important qualifications for this position. If you are looking for a challenging opportunity and have 8-11 years of experience, this role might be the right fit for you. Your primary skill should be Business Analysis, with sub-skills in Marketing Operations, Requirements Development, and Insight Generation. About the Company: Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. They engineer business outcomes for Fortune 500 companies and digital natives in various industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. Infogain accelerates experience-led transformation in the delivery of digital platforms and is also a Microsoft Gold Partner and Azure Expert Managed Services Provider. With offices in California, Washington, Texas, the UK, the UAE, and Singapore, and delivery centers in several locations, Infogain offers a dynamic and innovative environment for professionals in the industry.,
Posted 1 month ago
8.0 - 13.0 years
2 - 11 Lacs
Pune, Maharashtra, India
On-site
The Senior Project Manager will lead cross-functional execution of jurisdictional changes and incident response. This role integrates business analytics with traditional project management, ensuring Avalara's readiness across operational, content, and technical domains. Key responsibilities - Include's structured intake, technical scoping, data collection and impact analysis, and full-cycle project management. You will be deeply involved in JIRA ticket creation and tracking, content and system change readiness, research and documentation, and metric reporting to measure Avalara's risk mitigation and change responsiveness. Your business analysis skills will inform root cause assessments and risk mitigation strategies. Proficiency in tools like JIRA, Confluence, Excel, SQL, and AI platforms will be essential to drive change readiness and maintain precise documentation across Avalara's systems. Duties and Responsibilities - Technical Research & Readiness Own technical scoping efforts: identify affected tax types, forms, jurisdictions, automation workflows, and content systems using internal documentation, tax authority publications, and stakeholder inputs. Conduct deep-dive issue analysis, including historical precedent, impact scale (returns, revenue, customer count), and systems dependencies. Draft and maintain JIRA tickets for engineering, content, compliance, and communication workstreams. Utilize Avalaras Systems to extract, validate, and analyze transaction and filing data relevant to project scope. Collaborate with the Data Science and RPA teams to request and validate contact lists, filing calendars, and client behavior data. Project & Stakeholder Management. Lead statutory readiness and incident response forums with structured agenda, action tracking, and clear RACI-based task assignment. Engage directly with jurisdictional contacts (in coordination with Government Relations) to validate form updates, system transitions, registration protocols, and automation feasibility. Track changes to filing methods (e.g., shift to e-file/pay mandates, UI/portal redesigns) and manage internal technical and business readiness. Document and maintain project pages in Confluence, including summary, impact areas, ticket references, deadlines, and completion tracking. Perform end-to-end business analysis of jurisdictional changes to define operational and technical requirements, translate regulations into actionable system impacts, and support cross-functional alignment. Partner with stakeholders to elicit, document, and validate business requirements across engineering, content, compliance, and legal teams. Use root cause analysis, process mapping, and business case development to inform prioritization and risk mitigation planning. Facilitate workshops or discovery sessions to document as-is vs. to-be process states for Avalara systems impacted by jurisdictional changes. Communication & Documentation Prepare final post-mortem reports and assist with Root Cause Analysis creation when systemic gaps are identified. Leverage AI tools, including ChatGPT, in daily workflows to enhance efficiency and accuracy. Identify opportunities to integrate AI into team management processes and actively promote adoption. Collaborate cross-functionally to develop and implement AIdriven solutions that improve overall team performance. Key Skills & Qualifications Required 8+ years of experience in project or program management roles, preferably in compliance, tax technology, or SaaS environments. Demonstrated experience managing cross-functional initiatives that include engineering, content, and legal components. Demonstrated experience in business analysis, including stakeholder interviewing, requirement gathering, process documentation, and gap analysis. Experience applying structured business analysis frameworks (e.g., SWOT, SIPOC, RACI, 5 Whys) to facilitate decision-making, clarify roles, and align stakeholders during cross functional change initiatives. Strong command of technical tools: Confluence, JIRA, Salesforce, ChatGPT, Excel, SQL, and Google Suite. Experience writing and managing detailed technical tickets with acceptance criteria across multiple JIRA project boards. Exceptional research, documentation, and technical synthesis skills. Comfort with ambiguity and proactive identification of risk or missing information. Preferred Background in sales tax compliance, indirect tax regulations, or jurisdictional relationship management. Familiarity with Avalara systems is a plus. Experience with automation and data pipelines. Metrics of Success Timely and accurate project completion before jurisdictional effective dates. Clear, actionable technical documentation and ticketing across all SRR projects. Reduced customer impact in reactive scenarios (incidents, escalations). Accuracy and traceability of change implementations across compliance, content, and product systems
Posted 3 months ago
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