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5 - 12 years

13 - 18 Lacs

Bengaluru

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Job Title: Functional Analyst Location : Bangalore / Chennai Work closely with the Product Owner and Business Analyst in understanding the business goals and objectives and the requirements of the proposed solution. Help the Business Analyst in preparing the as-is and to-be business process maps to allow identification of requirements for the developing the new Ordering application. Analyze and decompose complex requirements; Perform gap analysis and write Functional Specifications based on an in-depth understanding of both business processes and local IT system functionalities. Assist the Business Analyst in documenting information gathered from multiple sources, highlight conflicting functional/non-functional requirements, and documenting the clarifications to enable the preparation of a clear and concise functional specification document. Convert the requirement discussions into functional requirement documents that follow the standard templates, well structured, and use natural language, and easy to understand. Drives the requirement management lifecycle, including the creation, grooming, development, and testing activities, overseeing the delivery of the product as per the requirements; Performs training to the users about processes and the systems involved in supporting such processes; Provides cross-functional support to other departments as required; Cooperate in system testing. Performs other duties as assigned; Provide assistance with troubleshooting / triaging of production issues to help with quicker resolution. REQUIRED PROFILE: Type and duration of previous experience: At least 8 to 12 years in an IT environment (implementation if possible) preferably in an industrial or process-driven environment and ideally in the laboratory industry. At least 5-7 years as a Business analyst/ Functional analyst / Product owner/Technical Writer in an IT environment. Good business understanding to facilitate discussions from top managers to end-users. Specific skills required: Technical knowledge: Strong and proven background in Information Technology. Experience as a Technical Writer/Business Analyst/Functional Analyst Experience in writing Functional Specification Documents Experience in creating Business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. Capacity to conceptualize creative solutions, document and sell solutions to all levels of the organization, including senior management; Ability to solve practical problems, define cause and effect, map dependencies in the process Organized, detail-oriented, analytical, curious, with demonstrated troubleshooting and investigation skills; Ability to prioritize tasks, multitask with organization and manage time effectively. Strong customer focus and ability to manage (internal or external) client expectations; Contribute to process mapping in a range of functional dependencies, including operations, purchasing, inventory, distribution, equipment, data management, quality systems and facilities Ability to work independently with limited oversight, in a complex global environment;

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3 - 5 years

10 - 14 Lacs

Bengaluru

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Acts as trusted advisor on strategic accounts and faces to client middle and top management level Implementation of subscription order management / customer engagement processes for different industrial scenarios Conduct show & tell workshops to demonstrate e2e customer service processes which are triggers from SOM / Customer engagement Prepare business process design document, Functional specification configuration documents and test scripts as per the project requirement Design and configure the system for various processes such as o Manage customer master o Product master, Bundling o AVC o Subscription Order management / Provider contract management/ CCM/ Different profiles for Order management o ODI configuration o Integration with other modules like CI/C Strong project experience in RICEF Objects CI , SOM , FICA, C4C Preference . Define and maintain consulting services definition & maintenance and service delivery to the customer Engage with Clevel stake holders in understanding business requirements, current solution landscape and propose newer solutions and applications that provide enhanced value from customer perspective Provide expert consulting services for customers and projects on SAP SOM/ Customer enga Ability to work in a team environment, effectively interacting with others. Mandatory skill sets SAP BRIM Preferred skill sets SAP BRIM

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2 - 5 years

10 - 14 Lacs

Kolkata

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At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . Knowledge of Data extraction, transformation, and loading. Good understanding of working with different date sources, data storage platforms. Good understanding of the structured database schemas example SQL database. Strong knowledge of data integration Azure Data Factory Strong knowledge of data storage system Azure data lake Good understanding of Microsoft Power Platform Good understanding of data reporting platforms. Knowledge of development, deployment, and maintenance of business intelligence interfaces. Good understanding of setting business requirements for BI tools. Good understanding of report curation and data modeling. Good understanding of data warehouse design. Good understanding of documenting contents in a data warehouse and metadata storage. Good understanding of creating technical documentation for BI to Mandatory skill sets Microsoft Power Platform, ETL, SQL, Azure data factory Preferred skill sets Azure data lake, , data warehousing

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5 - 10 years

10 - 11 Lacs

Bengaluru

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At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . SAP SD professionals design, implement and deploy SAP ERP solutions for sales, including salesorder management cycle and postsales activities, all business transactions in SAP Sales and Distribution relative to Pricing and billing and Customer Service component. Facilitate the implementation and support of SAP SD Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients needs. Design, customize, configure and testing of SD Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting investigate, analyze, and solve software problems. Handle changes or emergency transports as needed for high priority issues. Document functional designs, test cases and results. Proactively identify and propose business process and/or system enhancements Provide consulting services on both new implementations and existing support projects Act as a liaison between the business functions and the technical team. Provide adhoc training and user support as required Work selfdirected and independently; may act as subject matter mentor to more junior members Mandatory skill sets Minimum of 5 years of experience in a full cycle implementation as well as in support projects. Minimum of 5 years designing and configuring SD modules. Ability to multitask and manage multiple deliverables and projects at the same time Experience in a Professional Services or Distribution company is an asset Understanding of accounting business processes Ability to understand business processes from a customer perspective Ability to work in a team environment, effectively interacting with others Must be results oriented, and demonstrate a cando attitude adaptability, flexibility and resourcefulness Preferred skill sets Full cycle implementation Design, customize, configure and testing of SD

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