1086 Business Process Jobs - Page 22

Join Sidel as a Supply Chain Process Manager and seize the opportunity to work in dynamic teams while driving supply chain transformation. Lead initiatives to optimize processes, enhance efficiency, and reduce costs. Contribute to the SAP S4Hana transformation and support other strategic projects. Ideal candidates have a background in operations management, strong leadership skills, and experience in process improvement. Your Mission As a member of the Supply Chain (SC) Processes and Systems team within Operational Excellence and Transformation function, the Supply Chain Process Manager plays a crucial role in leading and supporting Sidel s transformation journey, evaluating and optimizing SC processes to ensure efficiency, reduce costs, improve the quality of outputs leveraging on simplification and harmonization of operations across our factories. Being a direct contributor to SAP S4Hana transformation recently embraced and leading or supporting other strategic initiatives, she/he collaborates with Process Team members, Digital Transformation and Business Functions. Her/his main responsibilities are: Proactively identify opportunities for improvements of our processes to ensure their alignment with Sidel strategic objectives. Lead cross-functional teams to drive process improvement initiatives, onboarding colleagues, motivating teams and monitoring the effectiveness of their deployment and benefits to ensure a successful adoption. Develope and maintain process documentation to ensure clear communication of workflows across teams. Provide training and support to the business on new processes and best practices. Monitor process compliance through regular assessments, establishing and tracking Key Compliance Indicators (KCIs) to ensure adherence to standards. Gather and articulate requirements for tool development and enhancements aimed at improving process efficiency and effectiveness, leveraging also on AI applications. Collaborate with Business Process Leaders and IT Business Partners and coordinate the network of local Business Experts and k-users in the design of process simplification and harmonization across functions and factories leveraging on standard best practices available in S4Hana in alignment with Sidel s Policies. Contribute to design, plan and execute robust data migration and quality validation of the solution with the aim of securing Business Continuity during rollout, support in documenting new processes and procedures and cascading to users. Collaborate with Project Mangers in the deployment of strategic initiatives, including the deployment of Sales and Operations Planning, enhancements to Industrialization processes and Product Cost Governance, and implementation of World Class Manufacturing. Competences and skills: Excellent communication, leadership and collaboration skills, with the ability to influence and lead peers effectively. Ability to work collaboratively in a team-oriented environment, fostering a culture of engagement and motivation. Proficiency in change management principles and practices. Excellent analytical, problem-solving and project management skills in complex and heterogeneous environments. Proficiency in data analysis and performance measurement tools. Familiarity with ERP systems and process management tools and software (e.g., Visio, Signavio). Ability to manage multiple projects and meet deadlines in a dynamic environment. Your Profile Bachelor s degree or higher in Business Administration, Operations Managements or a related field. Fluency in English Proven experience in process-driven environments, particularly within Supply Chain operations in process management, operations management, business analyst or related roles. Familiarity with WCM and Lean Six Sigma. Experience with process automation or digital transformation initiatives, in change management and new processes implementation will be appreciated.

As a Sr IT Analyst here at Honeywell, you will lead complex, high-impact IT projects, using your expertise to provide guidance on IT strategy and drive data-informed decision-making. Your responsibilities will involve analyzing intricate IT systems, identifying areas for improvement and innovation, and offering solutions to address business challenges. By staying current with emerging IT trends and technologies, you will directly contribute to the organizations technology roadmap. Your work as a Sr IT Analyst will not only enhance operational efficiency but also maintain our competitive edge and position as a global technology leader. In this role, you will be instrumental in driving the organizations technology strategies and projects, aligning them with business objectives. Your expertise will lead to data-informed decision-making, enhancing operational efficiency, and contributing to the organizations technology roadmap. By analyzing complex IT systems and offering innovative solutions, you will play a key role in shaping the future of technology at Honeywell. Join us in this influential position, and be a driving force behind technological excellence, innovation, and the organizations continued leadership in the global technology landscape. Bachelors Degree or higher in Commerce (preferably CA or CMA), or related discipline or equivalent work experience in SAP deployments preferred . Abundant deployment experience in Agile and Waterfall methods. 5-10 years in-depth experience of supporting SAP Finance modules with preferable expertise in SAP New GL, Assets Management, FSCM, Bank Management, Controlling, Product Costing, Taxation, month end reporting etc. as well as integration with other modules The candidate should have end-to-end process knowledge in Finance domain, understand business process in SAP Automatic Bank Payment, Payment process, Month end closure process, etc. The candidate should be able to document the requirements properly and deliver solution as per Honeywell GDM guidelines IT partnering skills with Business or peers during deployment, excellent ability of business requirement gathering, translation. Ability to mentor peers on project management standards and Finance GDM, deep experience in data migration for new implementation Deep understanding of key program management practices with strong finance business acumen and customer focus Consistently makes timely decisions even in the face of complexity Drive "fast and right" results in matrixed environment, excellent communication skills and ability to communicate at all levels in the organization Ability to create business value through project planning and management Key Responsibilities 1) Responsible for SAP Finance deployment globally for Honeywell different Strategic Business Group. Set up FICO configuration under the global model and deliver system on time. 2) Responsible for FICO system enhancement via rapid delivery process and take immediate action to support business in case of urgency, i.e. month-end closure, critical financial period. 3) Working with Partners, IT BP /Business directly, as SAP Center of Excellence focal, to implement the approved SAP finance processes. Execute Project Build by involving Multi Vendors, such as Banks, stakeholders from different party. Defines project requirements and identification of appropriate technology for Finance Business during Idea phase. 4) To develop functional specification in SAP Finance in order to enhance the existing solutions. By working with SAP Run team or Contractors to build new process, Reports, Automation or other activities wherever required to meet business needs. To develop test plans / test scripts and perform unit and Integration testing during project implementing. 5) To identify and manage Risks proactively. Have the responsibility to take action on potential risks/issues and provide proposals to senior management if escalation is required. 6) Knowledge in handling Sales & Use Tax ERP with Taxware/Vertex and managing SOVOS GTD/Cert Manager/DIY Filing (SAAS), Web collect (Tax Data Collect), and LCR Dixon (bolt on SAP) will be added advantage.

Position: Service Desk Analyst III Job Description: IT Service Desk Analyst III Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve functional and technical issues end users encounter, or connecting those users with more intensive IT support, when needed. Work efficiently with Tier II teams on required support needed from them to resolve customer queries. Act as shift lead and ensure to monitor and guide team What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple application issues that includes user account management. A help desk analyst spends most of the day performing remote support. This can take several forms: Over-the-phone support Screen sharing or remote control Live chat support Email support What We Are Looking For Typically requires a 4 year degree and 1-2 years of experience or a 2 year degree and equivalent related experience Has no discretion to vary from established procedures Has no related work experience or has work experience but requires formal training in theories/concepts in own function Works under close supervision Principal Accountabilities Service Desk Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems along with End customer support. Job Complexity Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Builds knowledge of the organization, processes, and customers Solves a range of straightforward problems Analyzes possible solutions using standard procedures Receives a moderate level of guidance and direction Job Description: Service Desk Analyst is responsible for / performs: User Support in troubleshooting both application and business process issues. Documenting business processes using standard business process and data flow diagrams. Using standard methodologies, analyze user operational procedures to develop functional systems requirements, and advise and instruct other staff responsible for such development. Coordinates and conducts user support and training. Identifies and documents application integration requirements. Identifies innovative solutions to business issues in technical development. Improves process flow and user documentation for Oracle Support and enhances user knowledge and competency. Other duties as assigned based on business needs: i.e., special projects, Enhancements etc. Prior knowledge of EBS Oracle ERP, Oracle SOA and SFDC is a plus Knowledge on Community Cloud, using Salesforce Data Tools and Flows is good to have Good to have ODI knowledge Has strong written and verbal communication skills Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology

Position: IT Service Desk Analyst I Job Description: IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve functional and technical issues end users encounter, or connecting those users with more intensive IT support, when needed. Work efficiently with Tier II teams on required support needed from them to resolve customer queries. What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple application issues that includes user account management. A help desk analyst spends most of the day performing remote support. This can take several forms: Over-the-phone support Screen sharing or remote control Live chat support Email support What We Are Looking For Typically requires a 4 year degree and 1-2 years of experience or a 2 year degree and equivalent related experience Has no discretion to vary from established procedures Has no related work experience or has work experience but requires formal training in theories/concepts in own function Works under close supervision Principal Accountabilities Service Desk Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems along with End customer support. Job Complexity Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Builds knowledge of the organization, processes, and customers Solves a range of straightforward problems Analyzes possible solutions using standard procedures Receives a moderate level of guidance and direction Job Description: Service Desk Analyst is responsible for / performs: User Support in troubleshooting both application and business process issues. Documenting business processes using standard business process and data flow diagrams. Using standard methodologies, analyze user operational procedures to develop functional systems requirements, and advise and instruct other staff responsible for such development. Coordinates and conducts user support and training. Identifies and documents application integration requirements. Identifies innovative solutions to business issues in technical development. Improves process flow and user documentation for Oracle Support and enhances user knowledge and competency. Other duties as assigned based on business needs: i.e., special projects, Enhancements etc. Prior knowledge of EBS Oracle ERP, Oracle SOA and SFDC is a plus Knowledge on Community Cloud, using Salesforce Data Tools and Flows is good to have Good to have ODI knowledge Has strong written and verbal communication skills Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology

" Healthcare,Business Analysis,Agile ","description":" Role Proficiency: Analyse the business needs of a client in order to recommend and evaluate solutions to those needs independently. Perform Business Analysis tasks independently and be able to guide junior BAs Outcomes: Use analytical skills and judgment to identify prioritize structure and solve complex problems Work closely with customer to understand and define enterprise goals and objectives Immensely contribute to the sprint planning and estimation by highlighting dependencies constraints impact from a business standpoint Be the face of the team to the customer and act as a SME for all of the business and strategic needs Understand and use BA knowledge areas appropriately as required by the business problem Analyse business needs and solutions Devise strategies and Facilitate stakeholder collaboration effectively and efficiently Validate and verify information to identify solution options that meet business needs Align the designed and delivered solutions with stakeholder needs Establish and implement effective requirement creation and management practices Champion requirements Elicitation using proven techniques like interviews document analysis requirements workshops storyboards surveys site visits business process descriptions use cases scenarios event lists competitive product analysis task and workflow analysis and\/or viewpoints Define the solution approach identify business improvement opportunities allocate requirements across solution components and develop design options that achieve the desired future state Define software quality attributes external interfaces constraints and other non-functional requirements Monitor the market for technologies\/processes to manage business analysis Information Develop training materials and \u201ctips\u201d that stakeholders can leverage to improve their efficiency in using business analysis tools. Work with large or multiple teams that span functions issues locations and time zones to coordinate roles responsibilities and interdependencies of all team members Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization Develop an innovative approach for using new tools templates and processes Develop engagement strategies to support organizational transformation Be able to assist in driving transformational program(s) for the organization\/customer\u2019s enterprise Measures of Outcomes: Business value addition Communication effectiveness Customer feedback Business Analysis processes and tools Reusable artefacts\/methodologies for use across organization Trainings undertaken\/given Outputs Expected: Business Value: Pro-active identification of business problems constraints dependencies that leads to tangible benefits to the stakeholders Stakeholder Engagement: Champion written and verbal communication in and out of the client specific to the engagement Negotiation of various options Vs value delivered with stakeholders Requirements Engineering: Develop and drive adoption of tools templates and\/or processes for aligning requirements and design. Mastery of several business analysis tools to elicit document and manage requirements Solution Evaluation: Use a combination of metrics plus and strategic analysis to pick and recommend appropriate solution to the business problem Process: Establish processes as required by the engagement and ensure adherence by the team BA artefacts maintenance : Documentation of the process plus project artefacts to the best standards Management and communication about project artefacts to the various stakeholder groups Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes Team Management : Conduct necessary trainings and workshops within the project team and in the organization to grow and develop the BA community Monitor Junior Bas and suggest\/assist with identification of areas of improvement with ways of working new learning market needs New Business: Assist the organization\/Unit with identification of new business opportunities and solution recommendation proactively Skill Examples: Analytical organizational and problem-solving skills - Proficiently use Analytical thinking and problem solving skills to analyse problems and opportunities effectively identify which changes may deliver the most value and work with stakeholders to understand the impact of those changes. Rapidly assimilate various types of information. Quickly choose effective and adaptable methods to learn and analyse the media audiences problem types and environments. Apply right competencies like Creative Thinking Decision Making Learning Problem Solving Systems Thinking Conceptual Thinking and Visual Thinking Behavioural Characteristics \u2013 Exhibit behavioural characteristics to gain the trust and respect of stakeholders. Continuously and consistently exhibit practice and preach competencies like Ethics Personal Accountability Trustworthiness Organization and Time Management and Adaptability. Business Knowledge \u2013 Have a very good knowledge to perform effectively within the Business Industry and Organization solution or methodology that the business analyst operates in. Demonstrate a good ability to recognize potential limitations and opportunities. Understand the risks involved in the area of work and make suitable decisions to manage risks. Demonstrate very good understanding of Current trends market forces market drivers Key processes Services Products definitions customer segments suppliers practices and regulations Communication Skills \u2013 adaption of communication styles and techniques to the knowledge level and communication styles of recipients. Well versed ability to speak the language of the stakeholders Proficiency in the use of variety of communication methods \u2013 verbal non-verbal physical and written along with exceptional listening skills. Assist conversations to reach productive conclusions Interaction skills - ability to relate cooperate and communicate with different kinds of people including executives sponsors colleagues team members developers vendors learning and development professionals end users customers and subject matter experts(SMEs). Facilitate stakeholder communication provide leadership encourage comprehension of solution value and promote stakeholder support of the proposed changes. Exceptional negotiation and conflict resolution Tools and Technology \u2013 Good working knowledge of various software application and tools to support communication and collaboration. Create and maintain requirements artifacts model concepts track issues and increase overall productivity. Excellent knowledge of prototyping and simulation tools as well as specialized tools for modelling and diagramming. Requirements management technologies required to support requirements workflow approval baselining traceability change control and management. Well versed in the use of required tools and technology including presentation software for communication and collaboration among the team and stakeholders. Business Analysis techniques \u2013 Advanced knowledge of various BA techniques and the expertise to pick and use the right technique for carrying out the BA tasks as appropriate to the area of work. Listing down all of the techniques commonly used by Business Analysts to execute their tasks.a. Brainstormingb. Business Casesc. Document Analysisd. Business Rules Analysise. Prototypingf. Data Miningg. Estimationh. Financial Analysisi. Functional decompositionj. Interviewsk. Item Trackingl. Lessons Learnedm. Process Analysis and Modellingn. Reviewso. Root Cause Analysisp. Risk Analysis and Managementq. Survey\/Questionnairer. Workshopss. Mind mappingt. Scope Modellingu. Stakeholder mapsv. Metrics and Key Performance Indicators (KPIs)w. Benchmarking & Market Analysisx. Interface Analysisy. Data flow diagramsz. Use casesaa. User Storiesbb. Backlog Managementcc. Estimationdd. Prioritizationee. Acceptance and Evaluation criteriaff. Business Model Canvasgg. Concept Modellinghh. SWOT Analysisii. Organizational Modellingjj. Vendor Assessment Knowledge Examples: Strategist expertise level in various BA knowledge areas (recommended by IIBA or any other professional organization for Business Analysis) Business Analysis Approach\u00b7 Develop and proactively drive adoption of tools templates and processes for planning a business analysis approach.\u00b7 Create new and innovative formal and informal processes tools or\u00b7 techniques that others can leverage during discovery to isolate critical Information\u00b7 Create innovative ways of performing this task using common techniques. Stakeholder Engagement\u00b7 Develop engagement strategies to support organizational transformation.\u00b7 Develop stakeholder engagement strategies to address stakeholders that resist change.\u00b7 Engage others in a discussion where they share information with the Lead BA that they are not willing to share with other individuals.\u00b7 Capture best practices in planning stakeholder engagement and broadcast them to the business analysis community.\u00b7 Create innovative ways of performing this task using common techniques. Develop and proactively drive adoption of tools templates and processes to help others produce effective decision making and approval processes. Create new methods for locating data and how to analyze its accuracy and importance. Business Analysis Information Management\u00b7 Develop a new organizational structure for managing business analysis information.\u00b7 Monitor the market for technologies\/processes to manage business analysis Information\u00b7 Develop training materials and \u201ctips\u201d that stakeholders can leverage to improve their efficiency in using business analysis tools. Business Analysis Performance Improvement \u00b7 Develop new processes to identify and overcome business performance issues.\u00b7 Develop non-traditional ideas for identifying business analysis performance improvement opportunities.\u00b7 Create new tools and strategies for identifying innovative solutions\u00b7 Continually monitor processes seeking opportunities for improvement\u00b7 Recognized by leadership as an authority in analyzing performance and developing improvement plans Requirements Elicitation\u00b7 Create elicitation support material templates for others to use.\u00b7 Develop approaches and tactics for developing greater organizational understanding\u00b7 Foster a collaborative approach to encourage feedback opinions and acceptance towards the use of elicitation tools and templates for personal planning and organization.\u00b7 Have been sought for advice support and training by others on ways to effectively prepare for elicitation.\u00b7 Quickly understand team capabilities and skill\/knowledge gaps\u00b7 Engage others in a discussion where they share information that they are not willing to share with others individuals.\u00b7 Consistently find \u201ccommon ground\u201d between differing viewpoints.\u00b7 Define strategies and plans for influencing multiple decision makers\u00b7 Develop and proactively drive adoption of tools to help others adjust their communication style\u00b7 provide examples for how to handle certain circumstances with the right messaging (i.e if they say this do this or are difficult stakeholders)\u00b7 Develop an approach for the current initiative to assess newly elicited results with source information and against other elicitation results.\u00b7 Create new methods for locating data and how to analyze its accuracy importance and validity.\u00b7 Debate issues to bring the most critical points to the forefront for decision making.\u00b7 Anticipate objections and proactively overcome them with data before the objection arises.\u00b7 Routinely perform scenario planning and exercise due diligence when validating information Communication and collaboration - provide relevant information to stakeholders in a timely manner. Effectively work with stakeholders to ensure delivery of required outcomes.\u00b7 Develop a repeatable approach for others to use for communicating business analysis information.\u00b7 Recognized as an authority on how to customize messaging to various levels of an organization.\u00b7 Foster collaborative approach to collect feedback opinions and acceptance towards the adoption of new approaches to communicate business analysis information and to collect feedback and opinions\u00b7 Have been recognized by leadership as an authority in enhancing collaborative relationships with stakeholders at all levels of the organization.\u00b7 Consistently maintain enriched relationships with stakeholders Requirements Life Cycle Management\u00b7 Develop and drive adoption of tools templates and\/or processes for aligning requirements and design.\u00b7 Create innovative ways to use the common techniques to perform this task such as Functional Decomposition\u00b7 Have been recognized as a visionary in aligning requirements and designs resulting in requests from leadership to lead related complex change initiatives and\u00b7 mastery of several business analysis tools resulting in frequent engagement by peers for support in using them.\u00b7 Develop and drive adoption of an archival system that stores historical requirements and how they were implemented\u00b7 Plan and devise innovative ways to maintain requirements and designs for reuse by ensuring accuracy and consistency\u00b7 Demonstrate subject matter expertise in prioritization so that leaders grant the authority to resolve issues independently.\u00b7 Foster a collaborative approach to obtain feedback opinions and agreement on the adoption of new prioritization methods.\u00b7 Capture best practices in prioritization and broadcast them to the business analysis community.\u00b7 Always incorporate relevant product service business and industry acumen in prioritization.\u00b7 Create new ways to assess the possibilities of a situation resulting from changes to requirements and designs.\u00b7 Apply foresight when connecting concepts to enterprise components\u00b7 been recognized by leadership as an authority in evaluating the impact of proposed changes to requirements and designsDeal with unforeseen issues in order to obtain an approval of requirements effectively by:\u00b7 assembling and\/or developing resources processes and tools\u00b7 developing a go-to network of empowered people and resources who are\u00b7 quick to respond\u00b7 demonstrating subject matter expertise in obtaining agreement and approval of requirements and designs Strategy Analysis\u00b7 Analyse current state to understand the reasons for change the impact of the change\u00b7 Apply foresight when connecting concepts to enterprise components.\u00b7 Apply foresight to predict external drivers for change and draw from experience to recommend how to address them. Future State definition\u00b7 Consistently influence business policies and practices.\u00b7 Develop approaches and tactics for developing greater organizational understanding.\u00b7 Create new ways to identify all potential alternatives to address business needs.\u00b7 Have been recognized by leadership as an authority in determining the conditions to meet the business need Risk Assessment\u00b7 Apply foresight to identify and overcome potential roadblocks that might lead to a negative consequence\u00b7 predict what competitors will do and how to counteract it.\u00b7 recognized by leadership as an authority in preventing undesirable consequences while transitioning to the final future state Change Strategy\u00b7 Create and drive adoption of tools templates and processes for developing transition states.\u00b7 Develop metrics and a rating system for evaluating solutions\u00b7 Develop and proactively drive adoption of new tools or templates for evaluating alternatives.\u00b7 Develop an innovative approach for using new tools templates and processes that explain the rationale for adoption\u00b7 Capture change strategy best practices and broadcast them Analysis and Design - analyze synthesize and refine elicitation results into requirements and designs.\u00b7 Continually monitor the industry in search of best practices that lead to more effective design options.\u00b7 Apply foresight when connecting concepts to enterprise components\u00b7 recognized by leadership as an authority in developing design options that achieved the desired future state\u00b7 Develop approaches and tactics for developing greater organizational understanding with regards to analysing potential value to recommend right solution\u00b7 Capture best practices in analyzing potential value and solution recommendation and broadcast them Solution Evaluation - define performance measures and assess the data collected to evaluate solution effectiveness\u00b7 Develop new and innovative evaluation method(s) including metrics measurement tools\u00b7 Capture best practices in measuring solution performance and broadcast them to the business analysis community\u00b7 Analyze business related metrics found on documents such as financial statements and make appropriate recommendations.\u00b7 Develop non-traditional ideas for analyzing performance measures\u00b7 Apply foresight when connecting concepts to enterprise components.\u00b7 Create and drive adoption of tools templates and processes that help identify the internal factors that restrict full realization of the solution\u2019s value.\u00b7 Develop new and innovative methodologies for problem solving and critical thinking\u00b7 Capture best practices on assessing solution limitations and broadcast\u00b7 determine how factors external to the solution are restricting full realization of value\u00b7 Monitor the industry in search of approaches or insights to determine and overcome the external factors that restrict the solution\u2019s full realization of value.\u00b7 Create and drive adoption of tools templates and processes that help identify the external factors that restrict full realization of the solution\u2019s value.\u00b7 Consistently identify the root cause of systemic issues\u00b7 recognized by leadership as an authority in recommending actions that maximize value\u00b7 frequently asked for input and asked for recommendations are typically implemented by leadership Expertise in developing process flow diagrams use case current\/future state diagrams functional and technical requirements in the form of user stories\/as indicated by the customer Good understanding of Software development life cycle & Methodologies Develop an innovative approach for using new tools templates and processes that: explain the rationale for adoption Develop a network of Subject Matter Experts (SMEs) inside and outside of the organization using methods such as:- contributing knowledge\/skill into the network and- drawing knowledge\/skill from the network appropriately. Create innovative ways of performing various BA tasks using common techniques. Additional Comments: Business Analyst Enrollment Plus Inc is looking for a Business Analyst, who under the general supervision of the Program Manager and Delivery Lead, will work to deliver the implementation of a Health care ecosystem for our Health Plan clients. The Business Analyst will work with the small to mid-size Health Plan Clients, third party vendors, and onshore and offshore Enrollment Plus associates to support system installations, conversions, and migrations by ensuring the smooth technical integration of products and services as well as data conversion. Candidate should have excellent functional, analytical and communication skills and ability to engage as part of a team working both physically together and virtually. You should be an excellent problem solver who\u2019s able to grasp customer needs and brainstorm ways to fulfill them. As a Business Analyst at Enrollment Plus, this is your opportunity to: - Elicit, analyze, specifies, and validates the business needs of stakeholders, be the customers for end users. - Collaborates with project sponsors to determine project scope and vision. - Clearly identifies project stakeholders and establish customer classes, as well as their characteristics. - Conducts interviews to gather customer requirements via discovery sessions, design workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. - Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. - Works with stakeholders and project team to prioritize collected requirements. - Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. - Develops and utilizes standard templates to write requirements specifications accurately and concisely. - Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted. - Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers\/project team. - Creates process models, specifications, diagrams, and charts to provide direction to developers and\/or the project team. - Research, review, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. - Assists with the interpretation of customer requirements into feasible options and communicating these back to the business stakeholders. - Manages and tracks the status of requirements throughout the project lifecycle; enforce and re-define, as necessary. - Communicates changes, enhancements, and modifications of business requirements \u2014 verbally or through written documentation \u2014 to program management, sponsors, and other stakeholders so that issues and solutions are understood. - Provides guidance and\/or instruction to junior staff members. - Comply with the organization\u2019s Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls. You bring: - Able to exercise independent judgment and act on it - Excellent analytical, mathematical, and creative problem-solving skills - Excellent listening, interpersonal, written, and oral communication skills - Logical and efficient, with keen attention to detail - Highly self-motivated and directed - Ability to effectively prioritize and execute tasks while under pressure - Strong customer service orientation - Experience working in a team-oriented, collaborative environment - Prior experience working on Agile tools like Jira, Rally, Aha etc.. - Bachelor\u2019s degree or higher in business or technical field, 7+ years of relevant work experience in project management or software development. - Work experience in client partner or account interaction is needed. - Strong Customer Focus - Deep understanding of software development in a team, and a track record of implementing quality software solutions on time and on budget - Experience in a Healthcare application and a managed care environment is preferred - Experience with Medicare and Medicaid is preferred For this role, we value: - Technical Competence o Strong problem-solving and excellent communication skills o Project Requirements, Analysis and Objectives o Quality Focus o Ability to understand the requirements, architectures, ask the right questions and think bigger (scope, delivery, integrations, go live, future maintenance etc..) o Ability to influence business and technical leaders in a dynamic environment o Project organization & Teamwork o Problem resolution o Ability to manage scope and deliverables ","

Position: Service Desk Analyst III Job Description: IT Service Desk Analyst III Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve functional and technical issues end users encounter, or connecting those users with more intensive IT support, when needed. Work efficiently with Tier II teams on required support needed from them to resolve customer queries. Act as shift lead and ensure to monitor and guide team What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple application issues that includes user account management. A help desk analyst spends most of the day performing remote support. This can take several forms: Over-the-phone support Screen sharing or remote control Live chat support Email support What We Are Looking For Typically requires a 4 year degree and 1-2 years of experience or a 2 year degree and equivalent related experience Has no discretion to vary from established procedures Has no related work experience or has work experience but requires formal training in theories/concepts in own function Works under close supervision Principal Accountabilities Service Desk Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems along with End customer support. Job Complexity Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Builds knowledge of the organization, processes, and customers Solves a range of straightforward problems Analyzes possible solutions using standard procedures Receives a moderate level of guidance and direction Job Description: Service Desk Analyst is responsible for / performs: User Support in troubleshooting both application and business process issues. Documenting business processes using standard business process and data flow diagrams. Using standard methodologies, analyze user operational procedures to develop functional systems requirements, and advise and instruct other staff responsible for such development. Coordinates and conducts user support and training. Identifies and documents application integration requirements. Identifies innovative solutions to business issues in technical development. Improves process flow and user documentation for Oracle Support and enhances user knowledge and competency. Other duties as assigned based on business needs: i.e., special projects, Enhancements etc. Prior knowledge of EBS Oracle ERP, Oracle SOA and SFDC is a plus Knowledge on Community Cloud, using Salesforce Data Tools and Flows is good to have Good to have ODI knowledge Has strong written and verbal communication skills Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology

Position: IT Service Desk Analyst I Job Description: IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve functional and technical issues end users encounter, or connecting those users with more intensive IT support, when needed. Work efficiently with Tier II teams on required support needed from them to resolve customer queries. What You ll Be Doing A Tier 1 Service Desk Analyst typically takes the initial inquiry and manages relatively simple application issues that includes user account management. A help desk analyst spends most of the day performing remote support. This can take several forms: Over-the-phone support Screen sharing or remote control Live chat support Email support What We Are Looking For Typically requires a 4 year degree and 1-2 years of experience or a 2 year degree and equivalent related experience Has no discretion to vary from established procedures Has no related work experience or has work experience but requires formal training in theories/concepts in own function Works under close supervision Principal Accountabilities Service Desk Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems along with End customer support. Job Complexity Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills Builds knowledge of the organization, processes, and customers Solves a range of straightforward problems Analyzes possible solutions using standard procedures Receives a moderate level of guidance and direction Job Description: Service Desk Analyst is responsible for / performs: User Support in troubleshooting both application and business process issues. Documenting business processes using standard business process and data flow diagrams. Using standard methodologies, analyze user operational procedures to develop functional systems requirements, and advise and instruct other staff responsible for such development. Coordinates and conducts user support and training. Identifies and documents application integration requirements. Identifies innovative solutions to business issues in technical development. Improves process flow and user documentation for Oracle Support and enhances user knowledge and competency. Other duties as assigned based on business needs: i.e., special projects, Enhancements etc. Prior knowledge of EBS Oracle ERP, Oracle SOA and SFDC is a plus Knowledge on Community Cloud, using Salesforce Data Tools and Flows is good to have Good to have ODI knowledge Has strong written and verbal communication skills Location: IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC Time Type: Full time Job Category: Information Technology

Skills Required: The Senior Business Analyst will be responsible for analyzing and improving business processes, gathering and documenting requirements, and ensuring alignment between business goals and IT solutions. The role involves working closely with key stakeholders across various departments to drive strategic initiatives and deliver solutions that improve operational efficiency and business performance. Experience with Agile and Scrum methodologies. Familiarity with software development life cycle (SDLC). Certification in Business Analysis (CBAP, CCBA, or equivalent) is a plus. Bachelor s degree in business administration, Information Technology, or related field. 7+ years of experience as a Business Analyst, with at least 2 years in a senior or lead role. Strong knowledge of business analysis methodologies, tools, and techniques. Experience with business process design, requirements gathering, and project management. Proficiency in data analysis and reporting tools (Excel, Power BI, Tableau, etc.). Excellent communication, interpersonal, and stakeholder management skills. Strong problem-solving and critical thinking abilities. Ability to work effectively under pressure and manage multiple priorities. Key Responsibilities a. Requirements Gathering & Analysis, Collaborate with stakeholders (business users, department heads, and IT teams) to understand business needs and gather functional and nonfunctional requirements. a. Document requirements clearly and concisely, ensuring alignment with business goals and technical feasibility. b. Stakeholder Management: Serve as the primary point of contact between business units and IT teams Manage expectations and communicate project progress, risks, and outcomes to stakeholders. Conduct meetings and presentations to stakeholders, ensuring transparency and clarity. Project Management Support: Work alongside project managers to ensure that business requirements are well-understood and reflected in the project scope. Assist in creating project timelines, defining deliverables, and ensuring the successful implementation of projects. Support project testing and deployment activities, ensuring that all deliverables meet the business requirements. Data Analysis & Reporting: Analyze data to identify trends, patterns, and insights that inform business decisions. Provide detailed reporting to leadership on project progress, performance metrics, and KPIs. Create dashboards, reports, and visualizations for business stakeholders

Accountabilities: Overall responsibility for handling continuity of overall AMI deployment and O&M in line to contract requirement. Major Activities : To lead team of Data Analyst, Planning & Quality, Site Engineers, set their KRAs, delegate and monitor responsibilities for design and delivery of AMI system in line to contract requirement. Approval of AMI Standard Operating Procedures (SOPs) from DISCOM, rollout with all project partners for compliance. Ensure full compliance to AMI SOPs and exhibit zero tolerance to malpractices in line with Apraava Code of Conduct directly and with project partners. To lead regular reviews with AMI Implementation Partner and Meter Manufacturer and align project priorities as planned. To determine Business process requirements for AMI system, regularly evaluate the efficiency of business processes according to organizational & program objectives and apply improvements. Maintain customer centric approach, attend DISCOM project review meeting and handle escalations. To monitor project issues in real time & ensure resolution. To ensure Operational Go Live of AMI project on time, on budget. Daily MIS reporting to stakeholders. To Identify & target areas in which a business can improve operation by recommending solutions. To ensure strategic capacity planning, conduct interviews, hiring and ensure training to new technical supports staff. Educational Qualifications: Engineering Graduate Functional Skills: Exposure to Energy Distribution Utilities (AMI / AMR Projects would be added advantage). Relevant and total years of Experience: 8 - 10 years.

About GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com. Summary of Role: We are looking for a skilled SAP Auditor to join our team for a significant multi-year SAP implementation project. The ideal candidate will play a crucial role in ensuring compliance across various financial and operational areas, with a particular emphasis on ITAC, Key Reports, and SOC Reports. A qualified candidate will have 6 to 7 years of experience in accounting or auditing. Experience testing financial statement controls is preferred . Essential Responsibilities: C oordinat e the day-to-day management of the SAP implementation compliance from planning through scheduling, preparing, execution, tracking, and reporting. This includes scoping and risk assessment, documenti ng and designing processes and controls, testing, deficiency evaluation, and remediation tracking. Work directly with business process owners on the implementation and maintenance of controls, especially in software transformation . This includes business process control design, policies, procedures, documentation, evidence evaluation, and system enhancements. Coordinate compliance program testing with co-sourced team members to ensure sufficient documentation and adequate design and testing of controls for assigned critical processes and accounts. Perform testing of controls for IT Automated Controls (ITAC), Information Provided by Entity (IPE) reports, and SOC 1 Reviews: test of design and operating effectiveness. A ssist team members to execute internal control processes for Business Process IT Automated Controls (ITAC) for S/4 Hana and Ariba, Information Provided by Entity (IPE), SOC 1 Reviews, and SOD analysis using SAP GRC Access Controls. Ensure the timely execution of the compliance program relating to IT Automated Controls (ITAC), Information Provided by Entity (IPE) reports, and SOC 1 Reviews. Ensure the timely execution of identifying controls relating to the transformation of software. Maximize use of Internal Control systems, AuditBoard , to enhance efficiency of the compliance program. Knowledge and experience around business process controls and evaluation are a must . Resolve internal control issues and deficiencies through collaboration with process and control owners. Monitor management s remediation efforts to closure, including review of supporting evidence and retesting. Liaise with external auditors and proactively coordinate audits. Identify areas for process improvement. Participate in special projects and initiatives as needed. Other Responsibilities: Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs. Required Qualifications: 6 to 7 years of experience, including Big 4 and/or experience with SOX 404 and S/4 HANA. Bachelor s Degree in Accounting/Finance or similar degree (CPA/CA and/or CIA and CISA certifications preferable). Knowledge of S/4 business process automated controls, including key reports. Knowledge of SAP GRC Access Controls, S/ 4 and Ariba user access concepts, and Ariba business process automated controls. Knowledge of Software as a Service industry and SOC Report Testing is preferable. Strong quantitative and qualitative analytical skills - significant experience in Microsoft applications; Workday, SAP, and AuditBoard experience is a plus. Thrives in a fast-paced environment and welcomes the opportunity to make a difference in a growing organization. Takes personal pride in the accuracy of their work and treats business partners with the utmost care. Strong process, systems, and controls understanding. Language Fluency - English (Written & Verbal). Travel - Up to 4 0%. Preferred Qualifications: Excellent organizational, verbal, and written communication skills. Highly detail-oriented, with the ability to multi-task and strong project management skills. Ability to operate independently and as part of a larger functional team. GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date. For new hires, the appointment is contingent upon the provision of a copy of their COVID-19 vaccination document, subject to any written request for medical or religious accommodation. Information about our benefits you can find here: https: / / gf.com / about-us / careers / opportunities-asia

Inclusive culture and career growth opportunities A truly Global IT Organization that collaborates across North America, Europe, Asia and Australia, click here to learn more Challenging, collaborative, and team-based environment What you ll do The Global Supply Chain - Retail Distribution Team is responsible for defining and supporting the building of desirable, feasible, viable, and sustainable WMS product that meet our customer needs over the product lifecycle within TJX IT. The organization delivers capabilities that enrich the customer experience and provide business value. We seek a motivated, Senior Product Owner with experience of Supply Chain, (Labor Management desirable) who is focused on developing strong product and business knowledge, who can work independently on complex assignments, take ownership of labor management features working cross functionally with the four walls product teams with no guidance. You will collaborate as part of a team and drive the delivery of complex PI committed features. What you ll need The Global Supply Chain - Retail Distribution Team thrives on strong relationships with our business partners and works diligently to address their needs, which supports TJX growth and operational stability. On this tightly knit and fast-paced solution delivery team you will be constantly challenged to stretch and think outside the box. You will work in an agile team, responsible for defining Team Product Backlog of User Stories including backlog prioritization, refinement, and creation of acceptance criteria along with agreed upon definition of done. Has the foundational knowledge of SAFe principles, Kanban, and Scrum including embracing agile principles and applying lean agile mindset. You will demonstrate critical thinking skills like Analytical, Problem Solving, Open-minded, creativity, etc. You will have Product/Domain knowledge that guides, informs, and provides insight on what product enhancements, maintenance, and efficiencies are needed. As a Product Owner you will support the delivery of assigned Product Increment (PI) objectives. Skills/Knowledge Bachelor s Degree or equivalent IT Delivery skillset / training / experience. 3-5 years of experience in an agile methodology and software development lifecycles Skilled in SAFe principals with a lean agile mind set. Certification preferred. Advanced in capturing product requirements and solution design Experience in Stakeholder engagement and Stakeholder management; Accountable for identifying and manage risks, scope trade-offs, and timeline impacts Experience in product and business process knowledge of Supply Chain Contributor to the Vision, Roadmap and ROI Solid team player with good communication and influencing skills around you Ability to understand the work environment and competing priorities in conjunction with developing/meeting project goals Shows a positive, open-minded and can-do attitude Experience in the following technologies are desirable: Manhattan MAWS 2018 LMS Manhattan WMoS LM

Application Support Engineer - Decisions Developer Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development. As a Software Engineer, Support at Decisions, you will be part of an integrated support team troubleshooting complex customer problems in the use of the Decisions platform. You will play a pivotal role in tackling high-level troubleshooting issues before they reach the Product Engineering team, offering in-depth analysis, and guiding other team members on resolution strategies. As a member of the Support team, you will collaborate closely with cross-functional teams, contributing to product improvements and enhancing customer experience. Software Engineers at Decisions are expected to have experience in developing and integrating server and client applications. Your work will be produced in the context of Decisions engineering best practices, including but not limited to the continuous support of development, deployment, integration, and monitoring. Responsibilities Customer Issue Resolution: Take ownership of customer-reported issues and see them through to resolution Research, diagnose, troubleshoot, and identify solutions for customer problems Follow standard procedures for escalating unresolved issues to the appropriate internal teams Feedback and Documentation: Provide prompt and accurate responses to customers Ensure proper recording and closure of all reported issues Document knowledge in the form of tech notes and articles for a knowledge base Internal Collaboration: Follow Service Level Agreements (SLA) for issues, especially concerning severity Collaborate with internal teams for issue resolution Requirements: Technical Experience: Requires m inimum of one (1) year previous Decisions BPM platform Experience Minimum of two (2) years of software engineering experience in front-end and back-end applications and/or data service Experience in large-scale, high-performance enterprise big data application deployment and solution architecture in complex environments Experience in automation, engineering tasks, data, infrastructure/operations, and security engineer tasks Development Skills: Proficiency in programming languages such as C#, Java, or JavaScript Track record of delivering high-quality code Considerable experience dealing with SQL servers Business Process Automation (BPA): Expertise in BPA platforms with a strong understanding of process modeling and workflow optimization Certifications: Certification in BPM/RPA software is a plus Troubleshooting and Communication: Strong troubleshooting skills and the ability to work on multiple issues simultaneously Exceptional communication and collaboration skills Ability to lead and mentor technical teams Customer Support Attitude: Passion for supporting customers Willingness to provide as much help as possible and follow up with customers Availability: Understanding of the demands of operating in a customer support team that may require working in a 24x7 environment Availability and willingness to step in when needed, including weekends Background: Not from a technical support background that involves simply logging tickets or coordinating between groups The role requires active problem-solving and technical engagement

SF Lead Notice period : immididate joiners Location : PAN INDIA Exp ; 7.5 to 12 years Skill : Core LWC,APEX,TRIGERS AND Customization Job Description : Senior Developer/Technical Lead - LWC Minimum 5+ Years of Experience in Development along with Salesforce Service Cloud, Apex, Integration and LWC. Any of the certifications would be fine - Salesforce App Builder, Platform Developer, Sales Cloud & Service Cloud. Skills Salesforce Technical Skills: Lightning experience, LWC (Lightning Web Component), Apex, Triggers, Visual Force, Lightning Aura components. Strong experience in Salesforce configuration and customization Strong experience in integrating Salesforce with external systems Strong experience in Agile way of working DevOps practitioner with Bitbucket, Git and CI/CD experience Good understanding and exposure to Salesforce DX Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes Good Communication, analytical & problem-solving skill Salesforce Technical Lead

ql-editor "> Role Overview: We are seeking a Project Manager who not only excels in managing software projects but also brings hands-on experience in either Business Analysis or Quality Assurance . The ideal candidate will bridge the gap between clients, internal teams, and stakeholders, ensuring project success with clarity, accountability, and functional oversight. Key Responsibilities: Plan, track, and manage multiple projects from initiation to delivery. Act as the main point of contact for clients, managing expectations and communication. Collaborate with design, development, QA, and DevOps teams to ensure timely delivery. Gather and document business requirements (if BA-focused) or define test strategies and review test cases (if QA-focused). Prepare project documentation including SOW, project plans, timelines, and risk logs. Conduct daily stand-ups, sprint planning, and retrospectives. Monitor team workload, resolve blockers, and ensure adherence to timelines and budgets. Provide regular status updates to stakeholders and leadership. Ensure overall project quality and client satisfaction. Required Skills: 5+ years of total experience, including 2+ years in project management. Background in either Business Analysis (requirement gathering, user stories, wireframing) or Quality Assurance (test plans, test execution, defect tracking). Strong knowledge of Agile and Scrum methodologies. Excellent communication, documentation, and stakeholder management skills. Ability to manage multiple projects in parallel, with attention to detail. Preferred Skills: Experience working with tools like JIRA, Confluence, Basecamp, Trello, or similar. Familiarity with software development lifecycles (SDLC) and test lifecycle. Technical understanding to communicate effectively with developers and QA teams. Certification in PMP, CSM, or CBAP is a plus. Growth Path: This role offers a clear path toward Program Management or Product Ownership , depending on the candidate s strengths and interests in either business process design or delivery excellence.

Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach By integrating siloed planning capabilities and capturing millions even billions in value leakage, we help businesses plan smarter and faster This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains Role: Senior Functional Consultant What you ll do for us The responsibilities include end-to-end o9 solution design, configuration, implementation, data analytics, testing of solution and communication with internal and external stakeholders Design End to end solution design, configuration, implementation, data analytics, testing of solution and communication with internal and external stakeholders Participate in process and business requirements sessions with client and document to-be business process leveraging industry best practices Work with clients to identify and collect data, such as historical sales, shipment, inventory, logistics, and other operations / supply chain data from sources like databases, Excel sheets, emails, and others Ability to convert business logic to technical platform design, including knowledge of platform infrastructure Configuration Work closely with architects and directors to develop clear functional and technical design, document data requirements, and build complex datasets Configure a technical specification document and tool configuration in the o9 platform, as per the design, to solve deep operations / supply chain problems and institute rigorous performance monitoring systems Data Analytics Use mathematical models, predictive methods, statistical techniques, optimization algorithms and simulations to analyze, manipulate and interpret large enterprise data and provide business insights and data visualization to the client management Be proficient in statistical and optimization tools and programming languages to conduct data integration through extraction, transformation, and loading (ETL) and create models to generate time series forecasts and operational plans Testing Work with internal Research and Development teams to resolve solution gaps and deploy fixes in the customer environment Create and execute workflow and data analytics test-cases, document issues, and track progress at resolving issues Ability to design and implement a testing protocol, with support from junior analysts, with the end goal of automating testing Communication Work with client, cross-functional teams, and IT and business stakeholders, to ensure successful planning and execution of projects Plan, develop and deliver Super User and End User training, for a global user base Mentor junior analysts to familiarize them with technical and business aspects of a project What you ll have Education: Master s Degree required with 1 year of experience or Bachelor Degree with 3 years experience Degrees in the following fields: in Operations Research, Industrial Engineering, Engineering Management, Business Analytics or related fields with a concentration in operations or analytics Experience: implementing supply chain planning solutions or working in the supply chain/ logistics organization Experience presenting on complex topics in a clear, concise, and easily understood manner Firsthand experience leading, or assisting a team, through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, go-live/cutover and value realization is preferred Experience using agile methodology to deliver large scale enterprise implementations Skills: Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is preferred Knowledge of spreadsheets and software (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), presentation (Microsoft PowerPoint) is required Knowledge and training in databases (SQL Server, MySQL) and skills one or more languages like SQL, MDX, T-SQL or similar is required Strong analytical techniques, data mining knowledge and proficiency in handling and processing large amounts of data is preferred Ability to identify key insights and critical thinking to prioritize and focus on the highest value opportunities or the biggest risks is preferred More about us Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, Walmart, ABInBev, Starbucks and many others Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Madrid, Sao Paolo, Bengaluru, Tokyo, Seoul, Milan, Stockholm, Sydney, Shanghai, Singapore Munich, Toronto More about us At o9, transparency and open communication are at the core of our culture Collaboration thrives across all levels hierarchy, distance, or function never limit innovation or teamwork Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations With a $37 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value o9 is an equal-opportunity employer that values diversity and inclusion We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process Join us as we continue our growth journey!

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role International Card Services (ICS) Risk & Control is looking for a Manager ICS Complaint Program Reporting and Insights with specific focus on establishing the Reporting and Business Insights workstream for Complaints Program in line with the requirements of AEMP71. It will involve extensive collaboration with multiple partners across Global Servicing Group, International markets and legal entities and ICS Control Management. The Manager ICS Complaint Program - Reporting and Insights will: Lead and develop the ICS Complaints Reporting and Insights program Will establish the analytics, insights, and regulatory reporting for ICS Complaint s Program Collaborate directly with senior leaders to help them understand complaints trends and how they can respond to them. Identify complaint themes leveraging data insights and referring them to ICS and LE leadership as appropriate Proactively analyze risk trends, undertake root-cause analysis, and provide consultative support to business and stakeholders. Ensure all regulatory requests are managed with 100% accuracy and timeliness. The Manager, Complaints Reporting and Insights will: Design, build and maintain dashboards and automated reports leveraging ICS Complaints data Analyze complaint data to help identify root cause, areas of concern and potential issues Compile thematic risk reporting (levels, trends, causes) to provide actionable and meaningful insights into business on current risk levels, emerging trends, and root causes Translate complex data into concise, impactful visualizations and presentations for decision making Proactively identify opportunities to improve data quality, reporting processes and analytical capabilities Utilize Natural Language Processing and generative AI tools to automate report generation, summarize data insights and improve data storytelling Collaborate with stakeholders to define KPIs, reporting needs and performance metrics Research and implement AI driven BI innovations to continuously enhance business insights and reporting best practices Required Qualifications: 5+ years of experience in Data Analytics, generating Business Insights or similar role Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Hands-on experience with Python, R, Tableau Developer or Tableau Desktop Certified Professional, Power BI, Cornerstone, SQL, HIVE, Advance MS Excel (Macros, Pivots). Hands on experience with AI/ ML frameworks, NLP, Sentiment analysis and Text summarization etc Strong analytical, critical thinking and problem-solving skills Ability to communicate complex findings clearly to both technical and non-technical audiences Preferred Qualifications: bachelors degree in business, Risk Mgmt, Statistics, Computer Science, or related field; advanced degrees (eg, MBA, MSc) or certifications are advantageous Experience in at least one of the following: Providing identification of operational risks throughout business processes and systems Enhancing risk assessments and associated methodologies Reviewing and creating thematic risk reporting to provide actionable insights into risk levels, emerging trends, and root causes Experience in the financial services industry Experience in Big Data, Data Science will be a definite advantage Familiarity with ERP systems or business process tools Knowledge of predictive analytics We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Gartner has an exciting career opportunity for a Sr. Data Business Analyst within the Chief Data and Analytics Office. The role will provide support for our Data and Analytics Scrum teams and lead the end-to-end technical and business data requirements analysis for initiatives across all Gartner Business Units. What you'll do: Serve as a liaison between data engineers, data stewards, business units, and other IT teams to ensure seamless data integration and effective data product implementation across the business. Collaborate across business and technical teams, both on site and offshore, to create business deliverables such as Process Maps, Business Requirements, Technical Requirements, Functional Requirements (including Use cases), User Stories and User Acceptance Tests. Provide support to other business/data analysts, business process owners and project managers to help drive and deliver business initiatives. Interpret results using a variety of techniques, ranging from simple data aggregation to more complex statistical analysis and create accurate/timely impact analysis. Identify, communicate, and assist data gap resolution that impacts the delivery of data products. Gain domain knowledge in relevant business areas, data acquisition principles/sources, technical options/limitations, and communicate risks supporting data product delivery. Ensure quality through adherence to and by supporting processes and procedures, including the maintenance of documentation on collaborative file sharing systems. Provide support to other business analysts, business process owners and project managers to help drive and deliver business initiatives. Contribute to improvements to our clients Business Analysis documentation and methodologies. What you'll need: 3 - 5 years of experience as Business Analyst/Data Analyst in an Analytics environment Experience with Scrum/Agile methodology. Advanced SQL skills and understanding of data analysis tools and techniques required Working knowledge of tools like JIRA, Confluence, SharePoint etc Expert with business intelligence and data visualization systems a plus (Tableau, Power BI). Who you are: Effective time management skills and ability to meet deadlines. Excellent communications skills interacting with technical and business audiences. Excellent organization, multitasking, and prioritization skills. Possesses a willingness and aptitude to embrace new technologies and master concepts rapidly. Data driven and analytical by nature with demonstratable passion for data and analytics. Intellectual curiosity, passion for technology and keeping up with new trends.

We are looking for a skilled SAP Auditor to join our team for a significant multi-year SAP implementation project. The ideal candidate will play a crucial role in ensuring compliance across various financial and operational areas, with a particular emphasis on ITAC, Key Reports, and SOC Reports. A qualified candidate will have 6 to 7 years of experience in accounting or auditing. Experience testing financial statement controls is preferred . Essential Responsibilities: C oordinat e the day-to-day management of the SAP implementation compliance from planning through scheduling, preparing, execution, tracking, and reporting. This includes scoping and risk assessment, documenti ng and designing processes and controls, testing, deficiency evaluation, and remediation tracking. Work directly with business process owners on the implementation and maintenance of controls, especially in software transformation . This includes business process control design, policies, procedures, documentation, evidence evaluation, and system enhancements. Coordinate compliance program testing with co-sourced team members to ensure sufficient documentation and adequate design and testing of controls for assigned critical processes and accounts. Perform testing of controls for IT Automated Controls (ITAC), Information Provided by Entity (IPE) reports, and SOC 1 Reviews: test of design and operating effectiveness. A ssist team members to execute internal control processes for Business Process IT Automated Controls (ITAC) for S/4 Hana and Ariba, Information Provided by Entity (IPE), SOC 1 Reviews, and SOD analysis using SAP GRC Access Controls. Ensure the timely execution of the compliance program relating to IT Automated Controls (ITAC), Information Provided by Entity (IPE) reports, and SOC 1 Reviews. Ensure the timely execution of identifying controls relating to the transformation of software. Maximize use of Internal Control systems, AuditBoard , to enhance efficiency of the compliance program. Knowledge and experience around business process controls and evaluation are a must . Resolve internal control issues and deficiencies through collaboration with process and control owners. Monitor management s remediation efforts to closure, including review of supporting evidence and retesting. Liaise with external auditors and proactively coordinate audits. Identify areas for process improvement. Participate in special projects and initiatives as needed. Other Responsibilities: Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs. Required Qualifications: 6 to 7 years of experience, including Big 4 and/or experience with SOX 404 and S/4 HANA. bachelors Degree in Accounting/Finance or similar degree (CPA/CA and/or CIA and CISA certifications preferable). Knowledge of S/4 business process automated controls, including key reports. Knowledge of SAP GRC Access Controls, S/ 4 and Ariba user access concepts, and Ariba business process automated controls. Knowledge of Software as a Service industry and SOC Report Testing is preferable. Strong quantitative and qualitative analytical skills - significant experience in Microsoft applications; Workday, SAP, and AuditBoard experience is a plus. Thrives in a fast-paced environment and welcomes the opportunity to make a difference in a growing organization. Takes personal pride in the accuracy of their work and treats business partners with the utmost care. Strong process, systems, and controls understanding. Language Fluency - English (Written & Verbal). Travel - Up to 4 0%. Preferred Qualifications: Excellent organizational, verbal, and written communication skills. Highly detail-oriented, with the ability to multi-task and strong project management skills. Ability to operate independently and as part of a larger functional team.

Working as an integral part of the Technical Analyst team individual will provide analysis of business requirements to produce techno-functional specifications for required system changes. The individual will assist the business with clarifying requirements and identifying alternative solutions. This role will also support the Development and Test team members throughout the Software Development Life Cycle. Key Accountabilities and main responsibilities Strategic Focus Analyse Business Requirement Documents to identify technical solutions in consultation with the IT Architects and Solution Consultants, considering all databases, application, business process and system implications. Liaise with key Business Stakeholders to provide expertise, and to seek clarification on Business Requirements. Operational Management Investigate, gather and document requirements for enhancements to Systems. Provide specialist expertise on a specification design criterion to developers and test analysts for all supported Systems. Arrange and chair Business and Technical meetings wherever required, to facilitate technical solution outcomes. Complete Functional Specifications and/or Technical Specifications. Ensure solution/technical design meets business requirements and solution is understood by Development and Test Teams. Perform peer review and sign-off of business and technical SDLC deliverables for other team members. Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries. Assist with escalated Production Support issues and conduct root cause analysis. Provide Technical Specification effort estimates. Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group. Manage and balance client and stakeholder expectations and report/escalate where needed. Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications. Deliver high quality documentation as per the documentation standards. Demonstrate strong analytical skills to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions. Governance & Risk Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against. Individual should adhere to system design best practices. Adhere to all MUFG Retirement Solutions standards, policies and procedures. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Experience 5+ years experience within Technical Analyst or Technical Business Analyst role. Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable. Working knowledge of SQL, MS office products is a Must. Exposure to microservice architecture is good to have. Exposure to tools like Azure DevOps, JIRA, Visio, FIGMA is preferred. A good understanding of structured project delivery methodologies is good to have. The individual shall demonstrate below technical skills (one or many) OOPS concepts XML Schema and JSON Schema Design API and Web Services Swagger, SOAP UI and RAML 2.0 .Net and RESTful API s based design principles is must to have. Personal Attributes Effective verbal and written communication skills needed to communicate with global teams/stakeholders. Practical and simple problem-solving approach. Willingness to accept responsibility and be accountable for service provided. Analytical and Systematic approach to work. Effective Team player with collaborative skills, learning and proactive attitude.

Role: Executive Experience: 3 to 4 years of finance & accounts experience Qualification: CA / CA (Inter) / ICWA / ICWA (Inter) / MBA (Finance) / B. Com. Department: Business Process Audit Industry: Any industry - working in finance & accounts Job Location: Bangalore Field work required for this role : 15-20 days in a month (PAN India) Job Description: Discounted Sale Audit Physical verification of claims Physical Audit of Stockiest Report preparation Debit Note Calculation Settlement of Debit note with Stockiest Closely work with Business for suspicious order monitoring and identify stockiest / parties with potential wrong practices Connect with parties and verify the suspicious orders Monitoring orders trend of Distributors, Hospitals and Doctors Analysis of deviations - Business limit vs Bill value Physical and digital audit of the orders Visit Distributors across country for physical audit

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. Work Location: Bangalore/Pune The role holder may be located in a variety of areas of HSBC, they may be located in projects as well as in established BAU teams. It is possible that the Business Analyst may support multiple projects simultaneously but mainly to real time Payments processing and Ach processing across countries The purpose of the role is to support delivery of Domestic Real time payments processing , being hand on and write user stories based on BRD from the business and to produce high quality analysis and Agile design artefacts, and provide/support solution delivery team with deep business insight, all enabled by appropriate tools and aligned to Dev Ops working. The IT Business Analyst on GCB5 is expected to work embedded within a wider DOME EU team, with engineering team, architects, testers , and products owners and GPS business throughout the project lifecycle; from project initiation and inception through elaboration and construction, regularly handling multiple tasks and activities. In this role, you will: Payments Industry & Agile experience are essential. Real time Payments and ACH scheme knowledge experience are essential Management of the Business analyst pool/team. Write Users stories and Contribute to Scrum activities (sprint planning, sprint ceremonies, retrospectives, stand-ups) Highly skilled on Jira / Confluence designer level (rather than user level). Coordinate Jira reporting with Development and DevOps leads for epics/stories/tasks Capturing, analysing and documenting of business process (including IT processes) and convert them into user stories. Designing of solutions or change interventions Managing the tracking and documenting progress and managing status reporting. Implementing solutions and provide support to the technical team. Define the most appropriate analysis approach to a problem/opportunity and collaborate with multi skilled team to achieve the required goal. Produce Component level flows in the form of Swimlane to define the sequence of payment processing. Translate the requirements into Functional User story , ensuring Acceptance criteria is correctly defined. Working closely with solution delivery and production support team to ensure all new software is well understood and readily supported. Review Test Cases and test Results to ensure requirements are being met. Facilitating Production support and Handovers Requirements The main challenge is to be able to operate in a large, dynamic, pressurised environment where high-quality software solutions are needed rapidly to support an ever-evolving business. Navigating this eco-system in order to deliver change is not necessarily easy and requires initiative, self-motivation and drive. Getting clarity on business requirements is not easy for a number of reasons and so the candidate will need to have some tenacity and drive to get the job done properly in occasionally difficult circumstances. Additionally, with the project team distributed in a number of regions - Poland, UK, Asia-Pacific, India - excellent communication skills and the ability to cooperate well in a team are essential. Past working experience in a relevant role, i. e. IT Business Analyst or Business Consultant Payment s domain experience and clearing scheme experience Excellent written and spoken communication skills (in English); an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences Highly analytical with excellent attention to deliver the high quality products Strong interpersonal skills and ability to both lead and contribute within a team Understanding and awareness of the key activities required for all phases of the project life-cycle Knowledge of the project collaboration tools like Confluence and Jira. Ability to produce BPMN and E2E process flows Hand on , Key SME being able to write functional user stories and bring BA and tech together You ll achieve more when you join HSBC. .

Job summary The Business Analyst role involves analyzing business processes and requirements to enhance operational efficiency. With a focus on DevOps and Chef IT Automation the candidate will contribute to optimizing workflows and implementing innovative solutions. This hybrid position requires collaboration across teams during day shifts ensuring seamless integration of technology and business strategies. Responsibilities Analyze business processes to identify areas for improvement and efficiency gains. Collaborate with cross-functional teams to gather and document business requirements. Utilize DevOps methodologies to streamline development and deployment processes. Implement Chef IT Automation tools to enhance system configuration and management. Develop detailed project plans to guide the implementation of business solutions. Monitor project progress and ensure alignment with business objectives. Provide insights and recommendations based on data analysis and market trends. Facilitate workshops and meetings to gather stakeholder input and feedback. Create comprehensive reports and presentations to communicate findings and proposals. Ensure compliance with industry standards and best practices in technology integration. Support the development of training materials and conduct training sessions for users. Evaluate the effectiveness of implemented solutions and suggest improvements. Foster a collaborative environment to drive innovation and continuous improvement. Qualifications Possess strong analytical skills to interpret complex data and business requirements. Demonstrate proficiency in DevOps practices and tools for efficient workflow management. Have experience with Chef IT Automation for effective system configuration. Exhibit excellent communication skills to liaise with stakeholders and team members. Show capability in project management and planning for successful solution delivery. Display knowledge of industry standards and best practices in technology integration. Hold a degree in a relevant field such as Business Administration or Information Technology.

Immediate Openings for SAP Solution Architect - Bangalore,Pune - Contract to hire Skill SAP Solution Architect LocationPAN INDIA Notice Period Immediate Employment ModeContract to hire Working ModeHybrid 12+ Years of Relevant SAP Solution Architect Experience. Hands on experience in implementing 2 SAP HANA Implementation Projects Exposure to SAP program lifecycle in a global environment, major change program Sound in SAP HANA configurations and its areas Knowledge of business process is a must.

Immediate Openings for SAP ABAP With HANA - PAN INDIA - Contract to hire Skill SAP Abap Ricef hana LocationPAN INDIA Notice PeriodImmediate Employment ModeContract to hire Working ModeHybrid 4+ Years of Relevant SAP Abap Ricef hana Experience. Hands on experience in implementing 2 SAP HANA Implementation Projects Exposure to SAP program lifecycle in a global environment, major change program Sound in SAP HANA configurations and its areas Knowledge of business process is a must.

Notice Period: Immediate Employment Mode: Contract to hire Working Mode: Hybrid Job Description 6+ Years of Relevant SAP MM Experience. Hands on experience in implementing 2 SAP HANA Implementation Projects Exposure to SAP program lifecycle in a global environment, major change program Sound in SAP HANA configurations and its areas Knowledge of business process is a must.