Business Performance & Insight Associate

Job Description

Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Responsibilities & Deliverables Your deliverables will include, but are not limited to, the following: 1. Kimble Support & Project Operations First-level Kimble support Project support: Cost, Revenue, Milestones, Expenses Element activation and pending closure Planned hours update (Baseline) Revenue and cost adjustments Engagement/Proposal changes: Owners, Access, Roles Entity/Client changes: Name, Currency, VAT corrections Milestone management: Deletion, Reversion, Queries Expense and invoicing support Invoice failure resolution Kimble write-offs for unbilled charges 2. Timesheet & Resource Management Timesheet adjustments Timesheet approval requests Reassignment of approvers Reverting submitted timesheets WAR (Work Authorization Request) processing Resource activation and assignment issue resolution 3. Project Creation & Financial Activities Internal project creation support Presales project creation Month-end activities to close books Support for finance and accounting in revenue recognition Data hygiene reporting and corrections 4. Testing & Go-Live Support Kimble testing for 1FinMigration Go-live support: Activation clean-up and Hypercare 5. Operational & Administrative Support OA (Operational Admin) support Invoicing support: Credit notes RA (Revenue Adjustment) Reissue of invoices Tax/description corrections Invoice rejections Access requests Pending close timesheet support 6. Configuration & Data Management Currency changes and deal sheet submissions Account-by-sub creation and corrections Splitting of PS and FED components Product additions or deletions Project type changes Database creation and backup to SharePoint We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: · Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. · Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. · Medical, life & disability insurance, retirement plan, lifestyle and other benefits* · ESG: Benefit from paid time off for volunteering and donation matching. · DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). · Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. · Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!