10 Business Optimization Jobs

As a Customer Success Manager, you will work closely with our customers to enhance their experience and drive retention, renewals, adoption, customer satisfaction, and growth. Your role is crucial in maintaining strong relationships with our hotel and hospitality partners, leveraging both your exceptional relationship management skills and technical acumen to ensure successful outcomes throughout the customer lifecycle. You will play a key role in strategizing for the accounts you manage, utilizing internal resources effectively to achieve desired results and acting as the main point of contact for all matters related to Cendyn within your assigned customer portfolio. Your responsibilities will include managing a portfolio of accounts, establishing and nurturing long-term business relationships with customers, guiding them from onboarding through renewal, and implementing proactive engagement strategies to drive product adoption, training, renewals, and revenue growth. Developing and maintaining Account Plans for each customer will be essential to ensure proactive management and alignment with company goals. Monitoring customer KPIs such as platform usage, settings, and sentiment will be crucial to maintaining the health of customer relationships, with regular Business Reviews conducted to share insights, set goals, consult on optimal product usage, and plan partnership development. In addition, you will serve as an escalation point for issue resolution, ensuring timely and proactive resolution of issues, identifying at-risk renewals, and implementing tailored remediation plans. Collaboration with internal teams such as Sales, Product Management, Services, and Support will be necessary to advocate for the customer and provide a seamless experience. Maintaining accurate account data, logging tasks and activities, and tracking opportunities in the CRM system, Salesforce, will be part of your daily routine, along with communicating key account information to internal stakeholders. Your role will also involve leading customer webinars and educational sessions to support ongoing product adoption and proficiency, providing customers with updates and guidance on new features and enhancements, and promoting satisfaction and loyalty by understanding business needs and consulting to achieve their objectives. Strong analytical, problem-solving, and communication skills will be vital along with excellent organizational skills, attention to detail, and the ability to translate complex client needs into actionable strategies. To qualify for this position, you should have proven experience in Customer Success, Account Management, or a related field, preferably within a similar industry or market. A minimum of 2-3 years of experience in Customer Success or Account Management within a global SaaS or enterprise software environment is preferred, with a focus on handling large, strategic customers. Demonstrated expertise in change management, driving business optimization initiatives, and establishing relationships with stakeholders at all levels is essential. Proficiency in CRM tools, data analytics, and the Microsoft Suite is advantageous, along with a Bachelor's degree in Business, Marketing, or a related field. Advanced degrees or relevant certifications are a plus. The work timings for this role are Monday through Friday from 12 PM to 9 PM IST, with flexibility to adjust the schedule to collaborate with global teams. This role will be in a hybrid mode, requiring at least 1 to 2 days of work from the office in Gurugram or Hyderabad based on customer and business needs. Please note that this job description may evolve over time to align with the changing needs of the role. Please note that this job description is not exhaustive and may be subject to changes in duties and responsibilities as needed. Your flexibility and adaptability to evolving requirements are appreciated.,

The role involves working from the office and focuses on monitoring business performance and operations. The main responsibilities include problem-solving by applying various analytics techniques and involving different teams to meet client savings targets. The Analytics team serves as both the R&D and operational excellence team, constantly discovering new patterns through state-of-the-art technologies. Responsibilities also include designing data-driven solutions, driving business metrics for top-line growth and profitability, performing quantitative and qualitative analyses, developing descriptive to prescriptive analytics, translating data insights for business stakeholders, and applying next-gen technologies throughout the analytics lifecycle. The role also involves managing a small team of data analysts. The ideal candidate should have at least 7 years of experience in strategy and business optimization, with a post-graduate or MBA degree preferred. Experience in the healthcare industry is also preferred. Strong experience in analytics using SQL, SAS, Python, basic statistical concepts, and analyzing data is required. The candidate should have the ability to translate and structure business problems into technical solutions, proven experience in a fast-paced environment, and a collaborative and team-oriented approach. A strong desire to work in a fast-paced environment is also essential. The ecosystem includes massive data assets, tech investments in various platforms like On-prem GPUs, Azure, AWS, Databricks, and On-prem Hadoop-Hive environments, a leadership push towards digitization, data-led decision-making, and AI, and an Analytics team consisting of data enthusiasts, decision scientists, and business/subject matter experts.,

We are a travel company that does what it does purely for the love of travel. Offbeat destinations and more so an offbeat approach to a destination form the core of our work style. We like to show people places that have nature and culture at their center. The destinations we take people to are promoted in a way to make them aware of where they are going. Our itineraries are more inclined towards God s creations than man made structures. For job opportunities-related queries, please contact us at . Operations We are looking for an SEO Executive with a background in managing organic reach and online visibility for the website, preferably for travel and tourism brands. The ideal candidate will be responsible for enhancing the search engine rankings, improving overall website health, and driving relevant traffic to the website. Job Profile: SEO Executive Responsibilities Plan and implement end-to-end SEO strategies (on-page, off-page and technical) to improve organic traffic and search engine ranking. Conduct detailed keyword research, competitor analysis, and content planning aligned with user intent and seasonal travel trends. Manage technical SEO independently, including Core Web Vitals, structured data/schema markup, crawlability, site speed, redirects, and indexation issues. Coordinate with the Website Manager and development team for site enhancements, updates, and page structure improvements. Track performance via SEO tools and build actionable monthly reports with traffic, ranking, and conversion insights. Execute off-page SEO strategies such as link building, guest posting, digital PR, and manage local SEO for Google My Business optimization. Requirements 0-2 years of solid SEO experience, including independently managing SEO and handling technical aspects. Strong knowledge of Google Search Console, Analytics, Ahrefs, and similar SEO tools. Understanding of technical SEO and basic web technologies Strong analytical skills and ability to interpret performance data and apply insights effectively. Excellent communication and coordination skills. Domain knowledge of the travel/tourism/hospitality sector will be a strong advantage.

You will be responsible for assessing online and offline market evolution, pure-player strategies, and competition strategies in the eCommerce/ Omnichannel/ D2C industry. Additionally, you will analyze the impact of the changing regulatory environment on Samsung's D2C business and identify new growth opportunities through initiatives and partnerships. Your role will involve evaluating the end-to-end customer journey, conducting gap analysis, and identifying areas for improvement to enhance customer experience across D2C Channels. You will also be tasked with identifying new growth hacks to accelerate sales and traffic growth across online, offline, and Omni-channel platforms. Furthermore, you will proactively identify opportunities for business optimization, efficiency improvements, and scalable growth. You will be expected to present strategic recommendations and performance analyses to leadership and key stakeholders. As part of your responsibilities, you will lead cross-functional strategic projects by creating business cases for growth hacks and driving internal alignment. You will also be involved in identifying and incubating new strategic partnerships and initiatives. Lastly, you will be required to track the progress of initiatives both qualitatively and quantitatively to ensure successful implementation and performance.,

We are seeking a relationship-focused Seller Success Associate who will serve as a dedicated partner to our third-party sellers on our marketplace platform. This dynamic role requires an individual who can act as a primary point of contact and trusted advisor, conducting regular check-ins to understand and address seller business needs. The ideal candidate will provide personalized guidance for seller growth, helping partners navigate platform features and leverage marketplace best practices to maximize their success. As a Seller Success Associate, you will guide new sellers through the onboarding process while supporting existing sellers in optimizing their business operations and exploring new opportunities. Your role will involve proactive support in addressing seller concerns, offering creative solutions to business challenges, and connecting sellers with relevant resources and tools to overcome obstacles. Youll be instrumental in helping sellers identify expansion opportunities, whether through new product categories or optimization of existing offerings. Building and maintaining long-term relationships will be crucial as you work to understand each sellers unique business goals and challenges. The position requires someone who can share industry insights and growth opportunities while providing tactical recommendations for business optimization. You will be part of a team dedicated to empowering sellers to reach their full potential on our platform, contributing to both seller success and marketplace growth. The ideal candidate will combine business acumen with relationship-building skills to serve as a growth catalyst for our seller community. Key Responsibilities: Seller Relationship Management Act as primary point of contact and trusted advisor for assigned sellers Conduct regular check-ins with sellers to understand their business needs Provide personalized guidance for seller growth and success Help sellers understand and leverage marketplace best practices Seller Development Guide sellers through platform onboarding and familiarization Share industry insights and growth opportunities Provide recommendations for business optimization Help sellers understand their potential in different categories Query Resolution Offer proactive support to address seller concerns Provide solutions to help sellers overcome business challenges Connect sellers with relevant resources and tools Build long-term relationships through consistent support Selection Growth Support Help sellers identify new business opportunities Guide sellers in optimizing their product offerings Support sellers in exploring new categories Share best practices for product listing and presentation Required Qualifications: Bachelors degree or equivalent experience Experience in customer/seller support or related field Strong communication and relationship-building skills Enthusiasm for helping businesses grow Basic understanding of e-commerce operations Desired Skills: Experience with marketplace or e-commerce platforms Consultative approach to problem-solving Strong interpersonal skills Ability to build trust and rapport Business acumen and growth mindset A day in the life - About the team 1+ years of sales experience Bachelors degree 2+ years of sales experience

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Job Introduction Manager-Sales and Distribution: Will be responsible for optimizing the distribution network to generate sales. This involves developing sales strategies, managing multiple channels e.g Individual Advisors, Banks, National Distributors and ensuring timely achievement of targeted sales numbers to drive business growth. Reports to Branch Manager. Job Location: Surat Principal Responsibilities Formulating and implementing strategies to achieve desired market share and mindshare. Managing existing distribution network and expanding the same ensuring better coverage. Build and maintain strong relationships with key distributors by addressing their needs and concerns promptly. Collaborate with reporting manager in day to day activities and business optimization. Staying updated with competitor activities and potential business opportunities. Prepare sales performance reports and device/adjust plan of action. Should comply with company policies and regulatory requirements. Requirements Excellent communication and interpersonal skills. Analytical mindset with problem solving capabilities. Proficiency in managing multiple distribution channels. Desirable Exp :7-8 years. Preferably a post graduate e.g MBA/Post Graduate Diploma holder. Professional certifications as mandated by the regulator. Valid NISM certification. Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE

The Mastercard Franchise and Legal Solutions (FLS) program is a suite of services that maintains and enhances the foundation of the franchise by understanding evolving business needs. It provides customer focus lifecycle management, and the discipline for scaled growth for partners while ensuring ease of business with Mastercard and business optimization through world-class training, analytics, and risk management. The program resolves customer disputes and security-related events, through data-driven insights and investigative intelligence, promoting balance, integrity, and security across Mastercard s multi-rail ecosystem. We are currently seeking a passionate, collaborative, and experienced software engineer to join the Team. Are you a collaborator capable of communicating effectively with Business and IT stakeholders across all organizational levelsAre you an innovator who embraces, adopts, and studies the latest technology to solve challenging business problemsAre you a leader who inspires the team to think out of the box and effectively communicates across all levels of the organizationIf this describes you, Mastercard wants to talk to you about joining our team. Role We live by the Mastercard Way cultural values every day - Create Value by thinking big and bold, Grow together by enabling an open culture and supporting different perspectives and moving fast by experimenting and pivoting but owning the outcomes always! As a Director, Software Engineering at Mastercard, you will be expected to perform the following general duties: Own the technology outcomes for your domain. Responsible for all the technical and operational metrics and accountable to ensure that the services are delivering the intended business and technology benefits Own the lifecycle and ensure that solutions align to industry architecture and engineering principles Own the experience of your domain - to your teams, to your stakeholders and partners and to your customers Lead the architecture and design - across application, data and infrastructure dimensions Define and help implement the NFRs to meet the operational parameters of the platform Define and implement systems and processes to ensure fast and error-free release of features and capabilities Work with business/product owners to develop and deliver on new services to introduce new products and bundles Work on complex enterprise-wide initiatives spanning multiple services/programs and drives resolution Ensure objectives and development plans are established at the start of the year and reviewe'd continuously throughout the year Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role Continuously engage and improve teams performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement About You Polygot with expertise in Java technology stacks. Experience in design and development of enterprise-grade scalable and resilient software solutions Experience in different architecture patterns - REST architectures, Event-driven architectures, and a deep understanding of microservices and domain-driven principles Expertise in Agile and DevOps - with a proven track record in delivering solutions using these principles Experience in Cloud-based solutions with a strong understanding of cloud infrastructure and service considerations and experience is building cloud-native solutions Experience is evolving and migrating legacy solutions to Cloud is a key plus Experience mentoring and developing resources in a high-performance culture Strong written and verbal communication skills Has skills to succinctly articulate architecture patterns of complex systems, with business and technical implications, to executive and customer stakeholders Has experience in leading and coaching teams to perform software planning and estimation for large-scale complex programs using metrics-driven constructs Experience in deploying applications using CI/CD pipelines, docker containers & Kubernetes to Cloud platforms. Knowledge of Pivotal Cloud Foundry or any other cloud platform AWS or Azure or GCP is preferred. Has experience designing and implementing solutions focusing on non-functional concerns - Performance, Scalability, Availability, Extensibility, Supportability, Usability Operate with urgency, fairness, and decency to address challenges and solve for new opportunities. Capable of working under pressure - navigating complex initiatives, competing priorities, and customer requirements. Strong communicator to maintain internal and external alignment. Familiar with cutting-edge industry trends and a thorough understanding of development methodologies and standards. Ability to adapt to a fast-changing environment. Corporate Security Responsibility Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines

Our Purpose Title and Summary Director, Software Engineering Overview: The Mastercard Franchise and Legal Solutions (FLS) program is a suite of services that maintains and enhances the foundation of the franchise by understanding evolving business needs. It provides customer focus lifecycle management, and the discipline for scaled growth for partners while ensuring ease of business with Mastercard and business optimization through world-class training, analytics, and risk management. The program resolves customer disputes and security-related events, through data-driven insights and investigative intelligence, promoting balance, integrity, and security across Mastercard s multi-rail ecosystem. We are currently seeking a passionate, collaborative, and experienced software engineer to join the Team. Are you a collaborator capable of communicating effectively with Business and IT stakeholders across all organizational levels? Are you an innovator who embraces, adopts, and studies the latest technology to solve challenging business problems? Are you a leader who inspires the team to think out of the box and effectively communicates across all levels of the organization? If this describes you, Mastercard wants to talk to you about joining our team. Role We live by the Mastercard Way cultural values every day - Create Value by thinking big and bold, Grow together by enabling an open culture and supporting different perspectives and moving fast by experimenting and pivoting but owning the outcomes always! As a Director, Software Engineering at Mastercard, you will be expected to perform the following general duties: Own the technology outcomes for your domain. Responsible for all the technical and operational metrics and accountable to ensure that the services are delivering the intended business and technology benefits Own the lifecycle and ensure that solutions align to industry architecture and engineering principles Own the experience of your domain - to your teams, to your stakeholders and partners and to your customers Lead the architecture and design - across application, data and infrastructure dimensions Define and help implement the NFRs to meet the operational parameters of the platform Define and implement systems and processes to ensure fast and error-free release of features and capabilities Work with business/product owners to develop and deliver on new services to introduce new products and bundles Work on complex enterprise-wide initiatives spanning multiple services/programs and drives resolution Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role Continuously engage and improve teams performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement About You Polygot with expertise in Java technology stacks. Experience in design and development of enterprise-grade scalable and resilient software solutions Experience in different architecture patterns - REST architectures, Event-driven architectures, and a deep understanding of microservices and domain-driven principles Expertise in Agile and DevOps - with a proven track record in delivering solutions using these principles Experience in Cloud-based solutions with a strong understanding of cloud infrastructure and service considerations and experience is building cloud-native solutions Experience is evolving and migrating legacy solutions to Cloud is a key plus Experience mentoring and developing resources in a high-performance culture Strong written and verbal communication skills Has skills to succinctly articulate architecture patterns of complex systems, with business and technical implications, to executive and customer stakeholders Has experience in leading and coaching teams to perform software planning and estimation for large-scale complex programs using metrics-driven constructs Experience in deploying applications using CI/CD pipelines, docker containers & Kubernetes to Cloud platforms. Knowledge of Pivotal Cloud Foundry or any other cloud platform AWS or Azure or GCP is preferred. Has experience designing and implementing solutions focusing on non-functional concerns - Performance, Scalability, Availability, Extensibility, Supportability, Usability Operate with urgency, fairness, and decency to address challenges and solve for new opportunities. Capable of working under pressure - navigating complex initiatives, competing priorities, and customer requirements. Strong communicator to maintain internal and external alignment. Familiar with cutting-edge industry trends and a thorough understanding of development methodologies and standards. Ability to adapt to a fast-changing environment.

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don t settle for the mediocre. Each of us is driven to help improve patients lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Draft, review and submit or support submission of Regulatory filings for Drugs and Medical devices (Re-registrations/ New Registrations/ Legal-Physical manufacturer transfer) for India/Sri Lanka/Bangladesh and Nepal Draft, review and submit or support submission of other Regulatory submissions for Drugs and Medical devices (Query responses, Corrections fillings, miscellaneous notifications regarding post registration regulatory lifecycle management) for India/Sri Lanka/Bangladesh and Nepal market in accordance with applicable regulations and relevant guidelines. Participates in the development and implementation of the regulatory strategy for drugs and medical devices Conducts regulatory monitoring of approved products by ensuring maintained files are current, ensuring regulatory compliance, evaluates the effects of an amendment or change and takes appropriate regulatory actions. Able to develop and implement appropriate regulatory strategies for the responsible countries to ensure business optimization. Monitor, track and provide project updates. Support, supervise and review team projects before submission to relevant authorities. To liaise with global regulatory team in obtaining materials for regulatory submission purposes, product related query from business and to address questions and issues which arise as part of registration. Participate and maintain working relationships and providing regulatory intelligence to relevant functional and business units team members. Support and assist supervisor in preparation of technical presentations/ meetings with the regulator and on various assigned tasks. Assist in preparation, review and maintenance of labels, SOP s, and other departmental documents. Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice .

Job description Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Job Introduction Manager-Sales and Distribution: Will be responsible for optimizing the distribution network to generate sales. This involves developing sales strategies, managing multiple channels e.g Individual Advisors, Banks, National Distributors and ensuring timely achievement of targeted sales numbers to drive business growth. Reports to Branch Manager. Job Location: Nagpur (Maharashtra) Principal Responsibilities Formulating and implementing strategies to achieve desired market share and mindshare. Managing existing distribution network and expanding the same ensuring better coverage. Build and maintain strong relationships with key distributors by addressing their needs and concerns promptly. Collaborate with reporting manager in day to day activities and business optimization. Staying updated with competitor activities and potential business opportunities. Prepare sales performance reports and device/adjust plan of action. Should comply with company policies and regulatory requirements. Requirements Excellent communication and interpersonal skills. Analytical mindset with problem solving capabilities. Proficiency in managing multiple distribution channels. Desirable Exp :7-8 years. Preferably a post graduate e.g MBA/Post Graduate Diploma holder. Professional certifications as mandated by the regulator. Fluency in English and Hindi, working knowledge of Marathi is a plus. Valid NISM certification. Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE You ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.