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0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What you'll do For the Delivery Center in Bangalore, India, we are looking for an IT Technology Services Senior Specialist (Problem Management) with a strong technical and process background and Service Management experience. The Role IT Technology Services Senior Specialist - Problem Management acts as the central driver and coordinator among teams working on Problem Management (Zero Outage Room - ZOR), Critical Incident Management - CIM and Event Management. The role is responsible to guarantee quickest possible Root Cause Analysis and remediation for major incidents. The role takes care of SAP-internal stakeholder communication by sending regular status and progress updates and liaises with other roles like ZOR Service Execution Owner, CIM Service Execution Owner, Event management Service Execution Owner, Incident Management Service Area Owner, Process Managers, Major Incident Managers, Managed Service Providers and Senior Management. The role coordinates and orchestrates continuous improvement across ZOR. Responsibilities: . Drive technical resolution of long running / repititive outages . Preparation and driving of action plan to de-escalate situation related to Outages and RCAs . Drive action plans to prevent recurring outages . Support complex RCAs . Exceptional RCA request approval. . Take necessary steps to address the Global escalations. . Drive internal initiatives or projects or reporting (Delivery KPI, review TSM feedback, GCS collaboration etc). . Outage and RCA review . Support leadership team with outage and RCA related info specific to customers and regions What you bring- . Validate action plans for long running outages and outages for critical / escalated customers . Review Find & Fix guides and ensure it remains up to date . Join bridge calls for long running and critical outages when needed . Review RCAs for critical / escalated customers . Facilitate ZOR and CIM lessons learnt meetings . Supervise and prepare report creation for ZOR and CIM . Participate in regular regional cadence . Resolve critical incidents and RCAs . Ensure standardization of processes followed by CIM and ZOR across regions . Analyze customer, TSM / CDM feedback and define action plans . Own continuous improvement framework for Availability Management and drive resolution of impediments by defining suitable countermeasures . Presentation to senior management on incident trend, analysis and action plan . Coordination of international teams in global projects / crisis handling / de-escalation initiatives . The expectation is that the role does not only concentrate on Basis / application issues but can own incident resolution and RCA end-to-end and work together with other teams and functions to resolve incident and find root cause. Experience and Educational Requirements . SAP Basis / HANA DB expert. Specializes in ABAP, JAVA, Business object and HANA DB. . Experience in conducting Root Cause Analysis following the 5-Why methodology. . Experience in a Senior or position in the operational business . Solid knowledge in IT and solution . Experience in customer interaction . Experience in working in a virtual set-up involving teams spread across globally . Experience in decision making within own area of responsibility / project . Expert level verbal and written English communication . Experience of coordination across teams and lines of business to solve problems . Being data driven and expert level working knowledge on SAP Analytics Cloud Reports and Cloud Reporting . Experience with Service Now will be an added advantage Education Bachelor / Master Degree or equivalents in Business Administration, Computer Science, IT, Engineering or related field Professional Training & Certification ITIL Foundation Certification, cloud operations / hyperscaler related certification, project management certification will be added advantage Meet the Team As part of Enterprise Cloud Services (ECS), ECS Delivery (formerly HANA Enterprise Cloud Delivery) is responsible for running customer landscapes around the globe in a 24x7 operations model. We operate a variety of important and business critical SAP systems and applications embedded in an international delivery approach. We are responsible for building and operating the external customer systems for HEC. Within ECS Delivery Technical Operations, Incident Management is a service area, with focus on improving customer experience with HANA Enterprise Cloud and ensuring at least 99.99% availability, faster turn-around time, best-in-class quality with ambitious SLAs. For the Delivery Center in Bengaluru, India, we are looking for an IT Technology Sr. Consultant as Basis / application support expert with a strong technical background for supporting incident management in the Managed Cloud Delivery environment. Driving continuous improvement is our focus to increase operation, availability and efficiency. #SAPInternalT3 #SAPECSCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [HIDDEN TEXT] For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 417347 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Be part of a high-performing team at J.P. Morgan, driving data analytics solutions for KYC operations. Collaborate with professionals to transform raw data into actionable insights and contribute to a unified data and reporting solution, optimizing operations and regulatory compliance. As a Data & Reporting Analyst within the Wholesale KYC Operations Data & Reporting Team, you will deliver data and reporting commitments. Develop strategies for effective data analysis and implement analytics solutions for a 3000+ WKO organization. Collaborate with stakeholders to meet production, regulatory, and control needs. Build systems and tools to transform raw data into actionable business insights and KYC committed relations by BI tools. Develop technology solutions to aggregate data and metrics using BI Tools like Alteryx, Tableau Business Object, Qlik sense, etc. Prepare company-wide metrics and relevant data sources; select, configure & implement analytics solutions. Deliver all analytics operations to correct discrepancies and ensure quality by data analytics using complex queries, ETL, Reporting, Visualization, and dashboards. Extract & transform data from multiple sources like Oracle Database, AWS data lakes, Peoplesoft data tables, etc. Collaborate with LOB, Consumers, and Technology to deliver reporting needs for WKO consumers across Production Operational, Controls, Executive, and Regulatory commitments. Apply institutional knowledge from the KYC Operations and Reference Data industry. Requirements: - Bachelor's degree in Computer Science, Statistics, Data Management, or related field. - 2+ years of experience in Data & transformation, Business Analytics. - Strong analytical/critical thinking and problem-solving skills. - Ability to develop and present conclusions & potential solutions. - Ability to multi-task, work under tight deadlines, and adjust to changing priorities. - Capability to work independently with strong follow-through and adapt to a team environment. - Highly energetic self-starter with a focus on obtaining results. Preferred Skills: - Exposure and experience in data interrogation tools like Python, Qliksense, ThoughtSpot, etc. - Subject Matter Expertise across KYC, AML & Client Reference Data. - Focus on Business Intelligence tool space highly preferred.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Be part of a high-performing team at J.P. Morgan, driving data analytics solutions for KYC operations. Collaborate with professionals to transform raw data into actionable insights. Contribute to a unified data and reporting solution, optimizing operations and regulatory compliance. As a Data & Reporting Analyst within the Wholesale KYC Operations Data & Reporting Team, you will deliver data and reporting commitments. Develop strategies for effective data analysis and implement analytics solutions for a 3000+ WKO organization. Collaborate with stakeholders to meet production, regulatory, and control needs. Build systems and tools to transform raw data into actionable business insights and KYC committed relations by BI tools. Develop technology solutions to aggregate data and develop metrics using BI Tools like Alteryx, Tableau, Business Object, Qlik Sense, etc. Prepare company-wide metrics and relevant data sources. Select, configure & implement analytics solutions. Deliver analytics operations to correct discrepancies and ensure quality through data analytics using complex queries, ETL, Reporting, Visualization, and dashboarding. Extract & transform data from multiple sources such as Oracle Database, AWS data lakes, Peoplesoft data tables, etc. Collaborate with the LOB, Consumers, and Technology to deliver reporting needs for WKO consumers across Production Operational, Controls, Executive, and Regulatory commitments. Apply institutional knowledge from the KYC Operations and Reference Data industry. Required qualifications, capabilities, and skills: - A bachelor's degree in Computer Science, Statistics, Data Management, or a related field. - 2+ years of experience in Data & transformation, with Business Analytics experience. - Strong analytical and critical thinking skills. - Ability to develop and present conclusions & potential solutions. - Ability to multi-task, work under tight deadlines, and adapt to changing priorities. - Capable of working independently and in a team environment. - Highly energetic self-starter with a focus on obtaining results. Preferred qualifications, capabilities, and skills: - Exposure and experience in data interrogation tools like Python, QlikSense, ThoughtSpot, etc. - Subject Matter Expertise across KYC, AML & Client Reference Data. - Focus in the Business Intelligence tool space is highly preferred.,
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
You should have 5 to 10 years of experience in delivering Oracle ORMB (Revenue Management and Billing) projects. It is important for you to understand the data migration dependencies and collaborate with the functional team and technical developers to develop scripts for data extraction and conversion batch processes. Working closely with business analysts and the functional team will be essential to ensure successful data migration. In this role, you should have experience leading at least 3 ORMB/PSRM implementation projects. Your technical expertise should include Java, J2EE, Hibernate, JMS, LDAP, Spring Application framework, XML, Web Services, PL/SQL, JavaScript, and Github. Creating technical specification documents for customizations, with a strong background in object-oriented programming, software engineering, optimization, and debugging skills is crucial. Your detailed understanding of ORMB, OUAF (Oracle Utilities Applications Framework), Java/J2EE (EJB, JMS), OPA, Web Services, Oracle SOA Suite, XML/XSL, PLSQL, SQL, HTML/CSS/JavaScript, and technical expertise in various components like Algorithm, Service Program, Lookups, Tables, UI-Map, Batch, and more will be valuable in this role. You should be able to understand client requirements, challenges, and translate them into technical solutions. Being adaptable, resourceful, and capable of working under pressure to meet tight deadlines will be important. Strong interpersonal skills are necessary to collaborate effectively with both business and technical teams. As a self-starter, you should have a strong self-initiative, excellent verbal and written communication skills, and customer-facing experience. This position requires you to work effectively in a team environment across multiple locations and be open to short and long-term travel within and outside India. A Bachelor's/Master's degree in engineering, technology, or an equivalent field, along with Oracle certification in OUAF, will be preferred qualifications for this role.,
Posted 1 month ago
6.0 - 7.0 years
6 - 7 Lacs
Bengaluru, Karnataka, India
On-site
GENERAL SUMMARY (No more than three sentences) Provide database/application administration and support for the Information Management Analytical Service responsible for data integration, data warehouse, and business intelligence (including enterprise reporting, predictive analytics, data mining, and self-service solutions). Work with various teams to provide database/application administration, job scheduling/execution, and code deployment support. PRINCIPAL DUTIES AND RESPONSIBILITIES-ESSENTIAL FUNCTIONS (Listed in order of time spent or importance. List up to seven key duties/responsibilities. ) Provide database support as part of a team for Big Data tools. Duties include maintenance tasks, performance tuning, monitoring as well as developer support. Provide administrative support for the application toolset required to code, test, and troubleshoot applications for new development and on-going support. Duties include application administration, job scheduling/execution, and code deployment. Participate in a 24/7 on-call rotation responsible for enterprise job scheduler activities, which often includes assisting various teams with troubleshooting code, connection, and data integrity issues. Follow documented ITIL processes to complete incidents, requests, and other tasks utilizing a service management system. Create and/or update technical documentation related to team activities as needed. Installation, upgrade, and configuration of application toolset. Maintain regular and predictable attendance. Perform other duties as assigned. JOB SPECIFICATIONS - Education Required: Bachelor s degree or equivalent experience Experience and Skills Required: 5 years work experience in IT Experience with Cloud Database Administration (Snowflake, Vertica, Redshift, Impala, PostgreSQL, Oracle, SQL Server, etc. ) Experience with installing and configuring commercial applications at the OS level Ability to collaborate effectively in a team environment Preferred: Experience with scripting in Linux and Windows Experience with Terraform Insurance and/or reinsurance industry knowledge Technical Requirements Databases: (Snowflake, Vertica, Impala, PostgreSQL, Oracle, SQL Server) Operating Systems: (Unix, Linux, CentOS, Windows) Reporting Tools: (SAP Business Objects, Tableau, PowerBI) Role: Database Administrator Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DBA / Data warehousing Education UG: Any Graduate PG: Any Postgraduate
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
You will be responsible for performing the first level controls for the P&L and FX reconciliations in the APAC region. Your duties will include highlighting and adjusting differences, as well as implementing solutions. You will act as a key point of contact for the Middle Office, Operations, Local Finance, and Regional teams. Additionally, you will review underlying products and transactions to resolve any discrepancies. Your direct responsibilities will involve reconciling Profit & Loss, Foreign Exchange, and Mark to Market to Equity between the Middle Office and accounting. You will explain differences in P&L between the Middle Office and Accounting, verify accounting corrections, monitor differences, maintain systems and reports for reconciliation, validate front office portfolio requests, suggest improvements, communicate with various departments and teams, handle ad hoc queries, manage a small team, maintain good relationships, and migrate reconciliations post OFS implementation. You will also contribute to the implementation of operational controls, participate in UAT and go-live activities, comply with regulatory requirements, investigate coordination issues, contribute to Asset Liability Management and bank FX position processes, assist in control on data flow for Capital Market Activities, and aid in reconciling accounting P&L with business line P&L. In terms of technical and behavioral competencies, you should possess the ability to work under pressure, data mining skills, organizational skills, rigor in implementation, knowledge of Capital Market products, financial accounting expertise, and proficiency in Microsoft Excel, Word, PowerPoint, MS Access, and Business Object. Ideal candidates should have professional experience in Corporate & Investment Banking, Banking, Capital Market activities, and Treasury, with at least 4 years of relevant experience. Education-wise, a CA qualification is required, and professional membership in CPA/ACCA/CFA is desired. Additionally, training in internal/external audit processes is beneficial. The desired behavioral skills include collaboration, results-driven approach, effective communication, and client focus. Transversal skills should encompass process development, performance indicator setup, analytical ability, change support, and inspiring others. The education level required is that of a Chartered Accountant, with at least 3-5 years of experience. Other qualifications like team management skills, strong communication, comfort with numbers, organization skills, hardworking nature, team spirit, and openness to other cultures are also valued.,
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
telangana
On-site
As an ORMB Developer with OCI (Oracle Revenue Billing Management with Oracle Cloud Infrastructure), you will be responsible for delivering Oracle ORMB (Revenue Management and Billing) or Oracle PSRM (Public Sector Revenue Management) or Oracle ETPM (Enterprise Taxation and Policy Management) products for the public sector. With 5-10 years of experience, you will play a crucial role in data migration, development of scripts for data extract and conversion batch processes, and ensuring successful data migration in collaboration with functional and technical teams. Your role will involve leading technical aspects of ORMB/PSRM implementation projects, including customizations, technical specifications documentation, and optimization. Proficiency in Java, J2EE, Hibernate, JMS, LDAP, Spring Application framework, XML, Web Services, PL/SQL, JavaScript, and Github is essential. You will also need expertise in ORMB/PSRM build and deploy processes, as well as programming competencies in OUAF, Java/J2EE (EJB, JMS), OPA, Web Services, Oracle SOA Suite, XML / XSL, PLSQL, SQL, HTML / CSS, and JavaScript. Understanding client requirements, translating them into technical solutions, planning and delivering based on technical requirements, and working effectively under pressure to meet deadlines are key aspects of this role. Strong interpersonal skills, self-initiative, excellent communication skills, and the ability to work in a team environment are essential. Additionally, you should have experience in a customer-facing role, be open to travel within and outside India, and hold a Bachelor's/Master's degree in engineering, technology, or an equivalent qualification along with Oracle certification in OUAF. If you are adaptable, resourceful, and eager to take on challenges in a dynamic environment, this position offers an exciting opportunity to contribute to the successful implementation of Oracle revenue and billing management solutions for the public sector.,
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
Position Purpose Shared Data Ecosystem (SDE) is an ITG-FRS department hosting various applications relating to the filire unique program in charge of collecting Accounting and Risk data from local entities in an unique stream. All the Accounting and Risk data is loaded into the SRS, which is a data warehouse storing all the group information at granular level. Accounting and Risk datamarts are fed by this data warehouse, and restitutions tools are plugged to these datamarts. Our goal is to deliver an efficient access to SRS data, for both local and central users, covering multiple use cases in a coherent way and data model. Enable the Filire (1800 users from Entities to Central teams) to contribute smoothly to the closing process with: Datamarts build-up consistently to allow data exposition Consistent and user-friendly BI tools Industrial accesses to produce granular analyses and Financial & Regulatory reportings As a business analyst, your main activities are to: Analyze business needs and write business/functional requirements Explain the needs/changes required in the application to Technical Teams Test the delivery/results built by Technical Teams Build BO reports to fulfill the needs Help SRS users on their daily work on SRS Exposition layer Production monitoring (quarterly closing), with the possibility of on-call period Responsibilities Direct Responsibilities The following deliverables are the main outputs of the previous scope definition in terms of responsibility for the BA. It should be taken into consideration that during Project Mode or accordingly to other recurrent work, new deliverables can be defined. The main deliverables are: Produce Functional requirements Write and execute tests cases Participate in designing innovative solutions aligned with banks informational architecture Build new BO queries based on Finance or RISK team requirement Assist Finance on their daily production work Root cause analysis of any production incident/defects raised by user. It is expected that he/she can ensure proper support to users of the tool, as well as providing high quality work and deliverables, on the execution of his/her job. Working knowledge in Microsoft Office Suite (Excel, PowerPoint, Word) and SharePoint. Good to have skills SQL (mandatory) Restitution tools (Business Object, Power BI and cubes SSAS) Business Intelligence (data modelling) Experience in process Finance/ Accounting domain as a Business Analyst Contributing Responsibilities Contribute to overall FRS as directed by Team and Department Management Technical & Behavioral Competencies Ability to simplify complex information in a clearly organized and visually interesting manner Pro-active behavior regarding the ability to work in a fast changing and demanding environment At ease with multi-tasking Strong analytical mind and problem-solving skills Ensure a high service level for all Customers of the tool Assure a high communication level with Customers and other teams Improve process that delivery users value Mind-set on getting better all the time, ongoing effort to improve Show the improve in the light of their efficiency effectiveness and flexibility Take pertinent proactive measures Be aligned with the BNP Values: Agility, Compliance Culture, Openness, Client Satisfaction Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Critical thinking Communication skills - oral & written Client focused Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop and adapt a process Ability to manage / facilitate a meeting, seminar, committee, training Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level : At least 5 years
Posted 2 months ago
4.0 - 8.0 years
2 - 4 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
We are looking for a skilled Business Objects XI Consultant to join our team. The ideal candidate will have hands-on expertise in Business Objects Suites (5.X, 6.x, XI R2/3.1) , data warehousing technologies, and architecture design. If you have a passion for BI solutions, system optimization, and mentoring teams , we'd love to hear from you! Key Responsibilities: ? BO XI Suite Expertise: Install, configure, upgrade, and maintain Business Objects (BO) XI R2/3.1 architecture, including server clustering . ? Universe & Report Development: Design and develop Universes using aggregate aware, derived tables, and linked universes while implementing row-level and object-level security . ? Report Creation: Develop reports using Web Intelligence (WEBI) and Desktop Intelligence to meet business needs. ? Database & SQL Optimization: Write and optimize SQL, PL/SQL, triggers, stored procedures, functions, and bulk upload processes to improve system performance. ? Migration & Data Modeling: Handle data modeling, performance tuning, and system migration to enhance efficiency. ? Technical Leadership: Mentor teams, provide guidance, and ensure best practices in SDLC, CMMI, and ISO standards. ? Stakeholder Collaboration: Work closely with business teams to understand processes and provide technical solutions . Required Skills & Experience: ???? 4-8 years of hands-on experience with Business Objects XI (BO XI R2/3.1) ???? Expertise in Universe Design, WEBI, Data Warehousing, and SQL/PL-SQL ???? Experience with Business Objects server clustering, installation, and maintenance ???? Strong background in data modeling, performance optimization, and migration ???? Excellent communication skills and client interaction experience Nice to Have: ? Knowledge of CMMI, ISO, or best practices for software development ? Experience in mentoring technical teams ???? If you're an enthusiastic, proactive problem-solver with a strong technical background, apply now!
Posted 2 months ago
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