Job
Description
As a Business Analyst in the organization, you will be responsible for analyzing business client needs, providing technical solutions, and documenting requirements by utilizing business analysis procedures and concepts. Your role will involve developing user stories aligned with business requirements and translating them for development teams to facilitate validation and implementation. You will be expected to work independently on most problems, demonstrating the ability to solve complex issues with a degree of autonomy. By integrating in-depth specialty area knowledge with industry standards and practices, you will contribute to the overall objectives of the subfunction/job family. Attention to detail is crucial in making judgments and recommendations based on factual information, as you will often deal with variable issues with potential broader business impact. - Identify risks and consider business implications of applying technology to current business environment - Provide technical and business support for users of Citi Applications - Field issues and queries from stakeholders, provide short-term resolutions, and collaborate with relevant technology partners for long-term remediation - Act as a liaison between users/traders, internal technology groups, and vendors - Participate in disaster recovery testing, application releases, and post-release checkouts - Develop and maintain technical support documentation - Analyze applications to identify risks, vulnerabilities, and security issues - Cooperate with development colleagues to prioritize bug fixes and support tooling requirements - Collaborate with team members and stakeholders to exchange ideas and information effectively Qualifications required for this role: - Basic knowledge or interest in apps support procedures, concepts, and other technical areas - Previous experience or interest in standardizing procedures and practices - Basic understanding of financial markets and products - Strong communication and interpersonal skills - Ability to plan and organize workload Education requirements: - Bachelor's/University degree or equivalent experience If you require a reasonable accommodation to use search tools or apply for a career opportunity due to a disability, please review Accessibility at Citi. You can also view Citi's EEO Policy Statement and the Know Your Rights poster for more information. As a Business Analyst in the organization, you will be responsible for analyzing business client needs, providing technical solutions, and documenting requirements by utilizing business analysis procedures and concepts. Your role will involve developing user stories aligned with business requirements and translating them for development teams to facilitate validation and implementation. You will be expected to work independently on most problems, demonstrating the ability to solve complex issues with a degree of autonomy. By integrating in-depth specialty area knowledge with industry standards and practices, you will contribute to the overall objectives of the subfunction/job family. Attention to detail is crucial in making judgments and recommendations based on factual information, as you will often deal with variable issues with potential broader business impact. - Identify risks and consider business implications of applying technology to current business environment - Provide technical and business support for users of Citi Applications - Field issues and queries from stakeholders, provide short-term resolutions, and collaborate with relevant technology partners for long-term remediation - Act as a liaison between users/traders, internal technology groups, and vendors - Participate in disaster recovery testing, application releases, and post-release checkouts - Develop and maintain technical support documentation - Analyze applications to identify risks, vulnerabilities, and security issues - Cooperate with development colleagues to prioritize bug fixes and support tooling requirements - Collaborate with team members and stakeholders to exchange ideas and information effectively Qualifications required for this role: - Basic knowledge or interest in apps support procedures, concepts, and other technical areas - Previous experience or interest in standardizing procedures and practices - Basic understanding of financial markets and products - Strong communication and interpersonal skills - Ability to plan and organize workload Education requirements: - Bachelor's/University degree or equivalent experience If you require a reasonable accommodation to use search tools or apply for a career opportunity due to a disability, please review Accessibility at Citi. You can also view Citi's EEO Policy Statement and the Know Your Rights poster for more information.
