Business Analyst - CAO hiring

Job Responsibilities

To assist the Sales & DM organization in the generation of license revenue and help customers better manage their licenses through the accurate and timely migration of customer's existing licenses in line with Oracle Policies

. Perform comprehensive research of customer details on Oracle internal applications like Asset Report, PeopleSoft (HAT), ROSIE

. Develop and maintain a well-rounded knowledge of Oracle's Policies, systems, and research-related tools.

. Collaborate with Sales teams, DM, PRG and Finance team to streamline CES process.

. Serve as primary point of contact for all process related inquiries.

. Manage Q workflow to allocate resources based on their skillset.

. Assist in decision making by reporting volumes & trending to the management as applicable.

. Responsible for getting certified on core process periodically.

. Use analytical and statistical rigor to solve complex problems and drive business decisions.

. Ability to communicate with requester to understand customer requirements and develop requested summary / entitlements and publish within timeline.

. Excellent problem solving, attention to detail and analytical skills.

. Perform independently with little direct supervision in the administration of building a comprehensive and accurate customer entitlement.

. Should be able to understand impact of revenue, billing, terminations, etc. in relation

. Develop understanding of various oracle systems and processes .eg: Pricing,Quoting,Booking Revenue recognition, invoicing etc

Career Level - IC2

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Career Level - IC2