Business Analyst

About the Role

We are hiring a Senior Business Analyst for a large, cloud-native ERP programme covering devotee-facing services (online booking, donations, counter billing, accommodation) and internal functions (finance and accounts, payroll and HR, stores and procurement, asset records, e-office and MIS). The role leads requirement discovery with government officers and end users, owns BRD/FRS and process models, and acts as product-owner proxy to the development squad.

Key Responsibilities

• Lead requirement elicitation through workshops, interviews, on-site observation and document analysis

• Model as-is and to-be processes in BPMN 2.0

• Prepare BRD, FRS/SRS, user-story maps, epics and stories with Gherkin acceptance criteria, and maintain the RTM

• Define master data, data dictionaries and legacy-to-new migration mapping

• Take part in API and data-model reviews; prepare wireframes in Figma/Balsamiq

• Plan and run UAT, triage defects, analyse change-request impact, and prepare release notes and user manuals

• Ensure compliance with DPDP Act 2023, GIGW 3.0 and WCAG 2.2

Must-Have Skills

• 6-8+ years as a Business Analyst on ERP or e-governance projects

• Strong ERP functional knowledge: GL, receipts and payments, AP/AR, budgeting, payroll, inventory, procurement

• Understanding of government accounting and audit requirements (double-entry, Treasury rules, CAG audit trails)

• Proficiency in Jira and Confluence, plus BPMN tools (Camunda Modeler, Lucidchart, draw.io)

• SQL for data analysis and validation

• Ability to read OpenAPI specs and understand REST and event-driven flows

• Working proficiency with AI tools (Copilot, Claude, ChatGPT or similar)

Good-to-Have

• CBAP / PMI-PBA certification

• Malayalam language proficiency (strongly preferred)

• Temple administration, hospitality or booking-domain experience

• Camunda / workflow-engine configuration

• Experience training non-technical government staff

Selection Process (In-Person Only)

in person only at Thiruvananthapuram

Written case study

Technical interview

Artefact walkthrough

Candidates must bring their own laptop for the assessment.

Working Conditions

• Selected candidates must join within 7 days of selection and complete a 7-day induction

• Must sign a confidentiality/NDA undertaking

How to Apply

• Send your CV to hr@atishay.com with the subject line "Business Analyst – Thiruvananthapuram".