9 Business Alignment Jobs

Role & responsibilities Policy formulation and alignment based on the business requirement and regulatory framework Ensure adherence of compliance and extant regulation at the time of Policy formulation Competition benchmarking and review of policies and programs Periodic reporting of Portfolio quality on various dimensions to respective stakeholders. Identify and monitor any early warning in Portfolio health and delinquency Use data and analytics for portfolio health tracking and systematically improving the Policy and Process Conducting Training and query resolution pertaining to Product Policy of line team Liaison with internal IT team for coding of policies and program scorecards in BRE and LOS, vetting and testing of BRE/ scorecards Reviewing , maintaining and up-keeping of BRE rules, scorecards and STP journeys and other digital intiatives Pr

Location: Cochin Work Experience: 4 to 10 years Education: Masters Key Result Areas & Supporting Actions Tapping Business Potential for the Region Ensure effective execution and quality monitoring of the footfall generation plan. Provide timely and strategic inputs for store business planning. Conduct structured competition mapping compile competitor data on sales, offers, and merchandise across markets to identify emerging threats and opportunities. Generate leads for the Regional Manager, highlighting potential for new stores and untapped business areas. Sales & Marketing Alignment: Support local marketing execution to drive footfalls in alignment with business and sales goals. Franchisee Management Act as the key relationship manager with franchisees on operational aspects, ensuring alignment with SOPs and business standards. Encourage franchisee investments in new projects and store enhancements. Maintain strong communication and collaboration with franchisees to ensure business consistency and growth. Merchandise Management Undertake regular store visits to review merchandise effectiveness. Recommend assortment changes and flag merchandise gaps based on store performance and consumer trends. Collaborate with central merchandising team for stock optimization at the regional level. Store Operations Monitor store opening timelines to ensure punctual and smooth launches. Oversee operational adherence for: Cash Management Stock Management Cost Controls Housekeeping and Visual Standards Staff Attendance Lead new store openings, including recruitment and end-to-end management of the store opening checklist . Conduct regular SOP audits , identify operational gaps, and initiate corrective action. Ensure that store operating standards are consistently met and maintained. Understanding Consumer Needs Drive compliance to CRM procedures and aim for high customer registration rates. Analyze customer behavior across stores to understand demographic/psychographic variations. Use insights to localize store strategies and optimize product or service offerings. Build rapport with top customers (approximately 20 per store) to strengthen loyalty and engagement. Work with marketing to adapt strategies that resonate with local consumer needs and preferences. Team Management & Performance Enablement Recruit Store Managers in consultation with the Regional Manager. Conduct quarterly performance appraisals and reviews for store managers. Motivate and engage retail teams to foster a high-performance culture. Set weekly sales targets based on market trends, store capability, and business goals. Monitor budget compliance and set monthly spend plans. Facilitate training with Store Managers and Customer Care Associates: Identify specific skill gaps Promote best-practice sharing across stores Ensure execution of training calendar Desired Skills and Experience Sales Marketing Sales & Marketing Alignment Retail Retail Store Operations Operations Franchisee Management Team Management Customer Engagement Budget Management

As a highly motivated Technical Account Manager (TAM) at Rocketlane, you will play a crucial role in ensuring our customers" success by leveraging your deep product expertise, technical acumen, and exceptional communication skills. Your primary responsibility will be to drive meaningful customer outcomes by collaborating cross-functionally, addressing complex needs, articulating feature requests, and developing tailored solutions to build long-term partnerships with our customers. Your role as a trusted advisor will involve configuring custom workflows, troubleshooting API integrations, and guiding customers through technical challenges to unlock the full value of Rocketlane's platform. You will be the primary technical point of contact for strategic customers, fostering strong relationships and delivering training sessions to empower them in effectively using Rocketlane. In addition to providing unparalleled guidance and support to customers, you will translate customer needs into actionable feedback for our Product, Engineering, and other internal teams. Your expertise in aligning Rocketlane's solutions with customers" business objectives will be instrumental in maximizing customer adoption and success. Collaboration and mentorship are key aspects of this role, as you will mentor team members to elevate collective performance, lead initiatives for process improvements, and actively drive feedback loops with Product and Engineering teams to enhance Rocketlane's offerings. To excel in this role, you should have 3-5 years of relevant experience in TAM or Product Consulting roles, strong organizational skills, and the ability to manage competing priorities effectively. Your solutioning skills, deep understanding of APIs and SaaS platforms, and excellent communication abilities will be essential in engaging both technical and non-technical audiences. Your negotiation skills, confidence to push back when necessary, and collaborative approach will drive win-win outcomes and strengthen strategic customer relationships.,

As a ServiceNow HR Service Delivery (HRSD) Consultant, you will be responsible for implementing and supporting the IVR and/or Employee Document Management modules within the ServiceNow HRSD suite. Your role will involve configuring forms, workflows, business rules, scripts, and other components to deliver scalable enterprise solutions. You will collaborate with business stakeholders and technical teams to ensure seamless integration with existing systems and tools. Your key responsibilities will include: - Implementing and supporting ServiceNow IVR and/or Employee Document Management modules. - Configuring and customizing various components within the ServiceNow platform. - Collaborating with teams to define requirements and deliver robust solutions. - Utilizing agent workspace and performance analytics to enhance user experience. - Analyzing data to guide strategic decisions and improve HR service delivery. - Ensuring compliance with best practices, policies, and security standards throughout implementation. To be successful in this role, you should have: - A Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field (Masters degree preferred). - Extensive experience in ServiceNow HRSD product implementation with a focus on IVR and/or Employee Document Management. - Hands-on expertise in configuring ServiceNow HRSD products and integrating them with web services and email. - Strong communication, stakeholder engagement, and facilitation skills. - The ability to multitask, adapt to change, and work effectively in a fast-paced environment. Preferred certifications for this role include: - ServiceNow Certifications (e.g., Certified System Administrator, HRSD Implementation Specialist). - Project Management certifications (PMP, Agile). - HR certifications (SHRM, PHR/SPHR) would be a plus. If you have a passion for driving business alignment, leveraging data for decision-making, and managing configuration within the ServiceNow platform, we would like to hear from you. Join our team in Bangalore and make a difference in global HR service delivery. Immediate joiners are preferred for this position.,

As a CRM Analytics Developer / Lead / Architect with 3+ years of experience, you will be responsible for utilizing cutting-edge analytics tools like Tableau CRM and Einstein Analytics to identify unexpected business outcomes and perform in-depth analysis. You will also provide expert support in Tableau CRM, Einstein AI, and other analytics tools to ensure optimal utilization within the organization. Your role will involve employing data cleansing, statistical analysis, data mining, and predictive analysis techniques to extract valuable insights from extensive datasets. Additionally, you will collaborate in designing data transformation processes, data flows, and datasets, as well as create dashboard wireframes and stories to effectively communicate data insights. Key Responsibilities: - Utilize Tableau CRM and Einstein Analytics for data analysis and insights - Provide technical support in Tableau CRM, Einstein AI, and analytics tools - Employ data design and analysis techniques to extract valuable insights - Conduct research and offer recommendations to enhance data analytics capabilities - Collaborate in data transformation processes and create data visualization Required Skills: - Strong foundation in Salesforce development and proficiency in Salesforce platform features - Minimum 3 years of hands-on experience with Salesforce Einstein Analytics - Profound understanding of Einstein Discovery - Strong data analysis skills with the ability to identify trends and create visualizations - Ability to align data analytics with business objectives - Experience in building highly scalable solutions for clients - Capable of creating hands-on technology proof of concepts - Strong conceptual understanding and hands-on experience in databases - Effective communication skills and problem-solving abilities Qualifications: - Bachelor's degree in computer science, Information Technology, or related field - 3+ years of experience as Salesforce Einstein Analytics Developer - Certification in Tableau CRM and Einstein Discovery Consultant is highly required - Strong communication skills to articulate technical concepts to non-technical stakeholders,

Key Responsibilities: Requirements At least 7 years of experience in Business Process Consulting problem definition requirement elicitation At least 3 years of experience in Product Management areas such as Product Owner Product Manager and ability to interface with customers and other stakeholders Product Management experience in a Global Delivery Model Experience with Product Strategy and Business Alignment Experience in Crew Management Solutions is desirable Scope of Job You will be contributing to different phases of the consulting lifecycle You will be intensely involved in business process consulting you will define the problem propose and create the solution You should be able to provide inputs for Functional Solution design Product Strategy definition and work on business alignment You should have sound client and stakeholder management skills and experience in working in a Global Delivery Model You will guide teams on project processes deliverables and contribute to the proposal development client training and internal capability building and help detail the project scope You will have the opportunity to shape value adding consulting solutions that enable our clients to meet the changing needs of the global landscape Additional Responsibilities: The position is open for all our offshore locations Preferred Skills: Domain->CPG->CPG - ALL,Domain->Retail->Retail - ALL,Domain->Logistics & Transportation->Transportation

Key Responsibilities: Requirements At least 7 years of experience in Business Process Consulting problem definition requirement elicitation At least 3 years of experience in Product Management areas such as Product Owner Product Manager and ability to interface with customers and other stakeholders Product Management experience in a Global Delivery Model Experience with Product Strategy and Business Alignment Experience in Crew Management Solutions is desirable Scope of Job You will be contributing to different phases of the consulting lifecycle You will be intensely involved in business process consulting you will define the problem propose and create the solution You should be able to provide inputs for Functional Solution design Product Strategy definition and work on business alignment You should have sound client and stakeholder management skills and experience in working in a Global Delivery Model You will guide teams on project processes deliverables and contribute to the proposal development client training and internal capability building and help detail the project scope You will have the opportunity to shape value adding consulting solutions that enable our clients to meet the changing needs of the global landscape Additional Responsibilities: The position is open for all our offshore locations Preferred Skills: Domain->CPG->CPG - ALL,Domain->Logistics & Transportation->Freight & Logistics Services,Domain->Retail->Retail - ALL

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Vice President - Salesforce Technical Architect Results-driven Salesforce Senior Solution Architect with relevant experience in designing and implementing scalable, secure, and high-performance solutions across diverse industries. Proven expertise in Salesforce architecture, including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and custom platform development. Adept at aligning business objectives with technology strategies, leading enterprise-level digital transformation initiatives, and guiding cross-functional teams through the full project lifecycle. Extensive hands-on experience with Salesforce integration patterns, data migration, governance, DevOps, and multi-cloud strategies. Strong background in stakeholder engagement, requirements gathering, and delivering strategic roadmaps that maximize platform ROI. Recognized for excellent communication, leadership, and mentoring skills, with a track record of driving innovation and enterprise agility in complex environments Responsibilities E xcellent capabilities in architecting/re-imagining the business application in customer Enterprise landscape. Strong logical and analytical abilities Expertise in force.com platform fundamentals, including data design, data migration, sharing and visibility, and integrations Proficient in implementing APEX enterprise patterns Experienced in Apex programming, Lightning Web Components (LWC), flows, and the latest features of the force.com platform Skilled in estimations and sizing Experienced in code review, debugging, and best practices implementations Proficient at creating and maintaining solution and technical design documents Able to create value stream and provide options to customer for a given business problem. Work closely with client/stakeholders, execute technical workshops, with an ability to understand business requirements, convert them into feasible technical architecure at a detailed level that can be translated into technical deliverables. Excellent in identifying the gaps and opportunities between as-is and to-be processes. Provide technical leadership and insights during RFP and presales process, able to work closely with presales team. Setup of project governance model. Closely working with technical and support team and providing all technical guidance so that deliveries are streamlined, and production is running smoothly. Qualifications we seek in you! Minimum Q ualifications and Core Competencies: B.E or B.Tech or MCA Salesforce Architecture & Governance Enterprise Solution Design Integration (REST/SOAP, Mulesoft , APIs) Data Modeling & Migration Strategies Multi-Cloud Implementations DevOps & CI/CD (Copado, Gearset, SFDX) Agile Frameworks Stakeholder Management & Business Alignment Salesforce Certifications Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at and on , , , and . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .

Key Responsibilities: Requirements Experience in Business Process Consulting problem definition requirement elicitation At least 1 2 years of experience in Product Management areas such as Product Owner Product Manager and ability to interface with customers and other stakeholders Product Management experience in a Global Delivery Model Experience with Product Strategy and Business Alignment Experience in Crew Management Solutions is desirable Scope of Job You will be contributing to different phases of the consulting lifecycle You will be intensely involved in business process consulting you will define the problem propose and create the solution You should be able to provide inputs for Functional Solution design Product Strategy definition and work on business alignment You should have sound client and stakeholder management skills and experience in working in a Global Delivery Model You will guide teams on project processes deliverables and contribute to the proposal development client training and internal capability building and help detail the project scope You will have the opportunity to shape value adding consulting solutions that enable our clients to meet the changing needs of the global landscape Additional Responsibilities: This role is open to all our offshore locations Preferred Skills: Domain->CPG->CPG - ALL,Domain->Logistics & Transportation->Freight & Logistics Services,Domain->Retail->Retail - ALL,Technology->Digital Commerce->E-Commerce Platforms