Business Administrator

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Manage the purchase and invoicing process for any costs incurred during the development of client training or operational management of the Client Education team. This includes:

a. Identify budget required for cost

b. Initiate purchase order

c. Review and approve invoices

d. Update study budget files accordingly

2. Monitor and report on expenses related to consultant use to conduct live training.

3. Prepare and deliver any requested reports and KPIs.

4. Oversee the invoicing for any client training deliverables.

5. Manage the software and device distribution and costs for the Client Education team.

6. Maintain and support any automation or databases used by the Client Education team.

7. Coordinate the translation of training material, created by the client education content developer. This includes:

a. Submit translation requests through the vendor portal.

b. Inform internal stakeholders or requestors of expected translation timelines.

c. Manage and coordinate the translation vendor's activities, addressing incoming questions and requests, and escalating to the appropriate internal stakeholders as needed.

d. Proactively identify and communicate any potential risks.

e. Initiate the deployment or distribution of translated materials.

f. Support and participate in testing the deployment of translated content.

g. Update internal databases with translation project details and status.

h. Create purchase orders and manage invoice processing for translation services.

OTHER DUTIES AND RESPONSIBILITIES:

1. Provide support and training for new team members.

2. Educate other functional areas and internal/external stakeholders on business admin processes.

3. Evaluate internal process for continuous improvement and/or efficiency improvement.

4. Participate in cross-functional teams to drive improvement initiatives.

5. Create, review and update standard work instructions (SWI, SOP)

The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. The Company reserves the right to amend or change this job description to meet the needs of the Company. This job description and any attachments do not constitute or represent a contract.

Education

• Associates degree or equivalent in business administration

Experience

• 3-4 years of experience in similar job position
• Strong organization and time-management skills, and attention to detail
• Excellent verbal and written communication and interpersonal skills
• Independent working

Working conditions:

Other: Computer work for long periods of time