Job
Description
About The Role
Skill required: Marketing Operations - Operations Management
Designation: Bus & Technology Delivery Associate
Qualifications:Under Gradudate
Years of Experience:1 to 3 years
What would you do? Accenture is one of the foremost global professional services company that helps the worlds leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen servicescreating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. In our Service Supply Chain offering, we leverage a combination of proprietary technology and client systems to develop, execute, and deliver BPaaS (business process as a service) or Managed Service solutions across the service lifecycle:Plan, Deliver, and Recover. In this role, you will partner with business development and act as a Business Subject Matter Expert (SME) to help build resilient solutions that will enhance our clients supply chains and customer experience. We re on the lookout for passionate, talented individuals ready to make a difference. If you re eager to shape the future and drive success, this is your chancejoin us now and lets build something extraordinary together!As the Data Operations Associate, you will be part of the Data Operation Team supporting clients feed management, monitoring jobs, data reconciliation, issue resolution and escalation where applicable across multiple sectors/ programs. You will work with our internal users and provide first-level support for issues pertaining to but not limited user issues, investigatory of tech cases that are required to maintain and support both our business and its clients.
What are we looking for? BE/B. Tech./BCA/MCA/B. Sc./M. SC in IT, Computer Science.1 to 3 years of experience working with Data Operations, Data Analysis or related fieldFamiliarity with Data Pipeline/ ETL tools and Cloud PlatformsSolid understanding of Data Quality principles, Data Governance best practices.Working knowledge in Excel Power QueryAdvanced database/SQL skills, Development of stored procedures.Programming concepts including application development exposure.Understanding of Micro Service/APIUnderstanding of Azure (CI/CD)Advanced knowledge of Office toolsStrong verbal and written English communication skills.Documentation/presentation capabilitiesTeam player, fast learner, go-getter.Analytical skills to troubleshoot.Ability to meet deadlines and manage stress effectively in high demand situations.Exposure with remote work model.Flexibility towards work schedules - 5-day work week. Rotational shift duty including morning, afternoon, evening, and night shifts, along with rotational duties on weekendsBe self-motivated, innovative, highly accountable and carry integrity.Certifications in SQL and or Azure
Roles and Responsibilities: 1.Feed Processing Processing feeds which are manual or semi-automated. Monitoring of automated feeds. Trouble shoot and fix in real-time any feed alerts/failures. Manage and monitoring of automated feeds/Azure pipelines. End-to-end management of real time API based data imports along with exception handling. Trouble shoot and fix in real-time any feed alerts/failures both file based, and API driven. Escalate exceptions having business impacts, to higherups/senior levels. Maintain and review feed reconciliation.2.Job-Automation & Reporting Monitor automated Visual Cron jobs Monitor automated jobs for import processes in Azure. Develop process to track/monitor data push from Azure to Salesforce Reconciliation of data updates in different platform touch points. Produce data driven reports in Azure ad-hoc, manually generated or automated. Develop and support maintenance of extensive process and technical documentation.3.Implementation Activities Collaborate with Data Engineers, Analysts and Business teams to troubleshoot data-related issues. Work on new implementations hand-offs from project teams/other teams. Create tasks and reconciliation routines. Validation and testing.
Qualification Under Gradudate
