3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Senior Executive - Operations at Zingbus, you will play a crucial role in ensuring the smooth and efficient daily operations of our bus routes to deliver a standardized and reliable travel experience for our passengers. Your focus will be on managing buses and crews, minimizing delays, and enhancing overall customer satisfaction to maintain high Net Promoter Scores (NPS). Your responsibilities will include: Customer Experience: - Ensuring a seamless and enjoyable journey for all passengers. - Addressing and resolving customer complaints and issues promptly. Bus Management: - Overseeing bus scheduling and maintenance to ensure reliability and safety. - Coordinating availability and assig...

Posted 2 months ago

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