Web Solutions Executive Apeiron Global Pvt. Ltd

0.0 - 4.0 years

0 Lacs

karnataka

On-site

The Web Solutions Executive position in Bengaluru is an entry-level role that involves providing support to Dedicated, VPS, and Cloud Hosting clients through phone, support tickets, and chat platforms for various technical issues. There are different shifts available for this role. Responsibilities include answering Help Desk tickets and LiveChat inquiries, escalating tickets to higher levels when necessary, utilizing security access to the Account Management System, monitoring servers, responding to server alerts, ensuring server stability, transferring accounts between servers for load balancing or upgrades, documenting all interactions with customers, responding to voicemails from dedicat...

Posted 2 weeks ago

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