Crm Executive / Sr.Executive / Manager / Sr. Manager Venkata Praneeth Developers

2.0 - 7.0 years

3 - 8 Lacs

hyderabad

Work from Office

Role & responsibilities: Sending a welcome mail & greetings to the customers. Handling complete customer data and Sales details in REALX(ERP) portal. Understanding the different Bank loan procedures and helping customers with the required documents for the loan process & follow-up with the customers regarding payments and scheduling the meeting if needed. Handling entire post - sales including collections, customer data and documentation. Responsible for collection of outstanding balances. Coordinate with customers, monitoring and informing the progress of the projects time to time. Prompt attendance & action to all complaints raised by clients. Act as a SPOC for post-sale till handing over. Coordination with legal team at the time of registration Like SPA, GPA Etc. Planning and providing documents for registration process. Through knowledge about flat handover. Handle complete procedure for handing over of flat to the customer for interiors work. Complete knowledge on the customers concerns regarding the flats and resolve them with co-ordination with other teams Preferred candidate profile: Bachelors degree / Masters degree from a recognized university. 2 to 10 years of experience in CRM (Real - Estate) Full knowledge about all agreements, Agreement of Sale, Bank documents (TPT, Builder NOC, Demand letter, Sale deed etc. Expertise in preparation of MIS reports & projection reports. Proficiency in MS Office. Ability to work independently and as part of a team. Strong communication skills required. Saturday and Sunday are the working days. According to the requirement you need to be flexible for any work location in Hyderabad. Compenstion & Beneits: Excellent Pay commensurate with experience and qualifications. Incentive Plan linked to individuals performance and targets. Health and other Benefits Opportunities for Career Advancement and learning. Collaborative and Supportive work Environment

Posted 1 week ago

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