We are hiring for the role of OCR System Roles & Responsibilities Builds, configures, customizes and supports products that provide innovative solutions to challenging business use cases, existing system and operational problems. Key contributor to an engineering team that builds and supports exceptional products that provide innovative solutions to challenging business use cases, existing system and operational problems. Leads architectural design, system analysis, and programming activities on application software; this may often require independent research and study. Leads teams that develop high-quality and production-ready software by using best-practice data structures, algorithms, design patterns, and frameworks that are maintainable, scalable, responsive, and secure. Champions writing highest quality code with utmost attention to scalability, security and performance and with an end-to-end mindset from conception to delivery and production support, owning specifications, quality, release deployments and monitoring of production health. Produces complete, simple, and readable technical documentation for everything developed and creates a team culture of documenting everything. Drives code-reviews, provides technical guidance and mentors software engineers. Collaborates closely with Engineering leadership, Product Managers, Designers, QA and other teams and business units to define, prioritize, sequence and scope business and functional requirements and drive results. Scopes effort, identifies risks and clearly communicates trade-offs with team members and other stakeholders. Foresees and assesses impact assessment of product (hardware, software) upgrades. Assists in planning, coordinating, and executing engineering projects. Supports and collaborates with other Engineers through evaluation, design analysis, and development phases. Maintains knowledge, ensures competency and compliance with policies and procedures, in order to be the technical expert while collaborating with cross-functional teams. This list is not all-inclusive and you are expected to perform other duties as requested or assigned. Qualifications Degree in Computer Science and/or equivalent technical education and experience. 7+ years of experience with Healthcare Technology; Intake/OCR systems (Formworks) and Intake/OCR system integrations Expertise in Creating, Maintaining and Enhancing Formworks or Other OCR/Intake system configurations Expertise in Creating, Maintaining and Enhancing Processes related to Claims intake Expertise in understanding of Paper Claims scenarios / EDI claims data formats Expertise in Datadog and Azure Observability/Monitoring platform. Expertise in Azure AI Document Intelligence Expertise in working with Azure cloud services Expertise in DevOps/GitOps Experience with Production Support (Abend resolution, documentation). Knowledge of MetaVance Application or any Healthcare Claims processing system is a plus. Flexible with work schedule (supporting oncall for Production and Pre-Production environments). Knowledge of current trends and best practices enabling sound technology choices and strategic decisions. Spearheads the development of innovative approaches to detect, respond to, and eradicate tech debt, anti-patterns and advance threats. Ability to research and apply innovative methodologies, latest industry trends, design patterns. Recognizes underlying problems, opportunities, or the political forces affecting the organization. Subject matter expert responsible for sharing expertise and insight with other engineers. Identifies significant internal and external stakeholders and builds partnerships as part of an influencing strategy. Demonstrates mastery in their area of expertise and are recognized as an authority on it by their peers and leaders. Evaluates and generates options that scan the entire spectrum of software reliability, ease of adoption, scalability, operational ease, and skillset availability. Mentors and champions cultural as well as process change. Knowledge of agile development methodologies. Ability to develop and maintain key vendor relationships. Life-long learner, process improver. Ability to understand business plans and apply that information into the development of an IT business case. Anticipates problems, resistance or likely objections and takes action to resolve them. Ability to guide, train and mentor associate engineers. Highly skilled in developing quantitative cost/benefit analysis to measure improvements. Proficient in organizational processes as well as capable of assessing and initiating change of such processes. Demonstrates an in-depth knowledge and application of competency and can consult as well as lead others in its application. Strong communication (written and verbal) and presentation skills. Knowledge of agile development methodologies. Ability to develop and maintain key vendor relationships with a focus on technology currency and best practices. Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow
