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10.0 - 14.0 years
12 - 16 Lacs
Gurugram
Work from Office
What this job involves: Leading onsite operations Are you a pro at giving onsite support and leading a team effectively To be successful in this role, youll be passionate about providing facilities management services. Youll implement and monitor building procedures and performance measures, ensuring these are maintained at all times. Likewise, youll boost onsite operations by promoting best practices and creating better processes within your team. Winning our clients trust Youll be working closely with our client so strong relationship management skills are required. In this fast paced and high volume environment, youll be proactive and organised. Youll be forward thinking and anticipate future requests to meet our clients expectations consistently. As the go-to person for any facilities related queries or concerns in your city, you will be responsible for overseeing all operations. Strategic planning Supported by your country lead, youll play an active role in developing business strategies focusing on the integrity of data, onboarding of new team members, timely delivery of services and delivery against targets will be a key focus. Meeting the clients facilities needs In this exciting and dynamic environment, youll work closely with our client, vendors and other stakeholders on facility related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Leading Health & Safety efforts In this role, you will play an important role in ensuring everyones health and safety by keeping to safe workplace procedures.. This role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs. Youll also be expected to follow escalation and incident reporting procedures and comply with all applicable guidelines and practices You will demonstrate and maintain our I am JLL core behaviour and values. Mentoring, coaching and guiding, youll develop and sustain a high-quality motivated team. Youll be responsible for maintaining a culture of teamwork, cooperation and performance excellence. Maintaining high staff morale, trust and ethical work practices will also be a key focus. Sound like you To apply you need to be: Experience At minimum, you have a Bachelors degree in facilities management, building management, business or other related field. And/or 10+ years relevant experience in facilities, property management, hospitality or related fields. Solid knowledge and understanding of critical facilities, health and safety requirements, vendor management and commercial contracts would be an advantage. Expected to know in detail about soft service, pest control, civil and Interior activities, Indoor as well as outdoor landscaping activities. All these service RFP process, KPI related queries, agreement process, Budget, Forecast, accrual, Invoice, transition phase experience etc is mandatory requirement to apply for this position. Client focused enthusiast Can you lead by example and develop your team to achieve maximum client satisfaction levels Are you able to encourage cooperation and performance excellence A yes means you can function as a coach ensuring high morale and work ethic in the team, as well as continuing effective client collaboration and partnership. Great time management Equipped with excellent planning & organizational skills, youll be skilled in prioritizing conflicting priorities and meeting tight deadlines. With the ability to manage multiple and complex operational matters on a daily basis, your analytical skills and capacity to deal with ambiguity will be an asset. Focusing on effective long term solutions for complex problems will be key to your success. People person You will possess strong presentation, verbal and written communication skills in English as this is our Clients main language. Youll be an active listener which will translate into your proactive and professional approach to service delivery and stakeholder engagement. Youll be able to interact with a wide range of stakeholders regardless of corporate level and have the EQ to manage conflict balancing both the clients and JLLs requirements. As an effective leader youll promote open, constructive and collaborative relationships and realise that your team's success is your success.
Posted 1 month ago
5.0 - 7.0 years
7 - 9 Lacs
Mumbai
Work from Office
Duties & responsibilities To achieve excellence in preventive maintenance programs at site with highest standards and ensure energy conservation practices. Assist the Chief Engineer in managing M&E scope of the projects to ensure the quality and deliverables within the stipulated time. Assist in providing comprehensive facility contract and procurement management for technical services to the client. Contribute to achieving financial and other targets established by the Chief Engineer / Account Manager. Achieve Key Performance Indicators and service level agreements targets. Coordination for the day to day operations & maintenance activities. To Maintain Critical Area and General Area Business Uptime above TUI (Total Uptime Institute). Management & Reporting of Building Incidents as per the Morgan Stanley guidelines. Implementation of Annual Power down for respective site as per Morgan Stanley guidelines Plan and manage the budgets for Engineering & Operational contracts. Prepare planned preventive maintenance schedules for all critical equipment Monitor & evaluate M&E vendor for services, statutory compliance Support the Chief Engineer in developing the standard operating procedures manuals Identify and implement energy conversation initiatives. Performance objectives Business Uptime Incident Management and Reporting Closure of Building Incident Reports Successful completion of Annual Power Down Efficient management of M&E services Client Satisfaction Closure of technical desk complaints Weekly, monthly reports Key skills Thorough knowledge of Electrical and HVAC system Ability to handle the site alone in absence of technical manager Review of trend analysis to identify areas of service improvement. As a part of Vendor Management Program, conduct monthly & quarterly meeting, reviews and performance assessment of technical vendors Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams. Conduct critical spare audit for all critical vendor to make sure they are maintaining the inventory at their end as a part of AMC SLA. Implement and oversee the preventive maintenance program to reduce the risk of sudden failures of critical equipments. To review the maintenance /service practices of M&E contracts to deliver quality work practices in line with the manufacturer recommendations. Employee specification Minimum Qualification BEE/ B Tech. Dynamic and quick learner (Age limit below 35 years) 5 -7 years relevant experience in facility management managing Oversees corporate clients. Tertiary qualifications in building management and/or business desirable. Proven ability to handle electrical & mechanical functions effectively.
Posted 1 month ago
1.0 - 2.0 years
3 - 5 Lacs
Gurugram
Work from Office
Position s Goal: To provide operational and administrative support to the Facility Management team assigned. Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work practise. Administer Standard Operating Procedure for all Soft service areas working with the site Assistant Manager to provide timely reports to the Facility Management. Deliverable Role/Responsibilities : Provide support to the AFM to ensure critical operational items are attended to within agreed time frames To provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc. To assist with the site audits & floor walks to be undertaken on entire Client site Assisting in tabulating site defects leading from the audits & floor walks and assisting with the setting of deadlines for the defects to be rectified Ensure timely training & reporting thereafter for Housekeeping, Dispatch, Pantry Boys, Cafeteria staff etc Full responsibility of the site during the entire shift Filing of site related documents including but not limited to challans, GRN s etc Ensure enough consumables stock is maintained on site & any shortfalls to be reported to the site lead Ensure all processes are followed as per the Standard Operating Procedures of BACI viz. Stationery, midnight snacks etc, material movement etc. Timely submission of reports as requested by Asst Manager & Facility Manager Ensure employee health & safety & related services Ensure that appropriate vendor escalation process is followed Ensure that all cleaning & maintenance schedules are adhered to Ensure completing any specific responsibilities as specified by the managers Tracking of Facility Operating Expenses Processing of all invoices for payment - first take approval of Client / FM and then submit to MIS and billing department. Liaison with the client Finance team Client billing / invoicing and follow up payments by clients Monitoring of all housekeeping / pantry / stationery consumables and ensure reordering Maintenance of Billing Tracker Arrangement of all consumables and supplies for Client / VIP visits and arranging / blocking of Board rooms for meetings and Conferences and brief the Receptionist. Taking regular Facility rounds of the property and co-ordinate with various teams like House Keeping, Security, Maintenance and Keep AFM / FM updated. To prepare the snag list Soft copy date wise and coordinate with BMS and housekeeping to close the noticed points. Proper check on vending machines and photocopier machine reading. Checking H.K attendance on daily basis. To check food quantity, and Food testing before lunch/Dinner starts Coordinating for Medical Emergencies as and when required Take regular briefings of Help Desk/ Mail room Executive. Provide management advice to Helpdesk for escalated issues. Insure immediate response to priority Calls. Coordinate with facilities helpdesk regarding the arrangements of the day. Oversee the Front office Function during the shift Ensure Visitors are promptly attended by FOE Ensure that FOE has placed newspaper and magazine in the reception area. Oversee the Mailroom process during the shift. Provide management advice to Mailroom for escalated issues To check the attendance of our vendor's employee. Prepare weekly shift/duty rosters for Helpdesk, Front Desk, and Mailroom, Manage the inventory control of all facility related items. Maintain Proper Log Book and mention the follow up jobs if pending in next shift. Log Book Shared with FM every in every shift. Education / Yrs. of Experience: Bachelor's Degree in any discipline, a minimum of 1-2 years of experience in a corporate environment. Tertiary qualifications in building management and/or business desirable. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Skill Sets : Exposure and experience in dealing with multinational corporate organizations Ability to adapt and perform under pressure Possess strong interpersonal skills with the ability to build rapport quickly. Good communication skills.
Posted 1 month ago
5.0 - 7.0 years
7 - 10 Lacs
Bengaluru
Work from Office
What this job involves: Putting safety in your hands First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendors reviewing their services and coordinating with them for the resolution of any service issues. Sound like you To apply you need to have: Core facilities management skills If you re a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business. Outstanding team prowess Are you equipped to set up a team to success Can you also play to your strengths and work effectively as a team member If yes, that s great the ability to bring about positive changes and follow through with them will come in handy for this role.
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Gurugram
Work from Office
Work Dynamics What this job involves: Major related work are MIS reporting, Excel, Google sheets, PPTs, etcMonitor day to day technical operations activity for the site. Support t o ensure adequate supply of materials including Electrical,plumbing, Carpentry Coordinate with the landlord team t o ensure compliance with statutoryregulations on f ire, health and safety standards & building management Conduct weekly physical inventory f or stock management and raise I MTrequests Coordinate with vendor staff & staff on site t o ensure t he smooth operation Routinely inspect t he building, have regular walk around and raise tickets f or closure of t he identified snags on a daily basis Participate in emergency evacuation procedures including crisismanagement and business continuity Assess & analysis of t he readings f or weekly & monthly reports on M & E,covering t he maintenance contracts, spare parts consumption, Incidentreports, Improvement projects etc Support the assistant manager- technical i n identifying energy management, saving opportunities, risk management. Ensure all the electro mechanical systems planned preventive maintenanceare undertaken i n accordance with t he 52 week calendar Share 2 min GUTS survey form t o users and take corrective action onthe users feedback, randomly meet users on a daily basis t ounderstand t he facilities services Track Staff attendance through VMT tool Coordinate & support office renovation and refurbishment activities Support assistant manager- technical to forecast t he regular & monthly spends for the month Support in procurement process f or regular and ad hoc technicalactivities Coordinate with t he vendor s t o receive monthly invoices on time. Coordinate for quarterly NDC s f or principle / non principle vendor Provide at raining t o t he onsite team equipment procedure & implementation Recommend continuous quality improvement practices Additional activity given by site services manager / clientPerformance objectives Client/Stakeholder Management Proactively engage stakeholders t o ensure t hat on site client sexpectations are met though high levels of customer service Build and develop effective client / stakeholder relationshipsacross multiple levels of the organisation Proactively understand t he customers/ employees needs and acton them before being requested Sound like you To apply you need to have: Employee specification Electrical/Mechanical Engg Graduate with 2+ yrs of min experience in facility management else separate approval f or only Electrical/Mechanical EnggGraduate has to taken.Excellent people skills and ability t o interact with a wide range of client staffand demands Tertiary qualifications i n Electrical Engineering essential Knowledge of occupational safety requirements Finance Management (Invoices) Vendor Management What we can do for you. You ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Keep your ambitions in sight and imagine where JLL can take you...
Posted 1 month ago
3.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
JLL is currently seeking a dynamic individual for the role of Project Manager, Commissioning to provide reliable, timely and efficient support to our Commissioning & Building Analytics (CBA) team. The position entails working with a diverse group of internal and external Stakeholders at all levels of the organization. The successful candidate will be detail-oriented, possess strong organizational skills, and have a team player attitude. In particular, you will be responsible for carrying out the following duties specific to your position: Have experience with all commissioning processes and deliverables covered in ASHRAE, CSA, and LEED commissioning requirements. Working knowledge of mechanical, electrical, and plumbing equipment/systems inspections, testing, and associated commissioning activities. Monitor, review, and execute all facets of Commissioning related projects by providing exceptional technical activities. In addition, the candidate will be expected to demonstrate strong technical functions throughout the design, pre-construction, construction, and post-construction phases of projects. Liaise with team members, outside consultants and contractors to assist in leading cross functional teams on various projects. Understanding and capability of how to develop strong Commissioning Plans and Commissioning Specifications. Jointly manage commissioning projects, developing commissioning activity schedules and sequence-of-work. Perform Commissioning Design Drawing & Specification Reviews, as well as Submittal (shop drawing) reviews. Chair Commissioning Meetings. Have understanding of how to use calibrated testing equipment used in the commissioning process (flow hoods, anemometers, pitot tubes, IR cameras, Power Quality Meters, various meters, etc.) Knowledge and experience in testing mechanical and HVAC&R systems, building management & automation systems, plumbing equipment and systems, lighting controls systems and normal/emergency power systems. Develop, track, and resolve issues using an Issues Log. Understanding of how to develop and execute seasonal/performance tests. Ability to develop and compile project documentation into site/project specific Systems Manuals. Ability to develop/review/evaluate training programs for installed equipment and systems. The candidate will support, front to back, all the project documentation requirements.
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Gurugram
Work from Office
Business: Property and Asset Management, Gurgaon What this job involves We are seeking a professional and charismatic Lobby Manager to oversee the daily operations of our commercial complex's main lobby area. You will ensure we provide excellent services, creating a welcoming environment for tenants and visitors while maintaining smooth, efficient, and secure operations. Additionally, you will assist the Team Manager/Property Manager with assigned projects and provide backup support as needed. Your site deliverables will include Key Responsibilities: Manage the front desk and reception area, overseeing staff and daily operations Greet and direct visitors, tenants, and guests in a courteous and professional manner Coordinate with security personnel to maintain a safe and secure environment Handle visitor management systems, including check-ins, badge issuance, and access control Manage package and mail deliveries, ensuring proper distribution to tenants Respond to tenant inquiries and requests promptly and efficiently Coordinate with facilities management team on maintenance issues and special events Maintain a clean, organized, and presentable lobby area at all times Liaise with building management to address any concerns or issues Implement and enforce building policies and procedures Manage lobby digital displays and update building directories as needed Prepare daily reports on lobby activities and incidents Reporting: You will be reporting to the Property Manager
Posted 2 months ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
What this job involves: Acting as the steward of the facility Serving as the backbone of the facility, youll sit at the bottom of a wide range of responsibilities, from managing contracts to keeping the day-to-day operationsincluding facilities and equipment, M&E matters, housekeeping, conference roomsin tip-top shape. This is why a strong grip with the service structure will come in handy especially when dealing with issues related to operating expenditures. Part of your usual concerns include the maintenance all records related to the performance of facility management operations on the site. Youll also find yourself developing MIS reports for our management team. And when the operations manager is not present, youll be expected to lead the monthly progress meeting. Besides these, you will train team members on all quality policies and procedures. Every now and then, youll also be involved in reviewing the performance of our staff and conducting performance appraisals. Bringing maximum value through excellent service delivery Beyond daily maintenance, your ultimate focus is to provide professional, value-focused service that helps us meetand go beyondthe clients expectations. Lending your business acumen, youll advise the client on future maintenance budgets, so youll need to be in tuned with the organizations ins and outs, goals and overall direction. Your expertise in the world of contracts would be incredibly useful, as youll also get your hands on defining terms and conditions, operational scope and documents for annual maintenance contracts. Along with this, youll run successful tendering exercises that will help you find the right subcontractors. Youll also carry out comparative analysis and make recommendations to the client on the most appropriate subcontractors. Plus, its your job to develop service level agreements (SLAs) and assist our procurement experts in closing these agreements with vendors. While in the process, youll consider: Is the team deployed by the vendor made up of the right resourcesin terms of level and scaleto deliver quality services? Playing the role of a strategic operator, you will also craft annual cost-saving goals in energy usage and maintenance operations. Coordinating with specialist professionals to ensure compliance with minimum wage acts for payments and regulations falls into your hands as well. Managing working relationshipsthe right way Your ability to deal with clients, vendors and onsite personnel carries a huge impact on your success as facility manager. Among the things that you need to stay on top of are whether subcontractors are meeting their commitments on the scheduled delivery of trainings or they have a planned, structured and solution-based approach to maintenance services. Also, you will audit subcontractors on the quality of materials and upkeep of the site. Youll will coordinate with the HR department and the Operations Manager and make recommendations for future trainings to be given to the site facility management team. Youll prepare and review the preventive maintenance register on a monthly basis and update the operations manager. Youll also liaise with our Finance team and that of the clients for client billing and invoicing. You will also be in touch with the client representatives for the payments. Sound like you? To apply you need to be: A facility management pro In order to qualify for this role, you need to have a college degree. Under your belt, you should also have 5-8 years of experience in facilities management. Were also looking for someone with tertiary qualifications in building management and/or business. A balanced leader and follower
Posted 2 months ago
5.0 - 7.0 years
7 - 9 Lacs
Bengaluru
Work from Office
First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm. Being dedicated to great results You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendorsreviewing their services and coordinating with them for the resolution of any service issues. Sound like you? To apply you need to have: Core facilities management skills If youre a graduate in any discipline, you will most likely to qualify for this role. You should also have 5-7 years of experience in facilities management. It would be great if you have tertiary qualifications in hotel management, building management and/or business. Outstanding team prowess Are you equipped to set up a team to success? Can you also play to your strengths and work effectively as a team member? If yes, thats greatthe ability to bring about positive changes and follow through with them will come in handy for this role. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Posted 2 months ago
8.0 - 10.0 years
30 - 35 Lacs
Gurugram
Work from Office
The City Lead will have responsibility for the management of a wide range of issues, from strategic contracts management to input on day-to-day operations. This position needs to be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from client staff and arrangements pertaining to all operating expenditures. This position will form a part of the team that will provide a professional, value-focused service aimed at meeting or exceeding the client expectations. Lead the JLL management team in the delivery of facility management services. Ensure that the maintenance services are delivered in line with the contractual commitments and within budgets. Define the technical, commercial terms and conditions; define the operational scope and develop tender documents for Annual Maintenance Contracts. Develop Service Level Agreements and assist the Jones Lang LaSalle procurement department in closing Service Level Agreements between Jones Lang LaSalle and its vendors. Evaluate the team deployed by Vendors on site to ensure correct level and scale of resources. Assess Service Levels and Performance Indicators with the UHG representative and define the mechanism to assess the performance levels of various subcontractors. Assess performance of the subcontractors based on performance assessment criteria as agreed jointly between UHG, Jones Lang LaSalle and its subcontractors. Setting annual goals for generating savings in area of such as energy and cost of maintenance operations. Ensure compliance of minimum wages acts for payments and statutory compliance through specialist professionals. Maintain all records related to the performance of facility management operations on UHG site Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings. Ensure that the subcontractors have a planned, structured and solution based approach to the delivery of maintenance services. Analyse call outs to understand trends; undertake strategic initiatives to minimize the same. Scheduled cross feedback from subcontractors and UHG staff on our process to improve services level & satisfaction in organisation. Train team members on all Quality policies & procedures. Audit sub-contractors on quality of materials & upkeep of the site. Review the performance of Jones Lang LaSalle staff and conduct performance appraisals from time to time. Interface with the Jones Lang LaSalle s HR department and the Operations Manager and make recommendations for the future trainings given to the site facility management team. Prepare and review the preventive maintenance register on a monthly basis and update the same to Jones Lang LaSalle Operations Manager. Analyse call outs to understand trends; undertake strategic initiatives to minimize the same. Liaison with the client Finance team Interface with client and Jones Lang LaSalle finance department to raise client billing / invoicing and follow up with the client representatives for the payments. Develop MIS reports for Jones Lang LaSalle s management team and necessary client reporting. Chair the monthly progress meeting during the absence of operations manager. Sounds like you to apply you need to have: Education and experience Bachelor's Degree in any discipline, a minimum of 8 -10 years of experience in a corporate environment. Tertiary qualifications in building management and/or business desirable. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Exposure and experience in dealing with multinational corporate organizations Strong Analytical skills. Good Leadership skills with ability to manage large teams Ability to adapt and perform under pressure Possess strong interpersonal skills with the ability to build rapport quickly. Good communication skills A relationship builder Client Satisfaction and cost effectiveness; Continuous improvement in the following: - Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.
Posted 2 months ago
4.0 - 6.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Senior Site Service Manager, Facilities Management Work Dynamics Here in Bangalore we manage [ over 2 Mil square feet of space ] across [ 05 offices ]. Our clients mission "to organize the world's information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars. The Asia Pacific region is an important part of our clients success: occupying 65 offices across 13 countries. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive. Kick start your career by working in a team managing some of the world's most inspiring office spaces. With nearly 10 million square feet of office space across Asia, there is plenty of room to grow! The JLL account team has developed a unique culture, drawing and adapting from JLL and our clients way of working and thinking. What this job involves: Leading onsite operations Are you a pro at giving onsite support and leading a team effectively To be successful in this role, youll be passionate about providing facilities management services. Youll implement and monitor building procedures and performance measures, ensuring these are maintained at all times. Likewise, youll boost onsite operations by promoting best practices and creating better processes within your team. Winning our clients trust Youll be working closely with our client so strong relationship management skills are required. In this fast paced and high volume environment, youll be proactive and organised. Youll be forward thinking and anticipate future requests to meet our clients expectations consistently. As the go-to person for any facilities related queries or concerns in your city, you will be responsible for overseeing all operations. Strategic planning Supported by your country lead, youll play an active role in developing business strategies focusing on the integrity of data, onboarding of new team members, timely delivery of services and delivery against targets will be a key focus. Meeting the clients facilities needs In this exciting and dynamic environment, youll work closely with our client, vendors and other stakeholders on facility related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Leading Health & Safety efforts In this role, you will play an important role in ensuring everyones health and safety by keeping to safe workplace procedures.. This role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs. Youll also be expected to follow escalation and incident reporting procedures and comply with all applicable guidelines and practices. Leading from the front You will demonstrate and maintain our I am JLL core behaviour and values. Mentoring, coaching and guiding, youll develop and sustain a high-quality motivated team. Youll be responsible for maintaining a culture of teamwork, cooperation and performance excellence. Working within a diverse and inclusive team, experience of managing over/approx 20+ team members would be a strong advantage in this role with the ability to develop strong relationships and rapport with people from all backgrounds. Maintaining high staff morale, trust and ethical work practices will also be a key focus. Sound like you To apply you need to be: Experience At minimum, you have a Bachelors degree in facilities management, building management, business or other related field. And/or 10+ years relevant experience in facilities, property management, hospitality or related fields. Solid knowledge and understanding of critical facilities, health and safety requirements, vendor management and commercial contracts would be an advantage. Expected to know in detail about soft service, pest control, civil and Interior activities, Indoor as well as outdoor landscaping activities. All these service RFP process, KPI related queries, agreement process, Budget, Forecast, accrual, Invoice, transition phase experience etc is mandatory requirement to apply for this position. Client focused enthusiast Can you lead by example and develop your team to achieve maximum client satisfaction levels Are you able to encourage cooperation and performance excellence A yes means you can function as a coach ensuring high morale and work ethic in the team, as well as continuing effective client collaboration and partnership. Great time management Equipped with excellent planning & organizational skills, youll be skilled in prioritizing conflicting priorities and meeting tight deadlines. With the ability to manage multiple and complex operational matters on a daily basis, your analytical skills and capacity to deal with ambiguity will be an asset. Focusing on effective long term solutions for complex problems will be key to your success. People person You will possess strong presentation, verbal and written communication skills in English as this is our Clients main language. Youll be an active listener which will translate into your proactive and professional approach to service delivery and stakeholder engagement. Youll be able to interact with a wide range of stakeholders regardless of corporate level and have the EQ to manage conflict balancing both the clients and JLLs requirements. As an effective leader youll promote open, constructive and collaborative relationships and realise that your team's success is your success. Knowledge on BU
Posted 2 months ago
10.0 - 14.0 years
12 - 16 Lacs
Bengaluru
Work from Office
What this job involves: Leading onsite operations Are you a pro at giving onsite support and leading a team effectively To be successful in this role, youll be passionate about providing facilities management services. Youll implement and monitor building procedures and performance measures, ensuring these are maintained at all times. Likewise, youll boost onsite operations by promoting best practices and creating better processes within your team. Winning our clients trust Youll be working closely with our client so strong relationship management skills are required. In this fast paced and high volume environment, youll be proactive and organised. Youll be forward thinking and anticipate future requests to meet our clients expectations consistently. As the go-to person for any facilities related queries or concerns in your city, you will be responsible for overseeing all operations. Strategic planning Supported by your country lead, youll play an active role in developing business strategies focusing on the integrity of data, onboarding of new team members, timely delivery of services and delivery against targets will be a key focus. Meeting the clients facilities needs In this exciting and dynamic environment, youll work closely with our client, vendors and other stakeholders on facility related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as youll take part in the procurement of vendors and services from time to time. Leading Health & Safety efforts In this role, you will play an important role in ensuring everyones health and safety by keeping to safe workplace procedures.. This role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs. Youll also be expected to follow escalation and incident reporting procedures and comply with all applicable guidelines and practices. Leading from the front You will demonstrate and maintain our I am JLL core behaviour and values. Mentoring, coaching and guiding, youll develop and sustain a high-quality motivated team. Youll be responsible for maintaining a culture of teamwork, cooperation and performance excellence. Working within a diverse and inclusive team, experience of managing over/approx 20+ team members would be a strong advantage in this role with the ability to develop strong relationships and rapport with people from all backgrounds. Maintaining high staff morale, trust and ethical work practices will also be a key focus. Sound like you To apply you need to be: Experience At minimum, you have a Bachelors degree in facilities management, building management, business or other related field. And/or 10+ years relevant experience in facilities, property management, hospitality or related fields. Solid knowledge and understanding of critical facilities, health and safety requirements, vendor management and commercial contracts would be an advantage. Expected to know in detail about soft service, pest control, civil and Interior activities, Indoor as well as outdoor landscaping activities. All these service RFP process, KPI related queries, agreement process, Budget, Forecast, accrual, Invoice, transition phase experience etc is mandatory requirement to apply for this position. Client focused enthusiast Can you lead by example and develop your team to achieve maximum client satisfaction levels Are you able to encourage cooperation and performance excellence A yes means you can function as a coach ensuring high morale and work ethic in the team, as well as continuing effective client collaboration and partnership. Great time management Equipped with excellent planning & organizational skills, youll be skilled in prioritizing conflicting priorities and meeting tight deadlines. With the ability to manage multiple and complex operational matters on a daily basis, your analytical skills and capacity to deal with ambiguity will be an asset. Focusing on effective long term solutions for complex problems will be key to your success. People person You will possess strong presentation, verbal and written communication skills in English as this is our Clients main language. Youll be an active listener which will translate into your proactive and professional approach to service delivery and stakeholder engagement. Youll be able to interact with a wide range of stakeholders regardless of corporate level and have the EQ to manage conflict balancing both the clients and JLLs requirements. As an effective leader youll promote open, constructive and collaborative relationships and realise that your team's success is your success. Knowledge on BU
Posted 2 months ago
2.0 - 3.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Senior Technical Coordinator The JLL account team has developed a unique culture, drawing and adapting from JLL and our clients way of working and thinking. What this job involves: Providing onsite support You will be the Site leads reliable resource on whom we can bank on for all technical expertise. Youll achieve this by responsibly performing routine site checks and inspections to ensure all critical procedures and equipment management best practices are implemented and followed. Also we would look at your technical skills and suggest if any processes can be improved and implement cost saving measures. There will be questions that will arise while you are at the forefront and your contributions should be inline with team thoughts and motive. Youll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. Youll need to ensure we hit key performance indicators and meet our service level agreements. Key aspects Monitor day to day technical operations activity for the site. Support to ensure adequate supply of materials including Electrical, plumbing, Carpentry Coordinate with the landlord team to ensure compliance with statutory regulations on fire, health and safety standards & building management Coordinate with vendor staff & staff on site to ensure the smooth operation Routinely inspect the building, have regular walk arounds and raise tickets for closure of the identified snags on a daily basis Assess & analysis of the readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc Support the asst manager- technical in identifying energy management, saving opportunities, risk management. Client/Stakeholder Management Proactively engage stakeholders to ensure that on site clients expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organisation Proactively understand the customers/ employees needs and act on them before being requested Finance Management Accurate billing and invoicing Adherence to the monthly forecast Invoice management. Procurement & Vendor Management Work on getting quotations as per site need Sharing indents for monthly material supply Zero stock out of situation Other Key Activities Participate in emergency evacuation procedures including crisis management and business continuity Take readings for weekly & monthly reports on M & E, covering the maintenance contracts, spare parts consumption, Incident reports, Improvement projects etc Energy management, saving opportunities, risk management & engineering systems audits Preparing floor register for Health and Safety Issues for client 24/7 emergency call support and site attendance is require
Posted 2 months ago
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