Technical Engineer - Genesys cloud ZEISS India

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Technical Support Engineer for contact center solutions at ZEISS, you will play a central role in ensuring the seamless operation of the contact center environment. Your responsibilities will include: - Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues effectively. - Identifying and resolving user and network issues related to Genesys Cloud CX. - Demonstrating a strong technical understanding of Genesys Cloud CX software, including its architecture and integration with other systems. - Continuous maintenance and support of multiple Genesys Cloud instances, configuring queues, managing user roles, and handling all available contact cen...

Posted 1 week ago

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Conversational AI Strategic Cloud Engineer Google

3.0 - 7.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Technical Solutions Consultant, your primary responsibility will be to manage the technical relationship with the largest advertising clients and/or product partners. You will collaborate with cross-functional teams in Engineering, Sales, and Product Management to utilize emerging technologies for external clients/partners. From initial concept design to data analysis and support, you will supervise the technical execution and business operations of Google's online advertising platforms and/or product partnerships. Your role will involve balancing business and partner needs with technical constraints, developing innovative solutions, and acting as a partner and consultant...

Posted 1 month ago

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Conversational AI Strategic Cloud Engineer Google

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Technical Solutions Consultant, you will be responsible for managing the technical relationship with our largest advertising clients and product partners. You will collaborate with cross-functional teams in Engineering, Sales, and Product Management to implement cutting-edge technologies for our external clients/partners. Your role will involve overseeing the technical execution and business operations of Google's online advertising platforms and product partnerships, from concept design and testing to data analysis and support. You will need to strike a balance between business objectives and technical constraints, developing innovative solutions and serving as a reliable partner and c...

Posted 3 months ago

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Conversational AI Consultant Google

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Technical Solutions Consultant at Google, you will have the opportunity to work with our largest advertising clients and product partners. Your role will involve leading cross-functional teams in Engineering, Sales, and Product Management to utilize emerging technologies for external clients and partners. From designing concepts to analyzing data and providing support, you will oversee the technical aspects and business operations of Google's online advertising platforms and product partnerships. In this position, you will need to find a balance between business requirements and technical limitations, come up with innovative solutions, and serve as a consultant to your colleagues. You w...

Posted 3 months ago

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