Helpdesk Associate - L1 Support NTT DATA Services

1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Helpdesk Associate - L1 Support at NTT DATA in Noida, Uttar Pradesh (IN-UP), India, your role will involve providing exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. You will be responsible for recording, updating, and escalating support issues promptly. Additionally, you will support all IT onboarding activities for end-users and collaborate with internal IT teams on system testing, integration, and maintenance. Your role will also include engaging in discovering new IT business tools, suggesting, evaluating, and implementing process and technology improvements, and being willing to learn and grow in other IT b...

Posted 3 days ago

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Helpdesk Senior Associate - L1 Technical Support NTT DATA North America

3.0 - 7.0 years

0 Lacs

uttar pradesh

On-site

Role Overview: As a Helpdesk Senior Associate - L1 Technical Support at NTT DATA in Noida, Uttar Pradesh (IN-UP), India (IN), your role involves providing L1 technical guidance in activities associated with identification, prioritization, and resolution of reported problems through Phone, Email, and Chat. You will act as a liaison between customers and departments within the Client Infrastructure, utilizing your troubleshooting skills and hands-on experience with various tools like MS Windows, PC Hardware, Internet Explorer, MS Office, COTS applications, SD CRM Tools such as ServiceNow, SSCM, Active Directory, Virtual Machines, Drive Encryption Tools, VPN Tools, and Microsoft Intune. Your ab...

Posted 1 month ago

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Helpdesk Senior Associate NTT DATA

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Helpdesk Senior Associate at NTT DATA in Bengaluru, Karnataka (IN-KA), India, you will play a crucial role in providing exceptional IT Service Desk support to end-users. Your responsibilities will include: - Providing guidance, support, and training for various IT devices, applications, or processes. - Recording, updating, and escalating support issues promptly. - Supporting all IT onboarding activities for end-users. - Collaborating with internal IT teams on system testing, integration, and maintenance. - Exploring new IT business tools to enhance support for business users and internal IT team. - Identifying and implementing process and technology improvements. - Demonstrating willing...

Posted 1 month ago

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Helpdesk Associate - ITIL NTT DATA Services

2.0 - 6.0 years

0 Lacs

coimbatore, tamil nadu

On-site

NTT DATA is looking for a Helpdesk Associate - ITIL to join the team in Coimbatore, Tamil Nadu, India. As a Helpdesk Associate, you will be responsible for providing exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. You will record, update, and escalate support issues promptly, support IT onboarding activities, and collaborate with internal IT teams on system testing, integration, and maintenance. Additionally, you will be involved in discovering new IT business tools, suggesting and implementing process and technology improvements, and willing to learn and grow in other IT business areas. The role requires excellent ...

Posted 2 months ago

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