Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
0 - 3 years
3 - 6 Lacs
Mumbai
Work from Office
? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements
Posted 2 months ago
0 - 3 years
3 - 6 Lacs
Hyderabad
Work from Office
? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements
Posted 2 months ago
0 - 3 years
3 - 6 Lacs
Kolkata
Work from Office
? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Karnataka
Work from Office
Description Primary skills Defect management/bug management Secondary skills Incident management Hiring Manager Rocky B rocky.b@capgemini.com GGID46223259 Technically able to operate across a wide range of problem statements Willing to work weekends and extended hours to support defect resolution Technically sound but mainly to help manage incidents rather than resolve tickets themselves Methodical worker who can control multiple defects in parallel and maintain a defect dashboard Familiar with the Defect Management process and how to work with end users Good communicator Highly motivated, self starter who can work as part of a team Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills incident management;defect management Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Karnataka
Work from Office
Description Primary skills Defect management/bug management Secondary skills Incident management Hiring Manager Rocky B rocky.b@capgemini.com GGID46223259 Technically able to operate across a wide range of problem statements Willing to work weekends and extended hours to support defect resolution Technically sound but mainly to help manage incidents rather than resolve tickets themselves Methodical worker who can control multiple defects in parallel and maintain a defect dashboard Familiar with the Defect Management process and how to work with end users Good communicator Highly motivated, self starter who can work as part of a team Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility Yes Global Role Family To be defined Local Role Name To be defined Local Skills incident management;defect management Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
0 - 4 years
3 - 6 Lacs
Pune
Remote
Develop multiple test cases and create appropriate testing environments for checking a product. Provide suggestions to improve the tested product. Ensure that the product meets all quality standards set by the team and client.
Posted 2 months ago
2 - 5 years
6 - 12 Lacs
Gurgaon
Hybrid
Role & responsibilities Design, code, test, and implement changes to existing J2EE/Spring applications. Leverage your Java expertise in advanced technologies like Core Java, Spring Framework, Log4j, Build Tools like Maven & Gradle. Monitor system performance and identify bottlenecks Analyze complex issues, identify root causes, and propose effective solutions. Participating and sharing Functional/Technical knowledge with other team members Accountable for timely delivery of high-quality technical deliverables from own team Preferred candidate profile Expertise in Java technology stack - Core Java version 8 and above, Spring MVC, Spring JPA and Spring REST. Strong knowledge of build Tools like Maven & Gradle. Expertise in Junit/Cucumber frameworks for unit testing. Proficient in working with MSSQL and Oracle Databases. Working knowledge of JMS, MQ message systems and SOAP/Rest APIs over HTTP/HTTPS. Proficient in hosting apps on middleware server (preferably Websphere liberty/ Node manager etc.) Proficient in using Dev Ops tools i.e. GIT, Jenkins, SourceTree etc. Working knowledge of JIRA and Confluence. Expertise in XML/JSON and other data exchange formats. Working knowledge of Windows and *Nix operating systems.
Posted 2 months ago
3 - 8 years
4 - 7 Lacs
Hyderabad
Remote
Were excited to offer this opportunity for a talented Test Engineer to join our rapidly expanding team, working at the forefront of technology with hybrid working. We’re looking for someone who isn’t afraid to roll up their sleeves and get stuck in—someone who learns quickly, loves a challenge, and thrives in a dynamic role where no two days are the same. As a Test Engineer, you’ll be tasked with a wide range of responsibilities. You’ll be surrounded by amazing people and working in one of the best cultures you can find. To succeed, you will need to demonstrate relevant experience and showcase your confidence, professionalism, enthusiasm, self-motivation, communication skills, and attention to detail. Role and Responsibilities: Review and input into user stories to ensure all aspects are considered. Work closely with team members throughout the delivery lifecycle. Complete all appropriate end-to-end testing (System, Integration, Regression, and Exploratory). Analyse, design, develop, and realise automation tests where appropriate. Detect, monitor, and report defects and inconsistencies. Provide support and documentation as required. Play an active role in daily stand-ups, retrospectives, and other agile ceremonies. Essential Criteria: Ability to work within a technical team. Experience working closely with all members of the team, from Product and UX to Developers. Experience with manual and automated testing of web or mobile apps, including related backend services and databases. Experience analysing, building, and maintaining automation frameworks through the creation of clean, quality code in line with coding standards to create highly maintainable tests. Competence with SQL Server or equivalent database applications, including creating SQL queries. Experience testing non-functional requirements such as performance, security, and accessibility. Knowledge and experience of working with agile methodologies and tools. Passion for continuous improvement, both from a personal and team perspective. Sound understanding of software testing techniques and processes. Strong interpersonal, communication, and presentation skills, both orally and in writing. A methodical and thorough approach to investigation and problem-solving. Preferable Criteria: Experience working in a testing team with an understanding of testing methodologies. Experience testing native mobile applications. Working knowledge of the debt management sector. Experience working in a regulated environment. Appreciation of security across the full stack. A degree in Computer Science or equivalent experience.
Posted 2 months ago
4 - 7 years
7 - 10 Lacs
Navi Mumbai
Hybrid
Role & responsibilities Role & responsibilities * Develop automated test scripts using automated tools such as QTP, RFT, Robot, Selenium, Worksoft, Appium, Cypress, Parasoft SOA for Web and mobile applications * Execute automated test scripts. * Record problems and issues in accordance with the project's problem and issue management plans. * Document defects using the projects defect management tools. * Work with the application team to resolve any issues that arise out of the testing process. * Participate in the release control process (when the application is transferred from the build team to the test team) to ensure that solutions meet business requirements. * Validate fixes. * Inform the test lead of any issues that may affect the schedule, budget, or quality of the product or the testing process. * Experience in Functional Manual Testing * Experience in leading small group of Software tester (2-3) is a plus Preferred candidate profile Preferred candidate profile * Degree in Information Technology, Computer Science or other relevant fields * At least 2-3 years experience any Test Automation using any of the following tools: HP Mercury QuickTest Pro (QTP) Rational Functional Tester (RFT) Selenium Worksoft Certify Parasoft SOA
Posted 3 months ago
3 - 4 years
5 - 6 Lacs
Pune
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Responsible for origination business through B2B2C partners and ESOP tie ups Providing service support to B2B2C partners & their clients Co-ordinating with internal stakeholders like Operations, Risk & Credit for resolving client issues. Preparing and sharing Business MIS with the respective partners on regular basis Extending transaction level support to Sales team Ensuring timely payouts for B2B2C partners Co-ordinating with HR teams for timely disbursement of ESOP cases Handling ESOP enquiries and ensuring timely closures Required Qualifications and Experience Should have a MBA / Post Graduate Degree. Prior knowledge of LAS Industry a preferable. Should have relevant experience in partner management Should have excellent communication skills along with strong presentation skills. Exceptionally high motivational levels and need to be a self - starter.
Posted 3 months ago
3 - 4 years
5 - 6 Lacs
Pune
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Responsible for origination business through B2B2C partners and ESOP tie ups Providing service support to B2B2C partners & their clients Co-ordinating with internal stakeholders like Operations, Risk & Credit for resolving client issues. Preparing and sharing Business MIS with the respective partners on regular basis Extending transaction level support to Sales team Ensuring timely payouts for B2B2C partners Co-ordinating with HR teams for timely disbursement of ESOP cases Handling ESOP enquiries and ensuring timely closures Required Qualifications and Experience Should have a MBA / Post Graduate Degree. Prior knowledge of LAS Industry a preferable. Should have relevant experience in partner management Should have excellent communication skills along with strong presentation skills. Exceptionally high motivational levels and need to be a self - starter.
Posted 3 months ago
3 - 4 years
5 - 6 Lacs
Pune
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Responsible for origination business through B2B2C partners and ESOP tie ups Providing service support to B2B2C partners & their clients Co-ordinating with internal stakeholders like Operations, Risk & Credit for resolving client issues. Preparing and sharing Business MIS with the respective partners on regular basis Extending transaction level support to Sales team Ensuring timely payouts for B2B2C partners Co-ordinating with HR teams for timely disbursement of ESOP cases Handling ESOP enquiries and ensuring timely closures Required Qualifications and Experience Should have a MBA / Post Graduate Degree. Prior knowledge of LAS Industry a preferable. Should have relevant experience in partner management Should have excellent communication skills along with strong presentation skills. Exceptionally high motivational levels and need to be a self - starter.
Posted 3 months ago
3 - 4 years
5 - 6 Lacs
Pune
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Responsible for origination business through B2B2C partners and ESOP tie ups Providing service support to B2B2C partners & their clients Co-ordinating with internal stakeholders like Operations, Risk & Credit for resolving client issues. Preparing and sharing Business MIS with the respective partners on regular basis Extending transaction level support to Sales team Ensuring timely payouts for B2B2C partners Co-ordinating with HR teams for timely disbursement of ESOP cases Handling ESOP enquiries and ensuring timely closures Required Qualifications and Experience Should have a MBA / Post Graduate Degree. Prior knowledge of LAS Industry a preferable. Should have relevant experience in partner management Should have excellent communication skills along with strong presentation skills. Exceptionally high motivational levels and need to be a self - starter.
Posted 3 months ago
2 - 6 years
4 - 8 Lacs
Hyderabad
Work from Office
S No. Details Description 1 Job Role Responsibility/Designation Associate 2 Location(City/State/Country) Hyderabad/Telangana/India 3 Domain/Vertical BFS-DOP 4 Level/Band ( AA,B1,B2,B3,C1,C2,D1) AA 5 Number of Opening 6 Start Date of Indent / Duration 7 Educational Qualification Graduaate/Post Graduate 8 Professional Qualification if any N/A 9 Skills ( Mandatory) Retail Banking, Fraud Operations 10 Additional Skills 11 Experience 6 months to 2 years 12 About The Role : What youll do as Associate - Fraud Reviewer: Review Transaction alert or case which. Research/Investigate the transaction to determine suspicious or non-suspicious. Good knowledge of risk and fraud in consumer and retail banking sector. Identify and report fraud trends. Provide recommendations supported by data in implementing new fraud alerts and controls. Assist Regulatory Operations, Compliance, and other internal teams with ad hoc requests and additional fraud reviews as needed. What youll bring: 6 months to 2 years of relevant experience in a Fraud or Risk Operations role. Excellent written and verbal communication skills. An investigative curiosity with strong critical thinking skills and the ability to communicate vision across the organization. Self-motivated, organized, and analytical thinker with a desire to thoroughly investigate potentially fraudulent customer behaviour using critical data points. 13 Any Other Remarks 14 Hiring /Contractor or Retainer 15 Shift(Rotational/General) Night Shifts (US Region) / Rotational shifts & Week-Offs 16 Notice Period Immediate / 1 month 17 No of days working 5 days a week / Work-From-Office 18 Security Roles &Responsibilities
Posted 3 months ago
0 - 3 years
2 - 3 Lacs
Mumbai
Work from Office
Dedicated training in all core skills required in the profession, from power dressing to effective Advocacy is conducted for 6 weeks and the Associates are assigned mentors in varied expertise areas for 3 month period before conversion into permanent Associate position There is a horizontal working structure with high autonomy to Associates to choose the cases they want to work on as well as diversify firm portfolio through business and knowledge development
Posted 3 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
36723 Jobs | Dublin
Wipro
11788 Jobs | Bengaluru
EY
8277 Jobs | London
IBM
6362 Jobs | Armonk
Amazon
6322 Jobs | Seattle,WA
Oracle
5543 Jobs | Redwood City
Capgemini
5131 Jobs | Paris,France
Uplers
4724 Jobs | Ahmedabad
Infosys
4329 Jobs | Bangalore,Karnataka
Accenture in India
4290 Jobs | Dublin 2