Senior Programs Project Manager AstroVed

7.0 - 10.0 years

8 - 10 Lacs

chennai

Work from Office

We are seeking a proactive and experienced Programs Project Manager to lead our dynamic Programs Coordination Team and manage the full lifecycle of online programsfrom setup to delivery and post-program support. The ideal candidate is tech-savvy (especially with WordPress-based tools), excels in cross-functional collaboration, is capable of gap analysis and process improvements, and thrives in a fast-paced, spiritually aligned environment. This is not a purely technical role . It requires strong coordination, planning, communication, and leadership skills , along with a deep understanding of executional workflows across teams, tools, and timelines. Key Responsibilities: Program Execution & Coordination Oversee end-to-end delivery of online programs, courses, and live sessions. Coordinate with coaches, teachers, US-based team, CRM, and marketing to ensure seamless execution. Assign and monitor tasks for Program Coordinators, ensuring timelines and deliverables are consistently met. Website, Store & Course Platform Manage day-to-day operations across WordPress, WooCommerce, LearnDash, and BuddyBoss. Ensure timely updates to program pages, course content uploads, call replays, and access settings. Handle store-related tasks such as creating/editing products, updating images, and testing coupon codes. Automation, Communication & CRM Set up and manage automations and campaign flows using ActiveCampaign . Review, coordinate, and optimize program email communications and member segmentation. Manage SurveyMonkey forms, scheduling tools (ScheduleOnce/Calendly), and WhatsApp announcements. Project Ownership & Process Improvement Use project management tools (e.g., Monday.com, Zoho Projects) to plan, assign, and monitor tasks in advance. Anticipate shrinkages or bottlenecks, provide detailed progress reports to management, and recommend course corrections. Conduct gap assessments and implement streamlined SOPs to increase quality and reduce operational delays. Integrate AI tools to improve productivity and workflow automation where applicable. Team Leadership & Stakeholder Management Mentor and guide Program Coordinators to deliver high-quality service and operational support. Act as the central point of contact for internal stakeholders (business owners, teachers, tech and support teams). Manage post-sales service activities, ensuring smooth member experiences and issue resolution. Required Skills & Experience: 7 to 10 years of experience in program/project management, preferably in EdTech, spiritual, or online learning/event environments. Strong working knowledge of WordPress , WooCommerce , LMS (LearnDash) , and BuddyBoss . Hands-on experience with ActiveCampaign , SurveyMonkey , Google Sheets , ScheduleOnce/Calendly , Monday.com/ClickUp , and Zoho Projects . Expertise in gap analysis , SOP development, and leading cross-functional operations. Proven ability to manage distributed teams and prioritize under tight timelines. Excellent communication, problem-solving, and risk anticipation skills. Familiarity with platforms like SoundCloud , Vimeo , and digital media management tools. Preferred Qualities: Strong sense of ownership and urgency a front-runner who takes initiative without waiting for follow-ups. AI-curious and process-oriented , constantly seeking smarter, more efficient ways of working. Familiarity with spiritual or transformational content (preferred, but not mandatory). Self-driven, collaborative, and able to adapt quickly to changing priorities and new challenges. Preferred a candidate who can join immediately or short notice no more than 10 days. How to Apply:Interested candidates should apply directly through this post or send their resume to: arunkumar@astroved.com

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