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0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

The Operations Manager - Collections is responsible for driving collection performance and portfolio recovery across assigned regions. This role involves strategizing and executing collection plans, controlling delinquencies, and ensuring process compliance. The incumbent will monitor daily portfolio health, review team performance, track key metrics, and publish MIS reports. They will also oversee field operations, including FOS management, hiring support, and training initiatives. Strong analytical, people management, and communication skills are essential to optimize efficiency, enhance recovery rates, and deliver a superior client experience. Job Responsibilities: 1 . Managing the portfo...

Posted 1 day ago

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