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3.0 - 5.0 years

4 - 8 Lacs

Chennai

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Performs Fault and Configuration management activities to serve the customer directly or through customer interface, under supervision and following defined procedures. Key Responsibility Areas JOB ROLES AND KEY RESPONSIBILITIES : Executes technical tasks according to defined procedures. Actively develop competences. Position description : - Excellent knowledge and understanding of telecom network and elements.- Detailed understanding of transmission topology, Microwave, fiber and IPRAN technology.- Good exposure and hands on in Marconi, Fujitsu, Alcatel, Philips muxes, Nokia,Ciena DWDMs with detailed analytical understanding of NMS.- Expert Knowledge of OTN /Ethernet and /IP technology being used in Transmission Domain.- Having exposure in remote delivery and field team interactions in troubleshooting and configuration.- Good understanding and troubleshooting exposure of TXN interfaces of Mobile Networks IuB/IuCs ,IuPS ,GB,Abis Ater in TDM and Packet Environment.- Hands-on experience on IPRAN technology and stitched network- Interaction with another cross functional domain like Radio/ Core/ IP- Understanding and knowledge of trouble tickets life cycle and successful closure of tickets to achieve SLA. - Coordination with field team till closure of faults.- Coordination with 3rd party fiber, Infra Provider and Field Team to clear alarms.- Ability to resolve remotely and guide teams on ground.- Perform Change activities as asked by customer- Understand customer requirements and act accordingly in shortest possible time. Behavioral : - Excellent written and verbal communication Skills in English.- Strong interpersonal skills ability to influence and motivate.- Good Documentation Skills, able create, review and update technical data in database. - Good Presentation Skills.- 24X7 availability for team and client.- Should be able to work during off hours as required.- Ability to grasp new technologies quickly.- Should be able to coordinate and motivate team General Abilities : - Excellent working familiarity with NMS tools, Ticketing tools.- A Self-starter must be productive with minimal direction- Ability to work in a fast-paced, technical, cross-functional environment- Good presentation and communication skills. EDUCATION and EXPERIENCE : B- E/B tech. from any reputed university.- 4-8 years experience in relevant field (L2 Expert)

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