1.0 - 5.0 years

0 Lacs

bhopal, madhya pradesh

On-site

As a Technical Support Specialist at IZI, you will play a crucial role in providing top-notch customer service by resolving technical and electronic product queries. Your responsibilities will include: - Handling customer queries via phone, email, or chat, related to technical and electronic issues. - Troubleshooting hardware and software problems, guiding customers through step-by-step solutions. - Logging all customer interactions accurately and escalating complex issues to senior support or engineering teams. - Maintaining up-to-date knowledge of products, features, and new releases. - Providing feedback from the field to the engineering and product teams. - Ensuring high levels of custom...

Posted 1 day ago

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