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10.0 - 11.0 years
10 - 11 Lacs
Delhi, India
On-site
The role is for a seasoned sales individual with experience in B2B selling to Telcos. Experience selling messaging and / or BSS solutions is important. Candidates who have managed Airtel as an account directly will be preferred. The selected candidate would be required to - Effectively manage the existing client relationships for ensuring renewals, generate new business and overall client satisfaction Additionally manage a territory with a mandate to acquire new logos in CSP industry Achieve sales-revenue targets on a quarter on quarter and on an annual basis Drive collections along with company finance and collections teams Build strong relationships with partners - OEM, local partners, consultants as needed to capture new business Work effectively with internal stakeholders (Product, Delivery, Customer Success, Finance, Legal etc.) to achieve required outcome for their clients / deals Ensure overall project governance for key projects working with relevant internal and external teams This is an individual contributor role and the expectation is to work within the larger South Asia team along with technical sales
Posted 1 month ago
3.0 - 7.0 years
5 - 9 Lacs
Mysuru
Work from Office
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3-7 Years of C++ programming language experience. Good Knowledge required on QT. Should be able to design, code independently Preferred technical and professional experience Creative problem solving skills and excellent Communication Skill
Posted 1 month ago
3.0 - 7.0 years
5 - 9 Lacs
Gurugram
Work from Office
As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities includeComprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3-7 Years of C++ programming language experience. Good Knowledge required on QT. Should be able to design, code independently Preferred technical and professional experience Creative problem solving skills and excellent Communication Skill
Posted 1 month ago
4.0 - 6.0 years
14 - 15 Lacs
Noida
Work from Office
Charging Profile Engineer Experience Required: 4-6 Years Location: [Chennai, Bangalore, Hyderabad, Noida, Gurugram"] Notice Period: Immediate / Early Joiner Preferred - 30 Days Job Description We are looking for a highly skilled Charging Profile Engineer with strong technical expertise and telecom domain knowledge to join our team. The ideal candidate should be experienced in deployment, configuration, troubleshooting, and automation within cloud-native environments, with an emphasis on 4G/5G charging, provisioning, and migration. Key Responsibilities - Perform installation, deployment, and upgrades of telecom charging solutions. - Handle CIQ sheet preparation, Helm chart customization, and YAML file generation. - Work on AWS, OpenShift (OCP), CNS, and Kubernetes-based environments. - Configure tariff plans, bundle creation, CL creation, and write RSV for slicing profiles. - Execute Diameter protocol configuration, SS7 protocol support, and handle BSS provisioning tasks. - Deep understanding of SPS charging, 4G/5G call flows, and overall telecom architecture. - Ensure smooth migration planning and tool development for legacy-to-cloud transformations. - Conduct functional (FUT) and non-functional (load/performance) testing. - Automate use case testing and validate service-based charging bundles. - Interface with customers for requirement gathering, implementation plans, and issue resolution. - Prepare documentation and contribute to customer demos and discussions. Must-Have Skills - Deployment, upgrade, and troubleshooting of telecom applications. - Helm charts, YAML, CIQ, Kubernetes, CNS, AWS, OCP. - Strong command over Diameter protocol, 4G/5G call flow, and telecom charging flows. - Experience in tariff configuration, bundle and service creation, RSV writing, and SS7. - Exposure to automation testing frameworks, FUT, and load testing tools. - Excellent communication skills with proven client handling experience. Good to Have - Experience in migration tool development and scripting. - Familiarity with slicing profiles and dynamic service configurations. - Working knowledge of BSS/OSS ecosystem. Qualifications Bachelor s degree in Engineering, Telecommunications, or a related field. 4-6 years of relevant industry experience in telecom charging or network integration roles. Joining Requirement Candidates with immediate availability or short notice will be given priority.
Posted 1 month ago
3.0 - 7.0 years
50 - 60 Lacs
Bengaluru
Work from Office
Employment Type Permanent Closing Date 13 June 2025 11:59pm Job Title IT Tester Job Summary As an IT Tester, you thrive on working with your team to execute on the overall Software testing strategy, helping Telstra to simplify our IT systems, strengthen business resilience and ultimately maximise the value we deliver to our customers. You will be engaged to design and optimise testing opportunities within a variety of workstreams and functional areas across the enterprise. Your continuous learning and improvement mindset and collaboration skills are critical to success in this role, as you continue to build your knowledge and expertise in more complex test environments. Job Description Who We Are Telstra is Australia s leading telecommunications and technology company spanning over a century with a footprint in over 20+ countries. In India, we re building a platform for innovative delivery and engagement that will strengthen our position as an industry leader. We ve grown quickly since our inception in 2019, now with offices in Bangalore and Pune. Focus of the Role As a Quality Engineer - Test Automation, you thrive on working with your team to execute on the overall Software testing strategy, helping Telstra to simplify our IT systems, strengthen business resilience and ultimately maximise the value we deliver to our customers. You will be engaged to design and optimise testing opportunities within a variety of workstreams and functional areas across the enterprise. Your continuous learning and improvement mindset and collaboration skills are critical to success in this role, as you continue to build your knowledge and expertise in more complex test environments. What You ll Do Product Technology - Software Engineering IT develops and maintains Telstras software and IT systems, working on some really cutting-edge technologies. Build next-level test automation suites for UI, APIs, and backend services that integrate seamlessly into CI/CD pipelines. Drive shift-left testing, ensuring bugs are caught before they become production nightmares for all of us. Be a test strategist automation pro optimize frameworks, scale test coverage, and make testing faster and smarter across Telstra. Work side-by-side with developers to bake quality into every stage of the software lifecycle testing isn t a final step, it s part of our Telstra journey! Work with developers to design for testability and enable faster feedback loops across application and process. Analyze test results, provide data-driven insights, and continuously improve automation strategies to developers. Stay ahead of the curve by researching and experimenting with cutting-edge testing tools and techniques and implement which suites Telstra s quality need. About You You have a burning desire to automate everything, always looking for ways to eliminate manual effort and optimize processes through code because if it can be automated, it should be! 3 to 7 years of strong working experience in Software Automation Testing. Hands-on experience in automation testing (Java, Playwright, Selenium, API testing, Appium) and writing test scripts that actually make a difference in cost and performance. A problem-solver who loves debugging, troubleshooting, and making things work better, faster, and smarter. A Continuous learner, eager to grow and make an impact Experience in TDD, BDD, and CI/CD pipelines we test early, we test often! Passion for mentoring developers, helping them write testable, high-quality code at earlier stage. Strong understanding of databases, SQL, and performance testing (JMeter, Gatling or Locust). Familiarity with DevOps, cloud platforms (Azure mostly), and test automation in cloud labs like BrowserStack, Lambda etc. Experience working in an Agile setup and collaborating with cross-functional teams empowering developers and other stack holders on test first approach. A mindset that thrives on continuous learning, innovation, and improvement. Stay on top of emerging tech, introducing innovative testing approaches to make quality engineering smarter across Telstra. What ll Give You Bonus Points You ve run workshops or training to help teams improve their testing game. You ve worked in telecom (OSS/BSS) You know a thing or two about security testing, mobile automation, or contract testing and comfortable talking about those and get hands dirty when needed. You ve dabbled in AI-driven test automation (or are super keen to learn). Experience in performance and load testing at scale. What We Offer Performance-related pay Access to thousands of learning programs so you can level-up Global presence across 22 countries; opportunities to work where we do business. Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births Up to 16 weeks paid paternity leave provided to the non-birthing partners Employees are entitled to 21 paid annual leaves per calendar year Eligible employees are entitled to 12 days of paid sick / casual leave per calendar year Relocation support options across India, from junior to senior positions within the company Receive insurance benefits such as medical, accidental and life insurances If you want to be surrounded by top talent at a company that gives back to the community, apply now! When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
Posted 1 month ago
12.0 - 17.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Service Fulfillment, Application Design, Data Modeling Techniques and Methodologies, Process Improvements Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead process improvement initiatives to enhance service fulfillment- Develop and implement data modeling techniques and methodologies- Design and optimize application architecture Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Fulfillment, Data Modeling Techniques and Methodologies, Process Improvements, Application Design- Strong understanding of IT service delivery processes- Experience in implementing technology best practices- Knowledge of business process architecture principles- Ability to analyze and interpret complex data sets Additional Information:- The candidate should have a minimum of 12 years of experience in Service Fulfillment- This position is based at our Bengaluru office- A BE or equivalent is required Qualification BE or equivalent
Posted 1 month ago
8.0 - 12.0 years
50 - 75 Lacs
Navi Mumbai
Work from Office
Note: Candidate must have 8-10yrs of Hunting experience. Candidates must have strong background in selling Martech, CDP, Analytics, AI, CX, etc. Must have been selling to CBO, CMO, Servicing Head, Care Head, etc. We are only looking for candidates who has sold in at least 2 verticals such as insurance, securities (Capital marketing), lending, Retail banks or NBFC As the Sales Lead of BFSI Business, you: Will create a GTM strategy and plan for company's solutions for retail financial services and build a strong, credible client list for the company. Will be responsible for selling Companies AI for CX and Customer Lifetime Value Management solutions globally, with initial focus in India, the Middle East and South Asia. He/ She will be driving all activities of the Sales Cycle from Identification to Closure and Contracting with support from the Business Head and Global Sales Head. Leverage your relationships and network, and develop relationships with C Level executives of customers. Develop a value-selling pitch specific for the BFSI market Develop opportunity opportunity-specific partner/channel if necessary. You have Minimum 8+ years of experience, selling technology solutions into retail financial services such as Banks, Insurance and Fintech companies in the Middle East and South Asia, including India. Substantial experience in selling enterprise solutions in areas related to Customer Relationship Management, Customer Experience Management, Data Management and Customer Analytics Have a good connection with the CXOs of the major banks and Fintechs in the region The connection to build a good partner network in the pertinent regions Understanding of commercials, contracts and the ability to negotiate sustainably profitable commercial terms and conditions The ability to build a robust BFSI sales team over time Aware and informed about the latest trends of the industry (Artificial Intelligence, Big Data Analytics, Customer Experience, Digital Transformation) Contact: Sam - 7982371791 Email: Sam@hiresquad.in
Posted 1 month ago
15.0 - 25.0 years
2 - 5 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
We are looking for an experienced Telecom Product Architect with expertise in GSMA Open Gateway NaaS system architecture, API integrations, and telecom network solutions. The ideal candidate should have a strong background in 4G/5G core networks, BSS, cloud services, and microservices architectures. Key Responsibilities Lead platform technology and network architecture for Open Gateway initiatives. Drive supplier selection and define technology roadmaps. Identify and prioritize BSS and network capabilities for API exposure. Define API exposure logic and middleware architecture requirements. Lead architecture design solutions for network capability exposure via APIs. Develop new service-level APIs and contribute to industry forums or standardization bodies. Analyze new APIs from industry forums and align them with existing network capabilities. Define and execute test plans for end-to-end testing of Network APIs in lab and production environments. Research and develop solutions for business and product challenges related to telecom infrastructure. Prepare detailed documentation supporting product and service value realization. Conduct market evaluation and testing for API design and vendor selection. Required Skills & Experience Strong knowledge of GSMA Open Gateway APIs and CAMARA standards. Expertise in 4G/5G core network architecture, BSS, and network protocols. Hands-on experience with REST, SOAP, YAML, SWAGGER APIs. Knowledge of microservices, Kubernetes, Docker, and service mesh architectures (Istio, Kafka, API Gateways). Experience in application security, OAuth, multi-factor authentication, and TLS. Understanding of cloud services and telecom network testing tools (iPerf, Nperf, etc.). Excellent communication skills with fluency in English (German is a plus). Preferred Qualifications Bachelor's or Master's degree in Computer Science, Telecommunications, or a related field. 6+ years of experience in service development, telecom products, and network architecture. Experience in application development using HTTP-based APIs. Deep understanding of IMS architecture, software delivery models (Agile, Waterfall), and testing lifecycle. Role: Network Architect Apply now to be part of cutting-edge telecom innovations! ????
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About _VOIS: VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About _VOIS India : In 2009, _VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Role: Experience 2-4 years of experience in software testing, Telecom products, BSS, Siebel CRM, Web Portal/Online products (websites etc.) with at least ISTQB foundation certified. Experience of working in an agile team Experience with test tool JIRA Good knowledge on different testing lifecycles both waterfall and agile Responsibilities Experience working with virtual teams situated across multiple geographies Confidence and capability to travel to Europe intermittently, as required Fluent in English. Delivering results Managing testing in a dynamic environment across large scale transformational programmes. VOIS Equal Opportunity Employer Commitment: VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we'll be in touch!
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
Ranchi, Jharkhand, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - BSS O&M Job Level/Designation Function/Department Technology/ O&M Location Ranchi Job Purpose To handle Active Equipment Operations at field to achieve operational excellence by handling network operation/ SLA KPIs/Faults and taking appropriate actions to maintain the best network uptime. Key Result Areas/Accountabilities To handle 24x7 network operation in the field to achieve uptime 99.9% Coordination with the IP partners for maintain SLA , KPIs and other operational aspects Coordination with SNOC, Central teams to achieve service excellence and improvement of network availability To carry out Preventive and Corrective Maintenances at Cell sites for Electronics and Passive elements deployed by VIL in accordance to the guidelines. Conduct acceptance testing of new sites/hops/nodes to ensure proper implementation in coordination with circle project/TI vendors Support physical activities in relation to different quality improvement initiatives like TRX addition/replacement, height increment, node up-gradation, microwave link restructuring etc. Coordination with other network verticals to monitor and maintain Service affecting KPIs as per SLA Spare and inventory handling at site level, support in RS&R Maintaining all kinds site related documents and time-to-time updating to the circle database repository team Compliance to HSW and WFM KPIs Support for validation of energy, IPF and other cost related parameters at site level Core Competencies, Knowledge, Experience Strong understanding of BSS and MW (Nokia and Huawei ) Hands on experience of handling Nokia and Huawei BSS and MW network elements Ability to influence Infra partners, Govt. and Local agencies, Telecom Vendors and other third party service/goods providers. Effective communications and relationship management Agility and positive attitude Must have technical/professional qualifications B.E/B.Tech./ Diploma with 5+ years of field operation experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
Patna, Bihar, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - BSS O&M Job Level/Designation Function/Department Technology/ O&M Location Patna Job Purpose To handle Active Equipment Operations at field to achieve operational excellence by handling network operation/ SLA KPIs/Faults and taking appropriate actions to maintain the best network uptime. Key Result Areas/Accountabilities To handle 24x7 network operation in the field to achieve uptime 99.9% Coordination with the IP partners for maintain SLA , KPIs and other operational aspects Coordination with SNOC, Central teams to achieve service excellence and improvement of network availability To carry out Preventive and Corrective Maintenances at Cell sites for Electronics and Passive elements deployed by VIL in accordance to the guidelines. Conduct acceptance testing of new sites/hops/nodes to ensure proper implementation in coordination with circle project/TI vendors Support physical activities in relation to different quality improvement initiatives like TRX addition/replacement, height increment, node up-gradation, microwave link restructuring etc. Coordination with other network verticals to monitor and maintain Service affecting KPIs as per SLA Spare and inventory handling at site level, support in RS&R Maintaining all kinds site related documents and time-to-time updating to the circle database repository team Compliance to HSW and WFM KPIs Support for validation of energy, IPF and other cost related parameters at site level Core Competencies, Knowledge, Experience Strong understanding of BSS and MW (Nokia and Huawei ) Hands on experience of handling Nokia and Huawei BSS and MW network elements Ability to influence Infra partners, Govt. and Local agencies, Telecom Vendors and other third party service/goods providers. Effective communications and relationship management Agility and positive attitude Must have technical/professional qualifications B.E/B.Tech./ Diploma with 5+ years of field operation experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
Bhagalpur, Bihar, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - BSS O&M Job Level/Designation Function/Department Technology/ O&M Location Bhagalpur Job Purpose To handle Active Equipment Operations at field to achieve operational excellence by handling network operation/ SLA KPIs/Faults and taking appropriate actions to maintain the best network uptime. Key Result Areas/Accountabilities To handle 24x7 network operation in the field to achieve uptime 99.9% Coordination with the IP partners for maintain SLA , KPIs and other operational aspects Coordination with SNOC, Central teams to achieve service excellence and improvement of network availability To carry out Preventive and Corrective Maintenances at Cell sites for Electronics and Passive elements deployed by VIL in accordance to the guidelines. Conduct acceptance testing of new sites/hops/nodes to ensure proper implementation in coordination with circle project/TI vendors Support physical activities in relation to different quality improvement initiatives like TRX addition/replacement, height increment, node up-gradation, microwave link restructuring etc. Coordination with other network verticals to monitor and maintain Service affecting KPIs as per SLA Spare and inventory handling at site level, support in RS&R Maintaining all kinds site related documents and time-to-time updating to the circle database repository team Compliance to HSW and WFM KPIs Support for validation of energy, IPF and other cost related parameters at site level Core Competencies, Knowledge, Experience Strong understanding of BSS and MW (Nokia and Huawei ) Hands on experience of handling Nokia and Huawei BSS and MW network elements Ability to influence Infra partners, Govt. and Local agencies, Telecom Vendors and other third party service/goods providers. Effective communications and relationship management Agility and positive attitude Must have technical/professional qualifications B.E/B.Tech./ Diploma with 5+ years of field operation experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 month ago
5.0 - 7.0 years
0 Lacs
Muzaffarpur, Bihar, India
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Member - BSS O&M Job Level/Designation Function/Department Technology/ O&M Location Muzaffarpur Job Purpose To handle Active Equipment Operations at field to achieve operational excellence by handling network operation/ SLA KPIs/Faults and taking appropriate actions to maintain the best network uptime. Key Result Areas/Accountabilities To handle 24x7 network operation in the field to achieve uptime 99.9% Coordination with the IP partners for maintain SLA , KPIs and other operational aspects Coordination with SNOC, Central teams to achieve service excellence and improvement of network availability To carry out Preventive and Corrective Maintenances at Cell sites for Electronics and Passive elements deployed by VIL in accordance to the guidelines. Conduct acceptance testing of new sites/hops/nodes to ensure proper implementation in coordination with circle project/TI vendors Support physical activities in relation to different quality improvement initiatives like TRX addition/replacement, height increment, node up-gradation, microwave link restructuring etc. Coordination with other network verticals to monitor and maintain Service affecting KPIs as per SLA Spare and inventory handling at site level, support in RS&R Maintaining all kinds site related documents and time-to-time updating to the circle database repository team Compliance to HSW and WFM KPIs Support for validation of energy, IPF and other cost related parameters at site level Core Competencies, Knowledge, Experience Strong understanding of BSS and MW (Nokia and Huawei ) Hands on experience of handling Nokia and Huawei BSS and MW network elements Ability to influence Infra partners, Govt. and Local agencies, Telecom Vendors and other third party service/goods providers. Effective communications and relationship management Agility and positive attitude Must have technical/professional qualifications B.E/B.Tech./ Diploma with 5+ years of field operation experience. Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 month ago
4.0 - 9.0 years
11 - 15 Lacs
Gurugram
Work from Office
0px> Who are we? In one sentence This is a hands-on position for a motivated and talented innovator. The Data Scientist performs data mining and develops algorithms that provide insight from data. What will your job look like? You will be responsible for and perform end-top-end data-based research. You will craft data mining solutions to be implemented and executed with alignment to the planned scope and design coverage and needs/uses, demonstrating knowledge and a broad understanding of E2E business processes and requirements. You will define the data analytics research plan, scope and resources required to meet the objectives of his/her area of ownership. You will identify and analyze new data analytic directions and their potential business impact to determine the accurate prioritization of data analytics activities based on business needs and analytics value. You will identify data sources, supervises the data collection process and crafts the data structure in collaboration with data experts (BI or big-data) and subject matter and business experts. Ensures that data used in the data analysis activities are of the highest quality. You will construct data models (algorithms and formulas) for required business needs and predictions. You will present results, including the preparation of patents and white papers and facilitating presentations during conferences. All you need is... Ph.D. in Computer Science, Mathematics or Statistics 4 years experience in tasks related to data analytics Knowledge of telecommunications and of the subject area being investigated - advantage Knowledge in the product (ACC or other) application knowledge and configuration knowledge Knowledge in BSS, billing, Telco and the business processes Familiarity in the Telco Networking - mobile, landline, cable TV, Internet knowledge in Oracle SQL Why you will love this job: You will ensure timely resolution or critical issue within the agreed SLA. This includes creating a positive customer support experience and build strong relationships through problem understanding, presenting promptly on progress, and handling customers with a professional demeanour. You will be able to demonstrates an understanding of key business drivers and ensures strategic directions are followed and the organization succeeds We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
Posted 1 month ago
4.0 - 11.0 years
6 - 13 Lacs
Bengaluru
Work from Office
Department Overview You will be part of a multi-disciplined project team dedicated to working on the design and delivery of complex mission-critical voice and data systems. The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers. You will work in the post-sales phases of projects as well as support multiple projects in parallel, depending on size and complexity. Job Description The Deployment Engineer role will form part of multi-disciplined project teams to design and deliver voice and data systems. The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers. The Deployment Engineer will work in the post-sales phases of projects and may support multiple projects in parallel, depending on size and complexity. The Deployment Engineer role can operate at different levels within the organisation and/or projects. The level of the role will be determined by the size and complexity of the project or activity, as well as the level of the individual within the organisation. Main duties: Perform end-to-end deployment IP plan and develop communication and services that satisfy the requirements of the customer, end users, and operator Responsible for all customer-facing technical aspects from the conceptual phases through to system implementation. Manage and support communication between internal engineering departments and the customer Undertake the generation of system documentation and equipment lists using relevant tools and processes. Undertake presentations of technical solutions and services to customers, project teams and management. Work together with project managers to help track progress, decisions and changes. The scope of responsibility for a Deployment Engineer role will include the types of activities listed below; Validating the client s needs & requirements against pre-sales design and Architecture Scope Perform detailed design and scope review Design reviews in accordance with the Technical process. In general a Deployment Engineer should strive for the following; Maintaining an excellent working knowledge of IP & Transmission design, Motorola s public safety applications, solutions and services as well as emerging trends within the industry. Proactive approach to knowledge sharing and supporting colleagues to enhance both individual and group competencies. Key Stroke Mops, IP Plans and basic Automation Generation of system-specific technical documentation to project quality standards and processes Working with product groups & 3rd Parties to ensure equipment and sub-systems are available to meet project requirements and timescales. Requirements Management. Providing technical support for the deployment of the project Timely detection and resolution of deviations from the design. Participating in project reviews and identifying risks, issues and lessons learned Adhering to applicable processes and maintaining accurate records. Ensuring systems meet quality and security standards. Management and closure of open technical issues to the customer s satisfaction. Proactively reporting back into the organisation and escalating where appropriate. Developing and/or executing test strategies and plans to ensure the solution(s) work as designed and requirements are fulfilled. Basic Requirements Basic Requirements Graduate engineer from an accredited college or university in Telecommunications, Computers, Electronic Engineering, or a related discipline. Demonstrated results are typically associated with an individual who has an good understanding in a technical field. Additional qualifications in the IT sector are a strong plus, e.g. CCNA, EX200, Networking Language - English (fluent) The following skills are considered an advantage: IP & Transmission design/ implementation Secure remote access solutions (IPsec, SSL, VPN) Implementation of virtualization technologies (VMware, KVM) Administration of Windows and Linux OS Experience in complex project integration, including interface definition Strong background in communications solutions and applications and architectures Good communication skills and confidence to present solutions to customers/users The following skills are considered desirable: Knowledge of relevant communication standards - for example Mission-Critical Push-to-Talk (MCPTT) and LMR Understanding of LTE technology Understanding of container virtualization with Docker SW Good understanding of leading industry OSS/BSS applications, including CRM, customer portals, network fault management and performance management, data warehouses and business intelligence tools The role requires the flexibility to travel both within and outside the region. Travelling time is Also, to reward your hard work you ll get: Competitive salary package Medical Insurance Life insurance Employee Stock Purchase Plan Flexible working hours Strong collaborative culture Comfortable work conditions Travel opportunities Travel Requirements Under 25% Relocation Provided Domestic Position Type Experienced
Posted 1 month ago
5.0 - 9.0 years
14 - 19 Lacs
Gurugram
Work from Office
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like Own and manage the product backlog for one or more telecom BSS solutions or digital products. Translate business and customer needs into epics, features, and user stories with clear acceptance criteria. Prioritize features based on business value, customer impact, and technical feasibility. Collaborate with business analysts, solution architects, developers, and testing to ensure end-to-end understanding and delivery of solution requirements. Lead scrum ceremonies (planning, reviews, backlog grooming) and ensure alignment between delivery teams and business priorities. Act as a BSS domain or digital champion ensuring consistency, quality, and innovation across all product releases." " All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
Posted 1 month ago
10.0 - 18.0 years
25 - 40 Lacs
Bengaluru
Work from Office
If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations from the job: Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry Required Domain Knowledge: B2B / B2C L2O Journey, specifically Order Capture or ePOS or eCommerce Experience in designing Order Capture capabilities as part of Customer Sales Journey Knowledge of Eligibility Checks, Product Configuration, Pricing, Payments, Customer Agreements Knowledge of Integration frameworks and APIs Technical Knowledge: Understands Product catalogue modelling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix Understanding of Sales Order structure & operations Understanding of product instance life cycle and operations Promotion & discount configuration & management, contract Understanding of Device Sale Models, Appointments, Instalment Plans Having experience in analysing the internal & external integration points and design, IA analysis. Experience in creation of System Processes using Visio or other UML Tools Knowledge of PL/SQL , Java Knowledge of Agile / Waterfall Methodologies Good to have: Basic Knowledge of web technologies Design experience on eCommerce applications Key features in Point of sale journey Knowledge in Omni-channel, Multi-channel flow Marketing Catalog integration Understanding of RESTful web services, Single Page Application deployment, Micro services Relevant Experience: Min. Bachelor's degree or equivalent combination of education and experience; IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Roles and Responsibilities Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry
Posted 1 month ago
7.0 - 11.0 years
11 - 16 Lacs
Hyderabad
Work from Office
Overview We are seeking a highly skilled and experienced professional to lead our architecture team. The ideal candidate will have a strong background in the IT industry, with extensive experience in the telecom domain and transformation/migration projects. This role requires excellent leadership, technical, and communication skills to manage complex IT projects and ensure client satisfaction. Responsibilities ArchitectureDesign and implement end-to-end IT solutions, including OSS/BSS applications, networks, and digital transformation/migration projects. Stakeholder ManagementEngage with clients, gather requirements, and finalize project scope. Maintain strong relationships with stakeholders and ensure their expectations are met. Technical LeadershipProvide technical and functional guidance to the delivery team. Oversee the development, integration, and deployment of IT solutions. Risk ManagementIdentify potential project risks and issues early. Develop and implement mitigation strategies to ensure project success. Quality AssuranceImplement and maintain quality assurance processes to ensure deliverables meet required standards and client expectations. Process ImprovementContinuously seek opportunities for process improvements and implement best practices to enhance project delivery and customer satisfaction. Experience with working in NSA (North Star Architecture) solutions and digital BSS/OSS platforms. Hands-on experience in pre-sales, proof of concept, solution design, development, migration planning, risk analysis, and service transition. Experience in supporting legacy migration and modernization strategies, digital transformation roadmaps, and 5G architecture.
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Chennai
Work from Office
Overview Prodapt Solutions is looking for a Business Analyst with telecom domain experience. *Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Enterprise or End to End VPN service for Enterprise, Non-Terrestrial Network, Cloud PBX stacks. *Should have solid understanding on different Service Fulfilment journey metrics. *Should have solid understanding of different BSS and OSS applications that support Lead to Cash journey. *Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. Responsibilities *Following OSS/BSS applications knowledge is mandatory - CRM, Product Catalog, Order Orchestration, Inventory management (Service inventory/Physical inventory), Provisioning & Activation system, Element Management System, Engineering workflow management. *Following Network OSS applications knowledge is desirable - Network Monitoring System, Test & Diagnostics application, Network performance management (monitoring, collecting data, reporting), Incident and Change management system. *Good knowledge on different CRM/BPM systems is mandatory. Knowledge on SalesForce, SNOW is desirable. *Should be able to evaluate internal functions, systems, business strategies and IT processes to find improvements that support Telco service provider’s future CRM strategies and goals. *Ability to use telecom, IT and enterprise architecture best practice methodologies, processes, functions, and data maps. *Technical specialist skills in software design and implementations, with experience of cloud and on-premises systems architecture *Accountable for ensuring project delivery of multi-domain BSS/OSS solutions. Ability to define and articulate complex architectures to non-technical stakeholders. *Produce and support the production of High Level Designs, Low Level Designs, test plans, Deployment Guidelines and TTO`s. *Work in cross-functional delivery teams including partners and vendors to support delivery throughout the delivery lifecycle and ensure solutions are delivered into production on time and meet the operational acceptance criteria. *Work closely with Network Design, Systems Development, Testing team, E2E Solution Architects, Operations teams. *Knowledge on APIs, Frameworx, Microservices, UML, TOSCA, NetConf/YANG, CI/CD, REST/Webservices, JSON, Postman, Agile Development is needed. *Knowledge on P/S/R catalog and specifications is desirable. Ability to work with stakeholders to create and define problem statements and root cause analysis Create and gather requirements from stakeholders, draw process diagrams, write user stories, ensuring documentation is complete, understandable, and unambiguous Validation of the documentation with stakeholders Capture and report back essential information from meetings Familiar with Agile principles and in using JIRA or ServiceNow SPM tool knowledge Use of collaboration and presentation tools like Mural Minimum Educational LevelBachelor Degree Min Experience (Years):5 Max Experience (Years):12
Posted 1 month ago
5.0 - 10.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Overview *Need Telecom Solution Architect/Digital Solution Designer with telecom domain experience. *Should have hands-on in Service Assurance journey - Processes and Systems for Cellular Mobile service for Retail customers *Should have solid understanding on different Service Assurance journey metrics. *Should have solid understanding of different BSS OSS applications that support Service Assurance Journey *Should have solid understanding of Billing & Rating *Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. *Should have expertise in: **Designing multi-channel Enterprise solutions among BSS/OSS domains with in-depth knowledge in Network monitoring system, Fault Orchestration/Incident Management system, Test & Diagnostics system, Billing & Rating system, Provisioning & Activation system, Service Inventory, CRM, Field Engineering Management system, OmniChannel implementations, Network performance management system, TMForum Open APIs, Intelligence platforms etc **Knowledge on Event/Data driven architecture, micro service framework and API integration **Experience in designing enterprise systems in BSS/OSS Responsibilities Mandatory to have excellent understanding of Telecom Domain, and experience of Consulting / Solution Design / Solution Architecture for Telecom Solutions (Products and Services development). Ability to analyze Telco processes, simplify them and develop solutions in alignment with architecture principles. Experience in working with business and application teams to collect requirements and deliver solutions. Experience in BSS/OSS is must, at least 5+ Years. Understands Open API or TMF API specification or API based integration with partners Define L2/L3 data model using reference data architecture like SID Developing micro services-based architecture TMF - open digital architecture or similar framework to develop channels architecture Experience of using modelling tools for architecture development As a Telecom Domain expert, you will be required to seek out the best ways to improve business processes and effectiveness through technology, strategy, analytic solutions. Brings in strong knowledge in the telecom domain, and having working experience across Business and Technology Roles, across B2B and B2C businesses. Experience with Business Analysis, Business Process Re-engineering, E2E Solution Design / Component or System Design / Solution Architecture, in Telecom OSS / BSS domain is required. Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs. Understanding of Technology Landscape such as E2E OSS & BSS, Microservices based Architecture, RPA, Service Assurance, Billing, and Invoicing for B2C business. Should have a business focus, and an equal understanding of IT/Technology enablement, so as to be able to align the business goals/objectives to the IT delivery. Good experience in data modelling and integration patterns. Has good understanding of frameworks relevant for Telecommunications domain (for e.g. eTOM, SID, TAM, ITIL, ODA) Able to understand and translate business requirements, and working with product / technical and operations teams to help design and build new Products and Services Able to conduct workshops and design thinking sessions, to understand IT Process / Technology / Architecture and existing OSS/BSS implementations. Able to deliver intelligent business insights through translation of reports and analytics. Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc. and their mapping to OSS systems is an added advantage. Conduct proof-of-concept (POCs) for requirements. Good communication and Presentation skills. Good to have Understanding of autonomous networks and closed loop automation Knowledge of Architecture design methodologies and Industry reference frameworks – TOGAF etc. – with a clear demonstration of the deliverables created as a result of applying the framework Knowledge of 5G & IoT Experience in any of the COTS products Experience in Network optimization techniques Understanding of intelligent applying across OSS land scape Experience of working on network technologies Knowledge of DevOps and open-source tools Experience in any one of the programming languages - Java or Python Experience in any one of the DB technologies - Oracle, MySQL, Postgres, Cassandra Working with development teams and product managers to build software solutions/web applications Bachelor's degree (in any field) is mandatory. MSc/BE /Masters with specialization in IT/Computer Science is desired. Atleast 5 years of work experience. Adaptability and experience working in multi-channel delivery projects is preferred.
Posted 1 month ago
5.0 - 10.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Overview *Need Telecom Solution Architect/Digital Solution Designer with telecom domain experience. *Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Retail customers *Should have solid understanding on different Service Fulfilment journey metrics. *Should have solid understanding of different BSS/OSS applications that support Lead to Cash journey. *Should have strong understanding of different Channels, Product Catalog, Order Orchestration, Provisioning & Activation *Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. *Should have expertise in: **Designing multi-channel Enterprise solutions among BSS domains CRM, Order Management, BPM, OmniChannel implementations, TMForum Open APIs , Catalog, Intelligence platforms etc **Knowledge on Event/Data driven architecture, micro service framework and API integration **Experience in designing enterprise systems in BSS Responsibilities Mandatory to have excellent understanding of Telecom Domain, and experience of Consulting / Solution Design / Solution Architecture for Telecom Solutions (Products and Services development). Ability to analyze Telco processes, simplify them and develop solutions in alignment with architecture principles. Experience in working with business and application teams to collect requirements and deliver solutions. Experience in BSS/OSS is must, at least 5+ Years. Understands Open API or TMF API specification or API based integration with partners Define L2/L3 data model using reference data architecture like SID Developing micro services-based architecture TMF - open digital architecture or similar framework to develop channels architecture Experience of using modelling tools for architecture development As a Telecom Domain expert, you will be required to seek out the best ways to improve business processes and effectiveness through technology, strategy, analytic solutions. Brings in strong knowledge in the telecom domain, and having working experience across Business and Technology Roles, across B2B and B2C businesses. Experience with Business Analysis, Business Process Re-engineering, E2E Solution Design / Component or System Design / Solution Architecture, in Telecom OSS / BSS domain is required. Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs. Understanding of Technology Landscape such as E2E OSS & BSS, Microservices based Architecture, RPA, Service Assurance, Billing, and Invoicing for B2C business. Should have a business focus, and an equal understanding of IT/Technology enablement, so as to be able to align the business goals/objectives to the IT delivery. Good experience in data modelling and integration patterns. Has good understanding of frameworks relevant for Telecommunications domain (for e.g. eTOM, SID, TAM, ITIL, ODA) Able to understand and translate business requirements, and working with product / technical and operations teams to help design and build new Products and Services Able to conduct workshops and design thinking sessions, to understand IT Process / Technology / Architecture and existing OSS/BSS implementations. Able to deliver intelligent business insights through translation of reports and analytics. Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc. and their mapping to OSS systems is an added advantage. Conduct proof-of-concept (POCs) for requirements. Good communication and Presentation skills. Good to have Understanding of autonomous networks and closed loop automation Knowledge of Architecture design methodologies and Industry reference frameworks – TOGAF etc. – with a clear demonstration of the deliverables created as a result of applying the framework Knowledge of 5G & IoT Experience in any of the COTS products Experience in Network optimization techniques Understanding of intelligent applying across OSS land scape Experience of working on network technologies Knowledge of DevOps and open-source tools Experience in any one of the programming languages - Java or Python Experience in any one of the DB technologies - Oracle, MySQL, Postgres, Cassandra Working with development teams and product managers to build software solutions/web applications Bachelor's degree (in any field) is mandatory. MSc/BE /Masters with specialization in IT/Computer Science is desired. Atleast 5 years of work experience. Adaptability and experience working in multi-channel delivery projects is preferred.
Posted 1 month ago
10.0 - 16.0 years
25 - 40 Lacs
Hyderabad, Pune, Gurugram
Work from Office
Job Description General purpose of position: Essentially, the work will be around conducting requirement analysis, preparing and tracking delivery of high level and detailed solution designs. It will require candidate to understand and analyze client business operations and work on impact analysis on to-be or already deployed NC product stack. The candidate is expected to provide solution options that deliver value to the client and will be responsible for high quality assurance of his work products. Skills and abilities: The incumbent must have the ability and orientation to work on simple to complex solutions with high degree of quality and accuracy. Strong expertise in requirements management processes, including standard tools and techniques such as facilitated meetings, use cases, mapping documents, models and other requirements management tools Applied knowledge of different data interchange formats and Telecom APIs is a must, especially covering the following: Should be able to read JSON, XML structure/documentation. Hands on experience on UML Diagrams like (Sequence, Component Architecture, and ER etc.) Experience in File based, Web-Service based, and Messaging Based Integration. Basic Knowledge of FTP, REST/SOAP, Queue Concepts. Excellent written and verbal communication skills. Process oriented. Ability to learn new processes and willingness to apply the learning. Ability to meet occasionally tight deadlines, proactive and committed to excellence in providing results Highly Self-motivated and able to work independently with limited supervision Basic knowledge and understanding of SQL, object data model Minimum Education and Experience: People with experience in Business Analysis in Telecom BSS processes and in IT and not just limited to documentation of functional aspects Graduates and Post graduates with excellent academics. Prior telecom experience is mandatory. Skills: E2E Solutioning, eTOM, TMF Open Api, Digital Transformation Roles and Responsibilities Major duties and responsibilities: Understand end to end telecom processes around Customer acquisition, CIM, POC, Ordering etc (End to End Telecom BSS experience/knowledge required) Understand catalog configuration and Integration processes involved in telecom around Customer Data, Billing and Payments Data, Resource Inventory and provisioning systems. Analyze the integration data sources including the Interface agreements involved in the integration with third-party/external systems. Conduct detailed business analysis and prepare designs for various stages for development and implementation projects as telecom subject matter expert; Consolidate various inputs and data from multiple sources to create and modify solution options. Perform through quality assurance on documents to ensure consistency and quality. Keep in touch with the newest technologies and trends in the telecommunications industry Manage client engagement through written and verbal communication throughout the scoping, analysis and design delivery stages.
Posted 1 month ago
6.0 - 8.0 years
6 - 8 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
OSS/BSS Solution Designer 6+ years of relevant work experience in Telecom Should be familiar with BSS, OSS business processes Has working knowledge in any one of the OSS/BSS COTS/home-grown products. Good understanding of the TMF processes Experience with software technologies, Service Oriented Architecture, enterprise architecture tools, and workflow and business process management Strong written and verbal communication skills. Qualification OSS/BSS Solution Designer 6+ years of relevant work experience in Telecom Should be familiar with BSS, OSS business processes Has working knowledge in any one of the OSS/BSS COTS/home-grown products. Good understanding of the TMF processes Experience with software technologies, Service Oriented Architecture, enterprise architecture tools, and workflow and business process management Strong written and verbal communication skills.
Posted 1 month ago
1.0 - 6.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Req ID: 295600 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). Domain Years of Experience Global End User Services Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. 2-3 years of industry experience. 12 months in the current grade is a
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Req ID: 325214 We are currently seeking a Helpdesk Associate - L1 technical guidance to join our team in Bangalore, Karntaka (IN-KA), India (IN). Required. Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window
Posted 1 month ago
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