177 Bss Jobs - Page 7

For BSS , OSS Skills Required: E2E Java/J2EE, SQL OOPS (ORM) BPMN Tools, HLD and LLD TMFORUM (ODA/ETOM/SID) Database Model Designs UML Modeling, ARIS Modeling, TMForum Frameworks, JPA/JPQL, SVN Version Control Modeling Standards (e.g., OMG, MDA)

Network diagrams, Telecom Domain BSS, Network Architecture, 5G RAN. Software Developer Java/J2EE, Database design, HLD and LLD. TMFORUM standards (ODA/ETOM/SID). Experience working with BPMN tools TELECOM SOFTWARE DEVELOPEMENT

Job Overview We are seeking an experienced Test Manager to lead End-to-End (E2E) Testing for telecom projects. The ideal candidate will have: A strong background in Telecom Domain . Experience in BSS/OSS systems, Networking Protocols , and Telecom Architectures . Hands-on experience leading teams of 20+ members across multiple engagements . Expertise in Test Strategy, Automation, and KPI Reporting . Key Responsibilities Manage TCOE (Testing Center of Excellence) for assigned projects. Lead E2E test execution across BSS, OSS, CRM, Billing, Provisioning, and Network components. Create and implement Test Strategy, Test Plans , and Automation Frameworks . Drive Test Automation Initiatives using tools like Selenium, UFT, Tosca, AccelQ . Collaborate with stakeholders for Sprint Planning, Risk Mitigation , and Test Execution . Define KPIs, Success Metrics , and Test Reports . Manage team performance and drive continuous improvements . Communicate regularly with customers and stakeholders. Skills Required 5+ years of experience managing 20+ member teams . Strong knowledge of Telecom Testing (BSS/OSS). Hands-on experience with Test Automation Tools (Selenium, UFT, Tosca, AccelQ). Experience with ALM Tools (Jira, Microfocus, Test Rail). Expertise in Agile, DevOps, TDD, BDD methodologies . Excellent communication and stakeholder management skills . Ability to define KPIs, Success Metrics , and optimize test processes. Good to Have Certifications like ISTQB or TM Forum (eTOM, TAM, SID) . Knowledge of Open-Source Tools and Frameworks .

This role is to work as a E2E Solution Design Professional as part of our Solution and Architectural Design Function If you have experience of working as a Solutions Designer or have the transferrable skills and capabilities to perform in the role we would love to hear from you! Openings & Joining Immediate Work location Pan India Technology Stack Ciena BP (SOM Architecture), APIGEE Gateway, Velocity, TM Forum API, Service Design, Provisioning and Activation Responsibilities Take overall responsibility of requirements clarification and solution design of reusable solutions, with an intention to converge onto the target IT architecture defined for Enterprise/WS Lead a virtual cross functional team of n/w solution designers, component designers and process designers to plan and deliver the E2E OSS Solution designs assigned to you Take responsibility of the implementation of a solution in collaboration with a matrixed team of delivery managers, system designers and developers, testers To ensure reusable solution patterns are aligned to architectural guardrails and baselined on the designated cenral repository for reference and re use To own and manage the solution designs in her/his respective domains through various delivery modes (viz waterfall/agile) Applies technical expertise to design and develop reusable solution patterns focussed on the respective domain Accountable for solution design conforms to the standard Global architectural principles and OPEN API frameworks Creates, owns and implements the technical solutions and inputs into the roadmaps for the respective domain Liaises with Network designers and business stakeholders, program managers ensuring business needs are met through assurance of the design To work with respective delivery and engineering teams and colleagues across BT to ensure projects are successful Desired skills & experience Should have deep knowledge of at least one telecommunication related technology covering either of the following areas: HE/MEAS/Broadband Should have prior hands on experience on designing end to end solutions in the Telecommunications service domain Should have good knowledge of eTOM or ITIL or similar standards in the telecoms space Showcased expertise on a project or a specific piece of work Made decisions in ambiguous situations using incomplete information or differing opinions (eg unclear deliverables) From Ravi Meenakshi which is received from Shirdhar Pai 1 Will be responsible for Network OSS Design specially in Infrastructure Plan & Build, Inventory, Business Process & Workflow Automation, Activation, Orchestration and Fulfillment 2 Will define OSS Solution for IP/MPLS, Access, Transmission Networks, and SDN/NFV based converged network Will Drive E2E Solution Design for BT Critical Programs like GWAN, HE, WMC, MEAS, Dynamic Infrastructure Automation etc Focus area will be network OSS fulfilment & planning domains, specifically Logical & Physical Resource Plan & Build and inventory management areas of Networks Will drive how OSS and BSS interwork E2E to support digital transformation and transformation in the Customer user experience Will drive Telecom technologies and standards such as BPMN, CI/CD, NetDevOps etc in Digital OSS transformation Will be hands on person who will define OSS Solution design and holds expertise inwriting functional specification, system & interface specification, HLD and Detailed design for OSS systems as required Will define Network OSS solution for network technology & devices from Nokia, Cisco, Ciena, Huawei, Adva etc Experienced in writing the YANG and TOSCA Templates (Design as Code)

Lead and manage transversaly all the India-based OINIS IT operational team and responsible for Business Intelligence to ensure smooth operations and service delivery. Serve as the main bridge between the India-based teams and OINIS IT leadership and business lines, ensuring alignment on strategic objectives, operational goals, and priorities Work closely with OINIS IT leadership to identify and address any gaps or challenges in service delivery and performance Collaborate with stakeholders from all parts of OINIS to gather and prioritize requirements, fostering and maintaining transversal interlocks as efficient as possible Monitor and report on the operational performance of OINIS IT teams in India, implementing necessary actions to resolve any issues and enhance productivity Drive continuous improvement initiatives to optimize processes, reduce costs, and increase service quality for internal stakeholders Ensure adherence to OINIS IT policies, procedures, and best practices during the implementation of IT projects Maintain a proactive approach to identify potential system risks, security vulnerabilities, and service interruptions, ensuring the India teams are equipped to respond quickly and effectively Act as a liaison between the India OINIS IT teams and OINIS IT, providing status updates and gathering feedback on IT-related matters Assist in identifying India cost-saving opportunities and ensuring resources are utilized effectively Collaborate with HR and finance teams to manage staffing, budgeting, and other administrative functions related to the India OINIS IT teams Oversee talent acquisition strategies for India-based OINIS IT teams, ensuring recruitment aligns with departmental needs and business objectives Ensure ongoing professional development and training programs for team members to enhance their skills, knowledge, and capabilities in the OINIS IT domain Oversee the management and optimization of the Business Intelligence (BI) platform using Power BI to support data-driven decision-making across the organization. Responsible for overseeing the development, integration, and governance of BI platforms, particularly Power BI, ensuring data quality, security, and alignment with business objectives Ensure that Power BI reports, dashboards, and data models are aligned with business needs and provide accurate, timely, and actionable insights to key stakeholders\\ Collaborate with business users to define and refine BI reporting requirements, ensuring the BI platform supports organizational goals and key performance indicators (KPIs). Oversee the development and deployment of Power BI reports and dashboards, ensuring consistency, security, and quality of data visualizations Ensure data governance, security, and compliance standards are upheld within the Power BI environment Knowledge And Abilities Knowledge on Phyton, Java, BPMN, Lowcode, enterprise architecture, Open Digital Architecture Understanding of the industry, organizational trends, and the specific domain in which the product/project operates Ability to lead and manage teams fostering collaboration between analysts, developers, business stakeholders, and leadership Coaching and mentoring abilities to build strong teams, help develop their skills, and ensure team members are aligned with organizational goals Conflict resolution skills, ensuring teams work effectively in a cross-functional and potentially cross-cultural environment Familiarity with Agile principles and practices using frameworks like Scrum or Kanban for iterative development and deployment Ability to think strategically with strong problem-solving skills Clear and concise communication skills Business Intelligence Concepts, knowledge of BI architectures, including integration of data from multiple sources, data governance, and ensuring data quality across the platform Proven ability to translate insights into actionable recommendations that drive business decisions and improve performance. Familiarity with data visualization principles and the ability to present data in clear, impactful ways that support decision-making. Ability to make informed decisions quickly, considering various factors such as risks, dependencies, and constraints Aptitude to identify issues, analyze problems, and propose effective solutions to overcome obstacles in product/project development Experience with other BI tools (e.g., Dataiku, Qlik) is beneficial, but Power BI expertise is essential. Education, Qualifications, Certifications, And Experience Bachelor s / Master s Degree in a relevant field (such as an MBA in Information Technology, or a Master s in IT Management) is preferred but not required Bachelor s / Master s degree in business Intelligence, Data Analytics, Information Technology, Computer Science, or a related field is highly preferred but not required Leadership experience: Managing BI teams or cross-functional teams in a BI context, and liaising with stakeholders from other business units to ensure that BI solutions meet business needs Minimum of 8-10 years of experience in IT, with at least 5+ years focused on Business Intelligence, reporting, and data analytics Strong understanding of Business Intelligence concepts (e.g., data modeling, reporting, dashboards, analytics) and how they align with business strategy and decision-making ITIL Foundation (or higher)

Join our Team About this opportunity The Portfolio Operations Manager s main responsibility is to proactively support the goal of Portfolio Operations unit to reach both short term and long-term strategic investment targets and results of SA BOS Portfolio. What you will do Support and review investment allocations in products/solutions based on P&L input received from Head of BOS Portfolio and Head of Portfolio Operations! Support Head of Portfolio operations prepare forecast directive input in collaboration with other units in SA BOS and product domain heads. Support Strategic planning activities as required! Support and coordinate with finance controller and provide inputs related to investment allocations. Review monthly period end closing reports and consistency to directives and forecasted run rate and support corrective actions when needed. Tracking of Key Performance Indicators (KPIs) with respect to roadmap predictability, exposure time of roadmap etc for each product/solution in SA BOS Portfolio Analyse and propose cost saving initiatives/cost efficiencies to improve return on investments and ensure financial targets are met. Govern meetings to supervise 3PP License cost investments Supervise Efficiency and Quality of product delivery and strive for improvements and cost efficiency Review roadmap features, delivery status of product releases and assess risks in roadmap commitment Review assignment of Business Value per release Supervise and handle incoming change requests and impact on investments. You will bring Master or Bachelor degree in software engineering, computer science or similar. 1. Excellent interpersonal and communication skills and be able to interact with people at all levels. 2. Sound understanding of Portfolio s vision, business objectives, products, solutions and services. 3. Understand the processes within product management framework, strong financial knowledge in particular project budgeting, Project Management Competences, MRD workflow 4. Familiar with usage tools like FPT, PPC, Jira,3DX, Power BI and OSS,BSS domain knowledge 5. Customer focused, E2E focus, sees the big picture, can get things done no matter what, with agility and speed 6. Self-motivated, with positive attitude and drive to solve problems and expand knowledge. Why join Ericsson? At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Chennai Req ID: 763382

About Skylo Skylo is a global Non-Terrestrial Network service provider based in Mountain View, CA, offering a service that allows smartphone and IoT cellular devices to connect directly over existing satellites. Skylo s direct-to-device service is now live on millions of activated devices across five continents, with more than 60 million square kilometers of coverage, in partnership with multiple satellite operators, mobile network operators (MNOs), Tier-1 chipset makers, and OEMs. Devices connected over satellite are managed and served by Skylos commercial NTN vRAN, featuring a 3GPP standards-based cloud-native base station and core. Skylo provides anywhere, anytime connectivity solution that seamlessly roams between terrestrial and satellite networks. Our focus is on enabling connected services for people outdoors and connected workflows across three main verticals: mass-market consumer devices, automotive, and industrial IoT. This role is located at Bangalore, India where we are onsite at least 3 days a week in the office. Summary Of How You Will Impact Skylo Skylo is hiring a Head of OSS/BSS to help fulfill Skylo s mission of making satellite connectivity available to all. This individual will be leading the strategy, development, implementation, and optimization of Operations Support Systems (OSS) and Business Support Systems (BSS) within the organization. This role ensures seamless service delivery, operational efficiency, and customer experience enhancement by managing and integrating key telecom and IT systems, such as provisioning, billing, customer relationship management (CRM), network management, and analytics. How You Will Contribute Strategic Leadership & Management Develop and execute the OSS/BSS strategy aligned with the company s business goals. Lead and manage team responsible for end-to-end architecture and implementation of Business Support Systems (BSS) and Operations Support Systems (OSS) for Skylo. Ensure alignment between IT, network operations, and business functions to improve operational efficiency and customer experience. Drive digital transformation initiatives, including cloud migration, automation, and AI-driven operations. System Development & Optimization Oversee the architecture, design, and deployment of OSS/BSS platforms to enhance service delivery. Evaluate and implement new technologies, such as cloud-based OSS/BSS, AI-driven automation, and 5G-ready solutions. Optimize system integrations between billing, CRM, order management, network inventory, and customer self-service portals. Build end-to-end systems for operations management, including systems for NOC covering inventory, monitoring, intelligence, automation and service management. Ensure system scalability, performance, and security in compliance with industry best practices. Process Improvement & Operational Efficiency Identify and address bottlenecks in service provisioning, network monitoring, and customer support. Implement automation and AI-driven analytics to improve operational workflows. Vendor & Stakeholder Management Collaborate with telecom vendors, software providers, and system integrators to ensure seamless deployment and support. Manage vendor contracts, negotiations, and service-level agreements (SLAs) to optimize costs and performance. Act as a key liaison between IT, network operations, finance, and customer service teams. Compliance & Security Ensure adherence to regulatory, security, and data privacy requirements (e.g., GDPR, PCI-DSS, telecom regulations). Develop policies and best practices to enhance data governance and cybersecurity in OSS/BSS environments. What We Look For Education & Experience Bachelor s or Master s degree in Computer Science, Information Technology, Telecommunications, or a related field. 10+ years of experience in OSS/BSS solutions within the telecom or IT industry. Proven experience in leading large-scale OSS/BSS implementation and transformation projects. Strong background in telecom operations, billing, CRM, and network management. Structured Project Management skills, Prince2, PMI, SAFe or any other certification within project management demonstrated customer journey experience in service industry, preferably telecom. Deep experience with Netsuite and its related set of ecosystem services. Good understanding of various systems across ERP, CRM, CSD, KYC, billing, HRMS and related. Experience to build monitoring tools and NOC is preferred. Technical & Functional Skills Expertise in OSS/BSS platforms (e.g., Amdocs, Netcracker, Ericsson, Oracle, or custom-built systems). Understanding of network infrastructure, cloud computing, API integrations, and automation. Familiarity with ITIL, TM Forum frameworks (eTOM, SID, TAM), and DevOps methodologies. Strong analytical and problem-solving skills with a data-driven approach. Soft Skills Leadership and people management experience in a fast-paced environment. Excellent communication and stakeholder management skills. Ability to drive innovation and continuous improvement. What We Offer With employees working across three continents, Skylo is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. Our worldwide and inclusive culture encourages a flexible approach to work, and we also offer an attractive range benefits such as: Competitive compensation packages including a stock option based equity program Comprehensive benefit plans Monthly allowances for wellness and education reimbursement A generous time off policy, holidays, and the opportunity to temporarily work abroad Once in a lifetime opportunity to be a part of developing and running world s first commercial, live direct-to-device satellite network and service Access to world-class team and talent across tech domains: software, hardware, chipsets, telecom, satellite and network virtualization Open, transparent, inclusive culture that blends the Silicon Valley, Nordic and South Asia characteristics

Performing Design/Consulting activities for OSS component for Managed Services from BT LOB by interacting with Solution designers and Platform users. Actively participating in Design calls DRT, CA, CFT to understand the Component impact for the requirement during the design window sprints. Work closely with OSS Designer, Platform Architect, Solution Design Architect and Line Managers to chalk out the requirement both at high level and low level, document it and realize the plan. Walking through the proposed design to the technology and testing teams before the actual implementation window starts. Ensure that the Design process, Design audit documents, Stakeholders Sign off mails are all updated correctly in the SharePoint for tracking and reference. Service Assurance Oversee and manage service assurance processes to ensure high availability and performance of telecom services. Incident Management Lead the incident management process, ensuring timely resolution of service disruptions and minimizing impact on customers. Problem Management Identify root causes of recurring issues and implement permanent solutions to prevent future incidents. Change Management Manage and coordinate changes to the telecom infrastructure, ensuring minimal disruption to services. Process Improvement Continuously improve service assurance processes and methodologies to enhance efficiency and effectiveness. Collaboration Work closely with cross-functional teams, including network operations, engineering, and customer support, to ensure seamless service delivery. Reporting Generate and analyze service performance reports to identify trends and areas for improvement. Qualifications Education Bachelors or Masters degree in Telecommunications, Engineering, or a related field. Experience 12 15 years of professional experience in telecom service assurance, with a focus on incident, problem, and change management. Technical Skills Strong understanding of telecom networks and infrastructure. Proficiency in service assurance tools and platforms. Experience with ITIL or other service management frameworks. Knowledge of network monitoring and performance management. Soft Skills Excellent problem solving and analytical skills. Strong communication and leadership abilities. Ability to work in a fast paced and dynamic environment.

The Domain Solution Architect will be assigned to the project delivery activities with core responsibilities in NPC (Network Planning and Configuration) design, driving technical interaction with customers, and ensuring the proper implementation of requirements in close collaboration with the other domain Software Architects of the project, New Product Introduction -NPI & R&D teams. Knowledge & Experience: If you have... Experience of 10+ years in Telco solution design and complex use case integration within the offered products with BE/B:Tech./graduation or equivalent degree. Experience in High/Low-Level Design documents Advanced Troubleshooting & Integration capabilities preferably on Charging, IMS, PCRF, and PCF, etc. Nokia Experience preferred. Experience in Application integration projects, particularly in multi-BD and/or complex projects. Flair for leadershipand teamwork with customer focus & analytical mindset Good communication skills Nice to have... Knowledge of Unix/Linux OSs, OpenStack, Kubernetes & Databases ( Aerospike/MariaDB/Oracle/SQL ) Competences on TCP/IP & main Protocols :Diameter ( Gx-Rx-Sy )/ HTTP2 / SIP / Sigtran / SOAP-XML / SNMP) Advanced competence in NW Architectures/Products & International standards :3GPP/ETSI Cloud knowledge ( VNF, CNF ) & related products ( CBIS/CBAM NCS/NCOM) or platform VMware/OpenStack Basic knowledge of Policy SW solution portfolio based on 5780DSC/SPS-P / NPC CNF experience is a notable add-on Familiarity with Payment systems, Mobile Network Integration, VoLTE, IMS, and SDM would be important Previous experience with OSS/BSS systems and framework Requirement analysis and product-level implementation definition Use Case detailed definition in discussion with Customer and Market (according to SoW & 3GPP Product Impacts Determination & Risk Assessment High-Level Design ( Architecture & Call Flows) and Low-Level Design ( IP & NW Design ) Preparation of CIQ-Carrier Information Questionnaire for network planning, integration, and deployment Policy Rules design, development & validation Test Strategy preparation ( SVS ) and support to Test execution & Acceptance. R&D interface and to Manage Test & Acceptance coordination. Good Troubleshooting skills with End-to-end call flow understanding including PACO, Subscriber Database , and IMS. Scripting and automation inputs to help project teams. Project setup & planning of technical meetings along with team coordination, status & reporting covering achievements, progress, results, issues & next steps. Lead Technical review of relevant docs ( HLD/LLD/SVS/RSV-Test strategy/ATP/MOP ) Technical Risk Analysis & Mitigation and Customer-facing with regular sync ups.

Conduct manual testing activities to ensure the quality and reliability of telecom products and services Create and execute test cases, test plans and test scripts based on project requirements and specifications Usage of Automated test scripts Required Candidate profile Strong understanding of telecom Systems ( BSS/OSS) and working experience in CRM, Billing, Order Management, Provisioning and other related systems Proficiency in SQL & basic UNIX commands

We are seeking a skilled and experienced Telecom Siebel Order Management Analyst to join our dynamic team. The ideal candidate will be responsible for developing the Siebel Order Management system (Quote / Order / Products / Assets / Pricing to ensure efficient and accurate order processing. The role involves collaborating with cross-functional teams (OSM/UIM/BRM/ASAP), analyzing business processes, and implementing solutions to enhance the order management process. An experienced consulting professional who understands solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, implements Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. 10+ years of experience relevant to this position including 5 years Siebel Order Management Development experience is a must. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed. Responsibility Design and Development Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry. Should have excellent technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc. Demonstrate excellent issue analysis and troubleshooting skill Adhere to Siebel configuration best practices all times during SDLC Drive workshop - Requirements, Configuration, Product Walkthrough Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space. Should be comfortable in participating in proposal preparation for prospective customers. Create functional and Technical Design Documents for critical areas of the Project. Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications. Should have a sound knowledge in latest eTOM based models and processes for Telco Industry. Team participation and communication Demonstrate excellent verbal & written communication skill. Able to communicate effectively with higher management in customer locations. Comfortable in conducting workshops at Customer locations. Guide consultants working in different functional and Technical areas. Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization. Consult with customers on implementation and maintenance of customized Siebel implementations. Attend and participate in team meetings Participate in design workshops with customers either on-site or by phone and desktop sharing. Conduct custom product support training for customers as required. Requirements Minimum 10+ years of core Siebel experience Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry. Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry. Knowledge of Agile, Water Fall & Iterative project methodology Knowledge of Telecom industry is a must. Previous Consulting Experience Required Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel. Knowledge of Open UI framework is preferable Knowledge of either UCM or Loyalty module will be an added advantage Must be willing to travel Should be well versed with Any of the Latest Siebel Versions like IP17/18/20 Languages: English Experience: 10 Year

Job Title Consultant - Business Consulting (Telecom, OSS/BSS) Responsibilities Gathering, identifying, and documenting business requirement and creating functional specifications for new systems and processes Assessing as-is processes, doing gap analysis, creating to-be processes and making recommendations to implement changes Consulting clients in analyzing B2B customer segments for growth opportunities, designing B2B customer analytics Technology Project Management including managing technology vendors and client stakeholders Manage large projects and programs in a multi-vendor scenario and globally spread team and deliver the outcome leveraging Agile principle and applying DevOps capabilities Lead and manage pursuits with telecom prospects, specifically articulating Infosys’ products, and services unique value proposition through practical use cases across the value chain Manage, design, and implement leading edge, client-specific solutions, including development of business case, IT strategy development and tools/software considerations around Digital solutions Work closely with client IT teams and business personnel to uncover opportunities and draw actionable insights Involvement in additional internal firm building activities such as knowledge management and recruiting Lead and support sales efforts for new and existing clients in creation of proposals, preparation and facilitation of sales presentations, plan and participate in client meetings and discussions Represent Infosys Consulting and present papers in industry conferences Provide Technology and Consulting Leadership within/outside the firm on trends around one or more of latest Digital technologies (Robotic Process Automation, Business Intelligence, Artificial Intelligence, Machine Learning, Big Data technologies, Data Analytics, IoT etc.) Technical and Professional Requirements: Previous consulting experience in a leading consulting firm is preferred At least 3 years of experience in Business Analysis, designing, defining, or managing projects on digital technologies in telecom industry Bachelor’s degree / Full time MBA/PGDM from Tier1/Tier2 B Schools in India or foreign equivalent required Understanding of B2B marketing processes in telecom Project/program management of large and complex IT projects/programs Managing implementation of various BSS/OSS products and assist in areas including Wireless networks, Network as a Service, Omni Channel, Customer engagement and Payments, Billing, and Revenue Assurance Digital technology areas like mobility, cloud, data analytics, insights, and reporting platforms like Power-BI, IOT, AI/ ML Business analysis, Process definition and continuous improvement exercises using various business consulting tools and methodologies Preferred Skills: Domain->Telecom->Telecom - ALL Domain->Telecom->OSS/BSS Additional Responsibilities: Customer centric redesign of operations and business processes Strong knowledge of Agile development practices (Scrum), methodologies and tools. Educational Requirements Master Of Business Adm.,Bachelor of Engineering Service Line Infosys Consulting * Location of posting is subject to business requirements

All Levels - Comms & Media- Non-Networks Join our team in Strategy consulting to find endless opportunities and solve our clients toughest" challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Comms & Media , Industry Consulting, S&C Global Network (GN) I Areas of Work: Non-Networks | Level: Analysts and Consultants | Location: Delhi, Gurgaon, Mumbai, Bangalore , Pune, Hyderabad | Years of Exp: 1- 7 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (GN) team. It focuses in serving clients across specific Industries- Communications, Media & Entertainment. Communications - Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the worlds leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment- Focuses on industries like broadcast, entertainment, print and publishing. Globally, works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices , with the following requirements : Deep expertise in one or more Telecom Domain s Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies , point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role: Skills in one or more Telecom areas Should have an excellent knowledge on various BSS modules and Telco Journeys such as CRM, Order Management, Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash etc. Digital Transformation - Proven experience in Strategy, Innovation and Digital initiatives across Digital Maturity models, CSPs Operating model, Innovation Barometers, Intelligent operations for CSPs and other related areas Cloud B SS - Determine the appropriate Cloud deployment model & design BSS journey to cloud strategies engineered to accelerate ROI and performance . Good to have knowledge of tools like AWS, Azure, SFDC, etc. Business Strategy - Leading/managing strategic initiatives and develop project plans, frame and conduct insightful analyses, identify solutions, and develop business cases and implementation plans for CSPs across the globe Transformation & Project Governance - Drive profitability and continued success though managing service quality, cost and leadership of the people delivering services across projects/ programs/portfolios of all scale Should have understanding of lean concepts and hands-on experience in delivering technology-driven business transformation projects using agile practices such as Scrum, Kanban, SAFe , etc. Experience in agile related tools like JIRA Confluence/Rally/MS Projects/VersionOne Certification profession in PSM/CSM/ SAF e /ICP-ACC Skills in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters , Program Delivery Managers Business Analysis - Gather requirements from business and prepared requirement documents. Propose solutions to the client based on gap analysis for the existing Telco platform s . Analyse large data to conduct analysis and present insights with visualisations Process Improvement - Understand issues with the current processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Value Architect and Tracking - Create value driver trees to breakdown into value components of business objectives and value drivers Other required skills Communication and Presentation - Plan and deliver well-structured oral and written communications Structured Problem Solving - Help identify and structure key client challenges into hypotheses and conduct analyses to address the challenges Stakeholder Management - Manage mid-level to client leadership and lead conversations Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong program management skills Cross-cultural competence with an ability to thrive in a dynamic environment Qualifications Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience At least 1- 7 years of progressive business and/or telecom and consulting experience Knowledge of Telco BSS/OSS stack, its various components, and interactions / flows Strong telecom industry background experience and knowledge of BSS processes for B2C and B2B areas Knowledge of telecom products across wireline, wireless and Enterprise domains eTOM certification is highly desirable Direct onsite experience ( i.e., experience of facing client inside client offices in India or abroad) is mandatory. Please note we are looking for client facing soft skills Experience in strategy and business/technology consulting role conversant with process improvement, cost optimization, customer analytics and experience management, telecom technology etc. Experience in value architecting, business case preparation, value realization Experience in Digital, New IT, Cloud & Core modernization, Cloud transformation processes, transforming legacy to the cloud, Agile transformation, RPA, AI/ML strategy implementation and use cases Knowledge of design thinking workshops and innovation Experience in large data analysis, data driven consulting, BI and analytics, reporting, dashboarding, visualization tools like PowerBI , Tableau Certifications like CBAP, CSM, SPC, Prince 2 or PMP will be an added advantage For Experienced candidates, experience of team Management Coach and mentor team members in projects, on asset development, BDs and overall professional development Whats in it for you? An opportunity to work on with key G2000 clients Potential to with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our S&C Global Network (GN) a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our S&C Global Network ( GN) teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.? At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, .

Total Years of Experience : 3 to 7 Years Location: Bangalore Position Overview : We are seeking an experienced Telecom Tester (OSS/BSS) to join our team. As a Telecom Tester, will be responsible for conducting testing activities for our telecom products and services. Candidate should have 3-7 years of experience in manual testing within the telecom industry, with a strong understanding of telecom systems. Candidate should have working experience on CSG SingleView (Customer Management/Customer Billing Modules) Responsibilities: Conduct manual testing activities to ensure the quality and reliability of telecom products and services, with strong understanding of telecom billing processes, including rating, invoicing, and payments. Create and execute test cases, test plans, and test scripts based on project requirements and specifications. Usage of Automated test scripts to conduct Functional / Regression tests Identify, document, and report defects, issues, and risks in a clear and concise manner using appropriate defect tracking tools. Collaborate with cross-functional teams including developers, designer to understand requirements and provide input. To be part of defect troubleshooting calls along with Development and Environment support teams to narrow down the issue and assign the defect to appropriate team Perform functional, regression, integration, and system testing to validate telecom software applications and systems. Publishing testing status reports and closure reports Assist in the creation of test data, and test tools to support testing activities. Stay up-to-date with industry trends, emerging technologies, and best practices in telecom testing. Qualifications: Bachelors degree in Computer Science, Telecommunications, or a related field. Minimum 3 years of experience in manual testing within the telecom industry. Strong understanding of telecom Systems ( BSS/OSS) and working experience in CRM, Billing, Order Management, Provisioning and other related systems Proficiency in SQL basic UNIX commands Proficient in creating and executing test cases, test plans, and test scripts. Experience with defect tracking tools and test management tools ( JIRA) Knowledge of telecom testing methodologies and best practices. Excellent analytical and problem-solving skills. Strong communication and collaboration skills to work effectively in a team environment. Self-motivated with the ability to prioritize and manage multiple tasks and deadlines. Preferred Skills: Experience with test automation tools and frameworks. Knowledge of telecom Inventory management Systems and POS. Familiarity with agile software development methodologies. Experience with Continuous Integration/Continuous Deployment (CI/CD) pipelines. Understanding of telecom protocols (e.g., Diameter, SOAP, REST). Relevant certifications (e.g., ISTQB, Six Sigma) are a plus.

Field Job Bike Mandate Required BTS experience B.Tech/Diploma/ITI Open locations-

Responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include:Comprehensive Feature Development and Issue Resolution:Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution:Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration:Being eager to learn new technologies and implementing the same in feature development. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3-7 Years of C++ programming language experience. Good Knowledge required on QT. Should be able to design, code independently Preferred technical and professional experience Creative problem solving skills and excellent Communication Skill

Responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include:Comprehensive Feature Development and Issue Resolution:Working on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue Resolution:Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology Integration:Being eager to learn new technologies and implementing the same in feature development. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3-7 Years of C++ programming language experience. Good Knowledge required on QT. Should be able to design, code independently Preferred technical and professional experience Creative problem solving skills and excellent Communication Skill

As a consultant at IBM, you'll play a vital role in the development, design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include: Lead the design and construction of new solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 6-8 years of overall IT experience with minimum 4 years in python development Has good experience on Python with Spark to write reusable codes and framework Write structured, clean, reusable, and testable code using Python Should have good understanding of Database design with ability to write complex Sql queries Excellent knowledge on python and API frameworks (Django. Flask) Implement well-designed, high-performance applications for the server-side Knowledge of the threading functions of Python Preferred technical and professional experience Should have good understanding of Database design with ability to write complex Sql queries Excellent knowledge on python and API frameworks (Django. Flask) Implement well-designed, high-performance applications for the server-side Knowledge of the threading functions of Pytho

1. Senior Business Analyst with Prior knowledge and experience in OSS/BSS (including CRM and Billing) with minimum 14+ years of experiences 2. Able to elicit requirements from business and write business stories with clarity. 3. Define Acceptance criteria and other DoD 4. Conduct and drive workshops, capture notes and agree/disagree with stakeholders 5. Anchor complex solution discussions liaising with architects, SMEs and Technical Product Owners 6. Initiate and anchor the cross-domain meetings scheduled with architects to streamline and identify dependencies 7. Contribute towards sprint and capacity planning 8. Hands on experience in eTOM process and levels; Hand on experience in Drafting telco process 9. Strong exposure to and experience in Jira and confluence. 10. Strong communications skills and have prior experience in customer facing and handling. Unambiguous, precise, and accurate documentation of Features, BUSs, Meeting notes, processes and any related artefacts. 11. Able to lead a team size of 8 to 10 associates.

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Envision, design, and build the Software infrastructure that keeps the solutions running. Challenge ideas, identify problems and create efficient solutions. Develop flexible, maintainable, and scalable application components. Collaborate with development peers and lead the way staying up to date with tools and technology trends Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 4 yrs of exp. We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team. The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector. Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues. Exposure to COTS products used in telecom operations is highly desirable Preferred technical and professional experience Manage and monitor system resources, databases Develop and maintain shell scripts for automating repetitive tasks. Streamlining system operations in a Linux environment

: 18581 Contract Type: Permanent Location(s): Chennai, IN Chief, Software Architect ROLE DESCRIPTION SUMMARY The Chief Software Architect contributes to the goal of the SW CoE to provide visionary thought leadership and foster a culture of innovation, driving the technical direction of the organization towards excellence. The incumbent will support transformative initiatives by architecting scalable, secure, and efficient software solutions that empower our teams and clients to thrive in a rapidly evolving digital landscape. Through seamless integration and full orchestration of systems and technologies, s/he will ensure that our software ecosystem is cohesive, future-ready, and aligned with the strategic goals of the business. By championing collaboration, continuous improvement, and best practices, s/he leads their organization in delivering high-impact, high-quality software solutions that enable sustainable growth and lasting success. " Collaborate with the HQ to define and drive the software architectural strategy to revolutionize the SES business through disruptive software advancement Participates to the creation and implementation of the Strategy of the SW CoE participating actively to the CoE Management team activities and initiatives. Lead the onsite SW Architects and Product Owners providing technical guidance and participating to hands-on tasks in the creation of SW Architectures, Requirements documents and user stories. Foster a culture of innovation and agility, encouraging the adoption of innovative technologies and methodologies to deliver efficient end-to-end services PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Responsible as people manager leading technical teams of software architects and engineers allocated directly to them. Mentor and coach team members, fostering talent development and knowledge sharing. Promote a culture of technical excellence, innovation, collaboration, and continuous improvement within the team Responsible for managing and defining the software architecture services and resources to deliver the product catalogue of the CoE in response to the product management & engineering specifications Serve as the primary authority and go-to expert in software engineering architecture Implement automation and orchestration home-grown SW tools to enhance system efficiency Provide visionary insights and strategic guidance on emerging technologies, industry trends, and best practices. Influence and drive the adoption of innovative technologies and methodologies across the organization. Oversee the development of architectural frameworks, standards, and guidelines Leads the orchestration of software solutions, ensuring cohesive integration and optimized workflows, in close collaboration with the leader of Digital Architecture and IT Ensure seamless data flow and interoperability across various platforms and applications Work closely with cross-functional teams, including developers, engineers, product managers, and business stakeholders Communicate complex technical concepts and strategies to non-technical stakeholders effectively Conduct regular reviews and audits to ensure compliance with standards and best practices Identify and mitigate SW design risks and issues Responsible for orchestrating engineering & operations internal proposals against product requests from the product management/engineering functions for new capabilities required as part of the new or continuous product development COMPETENCIES Technical Expertise : Deep understanding of software architecture principles, cloud computing, microservices, and API-driven development. Domain knowledge in Telecommunication and satellite systems. Leadership: Strong leadership and people management skills, with experience in leading distributed and multicultural teams. Strategic Thinking : Ability to think strategically and make decisions that align with long-term business goals. Holistic View of the System: ensure that software architects and OSS/BSS architects have a unified understanding of the full stack, from underlying software components to business and operational workflows Problem-Solving : Excellent analytical and problem-solving skills, with the ability to tackle complex technical challenges also acting as an escalation point for the team. Communication: Strong verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Customer Orientation : A customer-first mindset, with a focus on delivering exceptional service and user experiences QUALIFICATIONS & EXPERIENCE Masters degree in computer science, Information Technology, or related field +15 years of experience in Software Development and End-to-End Software Architecture +10 years of experience in leadership positions, preferably of teams of teams Domain knowledge in Telecommunication and satellite systems Demonstrated experience in designing and implementing complex software solutions for large-scale systems. Experience leading architecture for SaaS, PaaS, or enterprise-level applications Track record of providing strategic direction and technical oversight in aligning software architecture with business goals In-depth knowledge of security standards and compliance requirements for specific industries or platforms A history of driving innovation and solving complex technical problems with forward-thinking architectural solutions Experience in influencing the adoption of emerging technologies and driving digital transformation initiatives. Solid experience of telecommunications and space environment Hands-on experience with AI/ML integration, blockchain, or IoT technologies to innovate in innovative areas Knowledge of edge computing, big data architectures, and real-time processing frameworks (e. g. , Apache Kafka, Spark) is advantageous. OTHER KEY REQUIREMENTS / COMMENTS Office presence of three to four days per week at company premises Willing and able for regular international travel . SES is an Equal Opportunity Employer and welcomes diversity! For more information on SES, click here .

Responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Envision, design, and build the Software infrastructure that keeps the solutions running. Challenge ideas, identify problems and create efficient solutions. Develop flexible, maintainable, and scalable application components. Collaborate with development peers and lead the way staying up to date with tools and technology trends Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 4 yrs of exp. We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team. The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector. Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues. Exposure to COTS products used in telecom operations is highly desirable Preferred technical and professional experience Manage and monitor system resources, databases Develop and maintain shell scripts for automating repetitive tasks. Streamlining system operations in a Linux environment

Responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Envision, design, and build the Software infrastructure that keeps the solutions running. Challenge ideas, identify problems and create efficient solutions. Develop flexible, maintainable, and scalable application components. Collaborate with development peers and lead the way staying up to date with tools and technology trends Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 4 yrs of exp. We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team. The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector. Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues. Exposure to COTS products used in telecom operations is highly desirable Preferred technical and professional experience Manage and monitor system resources, databases Develop and maintain shell scripts for automating repetitive tasks. Streamlining system operations in a Linux environment

Total Years of Experience: 3 to 7 Years Location: Bangalore Position Overview: We are seeking an experienced Telecom Tester (OSS/BSS) to join our team. As a Telecom Tester, will be responsible for conducting testing activities for our telecom products and services. Candidate should have 3-7 years of experience in manual testing within the telecom industry, with a strong understanding of telecom systems. Candidate should have working experience on CSG SingleView (Customer Management/Customer Billing Modules) Responsibilities: Conduct manual testing activities to ensure the quality and reliability of telecom products and services, with strong understanding of telecom billing processes, including rating, invoicing, and payments. Create and execute test cases, test plans, and test scripts based on project requirements and specifications. Usage of Automated test scripts to conduct Functional / Regression tests Identify, document, and report defects, issues, and risks in a clear and concise manner using appropriate defect tracking tools. Collaborate with cross-functional teams including developers, designer to understand requirements and provide input. To be part of defect troubleshooting calls along with Development and Environment support teams to narrow down the issue and assign the defect to appropriate team Perform functional, regression, integration, and system testing to validate telecom software applications and systems. Publishing testing status reports and closure reports Assist in the creation of test data, and test tools to support testing activities. Stay up-to-date with industry trends, emerging technologies, and best practices in telecom testing. Qualifications: Bachelors degree in Computer Science, Telecommunications, or a related field. Minimum 3 years of experience in manual testing within the telecom industry. Strong understanding of telecom Systems ( BSS/OSS) and working experience in CRM, Billing, Order Management, Provisioning and other related systems Proficiency in SQL & basic UNIX commands Proficient in creating and executing test cases, test plans, and test scripts. Experience with defect tracking tools and test management tools ( JIRA) Knowledge of telecom testing methodologies and best practices. Excellent analytical and problem-solving skills. Strong communication and collaboration skills to work effectively in a team environment. Self-motivated with the ability to prioritize and manage multiple tasks and deadlines. Preferred Skills: Experience with test automation tools and frameworks. Knowledge of telecom Inventory management Systems and POS. Familiarity with agile software development methodologies. Experience with Continuous Integration/Continuous Deployment (CI/CD) pipelines. Understanding of telecom protocols (e.g., Diameter, SOAP, REST). Relevant certifications (e.g., ISTQB, Six Sigma) are a plus.

Responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Envision, design, and build the Software infrastructure that keeps the solutions running. Challenge ideas, identify problems and create efficient solutions. Develop flexible, maintainable, and scalable application components. Collaborate with development peers and lead the way staying up to date with tools and technology trends Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 4 yrs of exp. We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team. The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector. Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues. Exposure to COTS products used in telecom operations is highly desirable Preferred technical and professional experience Manage and monitor system resources, databases Develop and maintain shell scripts for automating repetitive tasks. Streamlining system operations in a Linux environment