Jobs
Interviews

299 Bss Jobs - Page 2

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

16.0 - 20.0 years

20 - 25 Lacs

Bengaluru

Work from Office

Job Summary: We are seeking a seasoned Technical Delivery Program Manager with expertise in Telecom OSS/BSS transformation, system integration, and managed services. The ideal candidate will lead delivering programs, ensuring seamless execution across global teams. This role requires strong leadership skills, financial acumen, modern software engineering steps & process and technical expertise in OSS/BSS to drive successful program execution, stakeholder engagement, and business innovation. About the Role Were looking for an experienced Technical Delivery Program Manager to lead large-scale Telecom OSS/BSS transformation and system integration programs. This role blends delivery leadership, engineering excellence, stakeholder engagement, and business management. Youll drive complex programs across global teams with a focus on speed, quality, and customer success. Key Responsibilities : - Lead delivery of OSS/BSS transformation programs end-to-end. - Ensure outcomes through modern software practices (Agile, DevOps) - Manage cross-functional global teams, fostering alignment across engineering, operations, and business. - Own SDLC execution from requirement to deployment. - Build and maintain strong customer relationships, manage escalations and governance. - Own P&L, drive cost control, budgeting, and growth. - Support pre-sales, RFPs, and solutioning efforts. - Strengthen delivery through automation, DevOps, and ITSM best practices. - Build high-performing teams, mentor talent, and drive a culture of innovation What You Bring : - 16+ years in delivery and program management within telecom OSS/BSS. - Background in software engineering with transition into leadership roles. - Deep technical understanding of OSS/BSS, DevOps, ITSM, and system integration. - Hands-on familiarity with : 1. Tools like Jira, GitHub, Azure DevOps 2. Monitoring (Splunk, Dynatrace), ITSM (ServiceNow) 3. CI/CD, containers (Docker, K8s), infra-as-code (Terraform, Ansible) - Proven ability to lead global teams, manage complex programs, and deliver outcomes. - Strong communication, problem-solving, and stakeholder management skills Preferred : - Bachelor's in Engineering - Certifications (PMP, ITIL, SAFe, etc.) - Experience with OSS/BSS products (Amdocs, Netcracker, Ericsson) - Exposure to AI-driven automation in telecom - Familiarity with global delivery models

Posted 1 week ago

Apply

1.0 - 5.0 years

5 - 9 Lacs

Bengaluru

Work from Office

KreditMetriX Advisors is looking for Rating Analyst to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

Posted 1 week ago

Apply

5.0 - 8.0 years

15 - 20 Lacs

Bengaluru

Work from Office

We are looking for a skilled Oracle PCF Engineer with hands-on experience in the design, integration, deployment, and support of Policy and Charging Function (PCF) solutions in 4G/5G networks. The ideal candidate should have solid expertise in Oracle Communications PCRF/PCF , strong telecom domain knowledge, and the ability to troubleshoot complex policy-related network issues in real-time. Roles and Responsibilities Design, configure, and deploy Oracle PCF solutions across 4G/5G network environments. Perform integration with other core network elements such as CHF, SMF, AMF, and UDR. Implement and test policy rules as per service provider requirements. Collaborate with solution architects, testers, and system integrators for end-to-end service flow validation . Monitor and analyze PCF performance using tools and logs; perform root cause analysis for incidents. Provide L2/L3 support , including post-deployment troubleshooting and upgrades. Participate in capacity planning, software patching, and lifecycle management of PCF platforms. Maintain high availability and redundancy of the PCF nodes. Prepare and maintain technical documentation , configurations, and operational procedures. Work with cross-functional teams (Core, OSS/BSS, Cloud, Security) to align PCF behavior with network policies. Primary Skills In-depth knowledge of 3GPP standards for 4G LTE and 5G SA/NSA networks, particularly for Policy and Charging Control (PCC) architecture. Experience with Oracle Communications Policy Management (OCPM) Strong understanding of network functions like SMF, AMF, CHF, UDR , and interfaces such as N7, N15, Gx, Rx, Sy . Proficiency in Linux/Unix systems , shell scripting, and system-level debugging. Familiarity with Diameter, HTTP/2, and REST-based protocols . Experience in working with Kubernetes-based deployments , VNFs, or CNFs. Exposure to CI/CD tools , automation frameworks, and telecom service orchestration Good to Have: Experience with 5GC cloud-native deployments (e.g., on OCI, AWS, or OpenStack). Familiarity with Oracle OCI or other telecom cloud platforms . Knowledge of 5G QoS models , slice management , and dynamic policy handling . Experience with monitoring tools like Prometheus, Grafana, or ELK stack. Prior involvement in DevOps or SRE practices within telecom environments.

Posted 1 week ago

Apply

12.0 - 15.0 years

14 - 18 Lacs

Bengaluru

Work from Office

Grow with us About this opportunity: Ericsson Cloud division offers solutions for 5G Core, Automation and AI, Managed Services, OSS and BSS. 5G, cloud-native, and AI technologies are transforming our Communications Services Providers (CSPs) businesses, and they require a partner to adopt these new/advanced technologies, build resilient networks, drive services creation and enable monetization. Our ambition is to be the industry leader in cutting-edge software and services, partnering with CSPs to transform their networks and operations and drive value creation with 5G. We are now looking to fill a position for Test Architect who will ensure high-quality standards across multiple teams in the Cloud Infrastructure product development lifecycle. This role involves creating comprehensive test strategies, automation plans, driving continuous improvement initiatives, and optimizing lab usage to reduce R&D costs. This role will cut across the groups of product development. This role will also interface with wider external Ericsson Solution Teams like NFVI, CNIS, CRAN, 5G Core and interface with Internal experts within Systems and Technology, Product Maintenance Teams who are closely working with Live customers What you will do Oversight of Product testing for comprehensiveness, high quality and testing efficiency (Review Implementation Spec/Test Plans; recommend optimizations for test suites and test cases) Develop and drive Test and Automation strategies, maintain the same throughout the product lifecycle. Test infra planning, usage and optimization (test equipment, test tools, staging, integration planning) Hands-on, triaging of complex test failures to identify Test Infra issues vs functional issues working with CI team. Review of solution test-plans and strategies for Product Test coverage, optimization. Strong leadership skills, ability to technically influence cross functional teams, take ownership, generate ideas and drive projects to closure within a timeline with Quality, Self-Motivated, Team player. Drive Continuous Improvements of Products and Processes Knowledge Sharing and Collaboration on best practices The skills you bring Required skills 12-15 years of significant software development/testing and automation experience Experience in developing Test Plans, Test and Automation strategies. Hands-on experience with Python scripting and Test Automation in EMS/NMS/Domain manager Products Experience in L2/L3 Protocols/Technologies and troubleshooting Switching Protocols/Routing Protocols Experience on Virtualization and microservice based product architecture. Knowledge on AI/ML Communication Skills Coaching & Mentoring Skills Flexibility, adaptability, and willingness to learn new technologies to support Ericsson business. Ability to work well with people from many different disciplines with varying degrees of technical experience. Minimum Qualifications & Experience Requirements: BE/Graduate level in a technical discipline Why join Ericsson What happens once you apply Primary country and city: India (IN) || Bangalore Req ID: 770148

Posted 1 week ago

Apply

6.0 - 10.0 years

7 - 11 Lacs

Gurugram

Work from Office

About this opportunity Technical Sales Specialist Cognitive Network Solutions (CNS) is within Global PreSales Center - Bid Office Organization, responsible for providing technical and domain expertise during the sales cycle for solutions related to the RAN Intelligent Controller (RIC) and rApps. You will closely interact with Sales, Product and engineering teams to demonstrate technical feasibility and to ensure alignment of proposed solutions with customer requirements. What you will do Providing quality response for the RFx/tender within the given timeline. Develop solution architectures and respond to RFPs/RFIs for rApp-based offerings. Support in pre-sales RFXs deliverables i.e. Statement of Compliance SoC, Dimensioning, HW -SW configuration in ECP / ACS, Solution description and services estimates. Solution and proposal s strategy alignment and support to CUs. During RFX , engage with customers units responsible to understand their business and technical needs related to RAN optimization and automation. Articulate the technical capabilities and business benefits of rApps. Create technical documentation including solution blueprints, architecture diagrams, and integration plans. Coordinate with cross SA ( NM) / BA ( BNEW) to tailor rApp solutions based on customer requirements. Collaborate with product management to influence rApp product roadmap based on market feedback. You will bring Good Understanding of the Sales process. Knowledge of SMO (Service Management and Orchestration) and Non-RT RIC. Familiarity with AI/ML frameworks and APIs used in rApp development. Understanding of containerization (Docker, Kubernetes), CI/CD pipelines is a plus. Experience with OSS/BSS integration and RAN analytics. Deep knowledge of O-RAN specifications, RIC architecture, and the rApp ecosystem. Industry trends in 5G, AI/ML for RAN, and O-RAN Alliance developments. Preferred Skills Interpersonal skills Presentation & Communication Skills Teamwork & Collaboration Analytical Thinking Relating & Networking Delivery Results & Customer Expectations Adapting & Responding to Change Able to meet tight deadlines Problem Solving & Strategic Thinking. Ability to work independently and across cross-functional teams. At least 6-10 years of experience from the Telecom industry. Bachelor s degree in computer science, Electronics engineering or similar Fluent in English in oral and written communication. Preferred Certifications (Optional): O-RAN Alliance training/certification TM Forum or similar telecom standards certifications Cloud certifications (AWS/GCP/Azure) are a plus.

Posted 1 week ago

Apply

6.0 - 10.0 years

9 - 13 Lacs

Gurugram

Work from Office

About this opportunity Technical Sales Specialist Cognitive Network Solutions (CNS) is within Global PreSales Center - Bid Office Organization, responsible for providing technical and domain expertise during the sales cycle for solutions related to the RAN Intelligent Controller (RIC) and rApps. You will closely interact with Sales, Product and engineering teams to demonstrate technical feasibility and to ensure alignment of proposed solutions with customer requirements. What you will do Providing quality response for the RFx/tender within the given timeline. Develop solution architectures and respond to RFPs/RFIs for rApp-based offerings. Support in pre-sales RFXs deliverables i.e. Statement of Compliance SoC, Dimensioning, HW -SW configuration in ECP / ACS, Solution description and services estimates. Solution and proposal s strategy alignment and support to CUs. During RFX , engage with customers units responsible to understand their business and technical needs related to RAN optimization and automation. Articulate the technical capabilities and business benefits of rApps. Create technical documentation including solution blueprints, architecture diagrams, and integration plans. Coordinate with cross SA ( NM) / BA ( BNEW) to tailor rApp solutions based on customer requirements. Collaborate with product management to influence rApp product roadmap based on market feedback. You will bring Good Understanding of the Sales process. Knowledge of SMO (Service Management and Orchestration) and Non-RT RIC. Familiarity with AI/ML frameworks and APIs used in rApp development. Understanding of containerization (Docker, Kubernetes), CI/CD pipelines is a plus. Experience with OSS/BSS integration and RAN analytics. Deep knowledge of O-RAN specifications, RIC architecture, and the rApp ecosystem. Industry trends in 5G, AI/ML for RAN, and O-RAN Alliance developments. Preferred Skills Interpersonal skills Presentation & Communication Skills Teamwork & Collaboration Analytical Thinking Relating & Networking Delivery Results & Customer Expectations Adapting & Responding to Change Able to meet tight deadlines Problem Solving & Strategic Thinking. Ability to work independently and across cross-functional teams. At least 6-10 years of experience from the Telecom industry. Bachelor s degree in computer science, Electronics engineering or similar Fluent in English in oral and written communication. Preferred Certifications (Optional): O-RAN Alliance training/certification TM Forum or similar telecom standards certifications Cloud certifications (AWS/GCP/Azure) are a plus.

Posted 1 week ago

Apply

12.0 - 15.0 years

25 - 30 Lacs

Bengaluru

Work from Office

Grow with us About this opportunity: Ericsson Cloud division offers solutions for 5G Core, Automation and AI, Managed Services, OSS and BSS. 5G, cloud-native, and AI technologies are transforming our Communications Services Providers (CSPs) businesses, and they require a partner to adopt these new/advanced technologies, build resilient networks, drive services creation and enable monetization. Our ambition is to be the industry leader in cutting-edge software and services, partnering with CSPs to transform their networks and operations and drive value creation with 5G. We are now looking to fill a position for Test Architect who will ensure high-quality standards across multiple teams in the Cloud Infrastructure product development lifecycle. This role involves creating comprehensive test strategies, automation plans, driving continuous improvement initiatives, and optimizing lab usage to reduce R&D costs. This role will cut across the groups of product development. This role will also interface with wider external Ericsson Solution Teams like NFVI, CNIS, CRAN, 5G Core and interface with Internal experts within Systems and Technology, Product Maintenance Teams who are closely working with Live customers What you will do Oversight of Product testing for comprehensiveness, high quality and testing efficiency (Review Implementation Spec/Test Plans; recommend optimizations for test suites and test cases) Develop and drive Test and Automation strategies, maintain the same throughout the product lifecycle. Test infra planning, usage and optimization (test equipment, test tools, staging, integration planning) Hands-on, triaging of complex test failures to identify Test Infra issues vs functional issues working with CI team. Review of solution test-plans and strategies for Product Test coverage, optimization. Strong leadership skills, ability to technically influence cross functional teams, take ownership, generate ideas and drive projects to closure within a timeline with Quality, Self-Motivated, Team player. Drive Continuous Improvements of Products and Processes Knowledge Sharing and Collaboration on best practices The skills you bring Required skills 12-15 years of significant software development/testing and automation experience Experience in developing Test Plans, Test and Automation strategies. Hands-on experience with Python scripting and Test Automation in EMS/NMS/Domain manager Products Experience in L2/L3 Protocols/Technologies and troubleshooting Switching Protocols/Routing Protocols Experience on Virtualization and microservice based product architecture. Knowledge on AI/ML Communication Skills Coaching & Mentoring Skills Flexibility, adaptability, and willingness to learn new technologies to support Ericsson business. Ability to work well with people from many different disciplines with varying degrees of technical experience. Minimum Qualifications & Experience Requirements: BE/Graduate level in a technical discipline Primary country and city: India (IN) || Bangalore Req ID: 770148

Posted 1 week ago

Apply

2.0 - 6.0 years

3 - 15 Lacs

Bengaluru, Karnataka, India

On-site

Experience in Web APIs technologies (J2EE, Spring Boot, JSON, REST, Swagger, OpenAPI, SOAP, SMPP, MQ, XMLJSON, JWT and WSDL, Eclipse). Experience in Web APIs development (RESTful, SOAP). With following best practices and standards (i.e. OpenAPI, TMforum) Experience in Java J2EE development is a must Build Tools (Maven, Gradle) Experience in API management platforms (i.e. Apigee) Additional advantage. Hands on experience with building secure APIs, by following security industry standards and protocols (i.e. OAuth2) Experience on Oracle Databases, UNIX and shell scripting. Experience on microservices solution development is an additional advantage. Knowledge in Telecom domain (i.e EAI, OSS/BSS, SIEBEL, etc) - Optional Educational Qualifications: Engineering in Telecom, Electronics, Computer Science or equivalent.

Posted 1 week ago

Apply

8.0 - 13.0 years

25 - 30 Lacs

Mumbai, Navi Mumbai

Work from Office

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Skills & Experience: 8+ years of experience in Java and AngularJS development in telecom systems on OSS and BSS applications. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Strong experience in multithreading, performance tuning, and real-time systems. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. Experience with SDN for network traffic engineering is a bonus. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications: Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA). Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos

Posted 1 week ago

Apply

8.0 - 13.0 years

25 - 30 Lacs

Mumbai, Navi Mumbai

Work from Office

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Skills & Experience: 8+ years of experience in Java and AngularJS development in telecom systems on OSS and BSS applications. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Strong experience in multithreading, performance tuning, and real-time systems. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. Experience with SDN for network traffic engineering is a bonus. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications: Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA). Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Choose your future. Choose Atos

Posted 1 week ago

Apply

8.0 - 13.0 years

9 - 13 Lacs

Mumbai, Navi Mumbai

Work from Office

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Skills & Experience: 8+ years of experience in Java and AngularJS development in telecom systems on OSS and BSS applications. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Strong experience in multithreading, performance tuning, and real-time systems. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. Experience with SDN for network traffic engineering is a bonus. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications: Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA). Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos

Posted 1 week ago

Apply

4.0 - 7.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Collaborate with stakeholders to gather and document business and technical requirements. Analyze existing OSS/BSS systems and recommend improvements or new solutions. Translate business needs into functional specifications and user stories. Work closely with development and QA teams to ensure accurate implementation. Support system integration, user acceptance testing (UAT), and deployment activities. Create process flows, data models, and system documentation. Participate in Agile/Scrum ceremonies and contribute to sprint planning and reviews. Ensure compliance with telecom regulations and data governance policies. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Experience with tools like JIRA, Confluence, Visio, and SQL. Familiarity with Agile methodologies and SDLC processes. Excellent communication, analytical, and problem-solving skills.

Posted 1 week ago

Apply

5.0 - 8.0 years

8 - 12 Lacs

Chennai

Work from Office

Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: BSS - Business Support System.: Experience: 5-8 Years.

Posted 2 weeks ago

Apply

1.0 - 7.0 years

3 - 9 Lacs

Bengaluru

Work from Office

Education Qualification : Any Graduate Skills : Tertiary -> Technology | Basic Networking Activities | Configuring and Managing TCP/IP | 2 - Knowledgeable Tertiary -> Technology | Data Center Administration | Networking | 2 - Knowledgeable Secondary -> Technology | Telecom OSS / BSS | Network Monitoring | 1 - Aware Tertiary -> Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices | 2 - Knowledgeable Primary -> Technology | Network Monitoring Tools | Eventlog | 2 - Knowledgeable Certification : Technology | Networking Certifications | CCNA | CCNA Routing and Switching Troubleshooting: Analyze problems with the service and resolve the issues, gather information from customers either by chat or e-mail to enable effective troubleshooting, Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment, Report issues to vendor/ISP/carrier and follow up on updates. Escalate issues as per Escalation Matrix, Install/Uninstall various software and upgrades equipment when necessary, Monitoring and maintaining/reducing the queue size. Resolving Technical issues at level 1(Incident and Service request) Hardware and Software Management: Monitoring CPU, memory and hard disk utilization, Monitoring the event viewer and generating reports. Providing New Desktop Installation and Software Installation Reports, make team members aware of any changes or scheduled activities so that effective follow up is possible., Updating the latest anti-virus on servers and monitoring the anti-virus patches on Servers and Desktops and generating Reports, Track the assets issued to users and maintain a database report of assets. Updating KB and CMDB whenever there is a need. Handling Backup Activities on daily, weekly and Monthly. Generating the Reports on all Backup activities. Process Compliance: Gather information from vendor and customer and update the tickets regularly as per the defined process, Prepare a detailed report on the plan of action for the existing tickets for the next shift andnbsp; engineer (Shift Handover Report), Following the various Escalation Matrix (Vendor , Internal and Customer defined), Ensure tickets are closed post user/customer communication, Maintains inventory of PC equipment with Asset Executive, Special focus on Power User calls, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process, Comply with defined processes and update tickets with SLA.

Posted 2 weeks ago

Apply

8.0 - 13.0 years

8 - 10 Lacs

Hyderabad, Chennai

Work from Office

We are looking for application support engineer having sound skill in troubleshooting and resolving issues against apps hosted in On-Prem( Process Execution Module)/Cloud, with Scripting experience. Skills: AWS DevOps, PC2, S3, Cloudwatch, EKS, Application support, Networking, OSS/BSS JD:- Strong knowledge in Tech Skill (Java, Shell Scripting, Python, SQL, etc) Good Understanding on Telecom OSS/BSS applications Good Understanding on support cycle and Production deployments Excellent problem-solving and analytical skills Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own RCA submission for P1/P2 tickets within SLA. Automating repeated tasks is MUST to have Responsible for providing (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems. Excellent verbal and written communication skills Must have experience in the role of 24X7 Production Support and Maintenance activities. Work on different shifts. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide technical training and support to internal teams as needed.

Posted 2 weeks ago

Apply

10.0 - 15.0 years

20 - 30 Lacs

Nagpur

Work from Office

Description: We are seeking an experienced Promotion Expert (Product Owner) with deep domain expertise in Telecom billing systems such as Samson, Ensemble, and related components. The ideal candidate will have strong experience in Promotion and Offer management, Eligibility Engines, and has played a pivotal role in architectural design and system transformation. This is a hands-on leadership role where you will bridge the gap between business needs and technical execution, working closely with stakeholders, development teams, and clients to design scalable and robust promotional solutions. Key Responsibilities: Act as the Product Owner and SME for the promotions and offers domain within the Telecom ecosystem (Samson, Ensemble, etc.). Design, define, and prioritize product features related to promotions, offers, and eligibility logic. Analyze and interpret legacy systems and C codebases to extract and document business logic and requirements. Collaborate with enterprise architects, developers, QA, and operations teams to ensure the design and delivery of high-quality solutions. Lead architectural discussions and contribute to modernization initiatives, balancing legacy support and future-state roadmaps. Be the primary interface with clients, managing expectations, gathering requirements, providing solutions, and identifying business growth opportunities. Drive continuous improvement, innovation, and best practices within the promotion engine domain. Facilitate backlog grooming, sprint planning, and product review sessions. Support UAT, production deployments, and post-deployment issue resolutions. Train and mentor junior team members, serving as a technical and functional anchor. Required Skills & Qualifications: 5+ years of experience with Telecom billing systems (e.g., Samson, Ensemble). Strong understanding of Promotion Engines, Offers Management, and Eligibility Logic within telecom billing systems. Demonstrated experience in analyzing and translating legacy C code into modern, well-documented business logic. Hands-on experience in contributing to or leading system architecture design. Proven ability to act as a Product Owner, managing product backlogs and working in Agile/Scrum teams. Excellent stakeholder management and client communication skills. Strong analytical and problem-solving capabilities. Ability to take ownership and drive initiatives to completion with minimal supervision. Preferred Qualifications (Good to Have): Proficiency in C programming – especially with telecom legacy systems. Prior experience working with modern architecture paradigms like microservices or cloud-native solutions. Knowledge of CI/CD practices, version control (e.g., Git), and DevOps pipelines. Soft Skills: Strong leadership and team anchoring skills. High attention to detail and a commitment to quality. Ability to translate complex technical issues into clear, business-relevant discussions. Proactive, self-driven, and adaptable to dynamic business environments. Requirements: We are seeking an experienced Promotion Expert (Product Owner) with deep domain expertise in Telecom billing systems such as Samson, Ensemble, and related components. The ideal candidate will have strong experience in Promotion and Offer management, Eligibility Engines, and has played a pivotal role in architectural design and system transformation. This is a hands-on leadership role where you will bridge the gap between business needs and technical execution, working closely with stakeholders, development teams, and clients to design scalable and robust promotional solutions. Key Responsibilities: Act as the Product Owner and SME for the promotions and offers domain within the Telecom ecosystem (Samson, Ensemble, etc.). Design, define, and prioritize product features related to promotions, offers, and eligibility logic. Analyze and interpret legacy systems and C codebases to extract and document business logic and requirements. Collaborate with enterprise architects, developers, QA, and operations teams to ensure the design and delivery of high-quality solutions. Lead architectural discussions and contribute to modernization initiatives, balancing legacy support and future-state roadmaps. Be the primary interface with clients, managing expectations, gathering requirements, providing solutions, and identifying business growth opportunities. Drive continuous improvement, innovation, and best practices within the promotion engine domain. Facilitate backlog grooming, sprint planning, and product review sessions. Support UAT, production deployments, and post-deployment issue resolutions. Train and mentor junior team members, serving as a technical and functional anchor. Required Skills & Qualifications: 5+ years of experience with Telecom billing systems (e.g., Samson, Ensemble). Strong understanding of Promotion Engines, Offers Management, and Eligibility Logic within telecom billing systems. Demonstrated experience in analyzing and translating legacy C code into modern, well-documented business logic. Hands-on experience in contributing to or leading system architecture design. Proven ability to act as a Product Owner, managing product backlogs and working in Agile/Scrum teams. Excellent stakeholder management and client communication skills. Strong analytical and problem-solving capabilities. Ability to take ownership and drive initiatives to completion with minimal supervision. Preferred Qualifications (Good to Have): Proficiency in C programming – especially with telecom legacy systems. Prior experience working with modern architecture paradigms like microservices or cloud-native solutions. Knowledge of CI/CD practices, version control (e.g., Git), and DevOps pipelines. Soft Skills: Strong leadership and team anchoring skills. High attention to detail and a commitment to quality. Ability to translate complex technical issues into clear, business-relevant discussions. Proactive, self-driven, and adaptable to dynamic business environments. Job Responsibilities: We are seeking an experienced Promotion Expert (Product Owner) with deep domain expertise in Telecom billing systems such as Samson, Ensemble, and related components. The ideal candidate will have strong experience in Promotion and Offer management, Eligibility Engines, and has played a pivotal role in architectural design and system transformation. This is a hands-on leadership role where you will bridge the gap between business needs and technical execution, working closely with stakeholders, development teams, and clients to design scalable and robust promotional solutions. Key Responsibilities: Act as the Product Owner and SME for the promotions and offers domain within the Telecom ecosystem (Samson, Ensemble, etc.). Design, define, and prioritize product features related to promotions, offers, and eligibility logic. Analyze and interpret legacy systems and C codebases to extract and document business logic and requirements. Collaborate with enterprise architects, developers, QA, and operations teams to ensure the design and delivery of high-quality solutions. Lead architectural discussions and contribute to modernization initiatives, balancing legacy support and future-state roadmaps. Be the primary interface with clients, managing expectations, gathering requirements, providing solutions, and identifying business growth opportunities. Drive continuous improvement, innovation, and best practices within the promotion engine domain. Facilitate backlog grooming, sprint planning, and product review sessions. Support UAT, production deployments, and post-deployment issue resolutions. Train and mentor junior team members, serving as a technical and functional anchor. Required Skills & Qualifications: 5+ years of experience with Telecom billing systems (e.g., Samson, Ensemble). Strong understanding of Promotion Engines, Offers Management, and Eligibility Logic within telecom billing systems. Demonstrated experience in analyzing and translating legacy C code into modern, well-documented business logic. Hands-on experience in contributing to or leading system architecture design. Proven ability to act as a Product Owner, managing product backlogs and working in Agile/Scrum teams. Excellent stakeholder management and client communication skills. Strong analytical and problem-solving capabilities. Ability to take ownership and drive initiatives to completion with minimal supervision. Preferred Qualifications (Good to Have): Proficiency in C programming – especially with telecom legacy systems. Prior experience working with modern architecture paradigms like microservices or cloud-native solutions. Knowledge of CI/CD practices, version control (e.g., Git), and DevOps pipelines. Soft Skills: Strong leadership and team anchoring skills. High attention to detail and a commitment to quality. Ability to translate complex technical issues into clear, business-relevant discussions. Proactive, self-driven, and adaptable to dynamic business environments. What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

Posted 2 weeks ago

Apply

1.0 - 5.0 years

6 - 7 Lacs

Hyderabad

Work from Office

Job Summary: We are seeking a skilled SF/CBO Developer with strong Java experience to join our technology team focused on delivering high-performance, scalable solutions for telecom services. The ideal candidate will have expertise in Service Fulfillment (SF) and Composite Business Operations (CBO) within OSS/BSS environments and will be responsible for designing, developing, and integrating service orchestration components using Java technologies. You ll play a key role in enabling automated provisioning, service activation, and end-to-end service lifecycle management. Key Responsibilities: Design & Development: o Design and implement Service Fulfillment (SF) and CBO components using Java/J2EE technologies. o Develop modular and reusable code for service orchestration, business logic, and integrations. o Configure and customize telecom provisioning workflows in SF/CBO frameworks. Integration: o Integrate with telecom OSS/BSS systems including Inventory, Activation, Billing, CRM, and Order Management. o Develop and consume REST/SOAP web services for external system interactions. o Ensure seamless flow of service orders and provisioning tasks across systems. Service Modeling & Orchestration: o Model and configure telecom services and resources using SF/CBO frameworks. o Build reusable business processes using BPM or workflow engines (e.g., Camunda, Activiti, BPEL). Testing & Support: o Perform unit, integration, and system testing. o Support UAT and troubleshoot production issues related to service activation and delivery. o Optimize performance and scalability of service flows. Documentation & Collaboration: o Maintain technical documentation for code, configurations, and workflows. o Collaborate with solution architects, testers, DevOps, and business analysts to ensure delivery meets requirements. Bachelor s degree in Computer Science, Engineering, or related field. 3 6+ years of experience in Java/J2EE development. Experience with Service Fulfillment (SF) and Composite Business Operations (CBO) in telecom domain. Proficiency i

Posted 2 weeks ago

Apply

3.0 - 7.0 years

5 - 10 Lacs

Bengaluru

Work from Office

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3-7 Years of C++ programming language experience. Good Knowledge required on QT. Should be able to design, code independently Preferred technical and professional experience Creative problem-solving skills and excellent Communication Skill

Posted 2 weeks ago

Apply

8.0 - 12.0 years

10 - 14 Lacs

Pune

Work from Office

To be successful for this role, you must possess: Previous experience as a Solution Designer/Architecture within IT/Telecom domain and/or within related market segments. BSS in CRM (Ordering & Product Management) and Amdocs product experience is essential! Experience across the software development lifecycle and designing Telecom products/services (Post-paid Mobile, Fixed Line, 5G, Broadband). Design experience within CRM, Ordering, Product Management/Design, Product Development. Ability to partner with Vendors and business stakeholders to deliver best practice enterprise solutions/implementations. Understanding of Agile methodology and Cloud solution. TOGAF or other equivalent Certification in Architecture is highly regarded.

Posted 2 weeks ago

Apply

5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

Work from Office

Join Vonage and help us innovate cloud communications for businesses worldwide! Job Summary We are seeking a QA Automation engineer to support Vonage s Residential platform. As part of this role, the candidate will learn, automate our front end and backend Business Support Systems (BSS) including billing , product catalog, ordering shipping and more. The components also support the APIs for all frontend applications including support tools, customer self service, subscribe and online account. Specific Requirements (Technical Knowledge, Responsibilities, Software, Etc.) A minimum of 5+ years of experience in the role of a QA Automation Engineer is required. Excellent communication skills (written and oral) Linux based systems (RedHat, Docker, etc.) Develop automated tests and test frameworks to enhance software quality. Conduct functional and non-functional testing, including performance, security, resiliency, and chaos testing. Identify and implement quality processes to enhance engineering efficiency. Automate various aspects of the software development lifecycle. Strong automation testing expertise for REST and SOAP APIs, with coding proficiency in Python or Java. Hands-on experience with performance testing frameworks (e.g., Selenium, Cucumber) and CI/CD tools like Jenkins or GitHub Actions. Experience with Apache & WebLogic platforms Understanding of various database architectures (SQL / Oracle, Mongo, etc.) Working knowledge of GIT, SVN, JIRA, AWS, Puppet, SOAPUI Experience partnering and collaborating with both on and off-shore teams Experience working in an agile environment Additional Skills (would like to have but not required) Knowledge of billing platforms Familiarity with cloud platforms, particularly AWS, and infrastructure-as-code tools like Terraform and CloudFormation. Experience with observability and monitoring tools like Grafana and Kibana. Understanding of JMS or other message processing platforms. # LI -CK1 There s no perfect candidate. You dont need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if youre passionate about what you could achieve at Vonage, wed love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Posted 2 weeks ago

Apply

5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

Work from Office

Join Vonage and help us innovate cloud communications for businesses worldwide! Job Summary We are seeking a DevOps Engineer to support Vonage s Residential platform. As part of this role, the candidate will learn, maintain and upgrade all aspects of the Business Support Systems (BSS) including billing , product catalog, ordering shipping and more. The components also support the APIs for all frontend applications including support tools, customer self service, subscribe and online account. Specific Requirements (Technical Knowledge, Responsibilities, Software, Etc.) A minimum of 5+ years of experience in the role of a DevOps Engineer is required. Excellent communication skills (written and oral) Linux based systems (RedHat, Docker, etc.) Experience with Apache & WebLogic platforms Understanding of various database architectures (SQL / Oracle, Mongo, etc.) Knowledge on SOAP and REST services Working knowledge of GIT, SVN, JIRA, AWS, Puppet, SOAPUI Experience maintaining and supporting a large scale production environment Experience partnering and collaborating with both on and off-shore teams Experience working in an agile environment Participate in an on call rotation, responding to events as needed. Create and maintain application build and deployment scripts. Advance pipeline services to aid the developer experience, while providing the necessary controls for auditing and reporting. Automate and continuously improve our service by developing our Infra as Code. Work with the tooling teams to ensure consistency in line with regulatory needs. Additional Skills (would like to have but not required) Knowledge of billing platforms Knowledge of scripting languages (e.g. Perl, Python). Experienced with Docker, Kubernetes, AWS. Understanding of JMS or other message processing platforms. # LI -CK1 1 There s no perfect candidate. You dont need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if youre passionate about what you could achieve at Vonage, wed love to hear from you. Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Posted 2 weeks ago

Apply

3.0 - 6.0 years

3 - 7 Lacs

Mumbai, Gurugram, Chennai

Work from Office

Would you like to be part of a team that delivers high-quality software to our customers? Are you a visible champion with a can do attitude and enthusiasm that inspires others? About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About the Team BSS Team and includes a combination of Software Development and Testing responsibilities. About the Role This position in Quality Assurance is responsible for developing and executing performance and automation tests. This position works with management to enhance quality and process standards and to plan and execute effective and efficient test approaches to accomplish on-time and efficient delivery of high-quality software products and/or data. This intermediate understanding of QA testing includes different testing methodologies, legacy and new innovation /acquisition products. Responsibilities: As a member of an Agile Scrum team, your work will begin at the earliest stages of the SDLC; Influencing standards, requirements, architecture, design, and process to enable and improve testability. You will advocate for quality alongside engineering and business stakeholders; leading by example and creating appropriate priorities and metrics to positively impact internal and external customers. You will have a test automation-first mindset, developing tests in parallel with feature development with a focus on value, reusability, and extensibility Support the Lead QA to define and leverage existing test frameworks, and contribute to their extension, to accomplish your qualification objectives in a CI/CD environment. You will use your knowledge and experience in test automation to determine the best type of test to implement, such as API, Integration, DAO, UI, or manual test, based on the needs of the team and product in a fast-paced environment. You will share your knowledge, experience, and practical results across multiple teams, through broader teachings or direct mentorship, as part of a culture of collaboration. Research available tools and lead or participate in initiatives to identify and implement those that will cost-effectively enhance performance testing capabilities and product quality. Work with testing team to develop performance test plans and cases Requirements: Proven experience in a QA/Testing/Automaton role using Java Strong in API automation / manual ( postman ) /Rest assured library in Java Strong in writing SQL queries Good to have Selenium Strong in Cucumber or Serenity Ability to develop and execute complex automated tests. Experience in pipeline creation and development for testing in a CI environment, using tools such as Jenkins. You are strongly motivated to apply technical skills to solve tough problems and propose creative solutions with automation, finding the best solution for the needs of the team while driving best practices in testing. Strong understanding of the software development process, QA methodologies, and process improvement Develop automated test scenarios and environments for performance testing. Good to Have Skills: US/UK/Australia Finance compliance domain Learn more about the LexisNexis Risk team and how we work We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .

Posted 2 weeks ago

Apply

9.0 - 13.0 years

20 - 25 Lacs

Mumbai, Chennai, Gurugram

Work from Office

Would you like to be part of a team that delivers high-quality software to our customers? Are you a visible champion with a can do attitude and enthusiasm that inspires others? About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https//risk.lexisnexis.com About the Team BSS Team and includes a combination of Software Development and Testing responsibilities. About the Role This position in Quality Assurance is responsible for developing and executing performance and automation tests. This position works with management to enhance quality and process standards and to plan and execute effective and efficient test approaches to accomplish on-time and efficient delivery of high-quality software products and/or data. This intermediate understanding of QA testing includes different testing methodologies, legacy and new innovation /acquisition products. Responsibilities As a member of an Agile Scrum team, your work will begin at the earliest stages of the SDLC; Influencing standards, requirements, architecture, design, and process to enable and improve testability. You will advocate for quality alongside engineering and business stakeholders; leading by example and creating appropriate priorities and metrics to positively impact internal and external customers. You will have a test automation-first mindset, developing tests in parallel with feature development with a focus on value, reusability, and extensibility Support the Lead QA to define and leverage existing test frameworks, and contribute to their extension, to accomplish your qualification objectives in a CI/CD environment. You will use your knowledge and experience in test automation to determine the best type of test to implement, such as API, Integration, DAO, UI, or manual test, based on the needs of the team and product in a fast-paced environment. You will share your knowledge, experience, and practical results across multiple teams, through broader teachings or direct mentorship, as part of a culture of collaboration. Research available tools and lead or participate in initiatives to identify and implement those that will cost-effectively enhance performance testing capabilities and product quality. Work with testing team to develop performance test plans and cases Requirements Proven experience in a QA/Testing/Automaton role using Java Strong in API automation / manual ( postman ) /Rest assured library in Java Strong in writing SQL queries Good to have Selenium Strong in Cucumber or Serenity Ability to develop and execute complex automated tests. Experience in pipeline creation and development for testing in a CI environment, using tools such as Jenkins. You are strongly motivated to apply technical skills to solve tough problems and propose creative solutions with automation, finding the best solution for the needs of the team while driving best practices in testing. Strong understanding of the software development process, QA methodologies, and process improvement Develop automated test scenarios and environments for performance testing.

Posted 2 weeks ago

Apply

5.0 - 10.0 years

5 - 9 Lacs

Pune

Work from Office

LotusFlare (www.lotusflare.com), an innovation led Silicon Valley based technology company specializing in digital transformation solutions, is seeking a dynamic and accomplished Enterprise Client Success Manager to help drive expansion in its global enterprise markets. As an Enterprise Client Success Manager, you will be an instrumental part of our sales team, responsible for nurturing and supporting high-value opportunities and their delivery within the enterprise segment, working in close collaboration with the wider sales team. LotusFlare has 2 key product lines: LotusFlare Nomad eSIM Enterprise ( https: / / www.getnomad.app / enterprise ), which is market leader in providing multi-national corporations eSIM based mobile data solutions for their globally dispersed employees LotusFlare DNO Cloud ( https: / / lotusflare.com / offerings / lotusflare-dno-cloud / ), which provides a cloud commerce and monetization managed service that serves as a digital business support system (BSS) for communications and media services providers. This role is for the LotusFlare Nomad eSIM Enterprise product line where we are experiencing unprecedented demand and foresee significant growth in the future. We are looking for a hands-on and ambitious Client Success Manager to join Nomad and play a key role in our next stage of B2B growth. This is a hybrid role that sits at the intersection of project implementation and customer success, taking ownership of the client journey from contract signing through to successful launch and beyond. You will work closely with sales, engineering and product teams to manage the onboarding process, act as the main point of contact for clients during implementation, and ensure each account goes live smoothly and on time. Once live, you will continue to engage clients regularly, ensure satisfaction, track performance, and work with sales to unlock upsell opportunities. This is our first dedicated customer success hire, so it s a unique opportunity to shape the role from the ground up. You ll have the chance to define the function, influence how we support clients at scale, and over time, build a team beneath you as the business grows. Responsibilities: Own Client Onboarding and Implementation: Take full responsibility from contract signing through to go-live. Act as the main point of contact between the client, sales, and engineering to ensure onboarding is smooth and timely. Drive progress with clear timelines, documentation, and accountability. Be the Operational Link: Make sure our engineers can focus on building and our sales team can focus on selling by owning the day-to-day coordination. Manage communications across Slack, email, and internal tools to keep everyone aligned and avoid delays. Technical Enablement: Help clients understand what is needed to integrate with our API and SDK. You do not need to be a developer, but confidence in explaining technical concepts and navigating product documentation is essential. Go-Live Ownership: Set clear go-live milestones and ensure each client reaches them. Track progress closely and maintain a single, up-to-date view of all implementations. Post-Launch Success and Engagement: Once a client is live, stay involved. Run regular check-ins, performance reviews and strategic sessions to keep the relationship healthy and the client happy. Support Growth and Expansion: Spot opportunities to grow accounts. Work closely with sales to identify upsell potential and build joint plans to unlock it. Track Client Metrics: Monitor key indicators such as usage, churn risk, engagement levels and NPS. Use this data to flag risks early and support growth conversations. Improve the Process: Help define how Nomad scales its post-sales function. Create repeatable workflows, templates and handover processes that will make future hires more effective. Work Cross-Functionally: Collaborate with sales, engineering, marketing and product to ensure each client has the right level of support at every stage. Requirements: 5+ years of experience in customer success, implementation, or account management, preferably in the technology or SaaS industry. Good technical understanding. Strong understanding of mid-market and enterprise customer success best practices. Excellent English communication, and presentation skills. Comfortable working in a fast-paced, dynamic environment with cross-functional teams. Self-motivated, proactive, and results-driven individual. Experience with CRM tools (e.g., HubSpot, Salesforce), ticketing tools (JIRA / Confluence. Proficiency in Google Workspace (Docs, Sheets, Slides) for reporting, presentations, and collaboration. Bachelor s degree in Economics / business, technology, or a related field (preferred). Benefits we have for you: Competitive salary package. Paid lunch (In the office) Private healthcare Yearly bonus Training and workshops About LotusFlare LotusFlare employees join and remain at LotusFlare for two simple reasons. First, they can see immediately that their work makes a positive impact on LotusFlare customers, and second, they grow on a personal level by developing best practices and experience in cloud-native enterprise software. LotusFlare Founder and CEO Sam Gadodia believes that if you want to make an impact and change industries for the better, you should consider joining LotusFlare. LotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify the customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make the mobile internet accessible and affordable to people in parts of the world who often did not have access. From this initial work, LotusFlare s mission now is to design, build and continuously advance a cloud-native digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. This platform provides the software product foundation for the company s main offering, the LotusFlare Digital Network Operator Cloud. LotusFlare DNO Cloud is a digital commerce and monetization managed service that serves as a digital BSS to deliver valuable business outcomes for communications and media services providers. LotusFlare looks for people all around the world who are passionate in their aim to make an impact and change industries for the better by simplifying technology. Headquartered in the heart of Silicon Valley with offices in EMEA and APAC, LotusFlare serves Verizon, Globe Telecom, MPIC, Digi, DISH Networks, Permata Bank, Singtel, Digicel, Supercell, and other leading enterprises around the world. LotusFlare website and social media Website: www.lotusflare.com LinkedIn: https: / / www.linkedin.com / company / lotusflare Instagram: https: / / www.instagram.com / lifeatlotusflare / Twitter: https://twitter.com/lotus_flare Nomad website and social media

Posted 2 weeks ago

Apply

6.0 - 11.0 years

6 - 10 Lacs

Telangana

Work from Office

Experience in Netcracker BSS/OSS is MUST. Experience in network testing Experience in creation and handling of test plan & strategy Experience in handling of different testing phases such as test planning, design, execution, etc. Experience in test reporting Experience in Agile Testing

Posted 2 weeks ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies