Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Technical Support Analyst - L2 Allegis Group

3.0 - 5.0 years

2 - 5 Lacs

Hyderabad

Work from Office

Role & responsibilities Focus on delivering world class customer service to every customer coming at the ITS Walk-up. Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes. Install and configure firm-standard images on laptops & desktops. Interface with outside customers and vendors as required Follow direction of immediate supervisors or managers to implement new technology. Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements. Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution. Grows relationships with business users at all levels in organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer relationship. Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLTs) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory. Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems). Assists infrastructure teams (LAN, WAN, Telephony) where local hands on activities are required. Qualifications Required: B. Tech, BE & Engineering Graduates Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage. Preferred: ITIL Certification Microsoft MCITP Certification Note: Good Communication Skills (Must Have) Preferred only from B. Tech, BE Engineering Graduates (No B.com or BBA or Masters) Hands on Experience in (DNS, Active directory, BSOD and outlook configuration) 3 Rounds of interview (Telephonic round, Technical Round and HR discussion) 5 Days WFO (2:00 PM to 11:00 PM, 1 way cab provided) This will be a 8-12 months C2H (Contract on Hiring) Interested Applicant can reach out to me. Regards Nithin N nnithin@astoncarter.com 8660251618 (What's app number)

Posted 5 days ago

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Desktop Support Engineer Freelancer Dhanalakshmi

0.0 years

1 - 2 Lacs

Chennai

Work from Office

Provide technical support for desktops, laptops, and peripherals. Troubleshoot basic hardware/software issues and assist users in day-to-day IT operations. Required Candidate profile Need only Male Freshers with basic knowledge of hardware, OS, and networking. Strong communication and eagerness to learn 2025 passed outs candidates are not eligible.

Posted 2 weeks ago

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Desktop Support Engineer Outworx Solutions

1.0 - 3.0 years

1 - 2 Lacs

Thane, Bengaluru, Mumbai (All Areas)

Work from Office

Role & responsibilities BSOD Errors user system is not booting what is OU network printer is connected but one user is not able to get the print how to check DNS Working. Active Directory Difference between OST & PST Difference between DNS &DHCP Preferred candidate profile- With Good Communication Skills Field work for Mumbai (1k Travel allowance with salary for Field work) Field work for Bangalore but only for Once a week. (Two wheeler mandatory)

Posted 2 weeks ago

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Desktop Support Engineer/ Field Engineer Team Computers

1.0 - 5.0 years

1 - 2 Lacs

Jaipur

Work from Office

Role & responsibilities Outlook Configuration & Installation, Troubleshooting, Network, BSOD, Windows Preferred candidate profile Exp- 1+ Years Notice Period: Immediate/ 15 Days Location: Jaipur Good communication Skills. Candidate must have their Bike/ Scooty

Posted 3 weeks ago

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Desktop Support Engineer 1 CMS It Services

2.0 - 7.0 years

1 - 3 Lacs

Pune

Work from Office

Provide first- and second-level technical support for desktops, laptops, printers, and peripherals. Troubleshoot hardware and software issues (Windows, Microsoft Office, email, internet, etc.). Install, configure, and maintain operating systems, software applications, and updates. Set up and manage user accounts, permissions, and passwords in Active Directory. Assist in the setup of new users and relocation of IT equipment. Perform regular system maintenance, patch management, and antivirus updates. Provide support for remote users via tools like TeamViewer, AnyDesk, or remote desktop. Log support calls and document solutions in the IT service management system (e.g., ServiceNow). Coordinate with network/system teams for escalated issues. Maintain IT inventory records (laptops, desktops, software licenses). Ensure compliance with company IT security policies and procedures.

Posted 3 weeks ago

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Technical Sales Executive Sharda Consultancy Services

1.0 - 2.0 years

3 - 6 Lacs

Noida

Work from Office

We Need Technical Sales Executive Minimum 1 Year Experience in Tech Sales Experience in Printer & Antivirus Calls Salary Slab upto 50k Location - Noida Drop Your CV 7011890554

Posted 2 months ago

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