Microsoft/ Java Analyst2to4years Rangam Infotech Private Limited

2.0 - 4.0 years

0 Lacs

india

On-site

Job Description Role Responsibilities: . Supports existing software application to cover incident management, request management, problem management and release management . Follow ITIL processes for incidents, changes and requests. . Response to the incidents & requests within the SLA period . Code, tests and documents Sitefinity based systems of moderate to high complexity as per the requirements specifications . Involved with resolution of low complexity software development issues that may arise in a production environment . Works under general direction, seeks assistance as needed. Independently gathers information . Perform in-depth problem solving, troubleshooting, and conduct root ca...

Posted 6 days ago

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Product Support Kore.ai

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences, and employee productivity. Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We've automated over 1 billion interactions every year with voice and digital AI in customer service and transformed employee experiences for tens of thousands of employees through productivity and AI-...

Posted 4 months ago

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