We are looking for a creative and highly motivated Social Media Content Creator & Strategist to join our eCommerce business specializing in laptop skins, stickers, mobile skins, posters, and mobile covers . This role is content-focused , with a strong emphasis on writing engaging captions, creating Instagram and YouTube content, and assisting in video production . The ideal candidate should have experience in content writing, social media strategy, and basic video content ideation. You will work closely with our videographer to develop compelling short-form videos and ensure smooth execution of product shoots. If you are passionate about social media, have strong writing skills, and enjoy working in a fast-paced creative environment, we’d love to hear from you! Key Responsibilities: 1. Content Writing & Social Media Strategy (Priority) ✅ Write engaging content for Instagram posts, Reels, and YouTube Shorts. ✅ Craft compelling captions, descriptions, and product-related posts to enhance engagement. ✅ Research trending topics, hashtags, and viral content to align with our niche. ✅ Develop content calendars and posting schedules for consistent social media presence. ✅ Write short scripts and storyboards for product demo videos, customer testimonials, and tutorials. 2. Social Media Management & Growth ✅ Manage and schedule Instagram, YouTube, and other social media platforms . ✅ Engage with followers, reply to comments/messages, and build a strong online community . ✅ Analyze post performance, engagement rates, and trends to optimize content strategy. ✅ Collaborate on marketing campaigns, giveaways, and influencer collaborations. 3. Video Production Assistance ✅ Help the videographer by setting up products (e.g., pasting skins on laptops, arranging mobile covers) for shooting. ✅ Ensure the aesthetics and presentation of products in videos look appealing. ✅ Assist in basic video editing (cutting, trimming, adding text/effects using tools like CapCut, Canva, or Premiere Pro). ✅ Brainstorm and suggest creative ideas for Reels, Shorts, and behind-the-scenes content . Required Skills & Qualifications: ✅ Excellent writing skills – Ability to craft engaging captions, posts, and scripts. ✅ Social media expertise – Knowledge of Instagram Reels, YouTube Shorts, and content trends . ✅ Basic video content skills – Understanding of short-form content creation and aesthetics. ✅ Creativity & storytelling – Ability to conceptualize unique content ideas. ✅ Basic knowledge of video editing (CapCut, Canva, Premiere Pro, or similar tools is a plus). ✅ Attention to detail – Ensuring product presentation and visuals are professional. ✅ Ability to work independently and collaboratively in a fast-paced environment. ✅ Prior experience in content creation, digital marketing, or social media management is preferred. Bonus Skills (Preferred but Not Mandatory): ➕ Experience in eCommerce, product-based brands, or lifestyle content . ➕ Knowledge of SEO and social media analytics . ➕ Familiarity with Canva, Photoshop, or other graphic design tools . ➕ Video editing experience with Premiere Pro or Final Cut Pro . Why Join Us? ✅ Work with a creative and growing eCommerce brand in the tech accessories niche. ✅ Be part of an innovative and fun work environment . ✅ Flexible working hours and opportunities for career growth . ✅ Competitive salary based on experience. ✅ Gain hands-on experience in content strategy and video production . How to Apply? 📩 Send your resume, portfolio, and a short cover letter explaining why you’d be a great fit for this role to jobs@fomostore.in
Company: Brothers Innovation Location: Ulwe, Navi Mumbai Employment Type: Full-Time Brand: Fomo Store About Fomo Store Fomo Store is a fast-growing eCommerce brand focused on delivering trendy and high-demand products directly to our customers’ doorsteps. We're passionate about providing top-notch service and ensuring every customer enjoys a seamless shopping experience. Key Responsibilities Order Confirmation (COD Orders): Make prompt confirmation calls to customers who place Cash-on-Delivery (COD) orders. Verify order details and address accuracy. Customer Support (Chats & Queries): Handle incoming customer queries via live chat, email, or messaging platforms. Provide timely and accurate responses to questions related to products, orders, and returns. Internal Coordination: Work closely with the production/logistics team to check and update order delivery status. Share regular updates with customers as needed. Delivery Manifesting: Generate and share delivery slips and manifests for confirmed orders with the production team. Ensure all relevant details are accurately documented. Returns & Refund Handling: Assist customers with refund or return requests. Coordinate with the production/logistics team to ensure smooth processing of returns and timely refunds. Skills & Qualifications Education: Minimum 12th pass; graduate preferred. Experience: Fresher or 0–1 year in customer service preferred. Excellent verbal and written communication (English & Hindi preferred). Basic knowledge of MS Excel, Google Sheets, and email tools. Strong coordination and follow-up skills. Customer-first attitude and problem-solving mindset. Ecommerce Support Experience: Familiarity with order tracking, returns & refunds process, handling customer queries via chat, email, and phone, and resolving escalations in an online retail environment. How to Apply Send your resume to jobs@fomostore.in with the subject line: Application for Junior Customer Support – Fomo Store.
About Fomo Store Fomo Store is a fast-growing eCommerce brand focused on delivering trendy and high-demand products directly to our customers’ doorsteps. We're passionate about providing top-notch service and ensuring every customer enjoys a seamless shopping experience. Key Responsibilities Order Confirmation (COD Orders): Make prompt confirmation calls to customers who place Cash-on-Delivery (COD) orders. Verify order details and address accuracy. Customer Support (Chats & Queries): Handle incoming customer queries via live chat, email, or messaging platforms. Provide timely and accurate responses to questions related to products, orders, and returns. Internal Coordination: Work closely with the production/logistics team to check and update order delivery status. Share regular updates with customers as needed. Delivery Manifesting: Generate and share delivery slips and manifests for confirmed orders with the production team. Ensure all relevant details are accurately documented. Returns & Refund Handling: Assist customers with refund or return requests. Coordinate with the production/logistics team to ensure smooth processing of returns and timely refunds. Skills & Qualifications Education: Minimum 12th pass; graduate preferred. Experience: Fresher or 0–1 year in customer service preferred. Excellent verbal and written communication (English & Hindi preferred). Basic knowledge of MS Excel, Google Sheets, and email tools. Strong coordination and follow-up skills. Customer-first attitude and problem-solving mindset. Ecommerce Support Experience: Familiarity with order tracking, returns & refunds process, handling customer queries via chat, email, and phone, and resolving escalations in an online retail environment. How to Apply Send your resume to jobs@fomostore.in with the subject line: Application for Junior Customer Support – Fomo Store.
About Fomo Store Fomo Store is a fast-growing eCommerce brand focused on delivering trendy and high-demand products directly to our customers’ doorsteps. We're passionate about providing top-notch service and ensuring every customer enjoys a seamless shopping experience. Key Responsibilities Order Confirmation (COD Orders): Make prompt confirmation calls to customers who place Cash-on-Delivery (COD) orders. Verify order details and address accuracy. Customer Support (Chats & Queries): Handle incoming customer queries via live chat, email, or messaging platforms. Provide timely and accurate responses to questions related to products, orders, and returns. Internal Coordination: Work closely with the production/logistics team to check and update order delivery status. Share regular updates with customers as needed. Delivery Manifesting: Generate and share delivery slips and manifests for confirmed orders with the production team. Ensure all relevant details are accurately documented. Returns & Refund Handling: Assist customers with refund or return requests. Coordinate with the production/logistics team to ensure smooth processing of returns and timely refunds. Skills & Qualifications Education: Minimum 12th pass; graduate preferred. Experience: Fresher or 0–1 year in customer service preferred. Excellent verbal and written communication (English & Hindi preferred). Basic knowledge of MS Excel, Google Sheets, and email tools. Strong coordination and follow-up skills. Customer-first attitude and problem-solving mindset. Ecommerce Support Experience: Familiarity with order tracking, returns & refunds process, handling customer queries via chat, email, and phone, and resolving escalations in an online retail environment. How to Apply Send your resume to jobs@fomostore.in with the subject line: Application for Junior Customer Support – Fomo Store.