Client Service Specialist TRIAD SOFTWARE PVT LTD

0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

As a part of this role, you will be responsible for working closely with insurance carriers to resolve escalated claims efficiently. You will play a crucial role in driving and influencing change to enhance automation processes. It will be your responsibility to share the results and successes achieved through root cause analysis with the business stakeholders. Your duties will also include reviewing client escalated issues and action items, conducting root-cause analysis, and utilizing this information to improve straight-through processing (STP) and enhance the overall client experience. You will be expected to build and maintain strong relationships with key stakeholders, including region...

Posted 2 months ago

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Custody Product Delivery Manager HSBC

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Custody Product Delivery Manager at HSBC, you will play a crucial role in planning and executing one functionally aligned pod, supporting key client projects. Your responsibilities will include driving successful delivery through end-to-end leadership, collaboration with business partners, technology groups, external suppliers, market infrastructure, and customers. Your role will involve chairing, facilitating, and presenting updates to review overall progress during change lifecycle stages. You will proactively address risks and issues, ensuring appropriate mitigation and remedial plans while seeking endorsement from key stakeholders. Prioritizing backlogs to balance client and interna...

Posted 3 months ago

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