Engineer - Technical, Linux & CCNA Certified Qube Cinema

3.0 - 8.0 years

0 Lacs

delhi

On-site

You are a highly skilled and detail-oriented Field Engineer with strong technical expertise, excellent communication skills, and the ability to work in fast-paced, time-sensitive environments. Holding Linux and CCNA certifications, you have proven experience in IT infrastructure and broadcast environments. Your responsibilities include installing, configuring, troubleshooting, and supporting front-end client systems in complex Broadcast IT setups. Working independently while collaborating with senior engineers for escalations, you analyze and resolve technical issues quickly or escalate them when required. Handling customer support calls, you gather complete details of issues to ensure timely resolution. Providing technical support via phone, remote access, onsite visits, and email for critical live broadcast systems is crucial, along with maintaining clear, consistent communication with customers and senior team members for regular updates on case progress. Documenting and updating details of installed systems and software at customer sites is also part of your role, as well as submitting periodic technical reports, case updates, and expense sheets to reporting officers. To excel in this role, you should have 3 to 8 years of professional experience in IT or broadcast engineering. Strong knowledge of Networking, IT Servers, Storage (SAN/NAS), and troubleshooting is essential. Hands-on experience in managing on-premises servers and enterprise storage systems is required, along with proficiency in Windows and Linux operating systems. Your excellent communication and interpersonal skills are key, along with familiarity with Broadcast IT administration and Broadcast workflows. Knowledge of Avid Products and Avid Broadcast workflows is a strong advantage.,

Posted 1 day ago

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