1.0 - 6.0 years

1 - 7 Lacs

Hyderabad, Telangana, India

Remote

Candidate will be required to work different shifts. Provide first-level technical support with an emphasis on customer service for PC, Linux, UNIX, networking, enterprise applications, and printer problems. Act as central point of contact for peripherals and office systems technologies such as e-mail clients, broadband access, remote access methods, software-based firewalls, virus scanning software for Qualcomm's employees worldwide. Answer incoming customer phone calls and e-mail while providing superior customer service. Responsible for the ownership of incident creation, resolution, and closure. Utilize current problem and knowledge management software in accordance with standard operati...

Posted 4 months ago

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Services Solution architect - Broadband Providers Cyient Inc

15.0 - 20.0 years

3 - 12 Lacs

Hyderabad, Telangana, India

On-site

Portfolio Development Identify and develop new business areas and service offerings for Fiber Broadband service providers . Define and shape the services portfolio to align with evolving market needs. Evaluate and establish strategic technology partnerships with key industry players. Drive innovation in service concepts and delivery models tailored to regional Altnets. Solution Architecture & Technical Sales Provide technical leadership and support to sales and business development teams. Develop business cases , technical proposals , and RFQ responses for new projects. Collaborate with internal Cyient teams and external partners to gather required technical inputs for solution design. Contr...

Posted 4 months ago

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