Hiring For International Voice @Noida Fresher/Exp both KVC CONSULTANTS LTD

0.0 - 2.0 years

2 - 4 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Job Description Hiring for Leading ITES Company In Noida for International Voice Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred Salary Compesation - Upto Rs 3.60 LPA (For Freshers) For 2 years Int Voice Experienced it can go upto Rs 4.80 LPA A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Whatsapp / Call -- Simran : 9821182647 Riya : 9628373761 Mehvish : 9628373766 Devika : 9821182651 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Posted 3 weeks ago

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