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3.0 - 7.0 years
0 Lacs
chandigarh
On-site
The ideal candidate will provide top-level assistance for high-level executives. You should be well-organized and comfortable scheduling meetings and responding to emails on behalf of the executive. Additionally, you should be capable of drafting documents and assisting with meeting preparations as required. Responsibilities Calendar management for executives Assist executive in preparing for meetings Respond to emails and document requests on behalf of executives Draft slides, meeting notes, and documents for executives Qualifications Bachelor's degree or equivalent experience Proficient in Microsoft Office suite Experience in managing multiple priorities, administrative coordination, and logistics Well-organized, detail-oriented, ability to multi-task with excellent follow-up skills Strong written and verbal communication skills This is a full-time on-site job in Chandigarh that involves occasional travel within India and overseas. The role entails being the Executive Assistant to the COO, functioning as the right hand of the COO. We are seeking an extremely talented, multitasking individual with a smart personality and excellent communication skills for a well-reputed education firm in Chandigarh. Local candidates are preferred. The candidate must be familiar with various activities such as calendar management, communication, travel arrangements, meetings, research, administrative tasks, event planning, record-keeping, gatekeeping, and briefings. A great opportunity awaits for deserving candidates! Please send your CV or contact us at 8437825034 for further information.,
Posted 4 days ago
3.0 - 6.0 years
3 - 4 Lacs
Noida
Work from Office
Supervise and manage on-site installation of safety lifeline systems (horizontal, vertical, rigid, rail, etc.) Coordinate with project teams, clients, and contractors to ensure timely execution of work. Conduct toolbox talks, safety briefings
Posted 2 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
Mumbai Suburban, Mumbai (All Areas)
Hybrid
Requirements & Eligibility: Good communication skills (verbal and written). Must be willing to work a 9-hour rotational shift anytime between 7:00 a.m. to 10:00 p.m. (Sunday working required). Ability to handle pressure and adapt to work requirements. The candidate should be available to work from office. The Key Responsibility Areas will be: Call Monitoring Providing feedback for monitored calls. Preparing reports on quality and variance in calibrations Performing activities such as live audits, side-by-side barging, and floor walks to monitor the process and identify areas for improvement. Conducting sessions such as tape reviews, briefings, and calibrations for standardization. Initiating process improvement initiatives. Completing assignments given by the team. Receive and document customer complaints through various channels (phone, email, online platforms). Investigate the nature of each complaint to understand the issues raised. Analyze complaint data to identify trends, patterns, and root causes. Collaborate with relevant departments to gather information and insights. Maintain detailed records of customer complaints, investigations, and resolutions. Prepare and submit reports to management highlighting key findings and recommendations. Communicate with customers to acknowledge their complaints and provide updates on the investigation and resolution process. Collaborate with internal teams to facilitate effective communication and resolution. Work with relevant departments to develop and implement solutions to address identified issues. Ensure timely resolution of complaints while adhering to organizational policies and procedures. Identify opportunities for process improvement based on recurring complaints. Collaborate with teams to implement changes that prevent future complaints. Ensure compliance with industry regulations and standards in handling and resolving customer complaints. Monitor and evaluate customer satisfaction levels through feedback and follow-up surveys. Implement measures to enhance overall customer satisfaction and loyalty. Prepare regular reports for management summarizing complaint data, trends, and resolutions. Provide training to staff on effective complaint resolution techniques. Promote a customer-focused culture within the organization. You can share your resume on, WhatsApp 8779797282 Anjali Maurya Mail amaurya1@europ-assistance.in
Posted 1 month ago
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