305 Brick Work Jobs - Page 7

We are looking for a highly motivated and results-driven Associate to join our Call Center team in Bengaluru. The ideal candidate will have 2 to 5 years of experience in sales or customer service, with excellent communication and relationship-building skills. Roles and Responsibility Build, develop, and manage a client portfolio to identify new business opportunities. Generate leads and conduct outreach through calls, emails, and meetings to present tailored solutions. Present products or services to clients, articulating their value to close sales and secure long-term contracts. Collaborate with internal departments to ensure client satisfaction and seamless integration of feedback. Maintai...

We are looking for a highly motivated and results-driven individual with 1 to 6 years of experience to join our team as an Agent in the Call Centre based in Bengaluru. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment. Roles and Responsibility Make outbound calls to customers based on assigned leads or data to introduce home loan products, services, and offers. Explain product features and value propositions clearly to potential customers. Identify customer needs and qualify leads for the sales team by understanding their requirements. Document interactions and update customer records accurately. Convince customers to purchase or upg...

We are looking for a highly motivated and results-driven Associate to join our Call Center team in Bengaluru. The ideal candidate will have 2 to 8 years of experience in sales or customer service, with excellent communication and relationship-building skills. Roles and Responsibility Build, develop, and manage a client portfolio to identify new business opportunities. Generate leads and conduct outreach through calls, emails, and meetings to present tailored solutions. Present products or services to clients, articulating their value to close sales and secure long-term contracts. Collaborate with internal departments to ensure client satisfaction and seamless integration of feedback. Maintai...

We are looking for a highly skilled and experienced Team Leader to manage our sales team in Bengaluru. The ideal candidate will have 2 to 7 years of experience in sales management, with excellent leadership and communication skills. Roles and Responsibility Manage the overall running of the sales team to achieve growth and hit sales targets. Develop and implement strategic sales plans to expand the company''s customer base and solidify its presence. Assess the team''s strengths and weaknesses to identify areas for improvement. Establish productive and professional relationships with key personnel in assigned customer accounts and memberships. Build and promote healthy, long-lasting customer ...

As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their...

As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their...

Position: Call Center Executive - Financial Products Sales Location: Gurgaon, India Job Type: Full-time Key Responsibilities: Outbound Sales Calls: Initiate outbound calls to prospective customers with the goal of promoting and selling various financial products. Product Knowledge: Develop a strong understanding of the financial products offered by the company, including but not limited to loans, insurance, investment plans, and credit cards. Customer Engagement: Build rapport with customers, understand their financial needs, and provide personalized solutions. Sales Targets: Meet or exceed daily and monthly sales targets by effectively pitching financial products and closing deals. Complian...

Location: Noida, Uttar Pradesh, India Posted Date: 05/01/2025 Were excited youve considered to Be More with iQor From Customer Interactions to Product Support, well help you reach, stretch and realize your potential Grow More with your own customized career path Learn More with award-winning training Earn More with industry-leading compensation And Care More in a culture that treats you like family and gives back to your community A world of opportunity is waiting Lets get started! Job Summary Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance Responsibilities Hiring, training, and preparing call center represent...

As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their...

Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives. Lead and motivate the employees to advance employee engagement and develop a high performing managerial team. Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission. Make high-quality investing decisions to advance the business. Enforce adherence to legal guidelines and in-house policies to maintain the companys legality and business ethics. Review financial and non-financial reports to devise solutions or improvements. Establish timeliness in all deliverables as well capability to adj...

Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible wa Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Requirements and skills Previous experience in a customer support role Track record of ...

Location: Noida, Uttar Pradesh, India Posted Date: 05/01/2025 Were excited youve considered to Be More with iQor From Customer Interactions to Product Support, well help you reach, stretch and realize your potential Grow More with your own customized career path Learn More with award-winning training Earn More with industry-leading compensation And Care More in a culture that treats you like family and gives back to your community A world of opportunity is waiting Lets get started! Job Summary Directly assists the Call Center Manager in organizing and directing the day-to-day activities related to the operation of the Call Center Assists in managing, training & guiding call center supervisor...

Key Responsibilities: Outbound Sales Calls: Initiate outbound calls to prospective customers with the goal of promoting and selling various financial products. Product Knowledge: Develop a strong understanding of the financial products offered by the company, including but not limited to loans, insurance, investment plans, and credit cards. Customer Engagement: Build rapport with customers, understand their financial needs, and provide personalized solutions. Sales Targets: Meet or exceed daily and monthly sales targets by effectively pitching financial products and closing deals. Compliance: Adhere to all regulatory guidelines and internal policies while communicating information about fina...

Under minimal supervision, the Technical Support Specialist provides voice-based technical assistance to technicians across the North America region. This includes evaluating and processing warranty claims, supporting engine diagnostics, and ensuring compliance with Cummins warranty policies and regional standards. The role involves multi-channel communication (phone, email, chat) and requires strong technical knowledge, customer service skills, and attention to detail.. Key Responsibilities Provide real-time technical repair assistance to field technicians via voice and digital channels. Evaluate and process warranty claims for parts, labor, and services in accordance with Cummins Warranty ...

Educational Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Science,Bachelor Of Comp. Applications,Master Of Technology,Master Of Comp. Applications,Master Of Engineering,Master Of Science Service Line Engineering Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluati...

Manage Cisco Contact Center environments, providing technical support and optimizing contact center performance and functionality.

Implement and manage Avaya Aura and Cisco contact center solutions. Ensure seamless customer interactions.

Assisting in the setting of targets/goals for individuals as well as for teams. Answering the queries of staff and providing guidance and timely feedback. Hiring and onboarding new employees. Reporting upper management on problems and issues. Preparing performance reports on a monthly and annual basis. Good Communication Skills Energetic, confident 70%-Email Communication 30%-Calling English Speaking English Writing Anticipating escalation and taking over calls whenever needed

About Site Supervisor: To assist Manager - Operations on day-to-day operations by following our Standard Operating Process. The Site Supervisor role is a high intensity, high responsibility and hands on role. The role requires an individual to be highly involved in the day-to-day operations and be able to track and follow up on service levels. Key deliverables. Maintain healthy relationship with client/employees. Vendor relationship & on-the-go training. Managing and minimizing process and system deviations. Managing delivery SLAs and maximizing customer satisfaction. Engaging vendors & maximizing their business involvement. Roles & Responsibilities: Ensuring friendly, efficient and professi...

Mandatory skills : VMWare, Active Directory, DCM migration. Shift Timings ; current evening shift only. POSITION GENERAL DUTIES AND TASKS : Proven experience in data center migration required. Strong VMWare skills to create VMs from scratch.

Main Responsibilities Responsible for working with business/product owner and gathering requirements Define HOOs, Skills, IVR prompts, priorities and other configuration details Define requirements around WFM and QM Consolidate and simplify IVR flows by optimizing flows Define best practices for prompts for chat and self-service Creating stories and sub tasks in Jira, attach documentation to stories Obtain approvals from product owners in timely manner Work with offshore developers and get requirements built Conduct workshops and present demos of work completed, gather feedback and update stories Work with SMEs and architects to document dependencies Work closely with the internal teams to u...

: Job TitleICM/TFFI Center of Excellence Account Activity Review Associate Corporate TitleAssociate LocationBangalore, India Role Description The Corporate Bank was set up independently in 2019 and is now at the center of Deutsche Banks new strategy. The Corporate Bank is a leading global provider of cash management, trade finance and securities services, delivering the full range of commercial banking products and services for both corporates and institutions worldwide. The ICM/TFFI Account Activity Review Center of Excellence (AAR CoE) team acts as a central function within Institutional Cash Management (ICM) & Trade Finance Financial Institutions (TFFI) for our Correspondent Banking clien...

SkillNetwork Voice Admin LocationBengaluru we need candidate with experience in Cisco Contact center, with in depth knowledge on integration, development, and enhancement for this technology. CBR230K Exp - 9.5yrs - 13 yrs PFB the : PCCESolid hands-on experience required on PCCE components like ICM, PG, CVP, CTI, Finesse, CUIC. Infrastructure Project DeliveryShould have experience in areas like VoIP, Contact Center, PCCE. Google CCAIShould have deep technical understanding. ICM Scripts, CVP Call Flows, VRU/CVP SolutionDevelop and troubleshoot. DesignProvided High-Level Design and Low-Level Design for new implementation and upgrades. Configuration, Installation, and TroubleshootingCisco CUCM, ...

Role Expectations. Salesforce Service Cloud and Contact Center :. Designs and implements best in class Salesforce based call center solutions. Optimizes customer and agent experiences, processes, workflows and on-line and call handling best practices using Salesforce capabilities including Experience Cloud, Service Cloud, Service Voice, CPQ, BOTs, SMS, On-line Sites and Order Management, Data Cloud, Einstein/Gen AI, Unified Knowledge. Ensures a seamless omnichannel and end-to-end optimal Contact Center customer and agent experience. Leadership. Leads and mentors a team of Salesforce practitioners. Ensures adherence to best practices in Salesforce. Solution Design. Participates in and leads p...

The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 9-Consultant_Entity (S&C GN) Management Level:Level 9-Consultant Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills:Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills:Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary : Join our team of SONG consul...