1651 Brd Jobs - Page 38

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: AIOPS - Implementation. Experience5-8 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: FINASTRA - Technical. Experience8-10 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Security Audits. Experience8-10 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Oracle Application Express. Experience5-8 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: SWIFT message processing. Experience5-8 Years.

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: SSIS. Experience5-8 Years.

Roles and Responsibilities Develop product strategy, roadmap, and backlog to drive business growth. Collaborate with cross-functional teams to deliver high-quality products that meet customer needs. Analyze market trends, competitors, and customer feedback to inform product decisions. Ensure effective communication with stakeholders through regular updates on product progress. Desired Candidate Profile 4-9 years of experience in Product Management or related field (Analytics). Strong understanding of Agile methodology, Scrum framework, and SDLC life cycle. Proficiency in tools such as JIRA, BRD, Use Cases, User Stories, Data Ingestion, SQL.

Business Analyst Job Description – Key Responsibility: You will be responsible for executing & managing assigned client engagement/s at an executive & relationship level within the practice. You can expect to work with external & internal client/s personnel to contribute in project deliverables, documentation, process mapping, narratives reviews and reporting of key activities and deliverables. Skills and attributes for success : Conduct workshops for requirement gathering and converting of business logic to automated processes for insurance clients. Design process flows & wireframes, dashboard visuals and prepare reports of business activity Prepare documentation pertaining to SRS, FSD, BRD, User Manuals and FTM, testing UAT & SIT, including Master Data Management. Work with development team on application architecture design and decision making Perform GAP Analysis as per client requirements and design user interface for smooth navigation and better UX. Conduct Impact Analysis of changes in software, functional testing, and UAT to optimize user requirements Map the discussed requirements & provide best solutions to clients involving evaluation & definition of scope of project & finalization of project requirements; driving the implementation of requirement analysis techniques such as Business Process Automation, Business Process Improvement, and Business Process Re-engineering Conduct validation sessions with the process owners & key stakeholders to ensure completeness & accuracy of deliverables – Obtain sign-off. Manage the delivery of your own and your teams work to ensure we meet required standards and go beyond this to delight our clients Prepare weekly status reports, project reports and provide update to stakeholders about them. Exceptional MS Visio skills – Use EXL proprietary / client customized stencil Experience & Professional Pre-Requisites 1+ years of professional experience in areas of PMO / BA / Documentation / BRD / FRD. Conversant with Agile Methodology / Scrum / Customer Story Sessions Graduate/Post Graduate from a reputed college/university. Excellent interpersonal skills and ability to find solutions quickly Flexible to work extended hours & varied shift timings basis business requirements Exceptionally good MS office skills including MS Visio & MS Project applications Specialized industry experience in Insurance segment is highly preferred

Job Description The key role of this individual is to ensure there is system implementation which helps in acceleration and execution of improving the fill rates , availability of stock in the stores & ensure sustainability and a continuous improvement on the targets. This scope would cover all aspects of delivering the stocks to the vendor at the DC & DSD operation at the marts (specified). Job Responsibilities Improving Fill Rate Daily review of order to ensure their accuracy. For system generated PO’s Maintain correct replenishment settings (Lead time, Review frequency, Inventory buffers) For Manual PO’s: Ensure the same are in line with requirement. Specifically in case of Promo PO’s PO extension as required on need basis Coordinate with merchandising teams to ensure delisted products are off the orders and at the same time ordering is switched off for the same Ensure priority management is set as communicated by the teams Ensure promotional SKU’s are monitored such that there is no excess ordering and switching to Normal is done once the promotion quantity is completed Coordinate and ensure correct Master Data Management Improving In-stock Daily review of In Stock losses and coordinate with the teams and ensure actions required are taken Identify gaps in the replenishment if any, which may be impacting In Stock Focus on key stores specifically where In Stock is below target Coordinate with teams ( Vendor) to ensure In Stock levels are maintained above agreed target - Reduce Inventory Levels Review inventory on weekly basis and identify high inventory items impacting DOH Identify reasons for high inventory and take actions to resolve the same General Coordinate with zonal team RTM , Finance, & Sales for delivery to happen as per the vendors requirement . Coordinate with the zonal team to update the changes in the price master list which will help continuity in supplies. Prepare daily failed indent report & RCA report on weekly basis & conduct concall with the vendor on the RCA report. Develop a continuous improvement process which will help in improving the system which will lead to improve the fill rate , sales growth & stock availability in the stores Engage with FBO and CBO. Team building and motivating the teams Job Requirement Work Experience: Minimum 5 years in supply chain roles – production, logistics, distribution, sales. Education: Graduate + MBA preferably in Supply chain Management

Experience with Duckcreek DMS Proficiency in developing and documenting business processes Bachelor's degree in Business Administration, Computer Science, or related field Experience in the finance or banking industry 3-7 years of experience in business analysis Must be located in commutable distance to Pune, Maharashtra, India

Seeking BA/Product Owner with 6–9 years’ experience, strong Agile/SDLC skills, and strategic mindset. Must translate business needs into clear requirements, communicate effectively, and work cross-functionally.

Opening for Business Analyst Role. Skills - VYMO , AMS , LMS , CRM Life Insurance Notice - Immediate Gurgaon WFO Interested candidate can share their updated resume at sangita@harjai.com

Strong experience in requirement elicitation and documenting business & functional requirements Hands-on experience with tools like JIRA, Confluence Ability to create BRDs, User Stories, Process Flows & Wireframes Strong stakeholder management skills Required Candidate profile Familiarity with SQL & advanced Excel for data analysis Exposure to AI/ML-driven solution or products Deep understanding of Agile methodologies & Scrum frameworks Familiarity with SQL & advanced Excel

. Novo Nordisk Global Business Services ( GBS) India Department - Commercial Analytics, Finance GBS Are you experienced in Pharma Pricing & Market AccessDo you have a strong background in analytics and a passion for the pharmaceutical industryWe are looking for a talented individual to join our team as a Pharma Pricing & Market Access professional. If you are ready for a new challenge and want to make a difference in the healthcare industry, read on and apply today for a life-changing career. ! The position As a Business Analyst at Novo Nordisk, you will be responsible for : Understand complex pricing and reimbursement systems across regions, work on price business cases and certificates, and analyze the impact of price changes on revenues and profitability. Generate clear, accurate, and business-relevant reports, dashboards (Power BI/Excel), and pricing insights, ensuring timely and high-quality deliverables to stakeholders. Maintain regular communication with internal stakeholders to gather business requirements, support strategic pricing projects, and ensure customer satisfaction through quality support. Contribute to continuous process improvements, focusing on efficiency, standardization, and enhancing pricing performance through trackers and insights. Manage end-to-end project activities, support ad-hoc tasks, and execute key initiatives related to strategic pricing, ensuring precise and reliable outcomes. Mentor junior analysts, supervise deliverables, and train new joiners, ensuring knowledge sharing and maintaining quality standards within the team. Qualifications To be successful in this role, you should have: Master’s Degree (preferably within quantitative/management discipline) from a well-recognized institute. Undergraduate degree in Pharma, Science/Biotechnology, or Engineering. Total of 5-7 years of professional experience, with relevant experience in the pharmaceutical industry, specifically focused on Pharma Pricing and Market Access. Ability to translate business problems into efficient and effective analysis plans, including data extraction, preparation, and execution. Strong capability to collaborate and communicate with diverse stakeholders, including internal teams, customers, vendors, consultants, and project teams. Strong project management and relationship-building skills to navigate complex, multidimensional business challenges. Proven ability to manage, prioritize, and deliver on business needs effectively. Advanced knowledge of Excel (including Advanced Excel functions), PowerPoint, and basic VBA. Must have strong MS Office proficiency and Power BI dashboarding skills. Ability to collaborate and communicate with external parties, primarily with Global IT, LoB IT organizations, and users across multiple geographies and time zone. Good communication skills and ability to work with global teams to define and deliver on projects. About the Department Finance Global Business Services (GBS), Bangalore was established in 2007, is currently responsible for supporting Accounting, Accounts Payable, Procurement, Commercial Analytics, Financial Planning & Analytics for Head Quarters at Denmark, Region Europe, North America, International Operations & Global Service Centre Bangalore. Commercial Analytics is part of Finance GBS and was founded in June 2013 with the idea of establishing a team consisting of dedicated analytics professionals to provide the best-in-class analytical services and insights to the global organization. The main purpose of our existence is to provide superior service and partnership experience to our stakeholders consistently and add value to the processes in terms of standardization and efficiency

Workday Functional Analyst5 Bachelor's degree in Computer Science, Information Technology, or related field MBA with HR background Maximum of 4 years of experience in HCM/Finance platform SAP, Oracle or PeopleSoft Solid understanding of HCM concepts, data model Excellent communication, analytical and interpersonal skills, with the ability to collaborate effectively with teams and clients Preferred location Pune or Hyderabad No remote option

NetSuite Project Manager1 Responsibilities Lead and Manage NetSuite Implementation & Enhancement projects Perform PM activities like Preparing Project Plan, Scheduling meetings, WSR, Raising Risks, Managing the Scope, Budget, Timeline, Raise Change Requests as needed. Provide high-level consultations to executive stakeholders on maximizing the value of NetSuite within the business ecosystem. Conduct detailed discovery sessions to understand customer requirements and prepare BRD Configure and demonstrate solution walkthroughs of configured NetSuite system to customers Identify test scenarios, establish test cases and support System Integration and User Acceptance Testing with core client stakeholders to ensure system configuration objectives have been met Create training/support documentation, and drive end-user training to promote user adoption Co-ordinate with different teams to drive projects Support the Go Live deployment processes, ensuring a seamless software launch and continuity of business operations during cutover Work closely with Customer PM to ensure the project remains on time and within budget. Collaborate with technical team members to help guide the development of customized solutions. Research, design and present optimal solutions for clients drawing on NetSuite best practices Facilitate change management processes for modifications in NetSuite configurations, ensuring minimal operational disruptions Regularly liaise with NetSuite Support and other third-party vendors for issue resolution and feature enhancement, acting as the primary point of contact for escalated issues. Evaluate the ROI of NetSuite implementations and upgrades, providing data-driven recommendations for future investments. Prioritize and manage multiple projects simultaneously, meeting deadlines and achieving milestones in a high-pressure environment. Qualification/Skills Bachelors/Masters degree in Engineering or Accounting 14+ years of overall hands-on experience with NetSuite. Any additional experience with other ERPs is a plus Thorough understanding of business processes - O2C, P2P, R2R, FAM, Revenue Recognition, Multi-book Accounting NetSuite Certification highly preferred - Suite Foundation, ERP Consultant, Administrator 9+ full NetSuite life cycle implementations Project Management Experience Hybrid - Agile methodology Experience Ability to work independently as well as Manage the team.

We are looking for a skilled Product Manager with expertise in end-to-end software product development. The ideal candidate should be responsible for defining the vision, strategy, and execution of a product. The role requires excellent analytical, research, documentation and problem-solving skills to ensure successful product development and implementation Role & responsibilities 1. Product Strategy & Vision Define the product vision, goals, and roadmap aligned with business objectives. Conduct market research and competitive analysis to identify opportunities. 2. Requirement Gathering & Prioritization Gather customer and stakeholder requirements to create feature backlogs. Prioritize features based on impact, feasibility, and business value. 3. Cross-Functional Collaboration Work closely with engineering, design, marketing, and sales teams to deliver the product. Ensure smooth communication between technical and non-technical stakeholders. 4. Development & Execution Define clear product specifications, user stories, and acceptance criteria. Oversee the product development lifecycle, ensuring timely delivery. 5. Customer & Market Focus Collect user feedback and analyze data to improve product performance. Monitor KPIs, usage metrics, and iterate based on customer insights. 6. Go-to-Market & Launch Collaborate with marketing and sales teams for successful product launches. Train internal teams and ensure alignment on positioning and messaging. 7.Product Lifecycle Management: Continuously monitor and evaluate product performance, user feedback, and market dynamics. Identify opportunities for product enhancements, feature updates, and expansions. Make data-driven decisions to optimize product performance and drive customer satisfaction. 8. Adapt to changing market needs and ensure the product evolves effectively. 9. Stay updated with technology trends and industry best practices. 10. Oversee the entire software development lifecycle , from ideation to deployment. 11. Create and maintain technical documentation such as BRD, FRS, flowcharts, and other project-related documents. 12. Work closely with stakeholders, designers, and developers to translate business needs into functional requirements. 13. Conduct research and analysis to identify trends, user needs, and competitive insights. 14. Define project roadmaps, milestones, and timelines while ensuring alignment with business goals. 15. Collaborate with cross-functional teams to drive product improvements and ensure seamless execution. 16. Troubleshoot technical and functional challenges to enhance product efficiency and performance. 17. Ensure compliance with industry best practices and company standards. Preferred candidate profile Bachelor's/Masters degree in Computer Science, IT, or a related field. Experience in software development with a solid understanding of front-end and back-end technologies. Proficiency in technical documentation such as BRD, FRS, and project flowcharts. Strong analytical, research, and problem-solving skills to evaluate business and technical requirements. Excellent understanding of software development lifecycle (SDLC) and agile methodologies. Strong communication and collaboration skills. Ability to multitask and work under tight deadlines. Preferred Skills (Good to Have): Exposure to project management tools like JIRA, Trello, or Asana . Basic knowledge of UI/UX design principles . Understanding of API integration and database structures.

Job The individual will be responsible for driving customer loyalty and satisfaction through the management and analysis of the Net Promoter Score program. Required to gather insights, develop strategies, and implement initiatives that enhance customer experiences and foster brand advocacy across all brands of Titan.External Interfaces Internal Interfaces CRM Tool VendorsAnalytics Function IT Function Inbound call-center Legal Function Business Divisions (especially sales team) Job Education Graduation or Post Graduation Relevant Experience Minimum of 15+ years of relevant experience with a bachelor\u2019s degree or 12 years with a Master's degree. Behavioral Skills Influencing skills Leadership Skills Problem-solving Stakeholder Management Conflict Management Knowledge Retail and service industry Voice of Customer tools Awareness of thelatest technologies and ability to create CRM-specific solutions Tech Inclined Excel Work Experience CRMCapture Voice of Customer (Customer Feedback) across all touchpoints Engage with business and brand SPOCs to finalize survey questionnaire. Deploy acustomized survey to capture Voice of Customer Customer responsesOn \u2013 time set up and deployment of surveysCRMAnalysis of Voice of Customer (Customer Feedback) Conduct preliminary analysis ofVoice of Customer data collected using NPS tool, specifically the data of detractors (purchasers who gave low scores in survey) Compile the Voice of Customer data and derive actionable insights. Track and report NPS scores periodically and create adashboard for all brands Actionable insights for businessTimely delivery of dashboards with actionable insights for businessCRMCoordination with business based on analysis and insights Document key actionable insights and share it with respective divisions and departments to alleviate customer pain points Govern and influence effective detractor engagement for winbacks. Actionable insights dataTrack and report improvements in customer journeys and product quality, resulting from VOC actionables.CRMPreventive measures design Analyze voice of customer data to derive actionable insights on preventive measures and present it to respective divisions and departments Coordinate with respective divisions and departments to work on action items and eliminate root causes for customer complaints Voice of customer data analysis and insightsCount and percentage of complaints received related to specific processCRMVoice of Customer platform / Tool vendor management Liaison with business to understand functional requirements and provide the requirements to NPS tool vendor Coordinate with legal department to create service agreement for vendors Conduct UAT (user acceptance testing) for new features implemented on the tool to determine fulfilment of functional requirement Review and process invoices on a time-to-time basis by coordinating with finance and other internal teams Validate pay-outs to vendors Engage with NPS tool vendor on report and dashboard related issues, store master mapping and data upload Functional requirements Processed invoices Re-designed voice of customer platform On-time delivery of functional requirements in tool On-time vendor payments Adherence to timelines of development & testing

Job Implementation of Oracle ERP (EBS) module for the IBD businesses Implement the financial solutions for the EBS Oracle accounting Responsible for Accounting and inventory transactions data interfaces from digital across ERP applications Responsible for Internal audits for POS & Oracle data integration (Accounting Posting) Participate in Month end closures with commercial, Costing & Accounts Work Experience 5-8 years of Oracle Applications R12.x Functional experience in Finance Modules (AP, AR, GL, FA) and Inventory (INV,OM,PO) Excellent domain knowledge and strong hands-on experience in P2P & O2C processes Strong Functional knowledge of Oracle EBS 12.2.6 modules Payables, Receivables, General Ledger. Experience with multiple Technologies such asSQL, PL/SQL, Alerts, ADI, Data Loader Should have exposure to FIN Tables and Views Experience in Implementations / Upgrades / Application Support Solid customer service / client facing experience. Demonstrable knowledge/skills of JIRA is must Will be responsible for liaising with Business & IT teams for requirement gathering, functional specifications analysis, solution design, data conversion, execute SIT, assist UAT testing, user trainings, as needed. Good communication skills to interact and collaborate within the team and with client. Function independently with minimum direction Work effectively in a team environment spanning regions across the globe. Good in Oracle AIM documentation BRD, MD050, TE020, TE040

JD: Looking for a professional with proficient knowledge of tech driven products and product management for personal loans. The candidate shall possess good understanding digital customer journeys & platforms, customer campaigns & business development. Data-driven problem solving & analytical decision-making, cross functional effective communication are crucial skills required. This is full time office based role. KRAs: Manage digital journeys end to end from customer perspective and drive business targets along with desired KPIs Collaborate with the cross functional teams like risk, process, legal, compliance, IT, etc for requisite approvals of delivery of key product strategies. Monitor digital campaigns and effective distribution strategies across targeted channels to improve the product performance, recommend and implement actionable insights. Responsible to manage the funnel end to end and improvement of the business driven by digital journeys across call channels cliasioning with channel partners, tech, risk, policy & TSPs regularly. Job requirement MBA/IIT equivalent degree Prior experience in product management or digital product management Required skills Proficient in MS office (Excel, powerpoint) Strong analytical & problem solving skills Understanding of LOS platform like Salesforce is a plus.

JD: Looking for a professional with proficient knowledge of tech driven products and product management for personal loans. The candidate shall possess good understanding digital customer journeys & platforms, customer campaigns & business development. Data-driven problem solving & analytical decision-making, cross functional effective communication are crucial skills required. This is full time office based role. KRAs: Manage digital journeys end to end from customer perspective and drive business targets along with desired KPIs Collaborate with the cross functional teams like risk, process, legal, compliance, IT, etc for requisite approvals of delivery of key product strategies. Monitor digital campaigns and effective distribution strategies across targeted channels to improve the product performance, recommend and implement actionable insights. Responsible to manage the funnel end to end and improvement of the business driven by digital journeys across call channels cliasioning with channel partners, tech, risk, policy & TSPs regularly. Job requirement MBA/IIT equivalent degree Prior experience in product management or digital product management Required skills Proficient in MS office (Excel, powerpoint) Strong analytical & problem solving skills Understanding of LOS platform like Salesforce is a plus.

JD: Looking for a professional with proficient knowledge of tech driven products and product management for personal loans. The candidate shall possess good understanding digital customer journeys & platforms, customer campaigns & business development. Data-driven problem solving & analytical decision-making, cross functional effective communication are crucial skills required. This is full time office based role. KRAs: Manage digital journeys end to end from customer perspective and drive business targets along with desired KPIs Collaborate with the cross functional teams like risk, process, legal, compliance, IT, etc for requisite approvals of delivery of key product strategies. Monitor digital campaigns and effective distribution strategies across targeted channels to improve the product performance, recommend and implement actionable insights. Responsible to manage the funnel end to end and improvement of the business driven by digital journeys across call channels cliasioning with channel partners, tech, risk, policy & TSPs regularly. Job requirement MBA/IIT equivalent degree Prior experience in product management or digital product management Required skills Proficient in MS office (Excel, powerpoint) Strong analytical & problem solving skills Understanding of LOS platform like Salesforce is a plus.

Job Summary In Manulife Japan TFA plays a critical role who acts a bridge between BAs architects development and QA team As a TFA the resource brings in unique skills of both technical and domain knowledge in order to translate the user stories created by BAs to use case specification which is a techno functional document and can be consumed by developers to develop applications and QAs to test the same Responsibilities Detailed Roles Responsibilities of TFAs Basic understanding of JIRA Confluence and SQL Basic understanding of SDLC Agile Waterfall methodologies Ability to understand complex business requirements from BAs and create detailed use case specifications Ability to track requirements till deployment lifecycle and articulating dependencies among use cases Ability to understand technical architecture and create data flow diagrams Integration Sequence Diagram User Story Sequence Diagram across systemsapplications Ability to understand Japanese insurance business and their way of working good to have Ability to provide technical contextualization embed technical data mapping within functional specification Provide walkthrough to the technical team to understand requirements Ability to do thorough impact analysis of the new requirement to existing application landscape and document the assessment Ability to collaborate with testing teams to ensure o functional coverage o assist in identifying test data uniqueness and scenarios o some highlevel functional flow test execution

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Guidewire ClaimCenter BA Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Your role will involve researching, gathering, and synthesizing information to drive effective decision-making and process improvement. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Conduct thorough analysis of business processes and systems.- Identify areas for improvement and recommend solutions.- Collaborate with stakeholders to gather and document business requirements.- Facilitate meetings and workshops to elicit requirements and drive consensus.- Create and maintain detailed documentation, including functional specifications and process flows. Professional & Technical Skills: - Must To Have Skills: Proficiency in Guidewire ClaimCenter BA.- Strong understanding of business process analysis and design.- Experience in conducting stakeholder interviews and workshops.- Ability to translate business requirements into functional specifications.- Knowledge of industry best practices and trends in business analysis.- Good To Have Skills: Experience with Agile methodologies.- Familiarity with insurance industry processes and systems.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 5 years of experience in Guidewire ClaimCenter BA.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : GuideWire Integration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Develop innovative strategies to enhance business processes- Lead process improvement initiatives within the organization Professional & Technical Skills: - Must To Have Skills: Proficiency in GuideWire Integration- Strong understanding of process modeling and analysis- Experience in business process reengineering- Knowledge of enterprise architecture principles- Hands-on experience with process automation tools Additional Information:- The candidate should have a minimum of 7.5 years of experience in GuideWire Integration- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education