1651 Brd Jobs - Page 22

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processYou will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Instructor-Led Training (ILT)Training Needs Analysis (TNA)Microsoft Office SuiteLearning Content DevelopmentOTC (Order to Cash)Ability to meet deadlinesCollaboration and interpersonal skillsWritten and verbal communicationAbility to work well in a teamProblem-solving skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processYou will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Microsoft Office SuiteLearning Content DevelopmentWritten and verbal communicationCollaboration and interpersonal skillsAbility to perform under pressureAbility to work well in a teamAbility to meet deadlinesEDM, WFDA, Payroll, Comp and Benefits -- Continental Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Microsoft Office SuiteCommunicationSoft Skills TrainingWritten and verbal communicationAbility to manage multiple stakeholdersCollaboration and interpersonal skillsAgility for quick learningProblem-solving skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Training Visual DesignWritten and verbal communicationCollaboration and interpersonal skillsProblem-solving skillsAbility to establish strong client relationshipAbility to work well in a teamTraining DeliveryTraining Evaluation and ReportingApply expertise in specific business process capabilitiesDrive continuous improvementEnsure consistent service delivery Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Business Analyst --> --> Location, Designation --> LocationKolkata DesignationBusiness Analyst Experience2-4 Years Office Time8 pm- 5 am Overview: We are seeking a Junior Business Analyst with 2-3 years of experience to join our team. This role will involve client interaction, including managing international clients and understanding their requirements. The ideal candidate should possess basic technology knowledge and have the ability to communicate effectively with clients and internal teams. This opening is for the night shift position. Responsibilities: Participate in client calls and meetings for international domain. Act as a liaison between clients and internal teams to ensure clear understanding of requirements. Assist in gathering, documenting, and analyzing business requirements. Collaborate with technical teams to translate business requirements into technical specifications. Preparing Proposal and BRD based on the requirement understanding. Experience to write Technical proposal Conduct research and analysis to support decision-making processes. Provide technical solution support as needed. Basic Understanding regarding Market APIs. Qualifications: Bachelor's degree in Business Administration/Computer Application/ Bachelor of Technology MCA 2-3 years of experience in business analysis or related roles. Strong analytical and problem-solving skills Excellent communication and interpersonal skills Detail-oriented with strong organizational skills Ability to thrive in a fast-paced, dynamic environment Feel Free To Contact Us...!!! Submit

Job Description: Functional Business Analyst What We Need CORPAY is currently looking to hire a Functional Business Analyst. This position falls under our Corpay Payables division and would be located in our Nagpur, India office (Corpay Technologies India Pvt. Ltd). As a Functional Business Analyst, you will be responsible for analyzing business requirements, optimizing workflows, and supporting the implementation of financial technology and ERP solutions. Your role requires strong analytical skills, process modeling expertise, and the ability to work independently in a cross-functional environment. This role reports to the Director of Business Operations. How We Work As a Functional Business Analyst, you will be expected to work in the Nagpur office. CORPAY will set you up for success by providing: Assigned workspace in Nagpur, India office Company-issued equipment Formal, hands-on training ¢ Other benefits as may be determined by Nagpur office management Roles & Responsibilities ¢ Gather and analyze business requirements for payment processing, accounting automation, and ERP integrations. ¢ Work closely with development teams to ensure seamless financial software implementation. ¢ Conduct gap analysis and recommend process improvements. ¢ Collaborate with stakeholders to define and optimize financial workflows and compliance requirements. ¢ Test and validate system functionalities and support go-live activities. ¢ Create user manuals, training materials, and conduct workshops for clients. ¢ Support financial data reconciliation, reporting, and audit trails. Qualifications & Skills ¢ Bachelor's degree in Business Administration, Information Technology, or related field. Job Description: Functional Business Analyst ¢ 5+ years of experience in business analysis, requirement gathering, and process optimization. ¢ Strong understanding of business process modeling, UML, and Agile methodologies. ¢ Proficiency in ERP implementation (SAP, NetSuite, Microsoft Dynamics, QuickBooks, Xero). ¢ Knowledge of SQL for data extraction & analysis. ¢ Familiarity with project tracking tools like JIRA/Confluence. ¢ Strong communication and stakeholder management abilities. Key Attributes of the Ideal Candidate ¢ A consultant by nature ¢ Intellectual curiosity ¢ Takes ownership of problems ¢ Solution-oriented mindset ¢ Quick to adapt to processes and process changes ¢ Strong problem-solving skills and ability to handle stakeholder concerns ¢ Ability to work independently and collaborate with teams ¢ Strong multitasking abilities Benefits ¢ Competitive salary package ¢ Opportunity to work with a global team and gain exposure to international projects ¢ Fast-paced and dynamic work environment ¢ Career growth and development opportunities ¢ Flexible work hours and work-from-home options ¢ Health insurance and other benefits Note: Candidates are expected to maintain flexibility with their working hours based on business needs. Participation in scheduled meetings with the U.S. team outside of standard working hours is essential. When such commitments occur, reasonable time off or schedule adjustments may be provided to ensure work-life balance. Our Company & Purpose CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. ¢ We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people.¢ These values offer you the opportunity to thrive & grow through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law.¢If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

Hi All, This opening is for one of our leading client in Investment Banking domain Mumbai/ Chennai location. Exp : 3 to 7 years Responsibilities Direct Responsibilities The role is for an Associate Business Analyst with experience of working within a dynamic and demanding environment reacting to changing business needs who works equally well as an individual or as part of a team.The ideal candidate will have a minimum of 3 years in Technical and Functional. The candidate must have experience of working as a part of large Functional / Technical / Support team.The role will also involve all aspects of release management. Previous experience within the investment-banking sector is not essential but a highly motivated and skilled individual who can add to the current group of talented resources are considered more important. Following are some key expectations Scope collection from project and/or incident owners Preparing Release Kick off Ensure that a dedicated roadmap is provided for each change in the scope of the Release Release Global Test Planning Coordination Ensure that the owner of the change provide: User Guide, implementation deliverables, Training, change management kit for the end users Follow progress on the release Status and Issue consolidation and communication Get sign-off of test book to validate release components Organize and lead Sign-off of the key milestones: SIT, UAT, NRT and go / no-go meeting with the stakeholders Coordinate Go Live and after care support Ensure availability of handover documentation Manage Handover with the support teams Contributing Responsibilities Technical & Behavioral Competencies Excellent Knowledge & Understanding Oracle & SQL. Flair for learning new tools & technology Add advantage of knowing UNIX / LINUX Good Techno functional knowledge If interested , please share your resumes to ashwini.shetty@kiya.ai

Experience: 4 - 7 yrs Role Expectations: Extensive hands-on experience in Excel, VBA, SQL Root cause analysis/ Deep dive of varied business problems Knowledge around insurance sector Experience around writing project related documents (FSD, BRD etc) Excellent storyboarding skills and the ability to formulate intuitive hypothesis Stay current with customer needs and strategies; utilizing formal and informal written communication methods to communicate updates and findings Keep up with cutting edge analytics techniques and tools in the continuously evolving area. Effective presentation & storyboarding skills & experience in creating presentations for mid-level/executive clients Good communication/problem solving/analytical bent of mind Preferred candidate profile Bachelor's/ Masters degree in Management, Engineering, Finance, or related discipline. Minimum 4 years of experience in working as BA Role & responsibilities

As an experienced trainer/facilitator, you will be responsible for conducting a comprehensive 2-day training program for a banking client on writing effective Business Requirement Documents (BRD). Your expertise in documenting detailed business requirements, including specifications and change requests for internal IT product development will be crucial for this role. Key Requirements: - Deliver engaging and informative sessions on the structure, components, and best practices for creating BRDs. - Explain how to capture business needs, stakeholder inputs, and technical requirements effectively. - Provide hands-on exercises to develop and refine business requirements, focusing on accuracy, clarity, and alignment with organizational goals. - Train participants on handling change requests and managing requirement updates throughout the development lifecycle. - Offer real-world examples and address common pitfalls in BRD documentation. The ideal candidate should possess strong communication skills, a solid understanding of IT product development, and relevant experience in the banking industry. Location: Bengaluru. If you meet the above requirements and are interested in this opportunity, please forward your updated resume to anathan@amity.edu.,

Hello Candidates, We are hiring for the Position- Business Analyst Exp- 5+ years Location- Mumbai Skills- Capital Market, SQL Roles and Responsibilities Collaborate with stakeholders to gather requirements for new features and enhancements. Develop use cases, user stories, BRDs, FRDs, and query documents to capture business needs. Work closely with development teams to ensure successful implementation of projects. Conduct research on industry trends and best practices to improve processes. Participate in requirement gathering sessions and provide input on project scope Interested candidates share resume on singh.nikita@kiya.ai

Job Summary: We are looking for a detail-oriented and proactive Project Coordinator to support project planning and execution across teams. The ideal candidate will assist in monitoring project progress, managing schedules, coordinating meetings, and ensuring deliverables are met on time and within scope. Key Responsibilities: Coordinate internal resources and third parties/vendors for the flawless execution of projects Assist in developing project scopes and objectives, involving all relevant stakeholders Ensure resource availability and allocation Monitor project performance and report updates to stakeholders Manage project documentation, schedules, and timelines using project management tools Act as a point of contact and communicate project status to all participants Prepare and maintain comprehensive project reports Organize and facilitate meetings, follow-ups, and task tracking Identify and escalate issues or delays appropriately Required Skills and Qualifications: Bachelors degree (B.Tech preferred); MBA is an added advantage 13 years of relevant experience as a Project Coordinator or in a similar role Proficiency in JIRA , G-Suite , MS Office , and project management tools Strong knowledge of Agile methodology Excellent verbal and written communication skills Strong organizational and multitasking abilities Ability to work under pressure and meet deadlines

> Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

> Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

Leads the delivery of Client focused procurement services and continuously strives to improve them. Participates in meeting service KPIs executing diverse and time-sensitive activities, considering compliance, quality and efficiency of delivery. Develops business intimacy with local Stakeholders.May lead and/or provides support to other team members in resolving operational issues within own process expertise. - Grade Specific Role Overview:Provides services according to the Service Delivery scope to meet specific KPIsSupports delivery of Procurement services into the BusinessMaintains a proactive working attitude towards the ClientHas basic knowledge of the Stakeholder community within the work perimeterManages relationships with StakeholdersUnderstands P2P processes Has knowledge about cross-functional workMonitors process adherence across work perimeter and escalates as needed Coordinates/supports junior professionals in process adherence and problem solvingIdentifies, reports and participates in process improvements implementationGeneral Responsibilities / Accountabilities:Ensures the daily activities are fulfilled properly and timely in accordance with procedures and KPI targetsDemonstrates knowledge of processes and procedures relevant to the functionAccountable for process compliance within the work perimeterResponsible for a customer focused service towards the client, reacting to client requests and queries in a timely fashionResponsive to local Stakeholders in solving day-to-day activitiesProvides subject matter expertise as needed by other team membersSupports junior professionals in day-to-day activities Helps the team to achieve common goalsActs to overall procurement policies and processesContinually strives to simplify, standardize and improve processes Continually seeks out ways to improve Client satisfactionProactively shares knowledge on on P2P and Service Delivery procedures with other servise delivery team membersSupports transformation projects activites Skills (competencies)

Skill required: Agile Sourcing - Sourcing Designation: Procurement Practice Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture seeks a Senior Sourcing Analyst to collaborate with internal and external clients to supportsourcing strategies related to various spend areas for different categories (i.e., Technology, HR, CPS, Marketing, Professional Services, Legal, Travel etc). The resource will support multiple sourcing projects, client selection criteria, supplier selection processes, contract negotiations, and formal bidding processes. The resource will also develop market insights from cross-client sourcing activities, provide financial analyses, and collaborate with the Sourcing Category function.Complexity Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations where analysis requires an in-depth evaluation of variable factors. Requires adherence to the strategic direction set by senior management Interaction with senior management at a client and/or within Accenture involving matters that may require acceptance of an alternate approach.Authority Power to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction, and decisionmaking ability Some latitude in decision-making. Acts independently to determine methods and procedures on the new assignmentsImpact or Decision Impact Risk or consequences in the event of failure, as indicated by the range of expected impact, such as within a team or across a team or area of responsibility and level of risk Decisions have a significant day-to-day impact on areas of responsibilityScope Degree of accountability for assigned tasks, our clients, and/or the organization, as indicated by the size of work effort and scale of entity and/or program What are we looking for Category Specific Skill Should have good exposure to category planning, stakeholder management, global sourcing, and strong knowledge of the supplier landscape for various sourcing categories. Should have handson experience in RFx processes and analysis of supplier proposals. Strong analytical and presentation skills are a must.Required B.E /B.Tech, MBA, CPSM / CPM (desired) 5+ years of Sourcing & Category Management experience, out of which approximately 80% should be in Global sourcingSkill Name Expected proficiency levelBusiness Insight P3 - ProficientContract planning & development P3 - ProficientGlobal strategic sourcing P3 - ProficientNegotiation management P3 - ProficientRFx Management P3 - ProficientSupplier analysis & selection P3 - ProficientMS Powerpoint & Excel P4 - ExpertTalent Segment:Advisory Roles and Responsibilities: This role includes some or all the following key responsibilities. Please review these in conjunction with career-level guidelines to understand the expectations for this role.Sourcing Execution Support execution of sourcing projects, including all key steps such as strategy development, supplier negotiation, award recommendations, business case presentations, and supplier contract execution, leveraging an Agile approach to drive efficiency in execution Help create industry and supplier research, market intelligence, and financial analyses for the client. Support the development of market insights from cross-client sourcing activity and collaborate with various category advisors to develop content that enables knowledge sharing across the organization. Pursue and develop client stakeholder relationships within the assigned accounts, support reporting, and team management. Help Sourcing Leads with Category Strategy development for specified clients to identify project opportunities that achieve client goals and mature their sourcing function Work with the legal and technical teams to facilitate the negotiations of the legal and technical terms in a contract. Negotiate and close the contract with advice from legal and technical/ business teams. Qualification Any Graduation

, or any graduateProven work experience as a Technical Business AnalystStrong skills in Business process, Process Business Structure and Design Best products,Detailed Functional Design, Executive Summaries, Project plans, Basic Competence with programming languages Experience as Business Analyst will be an added advantageTechnical Skills in Angular JS,PHP,Laravel, JAVA, C++, MySQL, XML,HTML,Android iosGood communication skillsKeen sense of perception and ability to learn new things Define configuration specifications and business analysis requirementsPerform quality assuranceDefine reporting and alerting requirementsOwn and develop relationship with partners , working with them to optimize and enhance our integrationHelp design , do

LocationBangaluru TeamCustomer Experience (CX) Reporting ToSr. Manager CX Strategy About PhonePe PhonePe is India's leading digital payments platform, empowering over 400 million users and 32 million merchants with seamless and secure financial transactions. Since our inception in 2016, we have revolutionised digital payments, pioneering UPI-based transactions and expanding into financial services including digital gold, mutual funds, and insurance. Our mission is to deliver innovative and inclusive financial solutions that enhance the lives of our customers. Our Culture At PhonePe, we thrive on a culture of ownership, empowerment, and innovation. We believe in entrusting our people to take initiative, experiment boldly, and deliver exceptional results. Our teams are collaborative, passionate, and committed to creating customer-centric solutions at scale. About the Customer Experience (CX) Team The CX team is at the forefront of creating delightful, friction-free customer journeys. We put customers first in every decision, relentlessly pursuing opportunities to simplify interactions, resolve pain points, and improve response times. Our goal is to design and deliver scalable experiences that exceed expectations and reinforce trust. Role Overview As an Associate Manager CX Process Design, you will take charge of defining and improving the end-to-end customer handling experience across touchpoints. This includes designing robust customer support flows, BOT workflows, and operational processes that directly influence business outcomes. In this role, you will own the process design charter for CX, working cross-functionally to drive automation, efficiency, and user satisfaction. Key Responsibilities Customer Journey Optimisation Analyse end-to-end customer journeys to identify friction points and improvement opportunities to Design intuitive, scalable workflows across app, chat, voice,self-serve channels & other channels. And Build SOPs and support playbooks to improve efficiency and performance. Automation Design (BOT / AI) : Design flows that address common customer queries with minimal human intervention.Define escalation protocols, fallback logic, and resolution paths to increase BOT efficiency.Continuously improve BOT performance through data analysis and user feedback. Continuous Improvement : Streamline existing processes to improve metrics like First Response Time (FRT), Average Handling Time (AHT), and resolution accuracy.Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions.Drive continuous process improvement initiatives that scale with business growth. Data-Driven Execution : Conduct Voice of Customer (VOC) analysis, RCA, and feedback loop implementation.Track and influence L1 metrics, including NPS, customer satisfaction, and order completion rates.Leverage dashboards and data insights to validate hypotheses and measure success. Cross-Functional Stakeholder Collaboration : Partner with Product, Operations, Category, Sales, and internal CX teams to align process changes with broader business goals.Communicate clearly and persuasively with stakeholders across levels, including leadership. Ideal Candidate Profile BTech or MBA from a Tier 1/2 institution. 3+ years of experience in CX/operations/process design; experience in product-based startups, FinTechs or quick commerce Proven ability to understand customer journeys with hands-on experience in designing & implementing processes or automated workflows using process modeling, simulation, and optimization techniques. Strong analytical and problem-solving skills with a data-first mindset. Expertise in tools like Lucidchart, Miro, or similar for flow mapping; familiarity with BOT platforms is a plus. Exceptional communication, collaboration, and stakeholder management abilities. Demonstrated ownership and ability to thrive in a fast-paced, dynamic environment. Why Join PhonePe Join one of Indias most trusted and innovative fintech brands. Be part of building the future of quick commerce with Pincode. Work with passionate and talented peers who are customer-obsessed. Opportunity to own impactful projects and grow in a high-performance culture. Enjoy competitive compensation, benefits, and an empowering work environment. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

• Write PRDs & BRDs for modules in detail • Differentiate in issues / business requirements, explain walkthroughs & review test cases • Analyse Circulars & implications on Trading / RMS, implement changes across product segment (APIs, web, mobile) Required Candidate profile • Exp. in Product team, Business Analysis, Risk Management, or roles within Capital Market • NISM - Risk Management & Operations module • Understand financial instrument (equities, FI, MF, IPO, OFS)

: Job Title KYC Quality Assurance Team Corporate TitleAssociate LocationBangalore, India Role Description Client Lifecycle Management (CLM) in Global KYC Operations is responsible for performing KYC on clients of Deutsche Bank Group and Affiliates across Corporate Investment Banking. The 1 LoD Know Your Client (KYC) Quality Assurance (QA) - CB/IB Financial Crime Risk (FCR) and Compliance Business Control Office (BCO) function provides assurance to stakeholders as to whether DBs KYC files reviewed meet the standards defined in the KYC Policy DB Group and local requirements (where applicable) through an independent assessment of KYC file, including ascribed Client Risk Ratings and Due Diligence activities undertaken by the Business to manage Financial Crime Risks presented by the Client. What well offer you , 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Operate as a KYC Quality Assurance SME with the global KYC QA function Review KYC files on a sample basis by applying the QA methodology to deliver an objective review of client files Perform accurate and consistent QA checks on KYC files across multiple locations, business areas and client types Identify risks within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process Partner with CLM & AFC QA teams to improve KYC standards Support and contribute towards a continuous improvement program of work borne out of a QA testing results, asses root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA & CLM teams Contribute to forward looking strategy for QA including, AI, machine learning & process re-engineering Your skills and experience Profound knowledge of Know your Customer (KYC) matters and topics with 3+ years KYC operations experience Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required Experience with investment banking clients and with preferably with risk and complex client entity structures Effective communication, organisation, prioritisation and interpersonal skills Ability to work to high standards and under strong time constraints The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies. Combine subject matter expertise and able to transfer knowledge to colleagues How well support you . . . .

Responsibilities: * Conduct requirement gathering sessions with stakeholders * Analyze business needs through BRD creation * Collaborate on requirements management processes * Ensure accurate documentation and communication

Assists clients in the selection, implementation, and support of PP for SAP. Lead multiple sized projects as team member or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions Prepare and conduct Unit Testing and User Acceptance Testing Knowledge and experience in implementation planning, fit analysis, configuration, testing, rollout and post-implementation support. Experience in working with teams to prioritize work and drive system solutions by clearly articulating business needs. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 6+ Years of SAP functional experience specializing in design and configuration of SAP PP modules. Experience in gathering business requirements, providing conceptual and detailed designs to meet business needs, performing necessary SAP configurations, writing detail specifications for development of custom programs, testing, co-ordination of transports to production and post go live support Should be able to create requirement specifications based on Architecture/Design/Detailing of Processes Preferred technical and professional experience Proven work experience in Hana would be an added advantage

Educational Bachelor of Engineering,Bachelor Of Science,Bachelor Of Computer Science,Master Of Science,Master Of Engineering Service Line Application Development and Maintenance Responsibilities Work on client assignments, typically large transformational IT programs, as an individual contributor and/or as a lead of junior consultants Engage with client business and IT as well as with internal Infosys stakeholders throughout the phases of an IT program, including interfacing with third party / legacy systems, from planning through proposing a solution and implementation Experience in Business Process Consulting (i.e. any systems in particular), Problem definition, Case and workflow design, Detailing of Processes, Process modelling Drive business workshops to define requirements and elaborate functional specifications of an IT solution Design Business User Stories, Use cases, Lead Functional Architecture, Re-engineer process models and Integrate disparate services for end to end solution delivery Work with Agile scrum team, to analyse the prioritized user stories to define the sprint scope Understand interface / integration technologies and a good understanding of customers’ needs so they can be translated into requirements Work with Infosys sales team to lead or drive business / functional content in client pursuits Drive thought leadership initiatives by contributing PoVs, Whitepapers, etc. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Experience in working across teams in consulting, software development, product support, quality assurance. Experience in working in a global environment with multiple locations Experience in driving meetings/workshops with senior client executives, business leads & cross functional stakeholders and articulate project documents lucidly Proactive outreach on deliverables, and owning the Test execution and socialization of scopes. Preferred Skills: Domain-Aerospace-MRO-Aero Technical Publication Domain-Manufacturing-Manufacturing - ALL Domain-Supply Chain Management-Demand & Supply Planning Foundational-Development Methodology-Infosys Global Agile methodology-Agile development Foundational-Development Methodology-Scrum Domain-Automotive-Automotive Sales & After Sales Service

Educational Bachelor of Engineering,Bachelor of Business Mgmt.,Bachelor Of Business Adm.,Bachelor Of Technology (Integrated),Master of Business Administration,Master Of Engineering,Chartered Accountant,Master Of Technology,Master Of Business Management Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As a Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will be able to elicit requirements, create functional specifications and process artifacts, such as process flow diagrams. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Additional Responsibilities: Business Analyst should own the translation of these requirements into technical solutions and document those solutions in Functional Specification Designs.Leverage tools to draw Process flow diagrams which technical team can leverage to document technical design.Provide business partner application support which includes working with Downstream and upstream application managers, operation and business users, technology and vendor(s) to resolve issues. Work with various stakeholders across program and tech partners to ensure change is implemented smoothly.Continuously Liaise with project and program managers to review project timelines, Risks at the program level, Risk Mitigation strategies, etc. and solutions to meet each project management activities.Experience with both traditional Waterfall SDLC and Agile/Lean methodologies.Must have strong problem-solving abilities, self-starter, sound team playerMust have excellent organizational skills and be able to handle multiple tasks to meet tight deadlinesStrong ability to communicate effectively and influence decisions to achieve resultsProvide suitable documentation for Business-as-usual reference across different support levels (L1, L2 and L3). Thorough understanding and execution of support model with excellent triage and problem-solving ability. Technical and Professional : Primary Skills: 2-3 years of experience working as a Business Analyst/ techno-functional Consultant in Banking domain areas Core Banking Cards & Payments Capital Markets Risk & ComplianceExperience with Agile development methodologies such as SCRUMExcellent organizational, verbal, and written communication skillsStrong analytical skillsAbility to work independently with minimal guidance. Preferred Skills: Domain-Banking-Banking - ALL

Outstanding development skills. History of delivering extraordinary solutions to product delivery and/or clients. Very strong organizational skills and attention to detail. Excellent collaboration skills. Works effectively as part of multiple, varied project teams and demonstrates genuine commitment to team success. Takes initiative and ownership. Proactive, results-oriented, with a can-do spirit in meeting critical deadlines. Must be comfortable in fast paced and sometimes ambiguous work situations. A customer focused mind-set with a desire to create excellent outcomes for users and implementation partners. Prior financial system implementation or product development experience. Exposure to Banking or other financial services sector organizations highly desirable. Experience with Billing, A/R or Accounting systems/processes highly desirable. Experience with ORMB or other OUAF products highly desirable. Experience with OJet, OUAF UI tools, and JavaScript essential. Experience with implementing Accessibility Standards and browser specifics Roles and Responsibilities As a User Experience Developer (Banking) for ORMB, you will transform Figma wireframes into user interfaces using OJET, JavaScript and OUAF to enhance the product’s ability to support financial services billing needs. You will be part of the development team, working closely with product management, design, performance, documentation, and support team members to ensure your developments: align with the given design. fulfil the stated requirements. provide the required level of performance and usability. follow product design and development standards. are well documented. apply modern development techniques. Responsibilities: Develop and deliver high quality user interfaces. Validate and challenge designs based on your experience in both the relevant functional domain and in development processes. Follow development and documentation standards. Be passionately focused on delivering the best solution; relentlessly pursue providing an excellent customer experience for the product all the time. Demonstrate thoughtfulness, critical thinking and mature judgement when selecting methods and techniques for achieving success. Maintain up-to-date knowledge of and compliance with internal processes and procedures. Demonstrate strong communication skills to deal with internal stakeholders, partners, customers, and senior management. Effectively apply Oracle’s methodologies, policies, and procedures.

Role & responsibilities Preferred candidate profile Job Description: Gather & document requirements using tools like interviews, workshops, surveys, business process descriptions, use cases, etc. Define product vision, road map, and growth opportunities, outlining the vision and direction for the product offering. Develop appropriately detailed specifications for product features in the form of product backlog and prioritize features based on the overall strategy and business objectives. Plan and prioritize product feature backlog and development for the product and create conceptual prototypes. Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements. Provide vision and direction to the Agile development team and stakeholders throughout the project by leading the planning of product release plans and setting expectations for the delivery of new functionalities. Analyze the practicality of development requirements of new systems and upgradations to existing systems. Participate in user acceptance testing Skills & Experience: 4+ years of experience in a similar role for web/mobile projects. Strong analytical and product management skills including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Ability to interact professionally with a diverse group acting as a liaison between technology teams, support teams, and business units. Excellent documentation, verbal & written communication, and team collaboration skills. Sharp analytical and problem-solving skills. Outstanding presentation and leadership skills. Experience in iterative development methodologies like Agile.