Develop and implement sales strategies to increase patient admissions and grow the hospital's market share. Identify new opportunities by building relationships with physicians, clinics, and corporate clients for referrals and partnerships. Meet with potential partners such as insurance companies, community organizations, and other healthcare providers to create referral networks. Conduct outreach programs to attract medical tourism patients, if applicable. Manage the hospital’s sales pipeline, track performance, and meet or exceed sales targets. Represent the hospital at conferences, health fairs, and community events to promote services. Create and execute marketing campaigns aimed at increasing awareness of the hospital’s specialties and services (e.g., maternity, emergency care, surgeries). Develop and maintain a strong digital presence for the hospital, including managing social media platforms, the hospital website, and digital ads. Coordinate the production of marketing materials such as brochures, newsletters, and promotional videos. Organize health talks, camps, and other community outreach programs to promote preventive healthcare. Collaborate with the hospital’s clinical departments to highlight key services and develop promotional materials that explain treatments and patient care options. Develop programs to enhance patient satisfaction and loyalty, including feedback systems and after-care marketing. Assist in creating a seamless experience for international patients, if applicable, by offering concierge services and facilitating communication between patients and doctors. Ensure patients have access to accurate and easy-to-understand information about the hospital’s services, physicians, and specialties. Work closely with department heads to align sales and marketing efforts with the hospital’s objectives and patient care standards. Collaborate with the hospital administration to ensure all promotional materials and strategies are compliant with healthcare regulations and standards. Provide detailed reports to senior management on sales activities, marketing campaign performance, and market trends. Monitor competitors and stay updated on the latest healthcare marketing trends to ensure the hospital remains competitive. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Corneal Surgery: Diagnose and treat a variety of corneal diseases (e.g., keratoconus, corneal dystrophy, corneal ulcers, and infections). Perform corneal transplant surgeries, including Penetrating Keratoplasty (PK) and Deep Anterior Lamellar Keratoplasty (DALK) . Conduct advanced corneal procedures like Descemet’s Stripping Endothelial Keratoplasty (DSEK) and Descemet’s Membrane Endothelial Keratoplasty (DMEK) . Manage and treat corneal scarring and other corneal surface abnormalities. Phacoemulsification (Phaco) Surgery: Perform phacoemulsification (phaco) cataract surgery, using advanced techniques to extract the clouded lens and replace it with an intraocular lens (IOL). Manage patients pre- and post-operatively, ensuring optimal recovery and vision outcomes. Diagnose cataract progression and educate patients on their treatment options. Utilize femtosecond laser-assisted cataract surgery (if applicable) for advanced precision during procedures. Refractive Surgery: Perform refractive surgeries like LASIK , PRK , SMILE Pro , or ICL (implantable collamer lens) to correct refractive errors such as myopia, hyperopia, and astigmatism. Evaluate patients for refractive surgery, including performing pre-operative assessments such as corneal mapping, pachymetry, and visual acuity tests. Counsel patients on surgical options and expected outcomes. Manage post-operative care and monitor patients for any complications or side effects. General Duties: Collaborate with the eye care team (ophthalmologists, optometrists, technicians) to provide holistic care. Maintain detailed and accurate patient records, including surgical outcomes, patient progress, and follow-up care. Participate in research, teaching, and training programs within the department. Stay updated on the latest techniques, technologies, and treatments in the field of cornea, cataract, and refractive surgery. Adhere to hospital protocols, safety regulations, and ethical standards. Job Type: Full-time Pay: ₹150,000.00 - ₹250,000.00 per month Experience: total work: 3 years (Required) Work Location: In person
Corneal Surgery: Diagnose and treat a variety of corneal diseases (e.g., keratoconus, corneal dystrophy, corneal ulcers, and infections). Perform corneal transplant surgeries, including Penetrating Keratoplasty (PK) and Deep Anterior Lamellar Keratoplasty (DALK) . Conduct advanced corneal procedures like Descemet’s Stripping Endothelial Keratoplasty (DSEK) and Descemet’s Membrane Endothelial Keratoplasty (DMEK) . Manage and treat corneal scarring and other corneal surface abnormalities. Phacoemulsification (Phaco) Surgery: Perform phacoemulsification (phaco) cataract surgery, using advanced techniques to extract the clouded lens and replace it with an intraocular lens (IOL). Manage patients pre- and post-operatively, ensuring optimal recovery and vision outcomes. Diagnose cataract progression and educate patients on their treatment options. Utilize femtosecond laser-assisted cataract surgery (if applicable) for advanced precision during procedures. Refractive Surgery: Perform refractive surgeries like LASIK , PRK , SMILE Pro , or ICL (implantable collamer lens) to correct refractive errors such as myopia, hyperopia, and astigmatism. Evaluate patients for refractive surgery, including performing pre-operative assessments such as corneal mapping, pachymetry, and visual acuity tests. Counsel patients on surgical options and expected outcomes. Manage post-operative care and monitor patients for any complications or side effects. General Duties: Collaborate with the eye care team (ophthalmologists, optometrists, technicians) to provide holistic care. Maintain detailed and accurate patient records, including surgical outcomes, patient progress, and follow-up care. Participate in research, teaching, and training programs within the department. Stay updated on the latest techniques, technologies, and treatments in the field of cornea, cataract, and refractive surgery. Adhere to hospital protocols, safety regulations, and ethical standards. Job Type: Full-time Pay: ₹150,000.00 - ₹250,000.00 per month Experience: total work: 3 years (Required) Work Location: In person
Develop and implement sales strategies to increase patient admissions and grow the hospital's market share. Identify new opportunities by building relationships with physicians, clinics, and corporate clients for referrals and partnerships. Meet with potential partners such as insurance companies, community organizations, and other healthcare providers to create referral networks. Conduct outreach programs to attract medical tourism patients, if applicable. Manage the hospital’s sales pipeline, track performance, and meet or exceed sales targets. Represent the hospital at conferences, health fairs, and community events to promote services. Create and execute marketing campaigns aimed at increasing awareness of the hospital’s specialties and services (e.g., maternity, emergency care, surgeries). Develop and maintain a strong digital presence for the hospital, including managing social media platforms, the hospital website, and digital ads. Coordinate the production of marketing materials such as brochures, newsletters, and promotional videos. Organize health talks, camps, and other community outreach programs to promote preventive healthcare. Collaborate with the hospital’s clinical departments to highlight key services and develop promotional materials that explain treatments and patient care options. Develop programs to enhance patient satisfaction and loyalty, including feedback systems and after-care marketing. Assist in creating a seamless experience for international patients, if applicable, by offering concierge services and facilitating communication between patients and doctors. Ensure patients have access to accurate and easy-to-understand information about the hospital’s services, physicians, and specialties. Work closely with department heads to align sales and marketing efforts with the hospital’s objectives and patient care standards. Collaborate with the hospital administration to ensure all promotional materials and strategies are compliant with healthcare regulations and standards. Provide detailed reports to senior management on sales activities, marketing campaign performance, and market trends. Monitor competitors and stay updated on the latest healthcare marketing trends to ensure the hospital remains competitive. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Work Location: In person
Role Overview: As a Sales and Marketing Manager at the hospital, your primary responsibility will be to develop and implement sales strategies to increase patient admissions and grow the hospital's market share. You will identify new opportunities by building relationships with physicians, clinics, and corporate clients for referrals and partnerships. Additionally, you will be responsible for meeting with potential partners such as insurance companies, community organizations, and other healthcare providers to create referral networks. Key Responsibilities: - Develop and implement sales strategies to increase patient admissions and grow the hospital's market share. - Identify new opportunities by building relationships with physicians, clinics, and corporate clients for referrals and partnerships. - Meet with potential partners such as insurance companies, community organizations, and other healthcare providers to create referral networks. - Conduct outreach programs to attract medical tourism patients, if applicable. - Manage the hospital's sales pipeline, track performance, and meet or exceed sales targets. - Represent the hospital at conferences, health fairs, and community events to promote services. - Create and execute marketing campaigns aimed at increasing awareness of the hospital's specialties and services (e.g., maternity, emergency care, surgeries). - Develop and maintain a strong digital presence for the hospital, including managing social media platforms, the hospital website, and digital ads. - Coordinate the production of marketing materials such as brochures, newsletters, and promotional videos. - Organize health talks, camps, and other community outreach programs to promote preventive healthcare. - Collaborate with the hospital's clinical departments to highlight key services and develop promotional materials that explain treatments and patient care options. - Develop programs to enhance patient satisfaction and loyalty, including feedback systems and after-care marketing. - Assist in creating a seamless experience for international patients, if applicable, by offering concierge services and facilitating communication between patients and doctors. - Ensure patients have access to accurate and easy-to-understand information about the hospital's services, physicians, and specialties. - Work closely with department heads to align sales and marketing efforts with the hospital's objectives and patient care standards. - Collaborate with the hospital administration to ensure all promotional materials and strategies are compliant with healthcare regulations and standards. - Provide detailed reports to senior management on sales activities, marketing campaign performance, and market trends. - Monitor competitors and stay updated on the latest healthcare marketing trends to ensure the hospital remains competitive. Qualifications Required: - Bachelor's degree in Marketing, Business Administration, or related field. - Proven experience in sales and marketing within the healthcare industry. - Strong communication and interpersonal skills. - Ability to analyze market trends and competitor activity. - Familiarity with healthcare regulations and compliance standards. Please note that the job type for this position is Full-time and the work location is in person.,
Key Responsibilities:A. Patient Communication & Call Handling Answer incoming calls promptly and professionally using the hospital’s approved greeting script. Provide accurate information about hospital services, doctors’ availability, consultation timings, and locations. Handle appointment scheduling, rescheduling, and cancellations using the hospital management software (HMS/EMR). Ensure all patient queries are addressed or appropriately redirected to concerned departments. Make outbound calls for appointment confirmations, follow-ups, feedback collection, and reminders for reviews or investigations. Maintain confidentiality and sensitivity while handling patient data and medical information. B. Appointment Management Coordinate with OPD reception and consultants to ensure accurate appointment slots and minimal waiting times. Update the appointment register and software daily with new bookings, reschedules, and cancellations. Ensure SMS/WhatsApp reminders are sent to patients a day prior to their appointments. Monitor doctor schedules and inform patients promptly of any changes or delays. C. Feedback & Patient Relationship Management Collect patient feedback post-consultation or discharge via phone or digital forms. Record and escalate complaints to the Quality or Patient Experience team for timely resolution. Maintain a positive and empathetic attitude toward patients at all times to enhance patient satisfaction. D. Coordination with Other Departments Liaise with OPD, Marketing, Optical, Pharmacy, and Diagnostic departments to ensure seamless communication. Inform the Nursing and Doctor teams about emergency calls or urgent appointment requests. Support the Marketing team during promotional campaigns (e.g., free eye check-up camps, LASIK offers) by making outreach calls. E. Record Keeping & Reporting Maintain accurate call logs, daily MIS reports, and appointment statistics. Report daily call volume, missed calls, conversion ratios, and feedback summaries to the Front Office Manager. Update and verify patient contact information and maintain records as per NABH standards. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Education: Bachelor's (Required) Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 2 years (Required) Language: Hindi (Preferred) Work Location: In person