Responsibilities And Duties Creative in designing Creatives, Flyers, brochures, infographics, banner ads, on-screen marketing promotions, advertisements, posters according to requirement. Design creatives that are innovative and eye-catching, but at the same time, in line with the brand personality and visual guidelines. Come up with innovative ways to elevate the brand. Contribute to a culture that supports creativity through exploration, technological innovation, and individual development. Skills:- HTML/CSS, Graphic Designing, Adobe Photoshop, Adobe Illustrator and Adobe After Effects
Key Responsibilities Answer incoming calls and make outbound calls to customers. Respond to customer inquiries and provide timely, accurate information. Handle customer complaints and resolve issues, escalating to supervisors when needed. Maintain detailed records of customer interactions in CRM or other databases. Follow communication scripts and company protocols during calls. Meet individual and team performance targets (such as call resolution, response time, and customer satisfaction). Assist colleagues and contribute to team efforts by sharing knowledge or supporting new employees. Required Skills and Qualifications Excellent verbal and written communication skills. Strong problem-solving abilities and customer service orientation. Ability to handle stress, multitask, and remain calm in challenging customer interactions. Computer literacy and familiarity with call center software or CRM tools.