Brand Vantage Marketing

Role & responsibilities : We are seeking a proactive and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, providing excellent service, resolving issues efficiently, and ensuring a high level of customer satisfaction. Excellent Communication skills are mandatory Preferred candidate profile Previous customer service experience Competent in the Microsoft product suite Positive, mature, motivated individual with strong people skills Responsible, accountable and has integrity Effective multi-tasker who can work at a fast pace Well organised and resourceful, with attention to detail Clear and appropriate phone manner with verbal and written communication skills Ability to analyse and solve problems effectively Passionate about delivering for customers and will go the extra mile to ensure their needs are met