Branch Sales Manager

Company Description

IDFC FIRST Bank, formed in 2018 through the merger of IDFC Bank and Capital First, is a new-age, technology-driven financial institution committed to ethical, customer-centric, and socially responsible banking. Offering a wide suite of banking solutions, it provides services across retail banking, MSME, corporate banking, and more, emphasizing transparency and customer satisfaction. The bank is renowned for its ZERO FEE banking services, innovative products like lifetime-free credit cards, and highly rated digital platforms. Serving over 40 million customers, IDFC FIRST Bank prioritizes financial inclusion and social good, with a focus on empowering entrepreneurs and underserved communities. The bank strives to create an ethical and world-class institution, providing a fulfilling environment for its employees.

Role Description

This is a full-time, on-site role for a Branch Sales Manager located in South East Delhi. The Branch Sales Manager will be responsible for leading a team to achieve sales targets and ensuring high customer engagement and satisfaction. Key responsibilities include overseeing branch operations, driving revenue growth, fostering relationships with customers, and ensuring compliance with regulatory guidelines. This role requires collaboration with the branch team, monitoring performance, and implementing sales strategies to meet organizational objectives.

Qualifications

• Sales and marketing skills, including experience in driving revenue growth, business development, and managing client relationships
• Team leadership and management skills, with the ability to mentor and motivate a sales team
• Understanding of banking products such as retail and corporate banking services, MSME loans, and trade finance operations
• Excellent communication and negotiation skills for fostering customer and stakeholder relationships
• Strong analytical and problem-solving skills to address complex situations and optimize branch performance
• Proficiency with banking software, technology platforms, and basic financial products
• Bachelor's degree in business, finance, or a related field; an MBA is a plus
• Proven track record of achieving sales targets and a customer-focused approach