32 Branch Operation Jobs - Page 2

Job title: Service Relationship Manager Location: Bangalore Job Summary: Handle Affluent Desk as Service Manager for cluster of Branches. Manage overall service pertaining to Mapped clients of Affluent channel. Overall Job Description: Provide Exceptional service to mapped clients of Affluent channel for cluster of branches. Manage affluent desk & become one point of contact for mapped customers for their service related queries/requests & complaints. Handle & Process all financial & Non- Financial transactions pertaining to mapped affluent clients Upgrade customers maintaining high balances to Exclusive/Pioneer program as per the eligibility. Monitor Daily account balances and maintain book stability through immediate client intervention on accounts which demonstrate balance depletion / attrition propensity. Build and deepen relationships with existing Customer base by focussing on Family Grouping/household penetration. Manage the key performance indicators (Family Penetration/Digital Channel Activation/Book Growth/ Overall Service of the mapped base). Ensure effective on-boarding of NTB clients & engagement with mapped clients as per laid process. Generate quality references for opening new accounts from existing mapped customers. Ensure Timely closure of all Request/Complaints/Welcome/CE calls/Campaigns assigned on Talisma. Increase the Client stickiness and engagement by activating customers on Direct Transaction Channels of the bank like Mobile Banking App/ Net Banking / Debit Card/ VIDYO Branch etc. Process/Handle cash transactions/vault operations/ATM upkeep/Voucher & register maintenance/Lobby Management (These are only applicable to Service Managers mapped to Pioneer Lobby) Preferred Skill Set: Essential requirement: Minimum 3-5 years in Service . Interested candidates can share their resume at jasmine.sawhney@indusind.com

Vehiclestatus entry in ERP on daily basis in given time frame. LR& THC entry in ERP PRQgeneration and closer on time. PODArrival & Scanning. StockUpdation. OfficeStationery requirement. Postageand Courier every day. Primary Responsibilities: Computer Proficient. Communication should be good. Freshers also can be considered

1)Preparing LR 2)Checking Invoice and Permits and other vehicle documents. 3)Checking Quality of Vehicles like damages, cleanliness, leakages etc. 4)Counting commodity and ensuring same with drivers. 5)Preparing loading chart and releasing vehicle. Unloading 1)Unloading consignment with proper counting 2)Checking shortages and damages and reporting the same to concerned executive. Collecting POD timely and sending same to concerned branch Primary Responsibilities: Loading & Unloading 100% up to date Ontime & accurate Percentage of vehicles loaded/ unloaded Communication Team Player Punctual POD Invoice Documentation Planning Coordination Primary Responsibilities: Loading & Unloading of Material

Job Summary: To manage and impact improvement in the Affluent Clients' Service parameters and the delivery of client experience so that Affluent Banking becomes a benchmark in customer service for premium banking customers in the industry. Responsibility Areas: Support in managing all Private Bank sales and service activities for the assigned region Provide complete and comprehensive information to customers on products, services and ensure best services are provided to them Analyze clients cash, capital, and investment needs Monitor the performance of client accounts and suggest ways to improve returns Ensuring appropriate control framework is in place and operations risk are properly managed Automating key activities of the business to gain efficiency in delivery Streamlining of the digitization activities in the process Assure adherence to the guidelines set by the bank Ensure bank meets the audit, compliance regulatory requirements Gather latest Market intelligence and track benchmark against best practices in competitor banks. Manage and improve the customer journey and partner experience to differentiate the bank from competition Evaluate the feasibility of Digital enablement from offering, channel process point of view and ensure its implementation to improve overall operational efficiency Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer Preferred Skill Set: Prior experience in managing Service Delivery and client experience agendas roles at a level of geographic zone / pan-India central role Will bring a mix of business acumen and Service orientation to be able to create service excellence as a culture with a view to enhance business value Excellent communication, analytical & reviewing skills Inter-personal coordination & Team Player Previous exposure to CRM systems and Finacle is a critical skill. Excellent ability to use Excel and PowerPoint

RapiPay is driven by a vision to grow and lead digital banking as a service in the country with its financial super App NYE. Whether youre a consumer, a retailer, or an MSME, you can bank upon us. For consumers, we offer a wide suite of banking & financial services, and for businesses, we have assisted payment services, POS solutions, and MSME loans. We are seeking a detail-oriented professional to manage banking relationship operations. The role involves handling current account processes, foreign transactions, internet banking support, and documentation. The candidate should be well-versed in AML/KYC regulations and have strong communication skills to liaise with banks and internal teams. Key Responsibilities: Manage current account openings, closures, and related banking processes. Coordinate with banks for timely resolution of queries and transactions. Handle chargebacks, grievances, and documentation with precision. Provide support for internet banking and maintain cheque inventory. Ensure AML/KYC compliance and assist in drafting agreements with banking partners.

Role & responsibilities Ensure smooth branch operations complying to all internal controls, regulatory and compliance requirements, thus leading to strong business growth and optimum level of customer satisfaction. Cash and Vault monitoring in branch Ensure adherence with laid down processes and controls and manage Operational Risk for the Branch. Ensure, manage and supervise over the counter services in the branch to achieve timely and accurate processing of customer requests transactions and customer complaints, while ensuring service delivery is as per the prescribed standards and SLAs between the functions of the bank. Adherence to agreed TATs with Business thereby ensuring customer satisfaction. Compliance with all regulatory and internal guidelines and policies Manage audit at Branch and always ensure minimum satisfactory rating. Ensure smooth functioning of the Branch by supervising activities relating to Facilities Management, IT, etc. at branch level. Manage & control all operational functions of the Branch and define roles and responsibilities clearly for all team members. Ensure adequate coordination with centralized operations teams to maintain high quality service and customer satisfaction. Ensure timely receipt and submission of regulatory and other reports by/from the Branch. Monitor SLAs with all the Central Operations units. Participate in all critical system enhancement and process improvement exercises within Trade & Operations. Identify areas where productivity enhancement and cost reduction initiatives can be introduced. Ensure all processes are performed as per bank policies to achieve best satisfactory audit ratings in internal, external and SBP audits. Lead the branch Operations team to set individual objectives, review performance appraisals and provide on-going feedback on a formal and informal basis so that all staff are aware of what they are required to achieve and how they are performing against their objectives. Ensure implementation of a transparent and effective KPIs setting and appraisal process in time with local and regional guidelines. Actively participate for retention of deposits, identify and follow up on cross sell leads along with the branch manager in order to strengthen the liability position of the bank Any other responsibilities as assigned by Head T&O from time to time Competency & Skills Required: Strong knowledge of banking regulations, SOPs, regulatory guidelines Strong written and oral communication skills Proven leadership skills, and the ability to coach staff to ensure high level of customer service Robust knowledge of branch banking operations Capacity for team building Maintain significant standard of services for Desired levels. Customer centric approach People management skills Please share your CV Regional HR Business Partner Mahesh Chowgule mahesh.chowgule@unitybank.co.in

Vacancies in Home Loan, LAP Loan Minimum6 months experience in Any BFSI Sales 12th pass can apply Location: Karnal , Rohtak , Yamunanagar , Kharar , Ambala , Karnal , Zirakpur , Hisar Apply quickly > Resume > WhatsApp > 9988848119