Branch Manager

Job Description

Job Title: Branch Manager – Group Loan Segment Location: Eluru , Avanigadda, Pamuru, Ponnuru, Guntur, and Addanki (Andhra Pradesh) Department: Microfinance / Group Lending Reports To: Regional/Area Manager Job Summary: The Branch Manager – Group Loan Segment will be responsible for overseeing all branch operations related to group lending products. This includes managing staff performance, ensuring compliance with company policies, achieving disbursement and collection targets, building strong customer relationships, and promoting sustainable business growth within the assigned territory. Key Responsibilities: *Branch Sales & Team Management *Supervise and lead a team of field officers and loan officers. *Plan, monitor, and manage daily branch operations to ensure smooth delivery of group loan services. *Monitor staff productivity and ensure adherence to standard operating procedures. *Develop and implement strategies to achieve disbursement, collection, and client retention targets. *Identify new operational areas for expansion and support field officers in client acquisition. *Ensure timely recovery of group loans and maintain PAR (Portfolio at Risk) within prescribed limits. *Monitor loan utilization and prevent misuse of loan amounts. *Conduct regular center meetings and field visits to assess group dynamics and portfolio quality. *Maintain strong relationships with clients and ensure high levels of customer satisfaction. *Handle client grievances promptly and ensure proper resolution. Compliance & Reporting *Ensure branch operations adhere to internal policies, regulatory requirements, and audit guidelines. *Prepare and submit daily/weekly/monthly reports on branch performance, client feedback, and risk indicators. Qualifications & Experience: Bachelor’s degree in Finance, Business Administration, or related field (Master’s preferred). Minimum 3–5 years of experience in microfinance, preferably in a group lending environment. Skills Required: *Strong leadership and team-building capabilities. *Excellent communication and interpersonal skills. .Working Conditions: Frequent field visits and travel within the branch area of operation. Target and performance-driven work environment. Share your updated resume at- resume@staffiaa.com or DM - 8935092866 Best Regards, Puja Maurya Asst. Manager- HR