4041 Branch Banking Jobs - Page 26

ROLE PURPOSE & OBJECTIVE The incumbent will be primarily responsible to - Acquire new customers for liabilities from open market Assist the CRS - unsecured loans for conversion of existing borrowing customers for liabilities Enhance the relationship with the existing customers by cross-selling products and services as per the profile & need of the customers Train/assist customers to use ATM and BCs; drive usage of alternate channels SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Target assigned as per the branch CASA Book as per the branch TD Book as per the branch Segment wise book (NR, Senior Citizen, HNI etc) as per the branch Number target for all the respective products. CA SA TD KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion Understand need and acquire customers who meet the criteria for liability products through either of the below channels: Leads generated by branch staff and personal leads Referrals generated from existing customers Alternate channels Maintain the database of the prospects, meet select prospects and manage the relationship thereafter Accompany CRS-Unsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers Share customer insights/product related feedback with the Sales Manager - Liabilities Customers Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services Reduce customer dormancy and customer attrition by continuous engagement / interaction Resolves the customer queries on various accounts, FD / RD, remittances & third party product Internal Processes Guide the customer to fill the Account Opening Form; ensure receipt and verification of KYC documents; obtain customer signatures on all mandatory documents Strictly adhere & maintain compliance to KYC norms Drive the usage of alternate channels such as ATMs, BCs and assist customers to use ATMs for dispensing cash Learning & Performance Maintain up to date knowledge of the liabilities products and services as well as a working knowledge of other products offered in the branch Resolve queries raised by CRS-unsecured loans w.r.t liability products and support them in selling liabilities Ensure adherence to training man-days/ mandatory training programs for self Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate, preferably in commerce and related streams Experience 3+ years experience, preferably in sales Certifications AMFI / IRDA Certified Functional Skills Basic knowledge on retail banking products Documentation skills Process compliance focus Communication skills: fluent in the local language Behavioral Skills Courteous customer service skills Time Management Selling skills Telephonic cold calling skills Willingness to travel & relocation as per business requirements and career opportunities Competencies Planning & Organizing Driving Execution Managing Relationships Customer Focus KEY INTERACTIONS INTERNAL EXTERNAL Branch Team Unsecured Loans (CRM, CRS); Secured Loans (Loan Officers); Operations team Regional Product & Marketing team State HR BC Agents Location: Bengaluru,Chengalpattu,Chennai,Dharapuram,Ernakulam,Kannur,Kochi,Kollam,Kottayam,Kumbakonam,Madurai,Mayiladuthurai,Nagar,Palakkad,Perambalur,Puducherry,Tambaram,Tenkasi,Thiruvallur,Thrissur,Tirunelveli,Tiruppur,Tiruchirapalli,Vellore,Visakhapatnam

Position description: This role is responsible for acquiringnew current account customers from the open market and enhance the relationshipwith existing customers (managing existing CA portfolio as assigned) bycross-selling products and services as per the profile & need of thecustomers. This role drives the current account business for the respectivebranch and ensure the CA targets for the branch is met. The incumbent providesservice to both existing as well as to NTB current account customers. This role also handles cross selling of QR &POS and is accountable for adherence to compliance and regulatory norms. Primary Responsibilities: Business Meet the set targets on current account in terms of open market acquisition & existing customer conversion Focus on building the current account book for the bank Understand need and ac Location: Ahmedabad,Vadodara,Dombivli,Gandhidham,Gandhinagar,Goregaon,Hyderabad,Mehsana,Mumbai,Nagar,Nagpur,Nashik,Pune,Rajkot,Surat,Thane,Vapi

Primary Responsibilities: Business and customerCross sell of liability investment and asset products to both existing and NTB customersGenerate referrals from internal base and ensure customer service issues are addressed Generate and review reports and file them accordinglyAdminister and ensure compliance to all sales practices in branchMeet the business targets and identify sales opportunitiesGenerate leads for new business and customersPrepare and analyze branch profitabilityHiring of sales resources and providing them with the requisite training and handholding themSelfsourcing business basis opportunity and potential CustomerEnsure seamless onboarding experience for customersEnsuring best in class TAT and processing standardsEnsuring that any service complaints are resolved in a timely mannerProfiling customers and providing them with the right productCompetitor watch and give relevant suggestion and feedback to constantly improvise products intune with the marketInternal processBuild a strong teamWorking towards eliminating bottlenecks in the process and rejuvenating the customer journey with UjjivanTimely training of team members so as to ensure product knowledge change in processes are communicated in a timely manner downwardsInnovation LearningEnhance onjob selflearning Ensure timely completion of training learning programs assigned time to time for self and for the team Location: Bhubaneswar,Bardhaman,Dhanbad,Kharagpur,Kolkata,Lalpur,Nagar,Patna,Rajpur,Ranchi,Ratu,Silchar,Siliguri

ROLE PURPOSE & OBJECTIVE The incumbent will be primarily responsible to - Acquire new customers for liabilities from open market Assist the CRS - unsecured loans for conversion of existing borrowing customers for liabilities Enhance the relationship with the existing customers by cross-selling products and services as per the profile & need of the customers Train/assist customers to use ATM and BCs; drive usage of alternate channels SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Target assigned as per the branch CASA Book as per the branch TD Book as per the branch Segment wise book (NR, Senior Citizen, HNI etc) as per the branch Number target for all the respective products. CA SA TD KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Meet the set targets on liabilities in terms of open market acquisition & existing customer conversion Understand need and acquire customers who meet the criteria for liability products through either of the below channels: Leads generated by branch staff and personal leads Referrals generated from existing customers Alternate channels Maintain the database of the prospects, meet select prospects and manage the relationship thereafter Accompany CRS-Unsecured loans on the field for actively driving conversion of existing borrowing customers into liabilities customer Cross sell other secured loan products of Ujjivan and pass quality leads to respective loan officers Share customer insights/product related feedback with the Sales Manager - Liabilities Customers Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services Reduce customer dormancy and customer attrition by continuous engagement / interaction Resolves the customer queries on various accounts, FD / RD, remittances & third party product Internal Processes Guide the customer to fill the Account Opening Form; ensure receipt and verification of KYC documents; obtain customer signatures on all mandatory documents Strictly adhere & maintain compliance to KYC norms Drive the usage of alternate channels such as ATMs, BCs and assist customers to use ATMs for dispensing cash Learning & Performance Maintain up to date knowledge of the liabilities products and services as well as a working knowledge of other products offered in the branch Resolve queries raised by CRS-unsecured loans w.r.t liability products and support them in selling liabilities Ensure adherence to training man-days/ mandatory training programs for self Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications Graduate, preferably in commerce and related streams Experience 1 year experience, preferably in sales Certifications AMFI / IRDA Certified Functional Skills Basic knowledge on retail banking products Documentation skills Process compliance focus Communication skills: fluent in the local language Behavioral Skills Courteous customer service skills Time Management Selling skills Telephonic cold calling skills Willingness to travel & relocation as per business requirements and career opportunities Competencies Planning & Organizing Driving Execution Managing Relationships Customer Focus KEY INTERACTIONS INTERNAL EXTERNAL Branch Team Unsecured Loans (CRM, CRS); Secured Loans (Loan Officers); Operations team Regional Product & Marketing team State HR BC Agents Location: Bengaluru,Belgaum,Ballari,Bhadravati,Bijapur,Challakere,Chikkaballapura,Chintamani,Chitradurga,Davangere,Dharwad,Gadag,Kalburagi,Hassan,Haveri,Hospet,Hosakote,Jamkhandi,Kothamangalam,Maddur,Magadi,Malkajgiri,Mangaluru,Mapusa,Medchal,Mysuru,Nagar,Nelamangala,Puttur,Thrissur,Ramanujnagar,Rajanagaram,Shimoga,Sira,Tiptur,Tiruchirapalli,Tumkur,Udupi,Vasco Da Gama

Position description: This role isresponsible for driving the entire business targets for liabilities assigned tothe branch; Manage exceptional customer service, proactive sales environmentand efficient branch operations, while adhering to regulations/compliancerequirements; Focus on retainingexisting customers, increasing the customer base and cross-selling Ujjivansproducts and services; Oversee branchoperations, cash management and service quality; work closely with product andmarketing teams to drive campaigns at their branches. Theincumbent monitors daily performance of branch staff and manages a team of 5 to7 employees. This roleis applicable only to Gold & Silver Branches. Primary Responsibilities: Business Implement branch specific marketing & communication strategies to continuously strengthen the Ujjivan brand. This role is responsible for driving the entire business targets for liabiliti Location: Arambag,Arwal,Bagodar,Bargarh,Chapra,Chas,Dharmanagar,Forbesganj,Gaya,Ghatshila,Jamshedpur,Jorhat,Kolkata,Madhubani,Medinipur,Samastipur,Sitamarhi

We are looking for a highly skilled and experienced Senior - Key Account Manager to join our team at Equitas Small Finance Bank in the BFSI industry. The ideal candidate will have 1 to 6 years of experience in corporate salary acquisition, with a strong background in liabilities, branch banking, and corporate sales. Roles and Responsibility Manage key accounts and develop strategies to increase revenue growth. Build and maintain relationships with clients to identify new business opportunities. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to stay ahead in the industry. Develop and implement effective sales plans to meet targets. Provide exceptional customer service to ensure client satisfaction and retention. Job Requirements Minimum 1 year of experience in corporate salary acquisition or related field. Strong knowledge of liabilities, branch banking, and corporate sales. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with key account management software and tools.

We are looking for a highly skilled and experienced Premium Acquisition Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, with expertise in liabilities, branch banking, and premium acquisition. Roles and Responsibility Develop and implement effective strategies to acquire high-value customers and expand the bank's customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking, referrals, and market research. Conduct thorough needs analysis to understand customer requirements and provide tailored solutions. Collaborate with internal teams to ensure seamless delivery of products and services. Stay up-to-date with industry trends and competitor activity to stay ahead in the market. Job Requirements Proven experience in premium acquisition, preferably in the BFSI industry. Strong knowledge of liabilities, branch banking, and premium acquisition principles. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills with attention to detail. Experience working with CRM software and other banking systems is an advantage.

We are looking for a highly skilled and experienced Premium Acquisition Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, with expertise in liabilities, branch banking, and premium acquisition. Roles and Responsibility Develop and implement effective strategies to acquire high-value customers and expand the bank's customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking, referrals, and market research. Conduct thorough needs analysis to understand customer requirements and provide tailored solutions. Collaborate with internal teams to ensure seamless delivery of products and services. Stay up-to-date with industry trends and competitor activity to stay ahead in the market. Job Requirements Proven experience in premium acquisition, preferably in the BFSI industry. Strong knowledge of liabilities, branch banking, and premium acquisition principles. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills with attention to detail. Experience working with CRM software and other banking systems is an added advantage.

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-3 years of experience in customer service, with a strong background in the BFSI industry. Roles and Responsibility Manage and resolve customer complaints professionally and promptly. Provide excellent customer service through various channels, including phone, email, and walk-in. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Collaborate with internal teams to resolve complex customer issues. Identify and escalate potential risks or issues to senior management. Maintain accurate records of customer interactions and transactions. Job Requirements Strong communication and interpersonal skills are essential. Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously. Knowledge of banking products and services is required. Problem-solving and analytical skills are necessary. Experience working with emerging enterprise banking systems is preferred. Ability to work collaboratively as part of a team. A graduate degree is required.

We are looking for a highly skilled and experienced Branch Business Head to lead our Emerging Enterprise Banking team in Equitas Small Finance Bank. The ideal candidate will have 1-3 years of experience in the BFSI industry, with a strong background in assets management and business development. Roles and Responsibility Develop and implement strategies to drive business growth and expansion. Manage and oversee branch operations, ensuring compliance with regulatory requirements. Build and maintain relationships with key stakeholders, including customers and partners. Identify and mitigate risks, developing contingency plans as needed. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to inform business decisions. Job Requirements Proven experience in managing assets and driving business growth. Strong understanding of emerging enterprise banking products and services. Excellent leadership and communication skills, with the ability to motivate teams. Ability to analyze complex data and make informed decisions. Strong problem-solving skills, with the ability to think creatively. Experience working in a fast-paced environment, prioritizing multiple tasks.

We are looking for a skilled Service Delivery Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 3-4 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or service delivery. Roles and Responsibility Manage and deliver high-quality services to clients. Develop and implement effective strategies to enhance customer satisfaction. Collaborate with cross-functional teams to achieve business objectives. Analyze and resolve complex customer complaints and issues. Provide training and support to junior staff members. Monitor and report on key performance indicators and metrics. Job Requirements Strong knowledge of liabilities, branch banking, and service delivery. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Experience working with customers and providing excellent customer service. Familiarity with banking regulations and compliance requirements.

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 3-4 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or business development. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to drive business growth and improve overall performance. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of the BFSI industry, particularly in liabilities, branch banking, or business development. Excellent communication, interpersonal, and negotiation skills. Ability to work independently and as part of a team to achieve common goals. Strong analytical and problem-solving skills with attention to detail. Proficiency in Microsoft Office and other relevant software applications. Ability to adapt to changing circumstances and priorities in a fast-paced environment.

COMPANY-MNC COMPANY Job Profile: -AREA MANAGER Location- Pan India Company Graduation mandatory Above 2 years of experience in Field Sales Age 27 - 40 Package UPTO*3.5* To 4LP.A and above Benefits- Unlimited incentives + Every 6 months promotion+ 4-5 lack Mediclaim + 2-3 Credit card +Health Insurance + loan facility + On Role +Job SecurityPF +Gifts , Voucher, Nation And International Trip, Agents Commission, Family Security, Traveling Insurance Email-Id -archanawillpower@gmail.com If any one Interested Contact immediate on- 96658 01126 Or Share Your Resume At

We are looking at candidates with excellent communication skills who can clear the assessments. Responsibilities: Manage customer queries via phone banking & outbound calls Provide exceptional service through inbound voice processing Handle incoming calls with expertise Resolve issues promptly as CSR Cross-selling and up-selling part of your KPI. Role Eligibility: We need candidates with excellent English communication skills Both Graduates and PG can apply even Freshers. Age Limit - 35yrs Rotational shifts and rotational week offs with 5 days working No night shift for female candidates Interested candidates can share updated resumes at: qcnaukri2@gmail.com Contact Manisha 9152859486

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 0-3 years of experience in the BFSI industry, with a strong background in liabilities, branch banking, and lead management. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets and expand the customer base. Manage and maintain strong relationships with existing clients to increase loyalty and retention. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to develop and execute marketing campaigns and promotions. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of the BFSI industry, including liabilities, branch banking, and lead management. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and organizational skills with attention to detail. Experience working with financial institutions or similar industries is an advantage. Ability to build and maintain strong relationships with clients and colleagues.

We are looking for a skilled Business Development Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 4-5 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or business development. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to develop and execute marketing campaigns and promotions. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of the BFSI industry, particularly in liabilities, branch banking, or business development. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and organizational skills with attention to detail. Experience working with financial products and services is an added advantage. Ability to build and maintain strong relationships with customers and colleagues.

We are looking for a skilled Branch Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 8 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or related fields. Roles and Responsibility Manage and maintain strong relationships with existing clients to increase business growth. Develop and implement strategies to attract new customers and expand the client base. Collaborate with internal teams to ensure seamless delivery of products and services. Identify and mitigate risks associated with liability management. Analyze market trends and competitor activity to stay ahead in the competition. Provide exceptional customer service to ensure high levels of satisfaction and retention. Job Requirements Proven experience as a Branch Relationship Manager or similar role in the BFSI industry. Strong knowledge of liabilities, branch banking, and relationship management principles. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and decision-making skills with attention to detail. Experience working with small finance banks or similar institutions is preferred.

Roles and Responsibilities Oversee CASA (Current Account Savings Account) sales and acquisition efforts. Develop and implement strategies for retail liability acquisition and growth. Ensure compliance with regulatory requirements and internal policies. Lead a team of professionals to achieve sales targets through effective portfolio management. Manage branch operations, ensuring efficient customer service delivery. Desired Candidate Profile 1-6 years of experience in Retail Branch Banking or related field. Strong understanding of Retail Liabilities, Portfolio Management, and Branch Banking principles. Excellent leadership skills with ability to manage teams effectively. Proficiency in CASA Sales and Acquisition techniques.

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 3 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or business development. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to develop and execute marketing campaigns and promotions. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Job Requirements Proven experience as a Business Development Officer or similar role in the BFSI industry. Strong understanding of liabilities, branch banking, and business development principles. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills with attention to detail. Experience working with small finance banks or similar institutions is an advantage.

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 3-4 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or business development. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to develop and execute marketing campaigns and promotions. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of the BFSI industry, particularly in liabilities, branch banking, or business development. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills with attention to detail. Experience working with financial products and services is an added advantage. Ability to build and maintain strong relationships with customers and colleagues.

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-3 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or business development. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to drive business growth and improve overall performance. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of the BFSI industry, particularly in liabilities, branch banking, or business development. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and organizational skills with attention to detail. Experience working with financial products and services is an added advantage. Ability to build and maintain strong relationships with customers and colleagues.

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-3 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or business development. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to develop and execute marketing campaigns and promotions. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of the BFSI industry, particularly in liabilities, branch banking, or business development. Excellent communication, interpersonal, and negotiation skills. Ability to work independently and as part of a team to achieve common goals. Strong analytical and problem-solving skills with attention to detail. Proficiency in Microsoft Office and other relevant software applications. Ability to adapt to changing circumstances and priorities in a fast-paced environment.

I. ROLE PURPOSE & OBJECTIVE Sr. Banking Relationship Manager the single point relationship management official of the Bank for the high-net-worth customers in the Priority Banking Segment of Bank. Sr. RM is primarily responsible for providing financial solutions to the Emerging HNI & HNI customers and ensure value added services. He/ she is responsible for increasing liabilities size of relationship especially via balance growth in accounts of existing customers and enhancing customer profitability by capturing larger share of wallet. He/ She is responsible for deepening the existing relationships by cross selling of Bank's products and Services/ third party investment products. Also enhances the book through new customer acquisitions. Apart from Liability his/her key focus will be on ensuring Cross-sell of Mutual Funds SIPs, Insurance etc. He/ She should also ensure in increasing customer engagement through other products like Forex, Remittances, Loans, etc. to the new and existing customers. He/She will also ensure that references of other HNI customers are taken from existing customers which could be family members, friends, acquaintances, business partners etc to enhance his portfolio. Sr. RMs periodically reviews the existing relationships of all the customers from liability as well as cross holding perspective like Investments MF, Demat etc and also ensures that the customers are sufficiently educated/ leveraged on the best financial solutions. He/ She also updates Bank's internal systems like the Daily activity tracker in CRM, Customer Profiling etc for monitoring, accurate reporting and MIS. NON-FINANCIAL SIZE TRV Size Ranging from 25 Cr 100 Cr Number of Branches 2 to 4 selective branches within City/Cluster/Region Number of products and services catering to all banking products & services Volume of products and services As mentioned in their KRA III. KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Achieve % Cumulative Daily Balance - Deepening in Mapped Existing to Bank - ETB Book Achieve the New to Bank - NTB Target from self-sourced accounts across all schemes Achievement of Target from Mutual Funds, Life Insurance - LI, General Insurance - GI, Asset Products Other Cross Sell Points - through Loans, Term Deposits, Forex remittances, Cards, etc Improve Customer Activation % by sale of defined hooks in the mapped portfolio. Experience on modules like Wealth Management, Portfolio Building, Financial Planning, etc

ROLEPURPOSE & OBJECTIVE Thisrole is responsible for acquiring new current account customersfrom the open market and enhance the relationship with existingcustomers (managing existing CA portfolio as assigned) bycross-selling products and services as per the profile & needof the customers. Thisrole drives thecurrent account business for the respective branch and ensure theCA targets for the branch is met. Theincumbent provides service to both existing as well as to NTBcurrent account customers. Thisrole also handles cross selling of QR & POS and is accountablefor adherence to compliance and regulatory norms. NON-FINANCIALSIZE CAbook size of the branch CATarget for the branch Generatequality sales leads Handlingof both internal and external queries KEYDUTIES & RESPONSIBILITIES OF THE ROLE Business Meetthe set targets on current account in terms of open marketacquisition & existing customer conversion Focuson building the current account book for the bank Understandneed and acquire customers who meet the criteria for liabilityproducts through either of the below channels: Leadsgenerated by branch staff and personal leads Referralsgenerated from existing customers Alternatechannels Maintainthe database of the prospects, meet select prospects and managethe relationship thereafter AccompanyMSE staffs on the field for actively driving conversion ofexisting borrowing customers into liabilities customers Crosssell other products of Ujjivan such as QR, POS, Payment Gateway,OD & TPP and pass on quality leads to respective MSE loanofficers. Sharecustomer insights/product related feedback with the BranchManager Customers Interactwith customers in a courteous and professional manner; provideprompt, efficient and accurate services Reducecustomer dormancy and customer attrition by continuous engagement/ interaction Resolvesthe customer queries. Internal Processes Guidethe customer to fill the Account Opening Form;ensure receipt and verification of KYC documents; obtain customersignatures on all mandatory documents Strictlyadhere & maintain compliance to KYC norms Drivethe cross sell of other products such as QR, POS & TPP Learning & Performance Maintainup to date knowledge of the CA liability products and services aswell as a working knowledge of other products offered in thebranch Ensureadherence to training man-days/ mandatory training programs forself Ensuregoal setting, mid-year review and performance appraisal processesare completed within specified timelines Educational Qualifications Graduate,preferably in commerce and related streams Experience(Yearsand Core Experience Type) Minimum3+ yearsof experience in retail branch banking (preferable in CA sales) FunctionalSkills Basicknowledge on retail banking products especially current account Documentationskills Processcompliance focus Communicationskills: fluent in the local language BehavioralSkills Courteouscustomer service skills TimeManagement Sellingskills Telephoniccold calling skills Willingness totravel & relocation as per business requirements and careeropportunities Competencies Planningand Organizing CustomerFocus ManagingRelationships DrivingExecution Collaborating Coaching BusinessAcumen Influencing Location - Bengaluru,Bannerghatta,Belgaum,Chennai,Coimbatore,Davangere,Dharwad,Ernakulam,Erode,Hyderabad,Kollam,Kothamangalam,Madhwapur,Madurai,Malkajgiri,Medchal,Mysuru,Nagar,Rajahmundry,Ramanathapuram,Rangareddy,Salem,Tambaram,Thiruvananthapuram,Tiruvannamalai,Thrissur,Tiruchirapalli,Tumkur,Vijayawada

ROLEPURPOSE & OBJECTIVE Responsiblefor overall segment strategy including sales planning, productdesigning, strategic launch, training of sales force andmonitoring of product performance Developingthe customized product/proposition and continuously work onupgrading the same Regularproduct benchmarking with competition and strategy for productre-alignment Monitoringand managing the segment/product profitability Leadthe cross functional team for technical and operational processesfor successful launch of product Developingthe detailed engagement plan for keeping the segmenttransactional Workingwith marketing for regular BTL activity and managing the completeproduct communication and life cycle Internal Audit, Compliance, Operations Finance and Risk; KEYDUTIES & RESPONSIBILITIES OF THE ROLE Business Ownthe business segment and ensure the branches achieve theirbudgeted numbers for that segment. Reviewthe portfolio and increase the pocket share of customer Drivethe engagement strategy and increase the number of product percustomer Customer Developand implement suitable marketing/sales strategies to deepencustomer relationships Ensurethe process in place to resolve escalated customerqueries/complaints within the prescribed TAT Trainthe sales team to improve the products knowledge, product percustomers by additional cross sell and up sell of Ujjivanproducts to the existing customers. Internal Process Continuallyscan the market to determine the market size and marketpenetration of the retail, liability products vis--viscompetition; formulate strategies to leverage opportunities andmitigate risks Conductcontinuous review process for maintaining the productprofitability margin. Drivethe campaigns across the cluster for respective retail liabilityproducts Learning& Performance Ensurethat the reports within the team maintain the highest standardsof professional conduct, ethics, integrity, and control inexecution of all their daily operations Takeoverall responsibility for identification of training needs andcompletion of mandatory training programs/certifications for selfand team members. Ensuregoal-setting, midyear -review and annual appraisal process happenswithin specified timelines for self and reports. Qualifications MBAor equivalent in Marketing or Finance Experience 5-8Years of experience in retail liabilities products Certifications Optional FunctionalSkills Business Acumen Knowledge of all liabilities and TPP products Good understanding of market & competitive landscape Regulatory and Compliance focus: AML, KYC guidelines Process Orientation: Adherence to TAT and SLAs BehavioralSkills People management Interpersonal skills Pro-activeand Innovative Good analytical & presentation skills Time Management Sales Orientation Ability to communicate Has good verbal fluency and uses simple,clear and purposeful language Competencies Planning & Organizing Driving Execution Building Partnerships KEYINTERACTIONS INTERNAL EXTERNAL Product Managers of Branch Banking and other business units Branch Banking Sales Team in Branches RSMs and RBMs of Branch Banking and other business units Other Business Units Personal loan team Compliance & Risk Operations & Channels TPP Partners HRof Corporates Partners of other corporates