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6.0 - 11.0 years
5 - 7 Lacs
bengaluru
Work from Office
Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Bangalore Must know-Englih and Hindi Required Candidate profile Work from Office-Bangalore only Call/WhatsApp cv to Neha 8287267407 Amit 8851792136
Posted Date not available
1.0 - 5.0 years
4 - 7 Lacs
navi mumbai, mumbai (all areas)
Work from Office
Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA US Health Care exp Will ADD Advantage . International voice exp mandate HR Deeksha 7697428237 Required Candidate profile Must have 4+ years of experience as a trainer Candidate must be proficient in English language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition
Posted Date not available
1.0 - 5.0 years
1 - 3 Lacs
nagpur
Work from Office
1 Year exp as a Trainer in BPO industry mandate. Must have excellent communication skills Should have working experience in any BPO/Call center. Should have Knowledge about behavioral training,TNI and TNA HR Deeksha 7697428237 Required Candidate profile Must have 1-2 years of experience as a trainer Candidate must be proficient in English language Candidate must be aware of all Trainer KPIs including Throughput, TNI, TNA, Refresher, attrition
Posted Date not available
3.0 - 8.0 years
1 - 5 Lacs
bangalore rural, bengaluru
Work from Office
Minimum 1 year EXP as a Quality Analyst & total 3 years Exp in BPO. experience in E-commerce industry will be added advantage 6 days working (1 day rotational off) Graduate should be fluent in English & Hindi communications. Connect on 7697428237 Required Candidate profile Knowledge of TNA / TNI / BQ management / Quartile management / Call Quality Analysis / should have good Presentation skills,excel and report preparing. Candidate should have good Presentation skills.
Posted Date not available
4.0 - 9.0 years
3 - 5 Lacs
bengaluru
Work from Office
Designation - Quality Analyst for domestic process. Job Description Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the phone. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical profession...
Posted Date not available
6.0 - 11.0 years
5 - 7 Lacs
bengaluru
Work from Office
Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Bangalore Must know-Englih and Hindi Required Candidate profile Work from Office-Bangalore only Call/WhatsApp cv to Neha 8287267407 Amit 8851792136
Posted Date not available
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