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BPO Process Agent BG Global

1.0 - 5.0 years

0 Lacs

kanpur, uttar pradesh

On-site

As a BPO Process Agent at BG Global in Kanpur, your role involves handling customer inquiries, resolving issues, and processing orders. Your primary objective is to ensure customer satisfaction, adhere to company policies and procedures, and meet performance targets. - Handle customer inquiries efficiently - Resolve customer issues promptly - Process orders accurately - Ensure customer satisfaction at all times - Adhere to company policies and procedures - Meet performance targets consistently To excel in this role, you are required to possess: - Excellent customer service and communication skills - Ability to multitask and problem solve effectively - Proficiency in using BPO tools and softw...

Posted 4 weeks ago

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