Customer Service Executive- international process Staff India Consultancy

0.0 - 4.0 years

0 Lacs

haryana

On-site

As a Customer Service Executive at Vivint, based in Gurugram, your role will involve handling customer queries and technical support over voice channels. You will be responsible for troubleshooting issues and providing accurate solutions efficiently to ensure high levels of customer satisfaction and professionalism. Additionally, you will work in collaboration with HR, Operations, and Client teams. Qualification Required: - Any Graduate or Undergraduate - Minimum 6 months of international BPO experience - Excellent English communication skills (C1 US Voice Versant level) In terms of benefits, you will be entitled to health insurance, paid sick time, and Provident Fund. The working schedule w...

Posted 1 month ago

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L1 Support Analyst CloudBerry Technologies

0.0 - 3.0 years

0 Lacs

karnataka

On-site

The role requires a candidate with a BE / BTech / Bsc / Diploma qualification and 0 to 3 years of experience. The job is based in Bangalore and involves managing back-office telecom operations like service activation, troubleshooting, and customer provisioning. It also involves collaborating with technical teams for escalations and service optimization. Responsibilities include handling day-to-day support tasks, data processing, order fulfillment, and escalations. The candidate is expected to follow SOPs (standard operating procedures) and ensure SLAs are met with precision and consistency. Maintaining customer and internal documentation systems with up-to-date records is crucial. Collaborat...

Posted 2 months ago

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