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Credence HR Services logo
Director - BPO Solutioning (BFSI Domain) Credence HR Services

15.0 - 17.0 years

0 Lacs

hyderabad, telangana, india

On-site

We are seeking experienced professionals to lead BPO Solutioning efforts within Banking & Financial Services for one of our esteemed clients. Location: Hyderabad/ Chennai/ Bengaluru Years of experience: 18+ Years Key Responsibilities: - Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation, commercials, and delivery models. - Architect BPO solutions leveraging omnichannel, AI/ML, RPA, and speech analytics platforms. - Act as a strategic advisor during client discussions and solution walkthroughs. - Collaborate with sales, delivery, and domain consulting teams to articulate value propositions and differentiators. - Drive bid defense...

Posted 1 month ago

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